An Investigation Of Primary School Teachers’ Communication Satisfaction

Year 2014, , 93 - 108, 18.02.2015

Sıdıka Gizir , Esin Köksal

https://doi.org/10.17679/iuefd.33325

Cited By: 1

Abstract

The purpose of this study was to examine primary school teachers’ satisfaction with communication within their schools and also determine whether there is a significant difference among scores obtained from communication satisfaction dimensions with regard to teachers’ gender and type of the school that teachers are employed. The sample consisted of 741 teachers employed in 33 primary schools in the province of Mersin. The data were gathered by “Communication Satisfaction Questionnaire” developed by Downs and Hazen (1977) after adapting into Turkish by the researchers and then analyzed using descriptive statistics and t-test. Analysis revealed that the teachers satisfied with some communication satisfaction dimensions while they were undecided about some dimensions. Moreover, there were significant differences between the scores on each communication satisfaction dimension regarding type of school although there were no significant differences among the scores on each communication satisfaction dimension, except personal feedback, regarding gender.

Keywords

-

İlköğretim Okulu Öğretmenlerinin Okullarındaki İletişimden Sağladıkları Doyumunun İncelenmesi

Abstract

Bu araştırmada, ilköğretim okullarında görevli öğretmenlerin okullarındaki iletişimden sağladıkları doyumun belirlenmesidir. Çalışmada ayrıca öğretmenlerin kamu ya da özel okulda görev yapmaları ve cinsiyetlerine göre iletişim doyumunun boyutlarına ilişkin puanlarının anlamlı bir farklılık gösterip göstermediği incelenmiştir. Araştırmanın örneklemi, Mersin ili merkez ilçelerindeki 33 ilköğretim okulunda görevli 741 öğretmenden oluşmaktadır. Örneklemi oluşturan öğretmenlerin 173’ü özel, 568’i devlet okulunda görev yapmaktadır. İletişim Doyumu Anketi’nin, araştırmacılar tarafından Türkçeye uyarlanmasından sonra veriler toplanmış, betimleyici istatistikler ve t-testi ile analiz edilmiştir. Analiz sonuçları, öğretmenlerin iletişim doyumunun boyutlarından çeşitli düzeylerde doyum sağladıklarını göstermektedir. Bunun yanı sıra, öğretmenlerin kamu ya da özel ilköğretim okulunda görev yapmalarına göre iletişim doyumunun bütün boyutlarından elde edilen puanlar arasında özel okullar lehine anlamlı farklılıklar gözlemlenirken, cinsiyet değişkenine göre, kişisel geribildirim boyutu hariç, diğer iletişim doyumu boyutlarından elde edilen puanlar arasında anlamlı bir farklılık gözlenmemiştir.

Keywords

Örgütsel iletişim, iletişim doyumu, ilköğretim okulu öğretmenleri

References

• KAYNAKÇA
• Akkirman, A. D. & Harris, D. L (2005). Organizational communication satisfaction in the virtual workplace. The Journal of Management Development, 24, 397-409.
• Aydın, M. (2007). Eğitim yönetimi (8. Baskı). Ankara: Hatipoğlu Yayınları.
• Biggs, B. L. (1981). Bueraucratic variables and teacher communication satisfaction. Unpublished Master Thesis. Oklahoma: Faculty of the Graduate College of the Oklahoma State University.
• Book, C. L., Albrecht, T. L., Atkin, C., Bettinghaus, E. P., & Donohue, W.A. (1980). Human communication: Principles, contexts, and skills. NewYork: St. Martin's Press.
• Bolat, S. (1996). Eğitim örgütlerinde iletişim: H. Ü. Eğitim Fakültesi uygulaması. Hacettepe Üniversitesi Eğitim Fakültesi Dergisi, 12, 75-80.
• Bursalıoğlu, Z. (1999). Okul yönetiminde yeni yapı ve davranış (11. Baskı). Ankara: Pegem Yayınları.
• Buchholz, W. (2001). Open communication climate. 20.06.2012 tarihinde http://atc.bentley.edu/faculty/wb/printables/opencomm.pdf adresinden alınmıştır.
• Carriére, J. & Bourque, C. (2009). The effects of organizational communication on job satisfaction and organizational commitment in a land ambulance service and the mediating role of cominication satisfaction. Career Development International, 14, 29-49.
• Clampitt, P. G. (1983). Communication and productivity. Unpublished Doctoral Dissertation. Kansas: The Faculty of the Graduate School of the University of Kansas.
• -
• Clampitt, P. G. ve Downs, C. W. (1993). Employee perceptions of the relationship between communication and productivity. The Journal of Business Communication, 30, 5-28.
• Çulha, S. (2008). Genel orta eğitim kurumlarında görev yapan yöneticilerin bakış açısından örgüt içi iletişim sürecinde yaşadıkları sorunların ve bu sorunlarla başa çıkma yollarının değerlendirilmesi. Yayınlanmamış yüksek lisans tezi, Mersin Üniversitesi Sosyal Bilimler Enstitüsü.
• De Lange, J. (1995). Gender and communication in social work education: A cross-cultural perspective. Journal of Social Work Education, 31, 75- 81.
• Downs, C. W. & Hazen, M, D. (1977). A factor analytic study of communication satisfaction.
• The Journal of Business Communication, 14, 63-74.
• Ehlers, N. L. (2003). The reletionship of communication satisfaction job satisfaction and self reported absenteeism. Unpublished Master Thesis. Miami: Faculty of Miami University.
• Eren, E. (2007). Örgütsel davranış ve yönetim psikolojisi (10. Baskı). İstanbul: Beta Yayınları.
• Eroğlu, E. & Özkan, G. (2009). Örgüt kültürü ve iletişim doyumu ile bireysel özellikler arasındaki ilişkinin değerlendirilmesi: Bir uygulama örneği. Selçuk İletişim, 5, 50-61.
• Fournier, W. H. (2008). Communication satisfaction interractional justice and organizational citizenship behaviors: Staff perception in a university environment. Unpublished Doctoral Dissertation. Ohio: The faculty of the Scripps College of Communication of Ohio University.
• Goldhaber, G. M., Yates, M. P., Porter, D. T. & Lesniak, R. (1978). Organizational communication. Human Communications Research, 5, 76-96.
• Goris, J. R. (2007). Effects of satisfaction with communication on the relationship between individual-job congruence and job performance/satisfaction. Journal of Management Devolopment, 26, 737-752.
• Gray, J. & Laidlaw, H. (2004). Improving the measurement of communication satisfaction. Management Communication Quarterly, 17, 425-448.
• Gregson, T. (1990). Communication satisfaction: A path analytic study of accountants affiliated with CPA firms. Behavioral Research in Accounting, 2, 32-49.
• Gregson, T. (1991). The separate constructs of communication satisfaction and job satisfaction. Educational and Psychological Measurement, 51, 39-48.
• Greenbaum, H. H., Clampitt, P. & Willihnganz, S. (1988). Organizational communication: An examination of four instrument. Management Communication, Quarterly, 2, 245-282.
• Gülnar, B. (2007). Araştırma görevlilerinin iş tatmini sağlama aracı olarak örgütsel iletişim ve iş doyumu: Kamu ve özel sektör üniversite karşılaştırması. Konya: Yayınlanmamış Doktora Tezi, Selçuk Üniversitesi.
• Gülnar, B. (2009). İletişim doyumu boyutları ile örgütlenme yapısı ilişkisi: Selçuk Üniversitesi akademisyenleri örneği. Selçuk İletişim, 5, 62-82.
• Hecht, M. L. (1978). Measures of communication satisfaction. Human Communication Research, 4, 350-368.
• Helweg-Larsen, M., Cunnigham, S. J., Carrico, A. & Pergram, A. M. (2004). The communication experiences of education managers: Identifying strengths, weaknesses and critical incidents. The Internetional Journal of Educational Management, 14, 120-129.
• Hopper, M. (2009). Communication satisfaction, job satisfaction, organizational commitment and intent to leave. Unpublished Master Thesis. New Zealand: The University of Waikato.
• Jöreskog, K. & Sörbom, D. (1999). LISREL 8. 30. Chicago: Scientific Software International Inc.
• Keyton, J. (2005). Communication and organizational culture. United States of America: Sage Publications.
• Kline, R. B. (1998). Principles and practices of structural equation modelling. New York: The Guilford Press.
• Kongchan, A. (1985). Communication satisfaction, job satisfaction, and organizational commitment of business college faculty. Unpublished Doctoral Dissertation. Arizona: Arizona State University.
• Lee, K. B. (1983). Communication satisfaction in private, church-related schools. Unpublished Doctoral Dissertation. Oklahoma: The University of Tulsa.
• Meintjes, C & Steyn, B. (2006). A critical evaluation of the Downs-Hazen instrument by measuring employee communication satisfaction at a private higher education institution in South Africa. Communication, 32, 1, 152-188.
• Mount, D. J. & Back, K. J. (1999). A factor-analytic study of communication satisfaction in the lodging industry. Journal of Hospitality and Tourism Research, 23, 401-418.
• Mueller, H. B. & Lee, J. (2002). Leader-member exchange and organizational communication satisfaction in multiple contexts. The Journal of Business Communication, 39, 220-224.
• Nakra, R. (2006). Relationship between communication satisfaction and organizational identification: An empiricial study. The Journal of Business Perspective, 10, 41-51.
• Polansky, J. B. (1994). An examination of cominication satisfaction and communication competence in three professional technical organizations. Unpublished Doctoral Dissertation. Kansas: The Faculty of the Graduate School of the University of Kansas.
• Pincus. J. D. (1986). Communication satisfaction, job satisfaction and job performance. Human Communication Research, 4, 395-419.
• Pişiren, L. (2010). Uluslararası bir grup tarafından satın alınan bir üretim şirketinde yaşanan kültür değişimi sürecinde yöneticilerin iletişimci biçimlerindeki değişmenin çalışanların iletişim doyumuna olan etkisinin değerlendirilmesi.
• Yayınlanmamış doktora tezi. Eskişehir: Anadolu Üniversitesi.
• Raile, A.N. W. (2005). An initial exploration of the effects of expectations about work values and work value attaintment on organizational communication satisfaction. Michigan State University.
• Ramos, D. (2003). Relationship amongs leader-member exchance quality, satisfaction with organizational communication, and creativity in entertaintment organizations. Unpublished Doctoral Dissertation. Los Angeles: Alliant International University.
• Ritchie, L. E. (1999). Supporting organizational learning through communication behaivors: The effects of superior/subordinate communication satisfaction and organizational defensive routines on perceived support for double loop learning. Unpublished Doctoral Dissertation. Maryland: The University of Maryland.
• Robertson, E. (2003). How to use a communication climate model. Stratejic Communication Management, 7, 24-27.
• Schumacker, R. E. ve Lomax, R. G. (1996). A beginner’s guide to structural equation modelling. New Jersey: Lawrence Erlbaum Publishers.
• Simpson, E. M. (1988). Communication satisfaction and job satisfaction among retail specialty store sales people. Unpublished Doctoral Dissertation. Oklahoma: The University of Oklahoma Graduate College.
• Steiger, J. H. (1990). Structural model evaluation and modification: An interval estimation approach. Multivariate Behavioral Research, 25, 173-180.
• Sypher, B. D. (1981). A multimethod investigation of employee communication abilities, communication satisfaction and job satisfaction. Unpublished Doctoral Dissertation: Michigan: The University of Michigan.
• Thayer, L. (1968). Communication and communications systems. Kansas: Homewood Illinois.
• Thompson, T. D. (1998). The impact of participation in emergent communication Networks on communication satisfaction and perceptions of organizational climate. Unpublished Doctoral Dissertation. Pennsylvania: Faculty of the Graduate School of Arts and Science of Harvard University.
• Tsai, M. T. ve Chuang, S. S. (2009). An integrated process model of communication satisfaction and organizational outcomes. Social Behaviour and Personality, 36, 825-834.
• Varona, F. (1996). Relationship between communication satisfaction and organizational commitment in three Guatemalan organizations. The Journal of Business Communication, 33, 111-140.