THE EFFECTS OF INNOVATIVE CHARACTERISTICS ON ENTERPRISE RESOURCE PLANNING IMPLEMENTATION SUCCESS AND PERCEIVED ORGANIZATIONAL PERFORMANCE

Abstract

The aim of this study is to define innovative characteristics which must be taken into consideration while implementing the enterprise resource planning ERP system in the organization and to analyze its effects on the implementation success of ERP and organizational performance. The findings obtained from 236 firms demonstrated that; 1 an increase in innovative characteristics increased the implementation success of ERP, 2 innovative characteristics had significant effects on organizational performance, 3 an increase in the implementation success of ERP increased the organizational performance significantly and 4 when the implementation success of ERP together with innovative characteristics were taken into consideration in explaining the organizational performance, the implementation success of ERP, technical compatibility and reengineering were significantly meaningful and total quality management had a negative value

Keywords

• Technical Compatibility,Reengineering,Total Quality Management

YENİLİKÇİ ÖZELLİKLERİN, KURUMSAL KAYNAK PLANLAMASI UYGULAMA BAŞARISINA VE ALGILANAN ORGANİZASYONEL PERFORMANS ÜZERİNE ETKİSİ

Öz

Çalışmanın hedefi, kurumsal kaynak planlaması KKP sisteminin işletmeye kurulumunda dikkate alınması gereken yenilikçi özellikleri tanımlamak ve KKP uygulama başarısı ile organizasyonel performansa etkilerini analiz etmektir. 236 firmadan sağlanan verinin bulguları; 1 yenilikçi özelliklerdeki artışın KKP uygulama başarısını arttırdığını, 2 yenilikçi özelliklerin organizasyonel performans üzerinde anlamlı etkisinin olduğunu, 3 KKP uygulama başarısındaki artışın organizasyonel performansı anlamlı biçimde arttırdığını ve 4 organizasyonel performansın açıklanmasında yenilikçi özelliklerle birlikte KKP uygulama başarısı da dikkate alındığında, KKP uygulama başarısı, teknik uyumluluk ve iş süreçlerinin gözden geçirilmesinin anlamlı açıklama sağladığı, toplam kalite yönetiminin negatif değerde olduğunu ortaya koymaktadır.

Anahtar Kelimeler

• Teknik Uyumluluk,İş Süreçlerinin Yeniden Gözden Geçiril

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