AN OVERVIEW OF THE E-GOVERNMENT INITIATIVES IN TURKEY IN RESPECT TO THE EU ACCESSION PROCESS

Abstract

This paper intends to evaluate the position of Turkey as regards to the twenty public services specified by the EU with the intention of figuring out the efficiency and effectiveness levels the public administration has. In doing so, it hopes to appraise the strengths of Turkish public administration vis-à-vis the EU rules and regulations as respect to e-government. Examination reveals that the Turkish attempts to provide public goods and services via electronic apparatus have fallen below acceptable levels by international standards. The existing initiatives, on the other hand, have the potential to bring better performance for public administration. This examination utilises primary and secondary material in the forms of official documents, reports, appraisals, articles etc. Consequently, this paper reviews e-government literature in general and Turkish initiatives as well as the European dimension in public administration in particular

Keywords

• eEurope, e-government, Turkey, EU, public services

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