THE MEDIATING ROLE OF JOB PERFORMANCE AND THE REGULATORY ROLE OF LEADER-MEMBER EXCHANGE ON THE RELATIONSHIP BETWEEN PERFORMANCE MANAGEMENT SYSTEM ACCURACY AND INDIVIDUAL REPUTATION

Year 2021, , 44 - 69, 25.06.2021

Meltem Küçük , Orkun Demirbağ

https://doi.org/10.46928/iticusbe.745960

Cited By: 1

Abstract

Purpose: Employees demand an accurate and fair measurement of their performance and appropriate performance management systems to be developed in business life. Thanks to the accuracy of the performance management system, employees can receive positive or negative feedback and their job performance is affected by this. . The purpose of this study is to determine the regulatory and mediating effect of leader-member exchange and job performance on the relationship between performance management system accuracy dimension and individual reputation. Method: In order to test relevant research hypotheses data collected from employees of banks whose performance management system is considered to be applied the most and most effectively in Turkey were used. Research workers in the context of banks operating in the banking sector in Turkey's 32 provinces have been the subject of research and the questionnaire was distributed to the employees using the convenience sampling method. Findings: As a result of the data obtained, it has been observed that the job performance has increased with the correct perception of the performance management system by the employee. In addition, the increase in job performance has led to an increase in individual reputation. Originality: There is a common consensus in the literature that job performance is affected by leader-member interaction in various ways. In addition, there are studies found that the accuracy of the performance management system positively affects the job performance. Increasing job performance of the employee with all these will affect the reputation of the individual within the organization positively. The relationship between performance management system accuracy and individual reputation examined in this study constitutes the original side of the research.

Keywords

Performance Management System, Leader-Member Exchange, Job Performance, Individual Reputation.

PERFORMANS YÖNETİM SİSTEMİNİN DOĞRULUĞUNUN İTİBAR İLE İLİŞKİSİNDE İŞ PERFORMANSININ ARACI, LİDER-ÜYE ETKİLEŞİMİN DÜZENLEYİCİ ROLÜ

Abstract

Amaç: Çalışanlar iş yaşamında, performanslarının doğru ve adaletli ölçülmesini ve buna uygun performans yönetim sistemleri geliştirilmesini istemektedirler. Performans yönetim sisteminin doğruluğu sayesinde, çalışanlar olumlu ya da olumsuz geri bildirim alabilmekte ve iş performansları bundan etkilenmektedir. Bu çalışmanın amacı, performans yönetim sistemi doğruluk boyutu ve bireysel itibar arasındaki ilişkide, lider-üye etkileşiminin düzenleyici ve iş performansının aracı etkisini belirlemektir. Yöntem: İlgili araştırma hipotezlerini test etmek amacıyla Türkiye’de bulunan ve performans yönetim sisteminin en fazla ve en etkin uygulandığı düşünülen banka çalışanlarından toplanan veriler kullanılmıştır. Araştırma kapsamında Türkiye’nin 32 ilindeki bankacılık sektöründe faaliyet gösteren bankalardaki çalışanlar araştırmaya konu edilmiş ve anket formu çalışanlara kolayda örnekleme yöntemiyle dağıtılmıştır. Bulgular: Ulaşılan veriler neticesinde performans yönetim sisteminin çalışan tarafından doğru algılanmasıyla iş performansının arttığı görülmüştür. Ayrıca iş performansı artışı bireysel itibarın yükselmesine neden olmuştur. Özgünlük: Literatürde iş performansının lider-üye etkileşiminden çeşitli şekillerde etkilendiği konusunda yaygın bir fikir birliği mevcuttur. Ayrıca performans yönetim sisteminin doğruluğunun iş performansını olumlu etkilediği bulunan çalışmalar mevcuttur. Çalışanın tüm bunlarla beraber artan iş performansı bireyin kurum içindeki itibarını da olumlu yönde etkileyecektir. Bu çalışmada incelenen performans yönetim sistemi doğruluğu ile bireysel itibar arasındaki ilişki araştırmanın özgün tarafını oluşturmaktadır.

Keywords

Performans Yönetim Sistemi, Lider-Üye Etkileşimi, İş Performansı, Bireysel İtibar

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