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DİJİTAL ÇAĞDA FİNANSAL OKURYAZARLIK: EĞİTİM ARAÇLARI VE TÜKETİCİNİN GÜÇLENDİRİLMESİ

Year 2025, Issue: Special Issue of the Conference on Digitalization and Society, 63 - 72, 22.10.2025

Abstract

21'inci yüzyılın dijital devrimi, finans sektörünü temelden dönüştürerek tüketiciler için yeni fırsatlar ve zorluklar yaratmıştır. Geleneksel finansal bilgileri dijital beceriler ve siber güvenlik farkındalığı ile birleştiren dijital finansal okuryazarlık, artık ekonomik ve sosyal katılım için temel bir ön koşuldur. Bu çalışma, dijital finansal okuryazarlık kavramını, yasal ve düzenleyici çerçevesini ve çok çeşitli eğitim araç ve yöntemlerini uluslararası ve Macaristan bağlamında incelemektedir. Avrupa Birliği finans ve veri koruma mevzuatına, fintech sektörü tarafından üretilen yeniliklere ve tüketici karar verme sürecinin psikolojik yönlerine odaklanmaktadır. Araştırma, siber suçlar, veri koruma tehditleri ve dijital finansal dışlanma riski de dahil olmak üzere dijital finansal riskleri gözden geçirmekte ve en son ampirik bulguları ve vaka çalışmalarını sunmaktadır. Çalışmanın amacı, dijital çağda finansal okuryazarlığın geliştirilmesi için güvenilir kaynaklara dayalı, bilimsel olarak sağlam, yasal ve pedagojik açıdan uygun öneriler formüle etmektir. Sonuçlar, dijital finansal okuryazarlığın geliştirilmesinin yalnızca bir eğitim görevi değil, aynı zamanda uzun vadeli finansal istikrar ve tüketicinin güçlendirilmesi için kilit öneme sahip stratejik bir sosyal ve ekonomik öncelik olduğunu vurgulamaktadır.

References

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  • European Commission. (2021). The Digital Competence Framework for Citizens (DigComp 2.2). Publications Office of the European Union. https://joint-research-centre.ec.europa.eu/digcomp/digital- competence-framework-citizens-digcomp_en
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  • European Parliament and Council. (2022). Regulation (EU) 2022/2554 of the European Parliament and of the Council on digital operational resilience for the financial sector (DORA). Official Journal of the European Union. Retrieved from https://eur-lex.europa.eu/eli/reg/2022/2554/oj/eng
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  • OECD. (2022). OECD/INFE Toolkit for measuring financial literacy and financial inclusion (2022 update). OECD. Retrieved from https://www.oecd.org/publications/oecd-infe-toolkit-for-measuring- financial-literacy-and-financial-inclusion-2022_cbc4114f-en.htm
  • OECD. (2022). OECD/INFE Guidance on Digital Delivery of Financial Education. OECD Publishing. Retrieved from https://www.oecd.org/publications/oecd-infe-guidance-on-digital-delivery-of-financial- education_367fa011/
  • OECD. (2024). PISA 2022 Results (Volume IV): How Financially Smart Are Students? OECD Publishing. Retrieved from https://www.oecd.org/publications/pisa-2022-results-volume-iv_5a849c2aen. htm
  • OECD. (2024). OECD/INFE Survey Instrument to Measure Digital Financial Literacy. OECD. Retrieved from https://www.oecd.org/publications/oecd-infe-survey-instrument-to-measure-digital-financial- literacy_f994b667/
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  • PwC. (2023). Global Fintech Report 2023. PricewaterhouseCoopers. https://www.pwc.com/gx/en/industries/ financial-services/assets/pwc-global-fintech-report-2023.pdf
  • Yulianto, A., Pramono, S. E., & Wijaya, A. P. (2024). Gamification in enhancing student financial knowledge (empirical study). See: https://www.researchgate.net/ and MDPI/Applied Sciences reviews. United Nations. (2015). Transforming our world: The 2030 agenda for sustainable development. https:// sdgs.un.org/2030agenda

FINANCIAL LITERACY IN THE DIGITAL AGE: EDUCATIONAL TOOLS AND CONSUMER EMPOWERMENT

Year 2025, Issue: Special Issue of the Conference on Digitalization and Society, 63 - 72, 22.10.2025

Abstract

The digital revolution of the 21st century has fundamentally transformed the financial sector, creating new opportunities and challenges for consumers. Digital financial literacy—which combines traditional financial knowledge with digital skills and cybersecurity awareness—is now an essential prerequisite for economic and social participation. This study examines the concept of digital financial literacy, its legal and regulatory framework, and a wide range of educational tools and methods in an international and Hungarian context. It focuses on European Union financial and data protection legislation, innovations generated by the fintech sector, and the psychological aspects of consumer decision-making. The research reviews digital financial risks, including cybercrime, data protection threats, and the risk of digital financial exclusion, and presents the latest empirical findings and case studies. The aim of the paper is to formulate scientifically sound, legally and pedagogically relevant recommendations for the development of financial literacy in the digital age, based on credible sources. The results emphasize that developing digital financial literacy is not only an educational task, but also a strategic social and economic priority that is key to long-term financial stability and consumer empowerment.

References

  • CGAP. (2017). Customer empowerment in finance (Perspective). CGAP. Retrieved from https://www. cgap.org/sites/default/files/Perspective-Customer-Empowerment-in-Finance-Aug-2017_0.pdf
  • Consumer Financial Protection Bureau (CFPB). (2023). Financial literacy annual activities report. CFPB. Retrieved from https://files.consumerfinance.gov/f/documents/cfpb_financial-literacy- fy-2022_annual-report_2023-03.pdf
  • Demertzis, M., Moffat, L. L., Lusardi, A., & Mejino-López, J. (2024). The state of financial knowledge in the European Union. Bruegel Policy Brief 04/2024. Bruegel. Retrieved from https://www. bruegel.org/system/files/2024-02/PB%2004%202024_0.pdf
  • European Banking Authority. (2022). Consumer trends and digital finance. https://www.eba.europa.eu/ consumer-trends-digital-finance
  • European Banking Federation. (2020). Financial Literacy Playbook for Europe. EBF. Retrieved from https://www.ebf.eu/wp-content/uploads/2020/11/EBF-Financial-Literacy-Playbook-for-Europe. pdf
  • Europol. (2024). Internet Organised Crime Threat Assessment (IOCTA) 2024. Europol. Retrieved from https://www.europol.europa.eu/publication-events/main-reports/internet-organised- crime-threat-assessment-iocta-2024
  • European Commission. (2020). EU strategy for financial literacy 2020–2025. Publications Office of the European Union. https://ec.europa.eu/info/publications/eu-strategy-financial-literacy- 2020-2025_en
  • European Commission. (2020). Action 7 — Empowering citizens through financial literacy. In Capital Markets Union. Retrieved from https://finance.ec.europa.eu/capital-markets-union-and-financial- markets/capital-markets-union/capital-markets-union-2020-action-plan/action-7-empowering- citizens-through-financial-literacy_en
  • European Commission. (2021). The Digital Competence Framework for Citizens (DigComp 2.2). Publications Office of the European Union. https://joint-research-centre.ec.europa.eu/digcomp/digital- competence-framework-citizens-digcomp_en
  • European Commission, Joint Research Centre. (2022). DigComp 2.2: The digital competence framework for citizens. Publications Office of the European Union. Retrieved from https://publications.jrc. ec.europa.eu/repository/bitstream/JRC128415/JRC128415_01.pdf
  • European Commission. (2023). Monitoring the level of financial literacy in the EU (Flash Eurobarometer 525). European Commission. Retrieved from https://europa.eu/eurobarometer/surveys/detail/ 2953
  • European Parliament and Council. (2015). Directive (EU) 2015/2366 of the European Parliament and of the Council of 25 November 2015 on payment services in the internal market (PSD2). Official Journal of the European Union. Retrieved from https://eur-lex.europa.eu/eli/dir/2015/2366/oj/ eng
  • European Parliament and Council. (2016). Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation). Official Journal of the European Union. Retrieved from https://eur-lex.europa.eu/eli/reg/2016/679/oj/eng
  • European Parliament and Council. (2022). Regulation (EU) 2022/2554 of the European Parliament and of the Council on digital operational resilience for the financial sector (DORA). Official Journal of the European Union. Retrieved from https://eur-lex.europa.eu/eli/reg/2022/2554/oj/eng
  • European Union / OECD. (2024). EU Artificial Intelligence Act (Regulation (EU) 2024/1689) and OECD AI Principles. European Commission / OECD. Retrieved from https://eur-lex.europa.eu/eli/ reg/2024/1689/oj and https://www.oecd.org/en/topics/sub-issues/ai-principles.html
  • Hungarian National Bank (MNB). (2025). Financial Navigator. Retrieved from https://www.mnb.hu/ fogyasztovedelem/penzugyi-navigator
  • Lusardi, A., & Mitchell, O. S. (2014). The economic importance of financial literacy: Theory and evidence. Journal of Economic Literature, 52(1), 5–44. Retrieved from https://www.aeaweb.org/ articles?id=10.1257/jel.52.1.5
  • Magyar Nemzeti Bank (MNB). (2013). Pénzügyi Navigátor. Retrieved from https://www.mnb.hu/fogyasztovedelem/ penzugyi-navigator
  • Marinelli, C. V., Nardacchione, G., Trotta, E., Di Fuccio, R., Palladino, P., Traetta, L., & Limone, P. (2023). The effectiveness of serious games for enhancing literacy skills in children with learning disabilities or difficulties: A systematic review. Applied Sciences, 13(7), 4512. https://doi. org/10.3390/app13074512
  • OECD. (2017). OECD/INFE International Survey of Adult Financial Literacy Competencies. OECD Publishing
  • OECD INFE. (2017). OECD/INFE Core competencies framework on financial literacy for adults. OECD Publishing. https://www.oecd.org/finance/financial-education/OECD-INFE-Core-Competencies- Adults.pdf
  • OECD. (2022). OECD/INFE Toolkit for measuring financial literacy and financial inclusion (2022 update). OECD. Retrieved from https://www.oecd.org/publications/oecd-infe-toolkit-for-measuring- financial-literacy-and-financial-inclusion-2022_cbc4114f-en.htm
  • OECD. (2022). OECD/INFE Guidance on Digital Delivery of Financial Education. OECD Publishing. Retrieved from https://www.oecd.org/publications/oecd-infe-guidance-on-digital-delivery-of-financial- education_367fa011/
  • OECD. (2024). PISA 2022 Results (Volume IV): How Financially Smart Are Students? OECD Publishing. Retrieved from https://www.oecd.org/publications/pisa-2022-results-volume-iv_5a849c2aen. htm
  • OECD. (2024). OECD/INFE Survey Instrument to Measure Digital Financial Literacy. OECD. Retrieved from https://www.oecd.org/publications/oecd-infe-survey-instrument-to-measure-digital-financial- literacy_f994b667/
  • Pénziránytű Alapítvány. (2025). PÉNZ7 — Pénzügyi és Vállalkozói Témahét. Retrieved from https:// penziranytu.hu/and https://www.penz7.hu/
  • PwC. (2023). Global Fintech Report 2023. PricewaterhouseCoopers. https://www.pwc.com/gx/en/industries/ financial-services/assets/pwc-global-fintech-report-2023.pdf
  • Yulianto, A., Pramono, S. E., & Wijaya, A. P. (2024). Gamification in enhancing student financial knowledge (empirical study). See: https://www.researchgate.net/ and MDPI/Applied Sciences reviews. United Nations. (2015). Transforming our world: The 2030 agenda for sustainable development. https:// sdgs.un.org/2030agenda
There are 28 citations in total.

Details

Primary Language English
Subjects Policy and Administration (Other)
Journal Section Research Articles
Authors

David Keskeny 0009-0002-6780-273X

Early Pub Date October 20, 2025
Publication Date October 22, 2025
Submission Date September 11, 2025
Acceptance Date October 3, 2025
Published in Issue Year 2025 Issue: Special Issue of the Conference on Digitalization and Society

Cite

APA Keskeny, D. (2025). FINANCIAL LITERACY IN THE DIGITAL AGE: EDUCATIONAL TOOLS AND CONSUMER EMPOWERMENT. Uluslararası Yönetim İktisat Ve İşletme Dergisi(Special Issue of the Conference on Digitalization and Society), 63-72. https://doi.org/10.17130/ijmeb.1782009