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Experiences with emergency distance education: A dilemma between face-to-face education and distance education in tour guiding

Year 2024, Volume: 11 Issue: 2, 320 - 344
https://doi.org/10.21449/ijate.1342439

Abstract

Universities switched from face-to-face to emergency distance education as a solution to the crisis during the Covid-19 pandemic. This enabled face-to-face students to experience distance education. This study examined these experiences for tour guiding education. Distance education was available in tour guiding departments at a few Türkiye universities before the pandemic, and this was a discussion topic in academic. However, emergency distance education presented a dilemma for students: distance education or face-to-face education. Thus, the research includes students in the face-to-face tour guiding departments. A qualitative, phenomenological approach was employed to collect data using semi-structured interviews and an online questionnaire. Data were analyzed using thematic content analysis. The findings revealed that students preferred face-to-face education while being uncertain about the pros and cons of distance education. However, this decision should be underlined as not definitive. The study emphasizes that distance education is ineffective for tour guiding education due to the absence of practical courses, which are crucial for tour guiding, as well as effective communication. The study provides theoretical insights into the educational strategies used in tourism during crises and offers practical implications for enhancing distance education in higher education institutions.

Ethical Statement

Istanbul Arel University, 06/06/20222022/10.

References

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Experiences with emergency distance education: A dilemma between face-to-face education and distance education in tour guiding

Year 2024, Volume: 11 Issue: 2, 320 - 344
https://doi.org/10.21449/ijate.1342439

Abstract

Universities switched from face-to-face to emergency distance education as a solution to the crisis during the Covid-19 pandemic. This enabled face-to-face students to experience distance education. This study examined these experiences for tour guiding education. Distance education was available in tour guiding departments at a few Türkiye universities before the pandemic, and this was a discussion topic in academic. However, emergency distance education presented a dilemma for students: distance education or face-to-face education. Thus, the research includes students in the face-to-face tour guiding departments. A qualitative, phenomenological approach was employed to collect data using semi-structured interviews and an online questionnaire. Data were analyzed using thematic content analysis. The findings revealed that students preferred face-to-face education while being uncertain about the pros and cons of distance education. However, this decision should be underlined as not definitive. The study emphasizes that distance education is ineffective for tour guiding education due to the absence of practical courses, which are crucial for tour guiding, as well as effective communication. The study provides theoretical insights into the educational strategies used in tourism during crises and offers practical implications for enhancing distance education in higher education institutions.

References

  • Adedoyin, O.B., & Soykan, E. (2020). Covid-19 pandemic and online learning: The challenges and opportunities. Interactive Learning Environments, 31(2), 863 875. https://doi.org/10.1080/10494820.2020.1813180
  • Agyeiwaah, E., Baiden, F.B., Gamor, E., & Hsu, F.C. (2022). Determining the attributes that influence students’ online learning satisfaction during COVID-19 pandemic. Journal of Hospitality, Leisure, Sport & Tourism Education, 30, 100364. https://doi.org/10.1016/j.jhlste.2021.100364
  • Akti Aslan, S., Turgut, Y.E., & Aslan, A. (2021). Teachers' views related the middle school curriculum for distance education during the COVID-19 pandemic. Education and Information Technologies, 26(6), 7381 7405. https://doi.org/10.1007/s10639 021 10587-z
  • Amin, I., Yousaf, A., Walia, S., & Bashir, M. (2022). What shapes E-Learning effectiveness among tourism education students? An empirical assessment during COVID19. Journal of Hospitality, Leisure, Sport & Tourism Education, 30, 100337. https://doi.org/10.1016/j.jhlste.2021.100337
  • Arıcı, S., & Karaçay, T. (2023). Students' views on distance learning during the pandemic period. Journal of Contemporary Tourism Research, 7(1), 301 323. https://doi.org/10.32572/guntad.1243985
  • Bączek, M., Zagańczyk-Bączek, M., Szpringer, M., Jaroszyński, A., & Wożakowska-Kapłon, B. (2021). Students’ perception of online learning during the COVID-19 pandemic: A survey study of Polish medical students. Medicine, 100(7). https://doi.org/10.1097/md.0000000000024821
  • Bakhov, I., Opolska, N., Bogus, M., Anishchenko, V., & Biryukova, Y. (2021). Emergency distance education in the conditions of COVID-19 pandemic: Experience of Ukrainian universities. Education Sciences, 11(7), 364. https://doi.org/10.3390/educsci11070364
  • Bilsland, C., Nagy, H., & Smith, P. (2020). Virtual Internships and Work-Integrated Learning in Hospitality and Tourism in a Post-COVID-19 World. International Journal of Work-Integrated Learning, 21(4), 425-437.
  • Bucak, T., & Yigit, S. (2021). The future of the chef occupation and the food and beverage sector after the COVID-19 outbreak: Opinions of Turkish chefs. International Journal of Hospitality Management, 92, 102682. https://doi.org/10.1016/j.ijhm.2020.102682
  • Cao, W., Fang, Z., Hou, G., Han, M., Xu, X., Dong, J., & Zheng, J. (2020). The psychological impact of the COVID-19 epidemic on college students in China. Psychiatry Research, 287, 112934. https://doi.org/10.1016/j.psychres.2020.112934
  • Chandra, S., Ranjan, A., & Chowdhary, N. (2022). Online hospitality and tourism education-issues and challenges. Tourism: An International Interdisciplinary Journal, 70(2), 298-316. https://doi.org/10.37741/t.70.2.10
  • Choi, J.J., Robb, C.A., Mifli, M., & Zainuddin, Z. (2021). University students’ perception to online class delivery methods during the COVID-19 pandemic: A focus on hospitality education in Korea and Malaysia. Journal of Hospitality, Leisure, Sport & Tourism Education, 29, 100336. https://doi.org/10.1016/j.jhlste.2021.100336
  • Choi, J., Kim, N., & Robb, C.A. (2020). COVID-19 and tourism and hospitality education in South Korea: A focus on online learning improvements in higher education. 관광연구저널, 34(10), 17-27.
  • Çolakoğlu O., Epik F., & Efendi, E. (2014). Tour management and tourist guiding, (3th ed.). Detay Publication.
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Details

Primary Language English
Subjects Applied and Developmental Psychology (Other)
Journal Section Articles
Authors

Meltem Altınay Özdemir 0000-0002-3002-6127

Zeynep Tombaş 0000-0002-9370-8504

Early Pub Date May 22, 2024
Publication Date
Submission Date August 13, 2023
Published in Issue Year 2024 Volume: 11 Issue: 2

Cite

APA Altınay Özdemir, M., & Tombaş, Z. (2024). Experiences with emergency distance education: A dilemma between face-to-face education and distance education in tour guiding. International Journal of Assessment Tools in Education, 11(2), 320-344. https://doi.org/10.21449/ijate.1342439

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