AN OVERVIEW OF THE E-GOVERNMENT INITIATIVES IN TURKEY IN RESPECT TO THE EU ACCESSION PROCESS

Öz

This paper intends to evaluate the position of Turkey as regards to the twenty public services specified by the EU with the intention of figuring out the efficiency and effectiveness levels the public administration has. In doing so, it hopes to appraise the strengths of Turkish public administration vis-à-vis the EU rules and regulations as respect to e-government. Examination reveals that the Turkish attempts to provide public goods and services via electronic apparatus have fallen below acceptable levels by international standards. The existing initiatives, on the other hand, have the potential to bring better performance for public administration. This examination utilises primary and secondary material in the forms of official documents, reports, appraisals, articles etc. Consequently, this paper reviews e-government literature in general and Turkish initiatives as well as the European dimension in public administration in particular

Anahtar Kelimeler

• eEurope, e-government, Turkey, EU, public services

Kaynakça

1. ABGS, (2003), Ulusal Program, http://www.abgs.gov.tr/files/UlusalProgram/UlusalProgram_2003/Tr/pdf/IV-17.pdf (15.12.2009)
2. Aktan, C. C. >en H. (1999), GloballeNme, Ekonomik Kriz ve Türkiye, Ankara: TOSYÖV YayHnlarH.
3. Anderson, A. (2001), DeIiNim, Wnternetle GeliNimde Türkiye, Yönetim KaynaklarH, Wstanbul:
4. Türkiye WN BankasH YayHnlarH, No: 30. ArifoIlu, A. (2004), e-DönüNüm: Yol HaritasH, Türkiye, Dünya, Ankara: Sas BiliNim.
5. Avrupa BirliIi Genel SekreterliIi, 2003 YHlH ProgramH, http://www.abgs.gov.tr/files/UlusalProgram/UlusalProgram_2003/Tr/pdf/IV-17.pdf (Accessed 12.2009)
6. AydHn, M. D. (2005), “Avrupa+ ve Türkiye: Bilgi Teknolojileri AlanHnda Avrupa BirliIi
7. Kriterlerine Uyum”, Hacettepe Üniversitesi Wktisadi ve Wdari Bilimler Fakültesi Dergisi, C: 23, S: , pp. 287-311. Büke, A. (2005), “E-Devlet KavramH ve Türkiye’de E-Devlet”, http://www.edevlet.net/eTurkiye/edevletd.pdf (Accessed 19.11.2009)
8. CAPGEMINI, Online Availability of Public Services: How is Europe Progressing?, 7th Report, , http://www.capgemini.com/insights-and-resources/by- publication/benchmarking_the_supply_of_online_public_services/ Cayhan, B.E. (2009), “Accelerating Egovernment in Europe”, International Conference on eGovernment and eGovernance, Ankara, Türksat, 12-13 March

9. DPT (2005), E-DönüNüm Türkiye Projesi, 2003-2004 KDEP Uygulama SonuçlarH ve 2005 Eylem
10. PlanH, Ankara: DPT Bilgi Toplumu Dairesi, pp. 14-17. DPT, (2006), Dokuzuncu BeN YHllHk KalkHnma PlanH 2009-2013, http://ekutup.dpt.gov.tr/plan/plan9.pdf (15.12.2009)
11. DPT, eAvrupa GiriNimi, Bilgi Toplumu Dairesi BaNkanlHIH, http://www.bilgitoplumu.gov.tr/Documents/3/Diger/000323_eAvrupaGirisimiDetaylari.pdf (02.12.2009)
12. DPT, eAvrupa, Bilgi Toplumu Dairesi BaNkanlHIH, http://www.bilgitoplumu.gov.tr/Portal.aspx?value=UE9SVEFMSUQ9MyZQQUdFSUQ9NzkmUE FHRVZFUlNJT049LTEmTU9ERT1QVUJMSVNIRURfVkVSU0lPTg== (29.11.2009)
13. DPT, e-Devlet Proje ve UygulamalarH, Bilgi Toplumu Dairesi BaNkanlHIH, http://www.bilgitoplumu.gov.tr/yayin/eDevletProjeveUygulamalari.pdf (02.12.2009)
14. DPT, E-DönüNüm Türkiye Projesi, Bilgi Toplumu Dairesi BaNkanlHIH, http://www.bilgitoplumu.gov.tr/Portal.aspx?value=UE9SVEFMSUQ9MSZQQUdFSUQ9MiZQQ UdFVkVSU0lPTj0tMSZNT0RFPVBVQkxJU0hFRF9WRVJTSU9O (09.12.2009)
15. E-Devlet Kamuda Ortak Bilgi-Veri PaylaNHmH Grubu Ön Raporu, 2007, http://www.bilisimsurasi.org.tr/e-turkiye/docs/edevlet_kamuda_ortak_veri_paylasimi_son.doc, (01.12.2009)
16. Fouzder, A.J. and Fouzder T. (2009), “Problems and Prospects of Introducing eGovernance in
17. Bangladesh”, International Conference on eGovernment and eGovernance, Ankara, Türksat, 12-13 March Kutlu, Ö. ÇalHN, >, (2004), “The Impact of the EU on the Public Sector Reform in Turkey”, Paper
18. Presented at The Third METU Conference on International Relations, Ankara, May OECD, BiliNim Teknolojisi Tahmin Raporu: 2006, http://www.oecd.org/dataoecd/15/30/37826938.pdf (18.12.2009)
19. Singh, M.K. and Endre, K.A. (2009), “Challenges and Prospective of E-Government in Hungary”,
20. International Conference on eGovernment and eGovernance, Ankara, Türksat, 12-13 March Uçkan, Ö. (2003), “E-devlet, E-demokrasi ve E-yönetiNim”, Stradigma, http://www.stradigma.com/turkce/haziran2003/makale_09.html(10.11.2009)
21. Wikipedia, G20 Major Economies, http://en.wikipedia.org/wiki/G-20_major_economies (25.12.2009)
22. World Economic Forum, Global Information Technology Report, http://www.weforum.org/en/initiatives/gcp/Global%20Information%20Technology%20Report /index/html (11.11.2009)
23. World Economic Forum, Networked e-Readiness Index 2006-2007, http://www.weforum.org/pdf/gitr/rankings2007.pdf (23.12.2009)
24. World Economic Forum, Networked e-Readiness Index 2008-2009, http://www.weforum.org/pdf/gitr/2009/Rankings.pdf) (23.12.2009)
25. YHldHz, Mete (2003), “Elektronik (E)- Devlet KuramH ve UygulamasHna Genel Bir BakHN ve DeIerlendirme”, ÇaIdaN Kamu Yönetimi-I, Ed: M. Acar, H. Özgür, Ankara: Nobel