THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE

Cilt: 9 Sayı: 2 1 Haziran 2017
  • Edmore Tarambiwa
  • Chengedzai Mafini
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THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE

Öz

There is a general acceptance that Knowledge Management Systems (KMS) are a primary source of value and have taken a center stage in the definition, operation and performance of most business organisations. However, their use within the manufacturing sector in developing countries remains inconsistent. This article investigated the role of KMS in enhancing the export performance of firms operating within the manufacturing sector in Zimbabwe. The study used a quantitative approach in which a survey questionnaire was distributed to 555 managers drawn from 185 manufacturing firms based in Harare. Data analyses involved the use of descriptive statistics, Spearman correlations and regression analysis. The results of the study showed that combined IT/social driven KMS exerted the greatest impact on export performance. The availability of both information technology centered and social centered KMS influences export performance by improving the firm’s export strategy, export commitment, export orientation, export growth, export sales, export profits and export market share.

Anahtar Kelimeler

Ayrıntılar

Birincil Dil

İngilizce

Konular

-

Bölüm

-

Yazarlar

Edmore Tarambiwa Bu kişi benim

Chengedzai Mafini Bu kişi benim

Yayımlanma Tarihi

1 Haziran 2017

Gönderilme Tarihi

1 Haziran 2017

Kabul Tarihi

-

Yayımlandığı Sayı

Yıl 2017 Cilt: 9 Sayı: 2

Kaynak Göster

APA
Tarambiwa, E., & Mafini, C. (2017). THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. International Journal of eBusiness and eGovernment Studies, 9(2), 88-105. https://izlik.org/JA95ST26HL
AMA
1.Tarambiwa E, Mafini C. THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. IJEBEG. 2017;9(2):88-105. https://izlik.org/JA95ST26HL
Chicago
Tarambiwa, Edmore, ve Chengedzai Mafini. 2017. “THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE”. International Journal of eBusiness and eGovernment Studies 9 (2): 88-105. https://izlik.org/JA95ST26HL.
EndNote
Tarambiwa E, Mafini C (01 Haziran 2017) THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. International Journal of eBusiness and eGovernment Studies 9 2 88–105.
IEEE
[1]E. Tarambiwa ve C. Mafini, “THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE”, IJEBEG, c. 9, sy 2, ss. 88–105, Haz. 2017, [çevrimiçi]. Erişim adresi: https://izlik.org/JA95ST26HL
ISNAD
Tarambiwa, Edmore - Mafini, Chengedzai. “THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE”. International Journal of eBusiness and eGovernment Studies 9/2 (01 Haziran 2017): 88-105. https://izlik.org/JA95ST26HL.
JAMA
1.Tarambiwa E, Mafini C. THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. IJEBEG. 2017;9:88–105.
MLA
Tarambiwa, Edmore, ve Chengedzai Mafini. “THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE”. International Journal of eBusiness and eGovernment Studies, c. 9, sy 2, Haziran 2017, ss. 88-105, https://izlik.org/JA95ST26HL.
Vancouver
1.Edmore Tarambiwa, Chengedzai Mafini. THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE. IJEBEG [Internet]. 01 Haziran 2017;9(2):88-105. Erişim adresi: https://izlik.org/JA95ST26HL