STUDENTS’ SATISFACTION AND PREFERENCES TOWARDS ONLINE LEARNING IN THE POST-PANDEMIC ERA

Abstract

With the advent of technological advancements, online learning has emerged as a transformative force in education over the years, revolutionizing the way people acquire knowledge and skills. It was not until the COVID-19 pandemic that online learning fully took hold in the global educational system. As the world recovers, the traditional face-to-face educational setting is restored. However, the air surrounding the discussion of online learning seems to have changed. The world is now more illuminated with an even higher appreciation for online learning and the potential it musters. Lessons, assessments, and seminars by institutions alike continue to be held online on top of the face-to-face setting. This paper therefore aims to explore the post-pandemic era of online learning, focusing on identifying the preferences and level of satisfaction with online learning among higher education students. A total of 380 students from Sultan Idris Shah Polytechnic were randomly selected to answer a structured questionnaire via Google Forms. The findings revealed that the students’ satisfaction and preferences towards the implementation of online learning were high. Students perceived that online learning helped aid in their learning process. Of the three examined dimensions, the lecturer dimension was found to be the main factor affecting students’ satisfaction with online learning. The learner and technological dimensions were strongly correlated with students’ preferences towards online learning. Considering how online education has changed over time, it is hoped that the findings of this study will help educational policymakers and stakeholders build an inclusive and resilient online education in the present post-pandemic era, fostering a better learning environment and ensuring equitable educational opportunities for all in the future.

Keywords

• Online learning
• student satisfaction
• student preferences
• post-pandemic

ÖĞRENCİLERİN PANDEMİ SONRASI DÖNEMDE ÇEVRİMİÇİ ÖĞRENMEYE YÖNELİK MEMNUNİYETİ VE TERCİHLERİ

Abstract

Teknolojik gelişmelerin artmasıyla birlikte, çevrimiçi öğrenme yıllar içinde eğitimde dönüştürücü bir güç olarak ortaya çıkmış ve insanların bilgi ve beceri edinme biçiminde köklü değişikliklere sebep olmuştur. Çevrimiçi öğrenmenin küresel eğitim sisteminde tam olarak yerleşmesi KOVID-19 salgınına kadar gerçekleşmemiştir. Dünya iyileşirken, geleneksel yüz yüze eğitim ortamı restore edilmiştir. Ancak, çevrimiçi öğrenme tartışmalarını çevreleyen hava değişmiş gibi görünmektedir. Dünya artık çevrimiçi öğrenmeye ve onun yarattığı potansiyele yönelik daha da yüksek bir takdirle daha da aydınlanmaktadır. Kurumlar tarafından verilen dersler, değerlendirmeler ve seminerler yüz yüze eğitimin yanı sıra çevrimiçi olarak da yapılmaya devam etmektedir. Bu nedenle bu makale, yükseköğrenim öğrencileri arasında çevrimiçi öğrenmeye yönelik tercihleri ve memnuniyet düzeyini belirlemeye odaklanarak, pandemi sonrası çevrimiçi öğrenme dönemini incelemeyi amaçlamaktadır. Çalışma kapsamında, bir yükseköğretim kurumundan toplam 380 öğrenci rastgele olarak seçilmiş ve Google Formlar aracılığıyla yapılandırılmış bir anketi yanıtlamıştır. Bulgular, öğrencilerin çevrimiçi öğrenmenin uygulanmasına yönelik memnuniyet ve tercihlerinin yüksek olduğunu ortaya koymuştur. Öğrenciler, çevrimiçi öğrenmenin öğrenme süreçlerine yardımcı olduğunu algıladıklarını belirtmiştir. İncelenen üç boyuttan, öğretim görevlisi boyutunun öğrencilerin çevrimiçi öğrenmeden duyduğu memnuniyeti etkileyen ana faktör olduğu bulunmuştur. Öğrenen ve teknolojik boyutlar, öğrencilerin çevrimiçi öğrenmeye yönelik tercihleriyle güçlü bir şekilde ilişkili bulunmuştur. Çevrimiçi eğitimin zaman içinde nasıl değiştiğini göz önünde bulundurarak, bu çalışmanın bulgularının eğitim politikası yapıcılarının ve paydaşların mevcut pandemi sonrası dönemde kapsayıcı ve dayanıklı bir çevrimiçi eğitim oluşturmasına, daha iyi bir öğrenme ortamı oluşturmasına ve gelecekte herkes için eşit eğitim fırsatları sağlamasına yardımcı olacağı umulmaktadır.

Keywords

• Çevrimiçi öğrenme
• öğrenci memnuniyeti
• öğrenci tercihleri
• pandemi-sonrası eğitim

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