Ways to Promote Employee Work Engagement in Healthcare Organizations: Servant Leadership and Organizational Justice
Year 2023,
, 153 - 166, 29.10.2023
Nida Palabıyık
,
İbrahim Yıkılmaz
,
Lütfi Sürücü
Abstract
This study aims to explore the intermediary function of organizational justice in the correlation between healthcare practitioners’ perceived perception of servant leadership and work engagement. A total of 412 health professionals from three state hospitals in Kocaeli province participated in this research. A survey was administered to the participants selected through the convenience sampling approach. The data from the administered questionnaires were analyzed using the SPSS Process Macro based on the bootstrap technique. The results provide empirical validation for the hypothesis that perceiving servant leadership positively impacts the level of work engagement. Moreover, the research has shown that perceptions of organizational justice influence this positive effect. Additionally, it has been found that perceiving servant leadership has a favorable influence on organizational justice, which, in turn, positively impacts the level of work engagement. Based on these findings, managers may adopt servant leadership behaviors to promote work engagement and enhance perceptions of organizational justice.
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Sağlık Kuruluşlarında İşe Adanmışlığı Teşvik Etme Yolları: Hizmetkâr Liderlik ve Örgütsel Adalet
Year 2023,
, 153 - 166, 29.10.2023
Nida Palabıyık
,
İbrahim Yıkılmaz
,
Lütfi Sürücü
Abstract
Bu çalışma, sağlık çalışanlarının algılanan hizmetkâr liderlik algısı ile işe adanmaları arasındaki ilişkide örgütsel adaletin aracılık fonksiyonunu araştırmayı amaçlamaktadır. Araştırmaya Kocaeli ilindeki üç devlet hastanesinden toplam 412 sağlık çalışanı katılmıştır. Kolayda örnekleme yöntemiyle seçilen katılımcılara anket uygulanmıştır. Uygulanan anketlerden elde edilen veriler, bootstrap tekniğine dayalı SPSS Süreç Makrosu kullanılarak analiz edilmiştir. Sonuçlar, hizmetkâr liderliğe yönelik algının işe adanmışlık düzeyini olumlu yönde etkilediği hipotezinin ampirik olarak doğrulanmasını sunmaktadır. Ayrıca araştırma, örgütsel adalet algısının bu olumlu etkiyi etkilediğini ortaya koymuştur. Ayrıca hizmetkâr liderliğin örgütsel adaleti olumlu yönde etkilediği, bunun da işe adanmışlık düzeyini olumlu yönde etkilediği tespit edilmiştir. Bu bulgulara dayanarak yöneticiler, işe adanmışlığı teşvik etmek ve örgütsel adalet algısını geliştirmek için hizmetkâr liderlik davranışlarını benimseyebilir.
References
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- Aboramadan, M., Hamid, Z., Kundi, Y. M., and El Hamalawi, E. (2022). The effect of servant leadership on employees’ extra-role behaviors in NPOs: The role of work engagement. Nonprofit Management and Leadership, 33(1), 109-129. https://doi.org/10.1002/nml.21505
- Aksu, B. Ç. (2021). Covid 19 pandemi̇si̇ni̇n sağlık çalışanlarının i̇ş güvencesi̇zli̇ği̇ algıları, algılanan i̇ş stresleri̇ ve i̇şten ayrılma ni̇yetleri̇ üzeri̇ndeki̇ etki̇leri̇ni̇ i̇ncelemeye yöneli̇k bi̇r araştırma. Hacettepe Sağlık İdaresi Dergisi, 24(4), 747-776. https://dergipark.org.tr/tr/download/article-file/1712772
- Amin Ali Badawy, M., Mostafa Shazly, M., and Mohammed Elsayed, S. (2022). Relationship between organizational justice and work engagement among staff nurses. Egyptian Journal of Health Care, 13(1), 914-926. https://doi.org/10.21608/EJHC.2022.222515
- Armağan, Y., and Erzen, E. (2015). Leadership and organizational outcomes meta-analysis of empirical studies. Engin Karadağ (Ed.), In The effect of leadership on organizational justice (p. 239-254). Springer International Publishing Switzerland. https://doi.org/10.1007/978-3-319-14908-0_15
- Aseanty, D., Gunawan, A. W., and Julieta, G. M. (2022). Factors eaffecting intention to continue volunteering with job satisfaction as mediation. Business and Entrepreneurial Review, 22(1), 1-18. http://dx.doi.org/10.25105/ber.v22i1.13412
- Ateş, M. F. (2015). Hizmetkâr liderlik ve örgütsel adaletin örgütsel özdeşleşmeye etkisinde örgütsel güvenin aracılık rolü. İşletme Araştırmaları Dergisi, 7(3), 75-95. https://isarder.org/index.php/isarder/article/view/250/248
- Bao, Y., Li, C., and Zhao, H. (2018). Servant leadership and engagement: A dual mediation model. Journal of Managerial Psychology, 33(6), 406-417. https://doi.org/10.1108/JMP-12-2017-0435
- Barling, J. and Philips, M. (1993). Interactional, formal, and distributive justice in the workplace: An exploratory study. The Journal of Psychology, 127(6), 649-656. https://doi.org/10.1080/00223980.1993.9914904
- Baron, R. M., and Kenny, D. A. (1986). The moderator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. https://doi.org/10.1037//0022-3514.51.6.1173
- Beugre, C. D. and Baron, R. A. (2001). Perceptions of systemic justice: The effects of distributive, procedural and interactional justice. Journal of Applied Social Psychology, 32(2), 324- 339. https://doi.org/10.1111/j.1559-1816.2001.tb00199.x
- Bobbio, A., Van Dierendonck, D., and Manganelli, A.M. (2012). Servant leadership in Italy and its relation to organizational variables. Leadership, 8(3), 229-243. https://doi.org/10.1177/174271501244117
- Buchen, I. H. (1998). Servant leadership: A model for future faculty and future institutions. Journal of Leadership Studies, 5(1), 125-134. https://doi.org/10.1177/107179199800500111
- Carasco-Saul, M., Kim, W. and Kim, T. (2015). Leadership and employee engagement: Proposing research agendas through a review of literature. Human Resource Development Review, 14(1), 38–63. https://doi.org/10.1177/15344843145604
- Chung, J. Y., Jung, C. S., Kyle, G. T., and Petrick, J. F. (2010). Servant leadership and procedural justice in the U.S.national park service: The antecedents of job satisfaction. Journal of Park Recreation Administration, 28(3), 1-15. https://doi.org/10.36941/ajis-2022-0061
- Clercq, D. D., Bouckenooghe, D., Raja, U. and Matsyborska, G. (2014). Servant leadership and work engagement: The contingency effect of leader-follower social capital. Human Resource Development Quarterly, 25(2), 183-212. https://doi.org/10.1002/hrdq.21185
- Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure, Journal of Applied Psychology, 86(3), 386‐400. https://doi.org/10.1037/0021-9010.86.3.386
- Crant, J. M., and Bateman, T. S. (2000). Charismatic leadership viewed from above: The impact of proactive personality. Journal of Organizational Behavior, 21, 63- 75. https://doi.org/10.1002/(SICI)1099-1379(200002)21:1<63::AID-JOB8>3.0.CO;2-J
- Dahleez, K., and Aboramadan, M. (2022). Servant leadership and job satisfaction in higher education: the mediating roles of organizational justice and organizational trust. International Journal of Leadership in Education, 1-22. https://doi.org/10.1080/13603124.2022.2052753
- De Clercq, D., Bouckenooghe, D., Raja, U., and Matsyborska, G. (2014). Servant leadership and work engagement: The contingency effects of leader–follower social capital. Human Resource Development Quarterly., 25, 183-212. https://doi.org/10.1002/hrdq.21185
- Erdirençelebi, M., and Karataş, C. G. (2019). Örgütsel adaletin işe adanmışlık ile işten ayrılma niyeti üzerine etkisi, BMIJ, 7(4): 1825-1849. http://dx.doi.org/10.15295/bmij.v7i4.1225
- Felix, J. (2023). Servant leadership in healthcare: A pilot study. Journal of Business Studies Quarterly, 2(4), 1-13. https://jbsq.org/wp-content/uploads/2023/06/June_2023_1.pdf
- Fornell, C., and Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18, 382-388. http://dx.doi.org/10.2307/3150980
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