Factors Influencing E-district Adoption: An Empirical Assessment in Indian Context

Year 2017, Volume: 7 Issue: 1, 514 - 520, 01.03.2017

Kuldeep Baishya Harsh Vardhan Samalia Rohit Joshi

Abstract

The purpose of this confirmatory study is to explore the factors influencing the acceptance of e-district services by the citizens inAssam, a North-East
state of India. Taking unified theory of acceptance and use of technology (UTAUT), technology acceptance model (TAM) and TAM 3 as the basis, a
conceptual framework is developed. The study uses semi-structured interviews, focus groups, and a questionnaire based survey through 166 valid data
points to validate the conceptual framework. Moreover, the internal consistency of the scale items is checked with Cronbach’s alpha coefficient while
the convergent and discriminant validities are checked with multitrait-multimethod matrix. This study confirms the positive relationship of “Perceived
Usefulness” and “Facilitating Conditions” with “Behavioral Intention (BI)” while the expected positive relationship of “Effort Expectancy” and “Social
Influence” with “BI” are found to be insignificant. Also, the study cannot find a significant negative relationship between “ComputerAnxiety” and “BI.”

Keywords

E-governance, Adoption, Technology Acceptance Model, Unified Theory of Acceptance and Use of Technology, E-District