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Kirkpatrick Model: Its Limitations as Used in Higher Education Evaluation

Year 2021, Volume: 8 Issue: 1, 135 - 144, 15.03.2021
https://doi.org/10.21449/ijate.856143

Abstract

One of the widely known evaluation models adapted to education is the Kirkpatrick model. However, this model has limitations when used by evaluators especially in the complex environment of higher education. Addressing the scarcity of a collective effort on discussing these limitations, this review paper aims to present a descriptive analysis of the limitations of the Kirkpatrick evaluation model in the higher education field. Three themes of limitations were found out: propensity towards the use of the lower levels of the model; rigidity wich leaves out other essential aspects of the evaluand; and paucity of evidence on the causal chains among the levels. It is suggested that, when employing the Kirkpatrick model in higher education, evaluators should address these limitations by considering more appropriate methods, integrating contextual inputs in the evaluation framework, and establishing causal relationships among the levels. These suggestions to address the limitations of the model are discussed at the end of the study.

References

  • Abdulghani, H., A Al Drees, A.M., Khamis, N., & Irshad, M. (2014). Research methodology workshops evaluation using the Kirkpatrick’s model: Translating theory into practice. Medical Teacher, 36(1), s24-s29. https://doi.org/10.3109/0142159x.2014.886012
  • Abernathy D.J. (1999). Thinking outside the evaluation box. Training Development, 53(2), 18-23. Retrieved from https://eric.ed.gov/?id=EJ578905
  • Alliger, G., and E. Janak. Kirkpatrick’s Levels of Training Criteria: Thirty Years Later. Personnel Psychology 42(2), 331 341. https://doi.org/10.1111/j.1744-6570.1989.tb00661.x
  • Arthur, W., Jr., Bennet, W., Edens, P.S., & Bell, S.T. (2003). Effectiveness of training in organizations: A meta-analysis of design and evaluation features. Journal of Applied Psychology, 88(2), 234-245. http://dx.doi.org/10.1080/0144341032000060110
  • Arthur, W., Jr., Tubre, T. C., Paul, D. S., & Edens, P. S. (2003). Teaching effectiveness: The relation- ship between reaction and learning criteria. Educational Psychology, 23(3), 275-285. https://doi.org/10.1080/0144341032000060110
  • Aryadoust, V. (2017). Adapting Levels 1 and 2 of Kirkpatrick’s model of training evaluation to examine the effectiveness of a tertiary-level writing course. Pedagogies: An International Journal, 12(2), 151-179. https://doi.org/10.1080/1554480X.2016.1242426
  • Bates, R. (2004). A critical analysis of evaluation practice: the Kirkpatrick Model and the principle of beneficence. Evaluation and Program Planning, 27, 341 347. https://doi.org/10.1016/j.evalprogplan.2004.04.011
  • Baskin, C. (2001, December). Using Kirkpatrick’s four-level-evaluation model to explore the effectiveness of collaborative online group work. In Proceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (pp. 37-44). Melbourne, Australia: Biomedical Multimedia Unit, The University of Melbourne.
  • Bowen, G. A. (2009) Document analysis as a qualitative research method. Qualitative Research Journal, 9(2), 27-40. https://doi.org/10.3316/qrj0902027
  • Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101. https://doi.org/10.1191/1478088706qp063oa
  • Chang, N. & Chen, L. (2014). Evaluating the learning effectiveness of an online information literacy class based on the Kirkpatrick framework. Libri, 64(3), 211 223. https://doi.org/10.1515/libri-2014-0016
  • Covington, J.A. (2012). Efficacy of webinar training for continuing professional education: applications for school personnel in k-12 settings (Ph.D. dissertation, University of North Carolina) Retrieved from https://eric.ed.gov/?id=ED550661
  • Dewi. L.R., & Kartowagiran, B. (2018). An evaluation of internship program by using Kirkpatrick evaluation model. Research and Evaluation in Education, 4(2), 155-163. https://doi.org/10.21831/reid.v4i2.22495
  • Embi, Z.C., Neo, T.K., & Neo, M. (2017). Using Kirkpatrick’s evaluation model in a multimedia-based blended learning environment. Journal of Multimedia Information System, 4(3), 115-122, 2383-7632. http://dx.doi.org/10.9717/JMIS.2017.4.3.115
  • Farjad, S. (2012). The Evaluation effectiveness of training courses in university by Kirkpatrick model. Procedia – Social and Behavioral Sciences, 46, 2837 2841. https://doi.org/10.1016/j.sbspro.2012.05.573
  • Frey, B. (2018). The SAGE encyclopedia of educational research, measurement, and evaluation. Thousand Oaks, CA: SAGE Publications, Inc. https://doi.org/10.4135/9781506326139
  • Guptill, A. (2016). Secondary sources in their natural habitats. Writing in College. Retrieved from https://milnepublishing.geneseo.edu/writing-in-college-from-competence-to-excellence/chapter/secondary-sources-in-their- natural-habitats/
  • Haupt, G. & Blignaut, S. (2007). Uncovering learning outcomes: explicating obscurity in learning of aesthetics in design and technology education. International Journal of Technology and Education, 18(4), 361-374. https://doi.org/10.1007/s10798-007-9029-1
  • Hilbert, J., Preskill, H., & Russ-Eft, D. (1997). Evaluating training’s effectiveness. In L. Bassi & D. Russ- Eft (Eds.), What works: Assessment, development, and measurement (pp. 109–150). Alexandria, VA: American Society for Training and Development.
  • Kirkpatrick, D. L. (1959). Techniques for evaluating training programs. Journal of the American Society of Training and Development, 13, 3-9.
  • Kirkpatrick, D. L. (1976). Evaluation of training. In R. L. Craig (Ed.), Training and development handbook: A guide to human resource development (2nd ed., pp. 301–319). New York: McGraw-Hill.
  • Kirkpatrick D. L, Kirkpatrick J. D. (2006). Evaluating training programs: The four levels (3rd ed.). San Francisco: Berrett-Koehler Publication.
  • Lambert, N. (2011). Ban happy sheets! - Understanding and using evaluation. Nurse Education Today, 32(1), 1-4. https://doi.org/10.1016/j.nedt.2011.05.020
  • Liao, S.C., & Hsu, S.Y. (2019). Evaluating a continuing medical education program: New World Kirkpatrick Model Approach. International Journal of Management, Economics and Social Sciences, 8(4), 266-279. http://dx.doi.org/10.32327/IJMESS/8.4.2019.17
  • Lillo-Crespo, M., Sierras-Davo, M.C., McRae, R., & Rooney. K. (2017). Developing a framework for evaluating the impact of Healthcare Improvement Science Education across Europe: A qualitative study. Journal of Educational Evaluation in Health Profession, 14, 28. https://doi.org/10.3352/jeehp.2017.14.28
  • Masood, R., & Usmani, M.A.W. (2015). A study for program evaluation through Kirkpatrick’s model. Khyber Medical University Journal, 2(7), 76 80. Retrieved from https://www.kmuj.kmu.edu.pk/article/view/15377
  • Miller, B.J. (2018). Utilizing the Kirkpatrick model to evaluate a collegiate high-impact leadership development program (Master’s thesis, Texas A&M University, ‎College Station, Texas‎). Retrieved from https://oaktrust.library.tamu.edu
  • Moreira I.C., Ramos, I., Ventura, S.R., Rodrigues, P.P. (2018). Learner’s perception, knowledge and behaviour assessment within a breast imaging E-Learning course for radiographers. European Journal of Radiology, 111, 47 55. https://doi.org/10.1016/j.ejrad.2018.12.006
  • Morrison J. (2003). ABC of learning and teaching in medicine: Evaluation. British Medical Journal, 326(7385), 385-387. https://doi.org/10.1136/bmj.326.7385.385
  • Nickols, F. W. (2000). Evaluating training: There is no "cookbook" approach. Retrieved May 05, 2020 from: http://home.att.net/ ~nickols/evaluating_ training.htm
  • Paull, M., Whitsed, C. & Girardi, A. (2016). Applying the Kirkpatrick model: Evaluating an Interaction for Learning Framework curriculum intervention. Issues in Educational Research, 26(3), 490-502. Retrieved from https://www.iier.org.au/iier26/paull.pdf
  • Quintas, C., Fernandes Silva, I., & Tiexiera, A. (2017). Assessing an e-Learning and b-Learning Model - A study of perceived satisfaction. International Journal of Information and Education Technology, 7(4), 265-268. https://doi.org/10.18178/ijiet.2017.7.4.878
  • Reio, T.G., Rocco, T.S., Smith, D.H., & Chang, E. (2017). A Critique of Kirkpatrick’s Evaluation Model. New Horizons in Adult Education & Human Resource Development 29(2), 35-53. https://doi.org/10.1002/nha3.20178
  • Rouse D.N. 2011. Employing Kirkpatrick’s evaluation framework to determine the effectiveness of health information management courses and programs. Perspectives of Health Information Management, 8, 1c 5c. Retrieved from https://www.ncbi.nlm.nih.gov/pubmed/21464860
  • Sahin, V. (2006). Evaluation of the in-service teacher training program “The Certificate for Teachers of English” at the Middle East Technical University School of Foreign Languages. (Dissertation, Middle East Technical University, Ankara, Turkey) Retrieved from https://etd.lib.metu.edu.tr/upload/12607752/index.pdf
  • Shelton, S., & Alliger, G. M. (1993). Who’s afraid of level 4 evaluation? A practical approach. Training and Development Journal, 47, 43 46. Retrieved from https://eric.ed.gov/?id=EJ463549
  • Sileyew, K. J. (2019). Research design and methodology. In E. Abu- Taieh, A. El Mouatasim, & I.H. Al Hadid (eds.), Cyberspace. London: IntechOpen. https://doi.org/10.5772/intechopen.78887
  • Steele, L. M., Mulhearn, T. J., Medeiros, K. E., Watts, L. L., Connelly, S. & Mumford, M.D. (2016). How do we know what works? A review and critique of current practices in ethics training evaluation. Accountability in Research, 23(6), 319 350. http://dx.doi.org/10.1080/08989621.2016.1186547
  • Tamkin, P., Yarnall, J. & Kerrin, M. (2002). Kirkpatrick and beyond: A review of models of training evaluation (Report No. 392). London, England: Institute for Employment Studies
  • Topno, H. (2012). Evaluation of training and development: An analysis of various models. IOSR Journal of Business and Management, 5(2), 16-22. https://doi.org/10.9790/487x-0521622
  • Yardley, S. & Dornan, T. (2012). Kirkpatrick’s levels and education ‘evidence’. Medical Education, 46(1), 97-106. https://doi.org/10.1111/j.1365-2923.2011.04076.x

Kirkpatrick Model: Its Limitations as Used in Higher Education Evaluation

Year 2021, Volume: 8 Issue: 1, 135 - 144, 15.03.2021
https://doi.org/10.21449/ijate.856143

Abstract

One of the widely known evaluation models adapted to education is the Kirkpatrick model. However, this model has limitations when used by evaluators especially in the complex environment of higher education. Addressing the scarcity of a collective effort on discussing these limitations, this review paper aims to present a descriptive analysis of the limitations of the Kirkpatrick evaluation model in the higher education field. Three themes of limitations were found out: propensity towards the use of the lower levels of the model; rigidity wich leaves out other essential aspects of the evaluand; and paucity of evidence on the causal chains among the levels. It is suggested that, when employing the Kirkpatrick model in higher education, evaluators should address these limitations by considering more appropriate methods, integrating contextual inputs in the evaluation framework, and establishing causal relationships among the levels. These suggestions to address the limitations of the model are discussed at the end of the study.

References

  • Abdulghani, H., A Al Drees, A.M., Khamis, N., & Irshad, M. (2014). Research methodology workshops evaluation using the Kirkpatrick’s model: Translating theory into practice. Medical Teacher, 36(1), s24-s29. https://doi.org/10.3109/0142159x.2014.886012
  • Abernathy D.J. (1999). Thinking outside the evaluation box. Training Development, 53(2), 18-23. Retrieved from https://eric.ed.gov/?id=EJ578905
  • Alliger, G., and E. Janak. Kirkpatrick’s Levels of Training Criteria: Thirty Years Later. Personnel Psychology 42(2), 331 341. https://doi.org/10.1111/j.1744-6570.1989.tb00661.x
  • Arthur, W., Jr., Bennet, W., Edens, P.S., & Bell, S.T. (2003). Effectiveness of training in organizations: A meta-analysis of design and evaluation features. Journal of Applied Psychology, 88(2), 234-245. http://dx.doi.org/10.1080/0144341032000060110
  • Arthur, W., Jr., Tubre, T. C., Paul, D. S., & Edens, P. S. (2003). Teaching effectiveness: The relation- ship between reaction and learning criteria. Educational Psychology, 23(3), 275-285. https://doi.org/10.1080/0144341032000060110
  • Aryadoust, V. (2017). Adapting Levels 1 and 2 of Kirkpatrick’s model of training evaluation to examine the effectiveness of a tertiary-level writing course. Pedagogies: An International Journal, 12(2), 151-179. https://doi.org/10.1080/1554480X.2016.1242426
  • Bates, R. (2004). A critical analysis of evaluation practice: the Kirkpatrick Model and the principle of beneficence. Evaluation and Program Planning, 27, 341 347. https://doi.org/10.1016/j.evalprogplan.2004.04.011
  • Baskin, C. (2001, December). Using Kirkpatrick’s four-level-evaluation model to explore the effectiveness of collaborative online group work. In Proceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (pp. 37-44). Melbourne, Australia: Biomedical Multimedia Unit, The University of Melbourne.
  • Bowen, G. A. (2009) Document analysis as a qualitative research method. Qualitative Research Journal, 9(2), 27-40. https://doi.org/10.3316/qrj0902027
  • Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101. https://doi.org/10.1191/1478088706qp063oa
  • Chang, N. & Chen, L. (2014). Evaluating the learning effectiveness of an online information literacy class based on the Kirkpatrick framework. Libri, 64(3), 211 223. https://doi.org/10.1515/libri-2014-0016
  • Covington, J.A. (2012). Efficacy of webinar training for continuing professional education: applications for school personnel in k-12 settings (Ph.D. dissertation, University of North Carolina) Retrieved from https://eric.ed.gov/?id=ED550661
  • Dewi. L.R., & Kartowagiran, B. (2018). An evaluation of internship program by using Kirkpatrick evaluation model. Research and Evaluation in Education, 4(2), 155-163. https://doi.org/10.21831/reid.v4i2.22495
  • Embi, Z.C., Neo, T.K., & Neo, M. (2017). Using Kirkpatrick’s evaluation model in a multimedia-based blended learning environment. Journal of Multimedia Information System, 4(3), 115-122, 2383-7632. http://dx.doi.org/10.9717/JMIS.2017.4.3.115
  • Farjad, S. (2012). The Evaluation effectiveness of training courses in university by Kirkpatrick model. Procedia – Social and Behavioral Sciences, 46, 2837 2841. https://doi.org/10.1016/j.sbspro.2012.05.573
  • Frey, B. (2018). The SAGE encyclopedia of educational research, measurement, and evaluation. Thousand Oaks, CA: SAGE Publications, Inc. https://doi.org/10.4135/9781506326139
  • Guptill, A. (2016). Secondary sources in their natural habitats. Writing in College. Retrieved from https://milnepublishing.geneseo.edu/writing-in-college-from-competence-to-excellence/chapter/secondary-sources-in-their- natural-habitats/
  • Haupt, G. & Blignaut, S. (2007). Uncovering learning outcomes: explicating obscurity in learning of aesthetics in design and technology education. International Journal of Technology and Education, 18(4), 361-374. https://doi.org/10.1007/s10798-007-9029-1
  • Hilbert, J., Preskill, H., & Russ-Eft, D. (1997). Evaluating training’s effectiveness. In L. Bassi & D. Russ- Eft (Eds.), What works: Assessment, development, and measurement (pp. 109–150). Alexandria, VA: American Society for Training and Development.
  • Kirkpatrick, D. L. (1959). Techniques for evaluating training programs. Journal of the American Society of Training and Development, 13, 3-9.
  • Kirkpatrick, D. L. (1976). Evaluation of training. In R. L. Craig (Ed.), Training and development handbook: A guide to human resource development (2nd ed., pp. 301–319). New York: McGraw-Hill.
  • Kirkpatrick D. L, Kirkpatrick J. D. (2006). Evaluating training programs: The four levels (3rd ed.). San Francisco: Berrett-Koehler Publication.
  • Lambert, N. (2011). Ban happy sheets! - Understanding and using evaluation. Nurse Education Today, 32(1), 1-4. https://doi.org/10.1016/j.nedt.2011.05.020
  • Liao, S.C., & Hsu, S.Y. (2019). Evaluating a continuing medical education program: New World Kirkpatrick Model Approach. International Journal of Management, Economics and Social Sciences, 8(4), 266-279. http://dx.doi.org/10.32327/IJMESS/8.4.2019.17
  • Lillo-Crespo, M., Sierras-Davo, M.C., McRae, R., & Rooney. K. (2017). Developing a framework for evaluating the impact of Healthcare Improvement Science Education across Europe: A qualitative study. Journal of Educational Evaluation in Health Profession, 14, 28. https://doi.org/10.3352/jeehp.2017.14.28
  • Masood, R., & Usmani, M.A.W. (2015). A study for program evaluation through Kirkpatrick’s model. Khyber Medical University Journal, 2(7), 76 80. Retrieved from https://www.kmuj.kmu.edu.pk/article/view/15377
  • Miller, B.J. (2018). Utilizing the Kirkpatrick model to evaluate a collegiate high-impact leadership development program (Master’s thesis, Texas A&M University, ‎College Station, Texas‎). Retrieved from https://oaktrust.library.tamu.edu
  • Moreira I.C., Ramos, I., Ventura, S.R., Rodrigues, P.P. (2018). Learner’s perception, knowledge and behaviour assessment within a breast imaging E-Learning course for radiographers. European Journal of Radiology, 111, 47 55. https://doi.org/10.1016/j.ejrad.2018.12.006
  • Morrison J. (2003). ABC of learning and teaching in medicine: Evaluation. British Medical Journal, 326(7385), 385-387. https://doi.org/10.1136/bmj.326.7385.385
  • Nickols, F. W. (2000). Evaluating training: There is no "cookbook" approach. Retrieved May 05, 2020 from: http://home.att.net/ ~nickols/evaluating_ training.htm
  • Paull, M., Whitsed, C. & Girardi, A. (2016). Applying the Kirkpatrick model: Evaluating an Interaction for Learning Framework curriculum intervention. Issues in Educational Research, 26(3), 490-502. Retrieved from https://www.iier.org.au/iier26/paull.pdf
  • Quintas, C., Fernandes Silva, I., & Tiexiera, A. (2017). Assessing an e-Learning and b-Learning Model - A study of perceived satisfaction. International Journal of Information and Education Technology, 7(4), 265-268. https://doi.org/10.18178/ijiet.2017.7.4.878
  • Reio, T.G., Rocco, T.S., Smith, D.H., & Chang, E. (2017). A Critique of Kirkpatrick’s Evaluation Model. New Horizons in Adult Education & Human Resource Development 29(2), 35-53. https://doi.org/10.1002/nha3.20178
  • Rouse D.N. 2011. Employing Kirkpatrick’s evaluation framework to determine the effectiveness of health information management courses and programs. Perspectives of Health Information Management, 8, 1c 5c. Retrieved from https://www.ncbi.nlm.nih.gov/pubmed/21464860
  • Sahin, V. (2006). Evaluation of the in-service teacher training program “The Certificate for Teachers of English” at the Middle East Technical University School of Foreign Languages. (Dissertation, Middle East Technical University, Ankara, Turkey) Retrieved from https://etd.lib.metu.edu.tr/upload/12607752/index.pdf
  • Shelton, S., & Alliger, G. M. (1993). Who’s afraid of level 4 evaluation? A practical approach. Training and Development Journal, 47, 43 46. Retrieved from https://eric.ed.gov/?id=EJ463549
  • Sileyew, K. J. (2019). Research design and methodology. In E. Abu- Taieh, A. El Mouatasim, & I.H. Al Hadid (eds.), Cyberspace. London: IntechOpen. https://doi.org/10.5772/intechopen.78887
  • Steele, L. M., Mulhearn, T. J., Medeiros, K. E., Watts, L. L., Connelly, S. & Mumford, M.D. (2016). How do we know what works? A review and critique of current practices in ethics training evaluation. Accountability in Research, 23(6), 319 350. http://dx.doi.org/10.1080/08989621.2016.1186547
  • Tamkin, P., Yarnall, J. & Kerrin, M. (2002). Kirkpatrick and beyond: A review of models of training evaluation (Report No. 392). London, England: Institute for Employment Studies
  • Topno, H. (2012). Evaluation of training and development: An analysis of various models. IOSR Journal of Business and Management, 5(2), 16-22. https://doi.org/10.9790/487x-0521622
  • Yardley, S. & Dornan, T. (2012). Kirkpatrick’s levels and education ‘evidence’. Medical Education, 46(1), 97-106. https://doi.org/10.1111/j.1365-2923.2011.04076.x
There are 41 citations in total.

Details

Primary Language English
Subjects Studies on Education
Journal Section Articles
Authors

Michael Cahapay 0000-0002-0588-0022

Publication Date March 15, 2021
Submission Date May 28, 2020
Published in Issue Year 2021 Volume: 8 Issue: 1

Cite

APA Cahapay, M. (2021). Kirkpatrick Model: Its Limitations as Used in Higher Education Evaluation. International Journal of Assessment Tools in Education, 8(1), 135-144. https://doi.org/10.21449/ijate.856143

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