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İŞLETMELERDE GELECEĞİN VİZYONU OLARAK DİJİTAL DÖNÜŞÜMÜN GERÇEKLEŞTİRİLMESİ VE DİJİTAL DÖNÜŞÜM ÖLÇEĞİNİN TÜRKÇE UYARLAMASI

Year 2021, , 395 - 420, 25.06.2021
https://doi.org/10.46928/iticusbe.764373

Abstract

Dijital çağın gelişimiyle birlikte işletmelerde dönüşüm faaliyetlerinin hızla gerçekleştirilmesi gerekmektedir. Yöneticiler için dijital dönüşümün nasıl gerçekleştirileceği ve iyi tanımlanmış bir dijital dönüşüm stratejisinin nasıl uygulanacağı merak konusudur.
Amaç: Bu çalışmada geleceğin vizyonu olarak görülen dijital dönüşümün nasıl gerçekleştirileceği konusunda işletmelere yol haritası sunulmaya çalışılmaktadır. Ayrıca akademisyen ve araştırmacılar için sonraki çalışmalarda kullanılması amacıyla dijital dönüşüm ölçeğinin Türkçe uyarlamasının geçerliliği ve güvenilirliği araştırılmıştır.
Yöntem: Bu kapsamda dijital dönüşümün gerçekleştirilme nedenlerine, sürecine, karşılaşılan zorluklar ve çözüm önerilerine, dijital dönüşüm stratejisine, dijital olgunluk düzeyleri, dönüşümün sürdürülebilirliği ve uygulama örneklerine yer verilmiştir. Veri toplama aracı olarak anket kullanılmış ve veri analizinde SPSS 24 ve AMOS 24 programları kullanılmıştır. Araştırma ihracat firma yöneticileri üzerinde gerçekleştirilmiştir. Örnekleme yöntemi olarak yargısal ve kartopu örnekleme tercih edilmiştir.
Bulgular: Açıklayıcı ve doğrulayıcı faktör analizi sonucunda ölçeğin orijinal formu doğrulanmıştır. Güvenilirlik testi Cronbach alfa değeri, yapı geçerliliği, birleşim ve ayrışım geçerlilik değerleri uygun bulunmuştur.
Özgünlük: Çalışmanın, işletmelerin dijital dönüşümü gerçekleştirme çabalarında yol gösterici olması açısından ve ölçeğin Türkçe olarak akademik literatürde ilk uyarlama çalışması olması nedeniyle özgün olduğu ifade edilebilir.

References

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  • IHK, (2014). “Wirtschaft 4.0: Große Chancen, viel zu tun,” Deutscher Industrie- und Handelskammertag, Berlin.
  • Ismail, M. H., Khater, M., and Zaki, A. (2017), “Digital Business Transformation and Strategy:What Do We Know So Far?”, The Working Paper, Cambridge Service Alliance, University of Cambridge.
  • Jafarzadeh, H., Aurum, H., D’Ambra, J., Abedin, B., and Assemi, B. (2015). “Search engine advertising adoption and utilization: An empirical investigation of inflectional factors”, Organizational Computing and Electronic Commerce, 25(4),402-427.
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  • Lan, H., Ding, Y., Hong, J., Huang, H., and Lu, B. (2004). “A web-based manufacturing service system for rapid product development”, Computers in Industry, 54(1), 51-67.
  • Lansiti, M., and Lakhani, K. (2014). “Digital Ubiquity-How connections, sensors and data are revolutionizing business”, Harvard Business Review.
  • Leipzig, Von, T., Gamp, M., Manz, D., Schöttle, K., Ohlhausen, P., Oosthuizen, G., Palm, D., Leipzig, K. (2017). “Initialising customer-orientated digital transformation in enterprises”, Procedia Manufacturing, 8, 517 – 524.
  • Li, L., Su, F., Zhang, W., and Ye Mao, J.(2017). “Digital transformation by SME entrepreneurs:A capability perspective”, Information System Journal.1-29.
  • Malecki, E., (2010). “Everywhere? The geography of knowledge”. Journal of Regional Science. 50 (1), 493–513.
  • Matich, I. (2019). “6 Reasons Digital Transformation is Essential for Your Business”, https://www.dynamo6.com/6-reasons-digital-transformation-essential-business/ Erişim Tarihi: 17.04. 2020.
  • Matt, C., Hess, T. and Benlian, A. (2015). “Digital Transformation Strategies,” Business and Information Systems Engineering, 57(5),339-343.
  • McAffee, A., Ferraris, P., Bonnet, D., Calméjane, C., and Westerman, G. (2011). “Digital transformation: A roadmap for billion-Dollar organizations,” MIT Sloan Management Review.
  • Merisavo, M. (2008). “The Interaction between digital marketing comunication and customer loyalty: an integrative model and research proposition”, Helsinki School of Economics Workings Papers W-452.
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  • Nadeem, A., Abedin, B., Cerpa, N. and Chew, E. (2018). “Editorial: Digital Transformation & Digital Business Strategy in Electronic Commerce-The Role of Organizational Capabilities”, Journal of Theoretical and Applied Electronic Commerce Research, 13(2), 1-8.
  • Rose, J., Lukic, V., Milon, T., ve Cappuzzo, A. (2016), “Sprinting to Value in Industry 4.0”, Boston Consulting Company Report.
  • Sağlam, M. (2019). “Uluslararası Pazarlama Karması Stratejilerinin ve Porter’ın Elmas Modeli Boyutlarının İhracatçı Firmaların Performanslarıyla İlişkisinin Belirlenmesine Yönelik Bir Araştırma”, Marmara Üniversitesi Sosyal Bilimler Enstitüsü, Doktora Tezi.
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ACHIEVING DIGITAL TRANSFORMATION AS THE VISION OF THE FUTURE IN BUSINESSES AND TURKISH ADAPTATION OF DIGITAL TRANSFORMATION SCALE

Year 2021, , 395 - 420, 25.06.2021
https://doi.org/10.46928/iticusbe.764373

Abstract

With the development of the digital age, transformation activities in businesses need to be carried out quickly. It is a matter of curiosity for managers how to perform digital transformation and implement a well-defined digital transformation strategy.
Purpose: In this study, it is tried to present a road map to the enterprises on how to achieve digital transformation, which is seen as the vision of the future. In addition, the validity and reliability of the Turkish version of the digital transformation scale were investigated for use with academicians and researchers in future studies.
Method: In this context, digital transformation reasons, process, difficulties and solution suggestions, digital transformation strategy, digital maturity levels, sustainability and application examples are included. Questionnaire was used as data collection tool and SPSS 24 and AMOS 24 programs were used in data analysis. The research was carried out on export company managers. Judgemental and snowball sampling was preferred as sampling method.
Findings: As a result of the explanatory and confirmatory factor analysis, the original form of the scale was confirmed. Reliability test Cronbach alpha value, construct validity, composite and discrimination validity values were found appropriate.
Originality: It can be stated that the study is unique in that it guides to enterprises in their efforts to realize digital transformation and the scale is the first adaptation study in Turkish in academic literature.

References

  • Abedin, B., and Babar, A. (2017). “Institutional vs. non-institutional use of social media during emergency response: A case of twitter in 2014 Australian bush fire”. Information Systems Frontiers. 20(4), 729-740.
  • Alam, K., Imran, S., (2015). “The digital divide and social inclusion among refugee migrants:a case in regional Australia”. Information Technology People, 28(2), 344–365.
  • Alam, K., Kwaise, M.O.E., Shahiduzzaman, M., Ryan, B. (2018), “Assessing regional digital competence: Digital futures and strategic planning implications”, Journal of Rural Studies 60, 60–69.
  • Albrecht, J. (2015). “Digitale Transformation: Herausforderungen fϋr Unternehmen im B2C Bereich”, Hamburg: disserta Verlag press.
  • Altunışık, R., Coşkun, R., Bayraktaroğlu, S., ve Yıldırım, E. (2012). “Sosyal Bilimlerde Araştırma Yöntemleri”. (7.Bs). Sakarya Yayıncılık. Adapazarı.
  • Azhari, P., Faraby, N., Rossmann, A., Steimel, B. and Wichmann, K. S. (2014).“Digital transformation report,” Neuland GmbH & Co. KG., Köln.
  • Brinker, S. (2015). “Marketing and the Internet of Things, closer than you think.” https://chiefmartec.com/2015/06/marketing-internet-things-closer-think/ Erişim Tarihi: 14.10.2018.
  • Brynjolfsson, E., and McAffee A., (2014), “The Second Machine Age”, New York, ABD,W.W. Norton & Company Ltd., 1-12.
  • CapGemini and MIT, (2011). “Digital Transformation:A Roadmap For Billion-Dollar Organizations”, Research Report. https://www.capgemini.com/resources/digital-transformation-a-roadmap-for-billiondollar-organizations/# MIT Sloan Management Review. Erişim Tarihi: 24.02.2020.
  • CapGemini, (2014). “Digital Transformation Review, Gearing Up for Digital Operations”, 5, https://www.capgemini.com/de-de/wp-content/uploads/sites/5/2017/08/nummer-5-digital-transformation-review.pdf Erişim Tarihi: 02. 01.2020.
  • CGI, (2016). “Industry 4.0. Making your business more competitive” Research Report. https://www.cgi.com/en/media/white-paper/Industry-4-making-your-business-more-competitive Erişim Tarihi: 21.11.2019.
  • Chopra, A.,(2015).“5 Reasons Why Digital Transformation is the Only Way to Go”, LeadingAge, PcQuest. March
  • Cianni, M., and Steckler, S. (2017), “Transforming Organizations to a Digital World”, People+Strategy, 40(2), 14-19.
  • Davutoğlu, N. A., Akgül B. ve Yıldız, E. (2017). “İşletme Yönetiminde Sanayi 4.0 Kavramı İle Farkındalık Oluşturarak Etkin Bir Şekilde Değişimi Sağlamak”, Akademik Sosyal Araştırmalar Dergisi, 52(5), 544-567.
  • Durmuş, B., Yurtkoru, E. S. ve Çinko, M. (2013). “Sosyal Bilimlerde SPSS’le Veri Analizi”, Beta Yayıncılık, 5. Baskı. İstanbul.
  • Ekonomik Forum, (2016). “Akıllı Fabrikalar Geliyor”, “Türkiye’nin de Rehberi Olmaya Hazırlanıyoruz”, Ersoy, E. A., Siemens Dijital Fabrikalar Divizyon Direktörlüğü. http://haber.tobb.org.tr/ekonomikforum/2016/259/016_027.pdf Erişim Tarihi: 17.12.2018.
  • Fornell, C., Larcker F. D., (1981). “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error”, Journal of Marketing Research, 18, 39-50.
  • Gudergan, G., and Mugge, P. (2017).“The gap between practice and theory of digital transformation”, Proceeding Hawaii International Conference of System Science,1-15. Gündüz, Y., Coşkun, Z. S., (2012). “Öğrenci Algısına Göre Öğretmen Etik Değerler Ölçeğinin Geliştirilmesi: Geçerlik ve Güvenirlik Çalışması”, Ahi Evran Üniversitesi Kırşehir Eğitim Fakültesi Dergisi, 13(1), 111-131.
  • Helfat, C. E. and Peteraf, M. A. (2009). “Understanding dynamic capabilities: Progress along a developmental path”. Strategic Organization, 7(1), 91–102.
  • Hellinger, A., and Seeger, H. (2011). “Cyber-Physical Systems. Driving force for innovation in mobility, health, energy and production”. National Academy of Science and Engineering, Acatech Position Paper, (0), 2.
  • Henseler, J., Ringle, C.M., & Sarstedt, M., (2014). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science 43 (1), 115–135.
  • Hess, T., Matt, C., Wiesbock, F., and Benlian, A. (2016). “Options for formulating a digital transformation strategy”, MIS Quarterly Executive, 15(2), 103-119.
  • IHK, (2014). “Wirtschaft 4.0: Große Chancen, viel zu tun,” Deutscher Industrie- und Handelskammertag, Berlin.
  • Ismail, M. H., Khater, M., and Zaki, A. (2017), “Digital Business Transformation and Strategy:What Do We Know So Far?”, The Working Paper, Cambridge Service Alliance, University of Cambridge.
  • Jafarzadeh, H., Aurum, H., D’Ambra, J., Abedin, B., and Assemi, B. (2015). “Search engine advertising adoption and utilization: An empirical investigation of inflectional factors”, Organizational Computing and Electronic Commerce, 25(4),402-427.
  • Johnson, R A., and Wichern, D. W., (2002), “Applied Multivariate Statistical Analysis”, Prentice- HallInc., New Jersey.
  • Jöreskog, K. G., Sörbom, D., (1984). Lisrel VI. “Analysis of Linear Structural Relationships by Maximum Likelihood, Instrumental Variables, and Least Squares Methods”, Mooresville, Indiana: Scientific Software.
  • Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., and Buckley, N.(2015). “Strategy, Not Technology, Drives Digital Transformation” MIT Sloan Management Review and Deloitte University Press.
  • Kane, G.C., Palmer, D., Phillips, A. N., Kiron, D., and Buckley, N. (2016). “Aligning the organization for its digital future”, MIT Sloan Management Review, 57(4).
  • Kaufman, I., and Horton, C., (2015). “Digital Transformation: Leveraging Digital Technology with Core Values to Achieve Sustainable Business Goals”. The European Financial Review (December–January), 63–67.
  • Kelley, B. (2017). “Digital Strategy Or Digital Transformation: What's The Difference?”, https://www.digitalistmag.com/digital-economy/2017/05/03/digital-strategy-vs-digital-transformation-whats-the-difference-05048352 Erişim Tarihi: 15.03.2020.
  • Lan, H., Ding, Y., Hong, J., Huang, H., and Lu, B. (2004). “A web-based manufacturing service system for rapid product development”, Computers in Industry, 54(1), 51-67.
  • Lansiti, M., and Lakhani, K. (2014). “Digital Ubiquity-How connections, sensors and data are revolutionizing business”, Harvard Business Review.
  • Leipzig, Von, T., Gamp, M., Manz, D., Schöttle, K., Ohlhausen, P., Oosthuizen, G., Palm, D., Leipzig, K. (2017). “Initialising customer-orientated digital transformation in enterprises”, Procedia Manufacturing, 8, 517 – 524.
  • Li, L., Su, F., Zhang, W., and Ye Mao, J.(2017). “Digital transformation by SME entrepreneurs:A capability perspective”, Information System Journal.1-29.
  • Malecki, E., (2010). “Everywhere? The geography of knowledge”. Journal of Regional Science. 50 (1), 493–513.
  • Matich, I. (2019). “6 Reasons Digital Transformation is Essential for Your Business”, https://www.dynamo6.com/6-reasons-digital-transformation-essential-business/ Erişim Tarihi: 17.04. 2020.
  • Matt, C., Hess, T. and Benlian, A. (2015). “Digital Transformation Strategies,” Business and Information Systems Engineering, 57(5),339-343.
  • McAffee, A., Ferraris, P., Bonnet, D., Calméjane, C., and Westerman, G. (2011). “Digital transformation: A roadmap for billion-Dollar organizations,” MIT Sloan Management Review.
  • Merisavo, M. (2008). “The Interaction between digital marketing comunication and customer loyalty: an integrative model and research proposition”, Helsinki School of Economics Workings Papers W-452.
  • Müller, E., Hopf, H., Clauß, M., and Börner, F. (2016). “Cyber-Physische Systeme in der Instandhaltung - Herausforderungen und Chancen”, in: G. Horn” (Eds.), Der Instandhaltungs Berater. TÜV Media GmbH, Köln, 1–30.
  • Nadeem, A., Abedin, B., Cerpa, N. and Chew, E. (2018). “Editorial: Digital Transformation & Digital Business Strategy in Electronic Commerce-The Role of Organizational Capabilities”, Journal of Theoretical and Applied Electronic Commerce Research, 13(2), 1-8.
  • Rose, J., Lukic, V., Milon, T., ve Cappuzzo, A. (2016), “Sprinting to Value in Industry 4.0”, Boston Consulting Company Report.
  • Sağlam, M. (2019). “Uluslararası Pazarlama Karması Stratejilerinin ve Porter’ın Elmas Modeli Boyutlarının İhracatçı Firmaların Performanslarıyla İlişkisinin Belirlenmesine Yönelik Bir Araştırma”, Marmara Üniversitesi Sosyal Bilimler Enstitüsü, Doktora Tezi.
  • Sağlam, M. (2020). “Avm Atmosferi Unsurlarının Alışveriş Değeri Ve Tüketicilerin Alışveriş Davranış Biçimleri Üzerindeki Etkisi: Alışveriş Değerinin Aracı Rolünün İncelenmesi”, Akademik Araştırmalar ve Çalışmalar Dergisi, 12(22), 298-321.
  • Sawy El, O. A., Kraemmergaard, P., Amsinck, H., and Vinther, A. L. (2016). “How LEGO built the foundations and enterprise capabilities for digital leadership”, MIS Quarterly Executive, 15(2), 141-166.
  • Sebastian, I.M., Ross, J. W., Beath, C., Mocker, M., Moloney, K. G., and Fonstad, N.O. (2017). How Big Old Companies Navigate Digital Transformation. MIS Quarterly Executive, 16(3), 197–213.
  • Schallmo, D., Joachim, R., and Kuntz, E. (2016). “Jetzt digital transformieren. So gelingt die erfolgreiche Digitale Transformation Ihres Geschäftsmodells” (essentials) (Deutsch) Paperback, Wiesbaden: Springer.
  • Schuchmann, D. D., and Seufert, S. (2015). “Corporate Learning in Times of Digital Transformation: A Conceptual Framework and Service Portfolio for the Learning Function in Banking Organisations.”, International Journal of Advanced Corporate Learning (IJAC), 8, 31–39.
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Details

Primary Language Turkish
Journal Section Research Articles
Authors

Mehmet Sağlam 0000-0002-1909-4284

Publication Date June 25, 2021
Submission Date August 20, 2020
Acceptance Date March 31, 2021
Published in Issue Year 2021

Cite

APA Sağlam, M. (2021). İŞLETMELERDE GELECEĞİN VİZYONU OLARAK DİJİTAL DÖNÜŞÜMÜN GERÇEKLEŞTİRİLMESİ VE DİJİTAL DÖNÜŞÜM ÖLÇEĞİNİN TÜRKÇE UYARLAMASI. İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi, 20(40), 395-420. https://doi.org/10.46928/iticusbe.764373

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