DO ORGANIZATIONAL JUSTICE PERCEPTIONS INFLUENCE HEALTHCARE WORKERS' ORGANIZATIONAL CITIZENSHIP BEHAVIOR?

Year 2017, Volume: 2 Issue: 1, 21 - 28, 03.06.2017

Sedat Bostan , Taşkın Kılıç

https://doi.org/10.23884/ijhsrp.2017.2.1.04

Cited By: 2

Abstract

Employees in complex and chaotic hospitals
have become important for the perception of organizational justice to see
themselves as a citizen of the institution. This study aims to investigate the
effect of sub-dimensions of organizational justice perceptions on the
sub-dimensions of organizational citizenship perceptions in the hospital
sector. It will then try to explain how managers' decisions and practices are
reflected to hospital staff.

Study analyzes were conducted at the
individual level. The study was conducted with 346 health workers who
volunteered to fill the Likert type questionnaire in three hospitals. Moorman's
organizational justice scale was used to measure Organizational Justice
Perception, and the scale developed by Podsakoff, MacKenzie, Moorman and Fetter
was used to measure Organizational Citizenship Behavior. The aim of this study
is to reveal the relationship between the perceptions of organizational justice
(OJP) and organizational citizenship behaviors (OCB) of the health care workers
with the model created in the framework of the aims and assumptions of the
research. Pearson correlation and multiple linear regression analysis were used
to test the developed model.

In research findings, it was seen that the
perception of organizational justice of health workers affected organizational
citizenship behavior. From the sub-dimensions of organizational justice
perception, it has been understood that procedural justice is the strongest
influential factor in organizational citizenship perception. It has been
determined that the justice of interaction in health care workers affects
consciousness and courtesy behaviors positively and distribution justice has a
negative relation.

It is thought that health managers are
required to support the sense of organizational justice in health workers
positively, for to strengthen institutional peace and order.

Keywords

Organizational Justice Perception, Organizational Citizenship Behavior, Health Care Workers, Hospital.

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