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RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE

Year 2013, Volume: 5 Issue: 1, 138 - 149, 01.06.2013

Abstract

The purpose of the study was to understand the recruitment and selection process of travel agencies' employees operating in Fethiye. The data was collected from the department managers hired in travel agencies operating in Fethiye and analyzed using the statistical package programs.According to the results, the selection criteria were different between incoming agencies and the agencies that were not incoming. Besides, there was another difference on the agencies that have human resource departments. This study aimed to help the applicants to understand the selection criteria of travel agencies

References

  • Dessler Gary(2005), Human Resource Management , Tenth edition, Pearson
  • Prentice Hall, New Jersey Hacıoğlu,Necdet(2006),Seyahat Acentacılığı ve Tur Operatörlüğü ,6.Baskı,
  • Nobel Yayınları, Ankara Lundberg,Donald(1976), The Tourist Business, Third edition, CBI Publishing Company, Boston, USA
  • Ma, Rong and Allen David(2009), “Recruiting Across Cultures:A Value Based
  • Model of Recruitment”, Human Resource Management Review, No:19, pp.334- Medlik, S.(2003), Dictionary of Tourism&Travel and Hospitality, Third Edition,
  • Oxford, Butterworth, Heinemann Mısırlı, İrfan (2002), Seyahat Acentacılığı ve Tur Operatörlüğü , Ankara
  • Öner, Çiğdem(1997), Seyahat Ticareti, Literatür Yayıncılık, İstanbul
  • Page,Stephen(2007),Tourism Management:Managing for Change,Second Edition, USA
  • Robbins,Decenzo(1999), Human Resource Management, Sixth edition, John Wiley & Sons, USA
  • Segalla, Michael, Alfonso Sauquet and Turati Carlo(2001) “Symbolic vs
  • Functional Recruitment: Cultural Influences on Employee Recruitment Policy” , European Management Journal, Vol. 19, No:1, Great Britain,pp.32-43
  • Singh L.K. (2008), Management of Travel Agency, Isha Books, Delhi
  • Spilsbury, Louise (2012), Development or Destruction?Travel and Tourism, The Rosen Publishing Group, New York
  • Treven, Sonja(2001) “Human Resource Management in International
  • Organizations” , Management , Vol. 6, No:1-2. , pp.177-189
  • Xiaoting, Sun “Study on Personnel Recruitment in China's Tourism Enterprises”School of Business and Management, Henan Polytechnic University, Jiaozuo China, 454000
  • Yılmazer,Aydın(2010), Meslek Yüksekokulları İçin İnsan Kaynakları Yönetimi,
  • Seçkin Yayıncılık, Ankara Youell, Ray(1995), Leisure and Tourism, England, Addison Wesley Longman Limited http://businesscasestudies.co.uk/cummins/using-effective-recruitment-to-retain- competitive-advantage/the-importance-of-recruitmentand- selection.html#ixzz2GoQFY2BI (Accessed:02.01.2013) http://www.managementstudyguide.com/types-of-recruitment.htm (accessed:14.01.2013)
  • TÜRSAB(Association of Turkish Travel Agencies), About Travel Agencies, http://www.tursab.org.tr/en/travel-agencies/about-travel-agencies_1064.html (Accessed 19.01.2013) http://worldvillage.com/what-is-an-incoming-travel- agent#hRP4T38xYrMEGV5Y.99 (accessed:15.01.2013) http://www.goktepe.net/seyahat-acentelerinde-organizasyon.html (accessed:17.01.2013) http://www.tutebox.com/621/business/hrm/functions-of-human-resource- management/ (accessed:20.01.2013) http://www.fethiyelife.com/generalinfo.html (Accessed: 27.01.2013)
  • Fethiye TÜRSAB( Turkish Travel Agencies Association), Seda Oğuz,Interviewed on 03.01.2013
Year 2013, Volume: 5 Issue: 1, 138 - 149, 01.06.2013

Abstract

References

  • Dessler Gary(2005), Human Resource Management , Tenth edition, Pearson
  • Prentice Hall, New Jersey Hacıoğlu,Necdet(2006),Seyahat Acentacılığı ve Tur Operatörlüğü ,6.Baskı,
  • Nobel Yayınları, Ankara Lundberg,Donald(1976), The Tourist Business, Third edition, CBI Publishing Company, Boston, USA
  • Ma, Rong and Allen David(2009), “Recruiting Across Cultures:A Value Based
  • Model of Recruitment”, Human Resource Management Review, No:19, pp.334- Medlik, S.(2003), Dictionary of Tourism&Travel and Hospitality, Third Edition,
  • Oxford, Butterworth, Heinemann Mısırlı, İrfan (2002), Seyahat Acentacılığı ve Tur Operatörlüğü , Ankara
  • Öner, Çiğdem(1997), Seyahat Ticareti, Literatür Yayıncılık, İstanbul
  • Page,Stephen(2007),Tourism Management:Managing for Change,Second Edition, USA
  • Robbins,Decenzo(1999), Human Resource Management, Sixth edition, John Wiley & Sons, USA
  • Segalla, Michael, Alfonso Sauquet and Turati Carlo(2001) “Symbolic vs
  • Functional Recruitment: Cultural Influences on Employee Recruitment Policy” , European Management Journal, Vol. 19, No:1, Great Britain,pp.32-43
  • Singh L.K. (2008), Management of Travel Agency, Isha Books, Delhi
  • Spilsbury, Louise (2012), Development or Destruction?Travel and Tourism, The Rosen Publishing Group, New York
  • Treven, Sonja(2001) “Human Resource Management in International
  • Organizations” , Management , Vol. 6, No:1-2. , pp.177-189
  • Xiaoting, Sun “Study on Personnel Recruitment in China's Tourism Enterprises”School of Business and Management, Henan Polytechnic University, Jiaozuo China, 454000
  • Yılmazer,Aydın(2010), Meslek Yüksekokulları İçin İnsan Kaynakları Yönetimi,
  • Seçkin Yayıncılık, Ankara Youell, Ray(1995), Leisure and Tourism, England, Addison Wesley Longman Limited http://businesscasestudies.co.uk/cummins/using-effective-recruitment-to-retain- competitive-advantage/the-importance-of-recruitmentand- selection.html#ixzz2GoQFY2BI (Accessed:02.01.2013) http://www.managementstudyguide.com/types-of-recruitment.htm (accessed:14.01.2013)
  • TÜRSAB(Association of Turkish Travel Agencies), About Travel Agencies, http://www.tursab.org.tr/en/travel-agencies/about-travel-agencies_1064.html (Accessed 19.01.2013) http://worldvillage.com/what-is-an-incoming-travel- agent#hRP4T38xYrMEGV5Y.99 (accessed:15.01.2013) http://www.goktepe.net/seyahat-acentelerinde-organizasyon.html (accessed:17.01.2013) http://www.tutebox.com/621/business/hrm/functions-of-human-resource- management/ (accessed:20.01.2013) http://www.fethiyelife.com/generalinfo.html (Accessed: 27.01.2013)
  • Fethiye TÜRSAB( Turkish Travel Agencies Association), Seda Oğuz,Interviewed on 03.01.2013
There are 20 citations in total.

Details

Other ID JA88TF65PM
Journal Section Articles
Authors

Emre Ergün This is me

Erdoğan Gavcar This is me

Publication Date June 1, 2013
Published in Issue Year 2013 Volume: 5 Issue: 1

Cite

APA Ergün, E., & Gavcar, E. (2013). RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE. International Journal of Business and Management Studies, 5(1), 138-149.
AMA Ergün E, Gavcar E. RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE. IJBMS. June 2013;5(1):138-149.
Chicago Ergün, Emre, and Erdoğan Gavcar. “RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE”. International Journal of Business and Management Studies 5, no. 1 (June 2013): 138-49.
EndNote Ergün E, Gavcar E (June 1, 2013) RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE. International Journal of Business and Management Studies 5 1 138–149.
IEEE E. Ergün and E. Gavcar, “RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE”, IJBMS, vol. 5, no. 1, pp. 138–149, 2013.
ISNAD Ergün, Emre - Gavcar, Erdoğan. “RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE”. International Journal of Business and Management Studies 5/1 (June 2013), 138-149.
JAMA Ergün E, Gavcar E. RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE. IJBMS. 2013;5:138–149.
MLA Ergün, Emre and Erdoğan Gavcar. “RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE”. International Journal of Business and Management Studies, vol. 5, no. 1, 2013, pp. 138-49.
Vancouver Ergün E, Gavcar E. RECRUITMENT AND SELECTION PROCESS OF HUMAN RESOURCES: A SAMPLE OF TRAVEL AGENCIES OPERATING IN FETHİYE. IJBMS. 2013;5(1):138-49.