Volume: 3 Issue: 2, 6/1/13

Year: 2013

Research Article

 

1. Emotional Labor: The Role of Employee Acting Strategies on Customer Emotional Experience and Subsequent Buying Decisions

 

2. A Research on Relationship of Institutionalization and Institutional Entrepreneurship

 

3. Effective Diversity Management Initiatives

 

4. National Advertising and Cooperation in a Manufacturer-Two-Retailers Channel