Shaken Bases: Impact of Changing Paradigms on Organizational Commitment and Organizational Citizenship Behavior

Year 2024, Issue: 97, 30 - 39, 26.12.2024

Kerem Toker , Erdal Tekarslan

https://doi.org/10.26650/imj.2024.97.1473776

Abstract

The 21st-century business ecosystem is rapidly transitioning from the modern to the postmodern paradigm. This study examines the concepts of organizational commitment and organizational citizenship behavior within the context of the postmodern paradigm. At the same time, the study questions the efficacy and legitimacy of these concepts in addressing contemporary managerial and organizational challenges. This study is based on an exhaustive literature review and a meticulous examination and analysis of previous research on organizational commitment and organizational citizenship behavior within the framework of shifting paradigms. Adjustments in goals, restructuring of organizational structures, modifications in leadership understanding, and alterations in time perception cause conventional organizational behavior concepts such as organizational commitment and organizational citizenship to be problematized and questioned. The management and organizational approach of the previous century, which claimed rationality, objectivity, and universality, has been superseded by management and organizational approaches prioritizing concepts such as irony, parody, subjectivity, and locality. The concept of organizational commitment, which is a precursor to organizational citizenship behavior, is being replaced by career or professional commitment. Therefore, organizational citizenship behavior is fading away within the postmodern paradigm. Due to delays in grasping this transformation and transition process, administrators persist in defining and applying management policies based on modern paradigms, including their concepts, tools, and techniques.

JEL Classification : M10 , M12 , Z13

Keywords

Organizational commitment, Organizational citizenship behavior, Modernism, Postmodernism

References

• Acemoğlu, D. & Johnson, D. (2023). İktidar ve Teknoloji -Bin Yıllık Mücadele-. Çev. Duran, C., 1. Basım, İstanbul: Doğan Kitap google scholar
• Bahrami, M. A., Barati, O., Ghoroghchian, M. S., Montazer-Alfaraj, R., & Ezzatabadi, M. R. (2016). Role of organizational cli-mate in organizational commitment: The case of teaching hospitals. Osong Public Health and Research Perspectives, 7(2), 96-100. https://doi.org/10.1016/j.phrp.2015.11.009 google scholar
• Beck, U. (1992). Risk Society, Towrds a New Modernity. Sage: London. google scholar
• Biberman, J., & Whitty, M. (1997). A postmodern spiritual future for work. Journal of Organizational Change Management, 10(2), 130-138. https://doi.org/10.1108/09534819710160790 google scholar
• Bolino, M. C., Hsiung, H. H., Harvey, J., & LePine, J. A. (2015). “Well, I’m tired of tryin’!” Organizational citizenship behavior and citizenship fatigue. Journal of Applied Psychology, 100(1), 56-74. https://doi.org/10.1037/a0037583 google scholar
• Boiral, O., & Paille, P. (2012). Organizational citizenship behaviour for the environment: Measurement and validation. Journal of Business Ethics, 109(4), 431-445. https://doi.org/10.1007/s10551-011-1138-9 google scholar
• Brocato, B., Jelen, J., Schmidt, T., & Gold, S. (2011). Leadership conceptual ambiguities: A post-positivistic critique. Journal of Leadership Studies, 5(1), 35-50. https://doi.org/10.1002/jls.20203 google scholar
• Dhar, R. L. (2015). Service quality and the training of employees: The mediating role of organizational commitment. Tourism Management, 46, 419-430. https://doi.org/10.1016/j.tourman.2014.08.001 google scholar
• Eagleton, T. (2019). Hayatın Anlamı. Çev: Tunca, K. (6. Basım). Ayrıntı Yayınları: İstanbul google scholar
• English, B., Morrison, D. & Chalon, C. (2010). Moderator effects of organizational tenure on the relationship between psychological climate and affective commitment. Journal of Management Development, 29(4), 394-408. https://doi.org/10.1108/02621711011039187 google scholar
• Filstad, C. (2011). Organizational commitment through organizational socialization tactics. Journal of Workplace Learning, 23(6), 376-390. https://doi.org/10.1108/13665621111154395 google scholar
• Franklin, P. (1998). Thinking of strategy in a postmodern way. Part 2. Strategic Change, 7(8), 437-448. https://doi.org/10.1002/(SICI)1099-1697(199812)7:8<437::AID-JSC390>3.0.CO;2-V google scholar
• French, R. P. (2016). Deconstructing the end of leadership: postmodernity, epistemology, and worldviews. Sage Open, 6(1), 1-10. https://doi.org/10.1177/2158244016628588 google scholar
• Glasser, W. (1998). Choice Theory A New Psychology of Personal Freedom. HarperCollins Publishers: New York google scholar
• Grego-Planer, D. (2019). The relationship between organizational commitment and organizational citizenship behaviors in the public and private sectors. Sustainability, 11(22), 6395. https://doi.org/10.3390/su11226395 google scholar
• Hanaysha, J. (2016). Testing the effects of employee engagement, work environment, and organizational learning on organizational commitment. Procedia-Social and Behavioral Sciences, 229, 289-297. https://doi.org/10.1016/j.sbspro.2016.07.139 google scholar
• Hassard, J. (1999). Postmodernism, philosophy and management: concepts and controversies. International Journal of Management Reviews, 1(2), 171-195. https://doi.org/10.1111/1468-2370.00011 google scholar
• Indahyati, N., & Sintaasih, D. K. (2019). The relationship between organizational justice with job satisfaction and organizational citizenship behavior. International Research Journal of Management, IT and Social Sciences, 6(2), 63-71. https://doi.org/10.21744/irjmis.v6n2.611 google scholar
• Javanmardi, E., Liu, S., & Xie, N. (2020). Exploring the philosophical paradigm of grey systems theory as a postmodern theory. Foundations of science, 25(4), 905-925. https://doi.org/10.1007/s10699-019-09640-5 google scholar
• Kataria, A., Garg, P., & Rastogi, R. (2013). Employee engagement and organizational effectiveness: The role of organizational citizenship behavior. International Journal of Business Insights & Transformation, 6(1), 102-113. google scholar
• Lee, U. H., Kim, H. K., & Kim, Y. H. (2013). Determinants of Organizational Citizenship Behavior and Its Outcomes. Global Business & Management Research, 5(1), 54-65. google scholar
• Levinson, H. (2008). Liderlik Psikolojisi. Çev: Tayanç, D. İstanbul: Türkiye İş Bankası Kültür Yayınları google scholar
• Lewis, C. & Malmgren, P. (2021). Liderlik Laboratuvarı. Çev: Şensoy, Ü., Türkiye İş Bankası Kültür Yayınları: İstanbul google scholar
• Liou, S. R. (2008). An analysis of the concept of organizational commitment. Nursing Forum, 43(3), 116-125. https://doi.org/10.1111/j.1744-6198.2008.00103.x google scholar
• Mercurio, Z. A. (2015). Affective commitment as a core essence of organizational commitment: An integrative literature review. Human Resource Development Review, 14(4), 389-414. https://doi.org/10.1177/1534484315603612 google scholar
• Meyer, J.P., Allen, N.J., & Smith, C.A. (1993). Commitment to organizations and occupations: extension and test of a three-component conceptualization, Journal of Applied Psychology, 78(4), 538-551. https://doi.org/10.1037/0021-9010.78.4.538 google scholar
• Meyer, J. P. & Allen, N. J. (1984). Testing the “side-bet theory” of organizational commitment: Some methodological considerations. Journa1 of Applied Psychology, 69, 372-378. https://doi.org/10.1037/0021-9010.69.3.372 google scholar
• Mirchandani, R. (2005). Postmodernism and sociology: From the epistemological to the empirical. Sociological Theory, 23(1), 86-115. https://doi.org/10.1111/j.0735-2751.2005.00244.x google scholar
• Nazir, S., Shafi, A., Qun, W., Nazir, N., & Tran, Q. D. (2016). Influence of organizational rewards on organizational commitment and turnover intentions. Employee Relations, 38(4), 596-519. https://doi.org/10.1108/ER-12-2014-0150 google scholar
• Ng, T. W. (2015). The incremental validity of organizational commitment, organizational trust, and organizational identification. Journal of Vocational Behavior, 88, 154-163. https://doi.org/10.1016/j.jvb.2015.03.003 google scholar
• Ng, T. W., & Feldman, D. C. (2010). Idiosyncratic deals and organizational commitment. Journal of Vocational Behavior, 76(3), 419-427. https://doi.org/10.1016/j.jvb.2009.10.006 google scholar
• Noordin, F., Omar, S., Sehan, S., & Idrus, S. (2010). Organizational climate and its influence on organizational commitment. International Business & Economics Research Journal, 9(2), 1-10. https://doi.org/10.19030/iber.v9i2.516 google scholar
• Ocampo, L., Acedillo, V., Bacunador, A. M., Balo, C. C., Lagdameo, Y. J., & Tupa, N. S. (2018). A historical review of the develop-ment of organizational citizenship behavior (OCB) and its implications for the twenty-first century. Personnel Review, 47(4), 821-862. https://doi.org/10.1108/PR-04-2017-0136 google scholar Organ, W.D. (1988), Organizational Behavior Citizenships: The Good Soldier Syndrome, LexingtonBooks, Lexington, MA google scholar
• Pham, N. T., Tuckova, Z., & Jabbour, C. J. C. (2019). Greening the hospitality industry: How do green human resource manage-ment practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tourism Management, 72, 386-399. https://doi.org/10.1016/j.tourman.2018.12.008 google scholar
• Rego, A., Ribeiro, N., & Cunha, M. P. (2010). Perceptions of organizational virtuousness and happiness as predictors of organizational citizenship behaviors. Journal of Business Ethics, 93(2), 215-235. https://doi.org/10.1007/s10551-009-0197-7 google scholar
• Rita, M., Payangan, O. R., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management, 60(4), 953-964. https://doi.org/10.1108/IJLMA-03-2017-0026 google scholar
• Sennettt, R. (2017). Karakter Aşınması. Çev: Yıldırım, B. Ayrıntı Yayınları: İstanbul. google scholar
• Sennettt, R. (2015). Yeni Kapitalizm Kültürü. Çev: Onocak, A. Ayrıntı Yayınları: İstanbul. google scholar
• Shahin, A., Naftchali, J. S., & Pool, J. K. (2014). Developing a model for the influence of perceived organizational climate on organizational citizenship behaviour and organizational performance based on balanced score card. International Journal of Productivity and Performance Management, 63(3), 290-307. https://doi.org/10.1108/IJPPM-03-2013-0044 google scholar
• Singh, A., & Gupta, B. (2015). Job involvement, organizational commitment, professional commitment, and team commitment. Benchmarking: An International Journal, 22(6), 1192-1211. https://doi.org/10.1108/BIJ-01-2014-0007 google scholar
• Solinger, O. N., Hofmans, J., & Van Olffen, W. (2015). The dynamic microstructure of organizational commitment. Journal of Occupational and Organizational Psychology, 88(4), 773-796. https://doi.org/10.1111/joop.12097 google scholar
• Takeuchi, R., Bolino, M. C., & Lin, C. C. (2015). Too many motives? The interactive effects of multiple motives on organizational citizenship behavior. Journal of Applied Psychology, 100(4), 1239-1248. https://doi.org/10.1037/apl0000001 google scholar
• Toker, K., Çetin, C., Güven, B., & Aksu, B. (2017). Örgüt yapısının örgütsel sinizm üzerindeki etkisi üzerine lojistik sektöründe bir araştırma. Journal of Current Researches on Social Sciences, 7(4), 247-264. https://doi.org/10.26579/jocress-7.4.19 google scholar
• Uymaz, A.O. (2012). Örgütsel davranışa post-modern yaklaşım. (Yayınlanmamış doktora tezi). İstanbul Üniversitesi Sosyal Bilimler Enstitüsü, İstanbul. google scholar
• Wang, W., Albert, L., & Sun, Q. (2020). Employee isolation and telecommuter organizational commitment. Employee Relations: The International Journal, 42(3), 609-625. https://doi.org/10.1108/ER-06-2019-0246 google scholar
• Weng, Q., McElroy, J. C., Morrow, P. C., & Liu, R. (2010). The relationship between career growth and organizational commitment. Journal of Vocational Behavior, 77(3), 391-400. https://doi.org/10.1016/j.jvb.2010.05.003 google scholar
• Vanhala, M., Heilmann, P., & Salminen, H. (2016). Organizational trust dimensions as antecedents of organizational commitment. Knowledge and Process Management, 23(1), 46-61. https://doi.org/10.1002/kpm.1497 google scholar
• Yahaya, R., & Ebrahim, F. (2016). Leadership styles and organizational commitment: literature review. Journal of Management Development, 35(2), 190-216. https://doi.org/10.1108/JMD-01-2015-0004 google scholar
• Yousef, D. A. (2017). Organizational commitment, job satisfaction and attitudes toward organizational change: A study in the local government. International Journal of Public Administration, 40(1), 77-88. https://doi.org/10.1080/01900692.2015.1072217 google scholar
• Zeinabadi, H. (2010). Job satisfaction and organizational commitment as antecedents of organizational citizenship behavior (OCB) of teachers. Procedia-Social and Behavioral Sciences, 5, 998-1003. https://doi.org/10.1016/j.sbspro.2010.07.225 google scholar