Year 2019, Volume 6 , Issue 1, Pages 81 - 92 2019-04-19

Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector
Sağlık Sektöründe Lider-Üye Etkileşiminin Örgütsel Vatandaşlık Davranışı Üzerindeki Etkisinin İncelenmesi

Duygu Ürek [1] , Özgür Uğurluoğlu [2]


This study aims to show whether health professionals’ perceptions regarding leader–member exchange dimensions have any impact on their organizational citizenship behaviour and its dimensions. To this end, surveys were distributed to health professionals (doctors, nurses, other medical officials and administrative staff) working in a public and private hospital located in Turkey’s Ankara province through face-to-face meetings and the data obtained from 423 health professionals were evaluated with multiple linear regression analysis. The results indicated that the health professionals had a medium level of leader-member exchange and high level of organizational citizenship behaviour. The regression analysis results show that the health professionals’ perceptions regarding leader-member exchange had positive impacts on organizational citizenship behaviour and its dimensions. The findings suggest that healthcare organizations can enhance healthcare professionals’ organizational citizenship behaviours through high level of leader-member exchange.

Bu çalışmanın amacı; sağlık çalışanlarının lider-üye etkileşim düzeyleri alt boyutları ile ilgili değerlendirmelerinin örgütsel vatandaşlık davranışı ve alt boyutları üzerinde etki gösterip göstermediğini ortaya koymaktır. Bu kapsamda; Türkiye’nin Ankara ilinde faaliyet gösteren bir kamu hastanesi ve bir özel hastanede görev yapan sağlık çalışanlarıyla (doktor, hemşire, diğer sağlık personeli ve idari personel) yüz yüze görüşülerek anket formu dağıtılmış ve toplam 423 sağlık çalışanından elde edilen veriler çoklu doğrusal regresyon analizi ile değerlendirilmiştir. Analizler sonucunda; sağlık çalışanlarının lider-üye etkileşim düzeyinin orta, sergiledikleri örgütsel vatandaşlık davranışının ise yüksek seviyede olduğu saptanmıştır. Yapılan regresyon analizi sonuçları; çalışanların lider-üye etkileşim düzeyiyle ilgili değerlendirmelerinin örgütsel vatandaşlık davranışı ve alt boyutlarını pozitif yönde etkilediğini göstermektedir. Elde edilen bulgular, sağlık kuruluşlarının yüksek seviyede lider-üye etkileşimi yoluyla çalışanların örgütsel vatandaşlık davranışlarını geliştirebileceğini göstermektedir.

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Primary Language en
Subjects Management, Behavioral Sciences, Psychology, Multidisciplinary
Journal Section Articles
Authors

Orcid: 0000-0001-6471-5601
Author: Duygu Ürek (Primary Author)
Institution: Hacettepe Üniversitesi
Country: Turkey


Orcid: 0000-0000-0000-0000
Author: Özgür Uğurluoğlu
Institution: HACETTEPE ÜNİVERSİTESİ
Country: Turkey


Dates

Publication Date : April 19, 2019

Bibtex @research article { iid456041, journal = {İş ve İnsan Dergisi}, issn = {}, eissn = {2148-967X}, address = {}, publisher = {Muğla Sıtkı Koçman Üniversitesi}, year = {2019}, volume = {6}, pages = {81 - 92}, doi = {10.18394/iid.456041}, title = {Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector}, key = {cite}, author = {Ürek, Duygu and Uğurluoğlu, Özgür} }
APA Ürek, D , Uğurluoğlu, Ö . (2019). Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector. İş ve İnsan Dergisi , 6 (1) , 81-92 . DOI: 10.18394/iid.456041
MLA Ürek, D , Uğurluoğlu, Ö . "Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector". İş ve İnsan Dergisi 6 (2019 ): 81-92 <https://dergipark.org.tr/en/pub/iid/issue/44671/456041>
Chicago Ürek, D , Uğurluoğlu, Ö . "Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector". İş ve İnsan Dergisi 6 (2019 ): 81-92
RIS TY - JOUR T1 - Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector AU - Duygu Ürek , Özgür Uğurluoğlu Y1 - 2019 PY - 2019 N1 - doi: 10.18394/iid.456041 DO - 10.18394/iid.456041 T2 - İş ve İnsan Dergisi JF - Journal JO - JOR SP - 81 EP - 92 VL - 6 IS - 1 SN - -2148-967X M3 - doi: 10.18394/iid.456041 UR - https://doi.org/10.18394/iid.456041 Y2 - 2018 ER -
EndNote %0 İş ve İnsan Dergisi Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector %A Duygu Ürek , Özgür Uğurluoğlu %T Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector %D 2019 %J İş ve İnsan Dergisi %P -2148-967X %V 6 %N 1 %R doi: 10.18394/iid.456041 %U 10.18394/iid.456041
ISNAD Ürek, Duygu , Uğurluoğlu, Özgür . "Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector". İş ve İnsan Dergisi 6 / 1 (April 2019): 81-92 . https://doi.org/10.18394/iid.456041
AMA Ürek D , Uğurluoğlu Ö . Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector. İş ve İnsan Dergisi. 2019; 6(1): 81-92.
Vancouver Ürek D , Uğurluoğlu Ö . Examining the Impact of Leader–Member Exchange on Organizational Citizenship Behaviour in Healthcare Sector. İş ve İnsan Dergisi. 2019; 6(1): 92-81.