EN
THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE
Abstract
There is a general acceptance that Knowledge Management Systems (KMS) are a
primary source of value and have taken a center stage in the definition, operation
and performance of most business organisations. However, their use within the
manufacturing sector in developing countries remains inconsistent. This article
investigated the role of KMS in enhancing the export performance of firms
operating within the manufacturing sector in Zimbabwe. The study used a
quantitative approach in which a survey questionnaire was distributed to 555
managers drawn from 185 manufacturing firms based in Harare. Data analyses
involved the use of descriptive statistics, Spearman correlations and regression
analysis. The results of the study showed that combined IT/social driven KMS
exerted the greatest impact on export performance. The availability of both
information technology centered and social centered KMS influences export
performance by improving the firm’s export strategy, export commitment, export
orientation, export growth, export sales, export profits and export market share.
Keywords
Details
Primary Language
English
Subjects
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Journal Section
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Publication Date
June 1, 2017
Submission Date
June 1, 2017
Acceptance Date
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Published in Issue
Year 2017 Volume: 9 Number: 2
APA
Tarambiwa, E., & Mafini, C. (2017). THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. International Journal of EBusiness and EGovernment Studies, 9(2), 88-105. https://izlik.org/JA95ST26HL
AMA
1.Tarambiwa E, Mafini C. THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. IJEBEG. 2017;9(2):88-105. https://izlik.org/JA95ST26HL
Chicago
Tarambiwa, Edmore, and Chengedzai Mafini. 2017. “THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE”. International Journal of EBusiness and EGovernment Studies 9 (2): 88-105. https://izlik.org/JA95ST26HL.
EndNote
Tarambiwa E, Mafini C (June 1, 2017) THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. International Journal of eBusiness and eGovernment Studies 9 2 88–105.
IEEE
[1]E. Tarambiwa and C. Mafini, “THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE”, IJEBEG, vol. 9, no. 2, pp. 88–105, June 2017, [Online]. Available: https://izlik.org/JA95ST26HL
ISNAD
Tarambiwa, Edmore - Mafini, Chengedzai. “THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE”. International Journal of eBusiness and eGovernment Studies 9/2 (June 1, 2017): 88-105. https://izlik.org/JA95ST26HL.
JAMA
1.Tarambiwa E, Mafini C. THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. IJEBEG. 2017;9:88–105.
MLA
Tarambiwa, Edmore, and Chengedzai Mafini. “THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE”. International Journal of EBusiness and EGovernment Studies, vol. 9, no. 2, June 2017, pp. 88-105, https://izlik.org/JA95ST26HL.
Vancouver
1.Edmore Tarambiwa, Chengedzai Mafini. THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. IJEBEG [Internet]. 2017 Jun. 1;9(2):88-105. Available from: https://izlik.org/JA95ST26HL