THE MEDIATION ROLE OF BRAND COMMITMENT ON THE EFFECT OF ROLE MODEL BEHAVIOR ON WOM AND REPURCHASING INTENTION

Year 2017, ICMEB17 Özel Sayısı, 687 - 696, 01.12.2017

Ersin Eskiler Remzi Altunışık

Abstract

It is thought that the social environment friends, favors has an important influence on the shaping of consumption behaviors and that young consumers are influenced by the person s whom they role models in the early period of adolescence. In this context; the aim of the study was to examine the role modeling behaviors of the famous athletes of young consumers, to determine the effects on WOM and buying intentions and to examine the interactions of brand commitment. The data of the research were obtained from 1234 participants by using face-to-face interview technique with the research convenience sampling method. The results showed that role modeling behavior positively affects young consumers' WOM and repurchase intentions. Moreover; research findings reveal that brand commitment has a partial mediating effect on the relationship between role modeling behavior and WOM and repurchase intentions

Keywords

Role Model, Wom, Brand Commitment, Mediation Effect, Sportswear Industry

ROL MODEL ALMA DAVRANIŞININ POZİTİF SÖZLÜ İLETİŞİM VE SATIN ALMA NİYETİ ÜZERİNE ETKİSİNDE MARKA BAĞLILIĞININ ARACILIK ROLÜ

Abstract

Tüketim davranışlarının şekillenmesinde sosyal çevrenin arkadaş, ünlüler önemli bir etkiye sahip olduğu ve özellikle ergenliğin ilk dönemlerinde genç tüketicilerin, kendilerine rol model aldıkları kişi ler den etkilendikleri ifade edilmektedir. Bu çerçevede; araştırmanın amacı genç tüketicilerin ünlü sporcuları rol model alma davranışlarının, pozitif sözlü iletişim ve satın alma niyetleri üzerine etkilerini belirlemek ve marka bağlılığının aracılık etkisini incelemektir. Araştırma verileri, kolayda örnekleme yöntemi ile belirlenen 1234 kişiden yüzyüze görüşme tekniğiyle elde edilmiştir. Bulgular, rol model alma davranışının, genç tüketicilerin pozitif sözlü iletişim ve satın alma niyetlerini olumlu yönde etkilediğini göstermektedir. Ayrıca; araştırma bulguları marka bağlılığının rol model alma davranışı ile pozitif sözlü iletişim ve satın alma niyeti arasındaki ilişkiye kısmi aracılık etkisinin olduğunu ortaya koymaktadır.

Keywords

Rol Model, Pozitif Sözlü İletişim, Marka Bağlılığı, Aracılık Etkisi, Spor Giyim Sektörü

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