IMPACT OF RELATIONSHIP NETWORKS AND KNOWLEDGE SHARING ON TECHNOLOGY AND INNOVATION IN TOURISM ENTERPRISES: A RESEARCH ON TOURISM ENTERPRISES OF ANTALYA

Year 2014, Volume: 6 Issue: 1, 32 - 41, 01.06.2014

Nedim Yüzbaşıoğlu Yunus Topsakal

Abstract

Over the past two decades, there has been growing focus on the topic of
innovation in tourism. Various categories of innovation – product, process,
marketing and organizational – are addressed. Representation of knowledge is
identified as a critical factor for both the occurrence and nature of innovations.
Aim of this paper is to determine how relationship networks and knowledge
sharing effect innovation (a concept which is recently mentioned not only by the
academicians but also by labour environment and the politicians’ programme) and
technology.
At the end of the study, it emerges that there is a statistical relationship between
relationship network and knowledge sharing with technology and innovation.
Also, according to statistical analysis, relationship among tourism enterprises is
good in Antalya region.

Keywords

Innovation, Relationship Networks, Knowledge Sharing

References

• Buhalis, Dimitrios and Law Rob (2008) “Progress in Information Technology and Tourism Management: 20 Years on and 10 Years after the Internet – the State of the eTourism Research”, Tourism Management, Vol. 29, No. 4, pp. 609-623.
• Camison, Cesar and Monfort-Mir Vicente M. (2012), “Measuring Innovation in Tourism from Schumpeterian and the Dynamic-Capabilities Perspective”, Tourism Management, Vol. 33, pp. 776-789.
• European Commission (1995), COM (95) Green Paper on Innovation, Vol. 12, Luxembourg: Office for Official Publications of the European Communities.
• Hall, Colin Michael (2009) “Innovation and Tourism Policy in Australia and New Zealand: Never the Twain Shall Meet?”, Journal of Policy Research in Tourism, Leisure and Events, Vol. 1, No. 1, pp. 2-18.
• Hall, Colin Michael and Williams Allan M. (2008), Tourism and Innovation, London: Routledge.
• Hjalager, Anna Mette (1997), “Innovation Patterns in Sustainable Tourism – An Analytical Typology”, Tourism Management, Vol. 18, No. 1, pp.35-41.
• Hjalager, Anna Mette (2002), “Repairing Innovation Defectiveness in Tourism”, Tourism Management, Vol. 23, No. 5, pp.465-474.
• Hjalager, Anna Mette (2010), “A Review of Innovation Research in Tourism”, Tourism Management, Vol. 31, pp.1-12.
• Johne, Axel (1999) “Successful Market Innovation”, European Journal of Innovation Management, Vol. 2, No. 1, pp.6-11.
• Kanter, Rosabeth Moss (1983), The Change Masters, London: Union
• Novelli, Marina, Schmitz Birte and Spencer Trisha (2006), “Networks, Clusters and Innovation in Tourism: A UK Experience”, Tourism Management, Vol. 27, No. 6, pp.1141-1152.
• Orfila-Sintes, Francina, Crespi-Cladera Rafel and Martinez-Ros Ester (2005), “Innovation and the Hotel Industry: Evidence form Balearic Islands”, Tourism Management, Vol. 26, No. 6, pp.851-865.
• Ottenbacher, Michael and Gnoth Juergen (2005), “How to Develop Successful Hospitality Innovation”, Cornell Hotels and Restaurant Administration Quarterly, Vol. 46, No. 2, pp.205-222.
• Pfeffer, Jeffrey (1994), Competitive Advantage through People. Unleashing the Power of the Work Force, Boston: Harvard Business School Press.
• Pikkemaat, Birgit and Peters Mike (2006), “Towards the Measurement of Innovation: A Pilot Study in the Small and Medium-sized Hotel Industry”, Journal of Quality Assurance in Hospitality and Tourism, Vol. 6, No. 3-4, pp.89- 112.
• Schumpeter, Joseph Alois (1934), The Theory of Economic Development, Cambridge, MA: Harvard University Press.
• Selin, Steve (1993), “Collaborative Alliances: New Interorganisational Forms in Tourism” (in: M. Yusal and R. F. Daniel-Ed., Communication and Channel Systems in Tourism Marketing, ), New York: The Haworth Press, pp.217-228.
• Shaw, Gareth and Williams Allan (2009) “Knowledge Transfer and Management in Tourism Organisations: An Emerging Research Agenda” Tourism Management, Vol. 30, No. 3, pp. 325-335.
• Sundbo, Jon, Orfila-Sintes Francina and Sorensen Flemming (2005), “The Innovative Behaviour of Tourism Firms – Comparative Studies of Denmark and Spain”, Research Policy, Vol. 36, No. 1, pp.88-106.