Research Article
BibTex RIS Cite

Parasosyal İlişkinin Satın Alma Niyetine Etkisinde Art Arda İzleme Alışkanlığının Rolü

Year 2025, Volume: 24 Issue: 53, 477 - 499, 29.09.2025
https://doi.org/10.46928/iticusbe.1620563

Abstract

Tüketiciler ile medya kişilikleri arasındaki tek taraflı bilişsel ve duygusal bağlantı olan parasosyal ilişkiler, tüketici davranışını etkileme potansiyeli nedeniyle pazarlama araştırmalarında ilgi görmüştür. Özellikle dijital platformların ve art arda izleme alışkanlığının tüketicilerin medya içerikleri ile etkileşim kurma biçimini şekillendirmeye devam ettiği artan medya tüketimi çağında, parasosyal ilişkiler tüketicilerin karar verme süreçlerini anlamak için değerli içgörüler sunmaktadır. Bu çalışma parasosyal ilişkilerin tüketicilerin satın alma niyetlerini etkilemedeki rolüne odaklanmakta ve art arda izleme alışkanlığının düzenleyici etkisini incelemektedir. Rassal olmayan örnekleme yöntemleriyle tasarlanan nicel araştırmada veriler çevrimiçi anket aracı kullanılarak elde edilmiştir. Toplam 267 geçerli anket toplanmıştır. Araştırma sonuçları parasosyal ilişkilerin satın alma niyetini önemli ölçüde etkilediğini ve art arda izleme alışkanlığının bu etki üzerinde düzenleyici rolü olduğunu göstermektedir. Bu sonuçlar, medya tüketim modellerinin, özellikle art arda izleme alışkanlığının pazarlama açısından tüketici davranışını nasıl etkileyebileceğinin anlaşılmasına katkıda bulunmaktadır. Çalışmanın bulguları, tüketicilerin medya kişilikleriyle kurduğu bilişsel ve duygusal bağlardan yararlanmak isteyen pazarlamacılar için önemli bilgiler sunmaktadır. Pazarlamacılar, medya tüketim davranışlarının artan etkisine odaklanan daha etkili kampanyalar tasarlayabilirler. Genel olarak, bu çalışma tüketici davranışı literatürüne katkıda bulunarak, parasosyal ilişkilerin satın alma niyetlerini yönlendirmedeki etkisini düzenlemede önemli bir faktör olarak art arda izleme alışkanlığının önemini ön plana çıkarmaktadır.

References

  • Akram, H., Qamar, A., & Adnan, M. (2024). The motivation behind binge-watching practices: impact on health in Pakistan. Journal of Development and Social Sciences, 5(2), 1–10. https://doi.org/10.47205/jdss.2024(5-II)01
  • Almaida, A., Wahda, & Osman, I. (2021). Parasocial relationship, customer equity, and purchase intention. Journal of Management Information and Decision Sciences, 24(S6), 1–14.
  • Anghelcev, G., Sar, S., Martin, J., & Moultrie, J. L. (2022). Is heavy binge-watching a socially driven behaviour? Exploring differences between heavy, regular and non-binge-watchers. Journal of Digital Media & Policy, 13(2), 201–221. https://doi.org/10.1386/jdmp_00035_1
  • Aw, E. C. X., & Chuah, S. H. W. (2021). “Stop the unattainable ideal for an ordinary me!” fostering parasocial relationships with social media influencers: The role of self-discrepancy. Journal of Business Research, 132, 146–157. https://doi.org/10.1016/j.jbusres.2021.04.025
  • Balaban, D. C., Szambolics, J., & Chirică, M. (2022). Parasocial relations and social media influencers' persuasive power. exploring the moderating role of product involvement. Acta Psychologica, 230, 1–9. https://doi.org/10.1016/j.actpsy.2022.103731
  • Chung, S., & Cho, H. (2017). Fostering parasocial relationships with celebrities on social media: Implications for celebrity endorsement. Psychology & Marketing, 34(4), 481–495. https://doi.org/10.1002/mar.21001
  • Claudina, A., Haryanto, T. G. A., & Simanjuntak, E. R. (2024). The effects of flow dimensions on tv/web series binge-watching behavior on freemium streaming services. Pakistan Journal of Life and Social Sciences, 22(2), 374–388. https://doi.org/10.57239/PJLSS-2024-22.2.0028
  • Durmuş, B., Yurtkoru, E. S., & Çinko, M. (2013). Sosyal bilimlerde SPSS’le veri analizi. Beta Yayıncılık.
  • Erickson, S. E., Dal Cin, S., & Byl, H. (2019). An experimental examination of binge watching and narrative engagement. Social Sciences, 8(1), 1–9. https://doi.org/10.3390/socsci8010019
  • Field, A. (2013). Discovering statistics using IBM SPSS statistics. Sage.
  • Flayelle, M., Canale, N., Vögele, C., Karila, L., Maurage, P., & Billieux, J. (2019). Assessing binge-watching behaviors: Development and validation of the “Watching TV Series Motives” and “Binge-watching Engagement and Symptoms” questionnaires. Computers in Human Behavior, 90, 26–36. https://doi.org/10.1016/j.chb.2018.08.022
  • Giles, D. C. (2002). Parasocial interaction: A review of the literature and a model for future research. Media Psychology, 4(3), 279–305. https://doi.org/10.1207/S1532785XMEP0403_04
  • Hair Jr., J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th Edition). Pearson Prentice Hall.
  • Hanief, S., Handayani, P. W., Azzahro, F., & Pinem, A. A. (2019). Parasocial relationship analysis on digital celebrities follower’s purchase intention. 2nd International Conference of Computer and Informatics Engineering (IC2IE), (pp. 12–17). IEEE.
  • Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford publications.
  • Hayes, A. F. (2017). Partial, conditional, and moderated moderated mediation: Quantification, inference, and interpretation. Communication Monographs, 85(1), 4–40. https://doi.org/10.1080/03637751.2017.1352100
  • Horton, D., & Richard Wohl, R. (1956). Mass communication and para-social interaction: Observations on intimacy at a distance. Psychiatry, 19(3), 215–229. https://doi.org/10.1080/00332747.1956.11023049.
  • Hwang, K., & Zhang, Q. (2018). Influence of parasocial relationship between digital celebrities and their followers on followers’ purchase and electronic word-of-mouth intentions, and persuasion knowledge. Computers in Human Behavior, 87, 155–173. https://doi.org/10.1016/j.chb.2018.05.029
  • Jarzyna, C. L. (2021). Parasocial interaction, the COVID-19 quarantine, and digital age media. Human Arenas, 4(3), 413–429. https://doi.org/10.1007/s42087-020-00156-0
  • Lacap, J. P. G., Cruz, M. R. M., Bayson, A. J., Molano, R., & Garcia, J. G. (2023). Parasocial relationships and social media interactions: building brand credibility and loyalty. Spanish Journal of Marketing-ESIC, 28(1), 77–97.
  • Lee, J. E., & Watkins, B. (2016). YouTube vloggers' influence on consumer luxury brand perceptions and intentions. Journal of Business Research, 69(12), 5753–5760. https://doi.org/10.1016/j.jbusres.2016.04.171
  • Leite, F. P., & Baptista, P. D. P. (2022). The effects of social media influencers’ self-disclosure on behavioral intentions: The role of source credibility, parasocial relationships, and brand trust. Journal of Marketing Theory and Practice, 30(3), 295–311. https://doi.org/10.1080/10696679.2021.1935275
  • Liu, Z., Li, J., Wang, X., & Guo, Y. (2023). How search and evaluation cues influence consumers’ continuous watching and purchase intentions: An investigation of live-stream shopping from an information foraging perspective. Journal of Business Research, 168, 1–16. https://doi.org/10.1016/j.jbusres.2023.114233
  • Merikivi, J., Salovaara, A., Mäntymäki, M., & Zhang, L. (2018). On the way to understanding binge watching behavior: the over-estimated role of involvement. Electronic Markets, 28, 111–122. https://doi.org/10.1007/s12525-017-0271-4
  • Nanda, A. P., & Banerjee, R. (2020). Binge watching: An exploration of the role of technology. Psychology & Marketing, 37(9), 1212–1230. https://doi.org/10.1002/mar.21353
  • Panda, S., & Pandey, S. C. (2017). Binge watching and college students: motivations and outcomes. Young Consumers, 18(4), 425–438. https://doi.org/10.1108/YC-07-2017-00707
  • Purnamaningsih, P., & Rizkalla, N. (2020). The Role of Parasocial Interaction on Consumers’ Intention to Purchase Beauty Products. Revista CEA, 6(12), 13–27.
  • Song, L., Hu, B., & Mou, J. (2021). Investigating consumer binge-watching behavior: A valence framework perspective. Journal of Retailing and Consumer Services, 62, 1–14. https://doi.org/10.1016/j.jretconser.2021.102604
  • Song, L., Zhang, Q., Hu, B., & Mou, J. (2022). To resist or to purchase: The causal mechanism of binge-watching and program purchase. Journal of Retailing and Consumer Services, 68, 1–16. https://doi.org/10.1016/j.jretconser.2022.103021
  • Starosta, J., Izydorczyk, B., & Dobrowolska, M. (2020). Personality traits and motivation as factors associated with symptoms of problematic binge-watching. Sustainability, 12(14), 1–15. https://doi.org/10.3390/su12145810
  • Su, B. C., Wu, L. W., Chang, Y. Y., & Hong, R. H. (2021). Influencers on social media as references: Understanding the importance of parasocial relationships. Sustainability, 13(19), 1–19. https://doi.org/10.3390/su131910919
  • Tengku Mohd Azzman Shariffadeen, T., A Manaf, A. M., & Chan, T. J. (2023). The Mediating Role of Parasocial Interaction in the Relationship Between Loneliness and Netflix Binge-Watching Tendencies: A Case Study of Malaysian University Students During the COVID-19 Pandemic. Jurnal Komunikasi: Malaysian Journal of Communication, 39(4), 542–560. https://doi.org/10.17576/JKMJC-2023-3904-29
  • Tian, Q., & Hoffner, C. A. (2010). Parasocial interaction with liked, neutral, and disliked characters on a popular TV series. Mass Communication and Society, 13(3), 252–269. https://doi.org/10.1080/15205430903296051
  • Yang, Y., & Ha, L. (2021). Why people use TikTok (Douyin) and how their purchase intentions are affected by social media influencers in China: A uses and gratifications and parasocial relationship perspective. Journal of Interactive Advertising, 21(3), 297–305. https://doi.org/10.1080/15252019.2021.1995544

Role of Binge-Watching in the Effect of Parasocial Relationship on Purchasing Intention

Year 2025, Volume: 24 Issue: 53, 477 - 499, 29.09.2025
https://doi.org/10.46928/iticusbe.1620563

Abstract

Parasocial relationships (PSRs), the one-sided cognitive and emotional connection between consumers and media personalities, have received attention in marketing research due to potential to influence consumer behavior. Particularly in an era of increasing media consumption, where digital platforms and binge-watching (BW) behaviors continue to shape the way consumers engage with content, PSRs offer valuable insight to understand consumers' decision-making processes. This study focuses on the role of PSRs in influencing consumers' purchase intentions and examines the moderating effect of BW behavior on this effect. Quantitative research with non-random sampling methods was designed and data was obtained using an online survey tool. A total of 267 valid responses were collected. Research findings demonstrate that parasocial relationships significantly influence purchase intention and that BW plays a moderating role in this effect. These results contribute to the understanding of how media consumption patterns, specifically BW, can influence consumer behavior in a marketing context. The findings of this study provide important information for marketers who want to leverage on the cognitive and emotional bonds consumers form with media personalities. Marketers can design more effective campaigns that focus on the increasing influence of media consumption behaviors. Overall, this study contributes to literature of consumer behavior, highlighting the importance of BW as a key factor to moderate the effectiveness of PSRs in driving purchase intentions.

References

  • Akram, H., Qamar, A., & Adnan, M. (2024). The motivation behind binge-watching practices: impact on health in Pakistan. Journal of Development and Social Sciences, 5(2), 1–10. https://doi.org/10.47205/jdss.2024(5-II)01
  • Almaida, A., Wahda, & Osman, I. (2021). Parasocial relationship, customer equity, and purchase intention. Journal of Management Information and Decision Sciences, 24(S6), 1–14.
  • Anghelcev, G., Sar, S., Martin, J., & Moultrie, J. L. (2022). Is heavy binge-watching a socially driven behaviour? Exploring differences between heavy, regular and non-binge-watchers. Journal of Digital Media & Policy, 13(2), 201–221. https://doi.org/10.1386/jdmp_00035_1
  • Aw, E. C. X., & Chuah, S. H. W. (2021). “Stop the unattainable ideal for an ordinary me!” fostering parasocial relationships with social media influencers: The role of self-discrepancy. Journal of Business Research, 132, 146–157. https://doi.org/10.1016/j.jbusres.2021.04.025
  • Balaban, D. C., Szambolics, J., & Chirică, M. (2022). Parasocial relations and social media influencers' persuasive power. exploring the moderating role of product involvement. Acta Psychologica, 230, 1–9. https://doi.org/10.1016/j.actpsy.2022.103731
  • Chung, S., & Cho, H. (2017). Fostering parasocial relationships with celebrities on social media: Implications for celebrity endorsement. Psychology & Marketing, 34(4), 481–495. https://doi.org/10.1002/mar.21001
  • Claudina, A., Haryanto, T. G. A., & Simanjuntak, E. R. (2024). The effects of flow dimensions on tv/web series binge-watching behavior on freemium streaming services. Pakistan Journal of Life and Social Sciences, 22(2), 374–388. https://doi.org/10.57239/PJLSS-2024-22.2.0028
  • Durmuş, B., Yurtkoru, E. S., & Çinko, M. (2013). Sosyal bilimlerde SPSS’le veri analizi. Beta Yayıncılık.
  • Erickson, S. E., Dal Cin, S., & Byl, H. (2019). An experimental examination of binge watching and narrative engagement. Social Sciences, 8(1), 1–9. https://doi.org/10.3390/socsci8010019
  • Field, A. (2013). Discovering statistics using IBM SPSS statistics. Sage.
  • Flayelle, M., Canale, N., Vögele, C., Karila, L., Maurage, P., & Billieux, J. (2019). Assessing binge-watching behaviors: Development and validation of the “Watching TV Series Motives” and “Binge-watching Engagement and Symptoms” questionnaires. Computers in Human Behavior, 90, 26–36. https://doi.org/10.1016/j.chb.2018.08.022
  • Giles, D. C. (2002). Parasocial interaction: A review of the literature and a model for future research. Media Psychology, 4(3), 279–305. https://doi.org/10.1207/S1532785XMEP0403_04
  • Hair Jr., J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th Edition). Pearson Prentice Hall.
  • Hanief, S., Handayani, P. W., Azzahro, F., & Pinem, A. A. (2019). Parasocial relationship analysis on digital celebrities follower’s purchase intention. 2nd International Conference of Computer and Informatics Engineering (IC2IE), (pp. 12–17). IEEE.
  • Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford publications.
  • Hayes, A. F. (2017). Partial, conditional, and moderated moderated mediation: Quantification, inference, and interpretation. Communication Monographs, 85(1), 4–40. https://doi.org/10.1080/03637751.2017.1352100
  • Horton, D., & Richard Wohl, R. (1956). Mass communication and para-social interaction: Observations on intimacy at a distance. Psychiatry, 19(3), 215–229. https://doi.org/10.1080/00332747.1956.11023049.
  • Hwang, K., & Zhang, Q. (2018). Influence of parasocial relationship between digital celebrities and their followers on followers’ purchase and electronic word-of-mouth intentions, and persuasion knowledge. Computers in Human Behavior, 87, 155–173. https://doi.org/10.1016/j.chb.2018.05.029
  • Jarzyna, C. L. (2021). Parasocial interaction, the COVID-19 quarantine, and digital age media. Human Arenas, 4(3), 413–429. https://doi.org/10.1007/s42087-020-00156-0
  • Lacap, J. P. G., Cruz, M. R. M., Bayson, A. J., Molano, R., & Garcia, J. G. (2023). Parasocial relationships and social media interactions: building brand credibility and loyalty. Spanish Journal of Marketing-ESIC, 28(1), 77–97.
  • Lee, J. E., & Watkins, B. (2016). YouTube vloggers' influence on consumer luxury brand perceptions and intentions. Journal of Business Research, 69(12), 5753–5760. https://doi.org/10.1016/j.jbusres.2016.04.171
  • Leite, F. P., & Baptista, P. D. P. (2022). The effects of social media influencers’ self-disclosure on behavioral intentions: The role of source credibility, parasocial relationships, and brand trust. Journal of Marketing Theory and Practice, 30(3), 295–311. https://doi.org/10.1080/10696679.2021.1935275
  • Liu, Z., Li, J., Wang, X., & Guo, Y. (2023). How search and evaluation cues influence consumers’ continuous watching and purchase intentions: An investigation of live-stream shopping from an information foraging perspective. Journal of Business Research, 168, 1–16. https://doi.org/10.1016/j.jbusres.2023.114233
  • Merikivi, J., Salovaara, A., Mäntymäki, M., & Zhang, L. (2018). On the way to understanding binge watching behavior: the over-estimated role of involvement. Electronic Markets, 28, 111–122. https://doi.org/10.1007/s12525-017-0271-4
  • Nanda, A. P., & Banerjee, R. (2020). Binge watching: An exploration of the role of technology. Psychology & Marketing, 37(9), 1212–1230. https://doi.org/10.1002/mar.21353
  • Panda, S., & Pandey, S. C. (2017). Binge watching and college students: motivations and outcomes. Young Consumers, 18(4), 425–438. https://doi.org/10.1108/YC-07-2017-00707
  • Purnamaningsih, P., & Rizkalla, N. (2020). The Role of Parasocial Interaction on Consumers’ Intention to Purchase Beauty Products. Revista CEA, 6(12), 13–27.
  • Song, L., Hu, B., & Mou, J. (2021). Investigating consumer binge-watching behavior: A valence framework perspective. Journal of Retailing and Consumer Services, 62, 1–14. https://doi.org/10.1016/j.jretconser.2021.102604
  • Song, L., Zhang, Q., Hu, B., & Mou, J. (2022). To resist or to purchase: The causal mechanism of binge-watching and program purchase. Journal of Retailing and Consumer Services, 68, 1–16. https://doi.org/10.1016/j.jretconser.2022.103021
  • Starosta, J., Izydorczyk, B., & Dobrowolska, M. (2020). Personality traits and motivation as factors associated with symptoms of problematic binge-watching. Sustainability, 12(14), 1–15. https://doi.org/10.3390/su12145810
  • Su, B. C., Wu, L. W., Chang, Y. Y., & Hong, R. H. (2021). Influencers on social media as references: Understanding the importance of parasocial relationships. Sustainability, 13(19), 1–19. https://doi.org/10.3390/su131910919
  • Tengku Mohd Azzman Shariffadeen, T., A Manaf, A. M., & Chan, T. J. (2023). The Mediating Role of Parasocial Interaction in the Relationship Between Loneliness and Netflix Binge-Watching Tendencies: A Case Study of Malaysian University Students During the COVID-19 Pandemic. Jurnal Komunikasi: Malaysian Journal of Communication, 39(4), 542–560. https://doi.org/10.17576/JKMJC-2023-3904-29
  • Tian, Q., & Hoffner, C. A. (2010). Parasocial interaction with liked, neutral, and disliked characters on a popular TV series. Mass Communication and Society, 13(3), 252–269. https://doi.org/10.1080/15205430903296051
  • Yang, Y., & Ha, L. (2021). Why people use TikTok (Douyin) and how their purchase intentions are affected by social media influencers in China: A uses and gratifications and parasocial relationship perspective. Journal of Interactive Advertising, 21(3), 297–305. https://doi.org/10.1080/15252019.2021.1995544
There are 34 citations in total.

Details

Primary Language English
Subjects Consumer Behaviour
Journal Section Research Article
Authors

Yusuf Ozan Yıldırım 0000-0002-0346-2660

Publication Date September 29, 2025
Submission Date January 15, 2025
Acceptance Date July 21, 2025
Published in Issue Year 2025 Volume: 24 Issue: 53

Cite

APA Yıldırım, Y. O. (2025). Role of Binge-Watching in the Effect of Parasocial Relationship on Purchasing Intention. İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi, 24(53), 477-499. https://doi.org/10.46928/iticusbe.1620563