Research Article
BibTex RIS Cite

Guided Gastronomy Experiences in Digitalized Tourism: Withlocals Case

Year 2025, Volume: 6 Issue: 1, 21 - 40, 20.06.2025
https://doi.org/10.5281/zenodo.15700539

Abstract

In recent years, with digitalization, interest in authentic experiences in cultural tourism has increased, and platforms such as Withlocals have started to offer unique and personalized services with local guides. The aim of this research is to examine the services offered on the Withlocals platform, which offers digital guidance services through local guides, and to analyze the content and scope of these services, especially within the scope of gastronomy tours. In the study, six cities in Türkiye (İstanbul, İzmir, Antalya, Bursa and Nevşehir) where the platform actively operates were analyzed and how the guidance services offered on the platform were structured in terms of gastronomic elements was examined through content analysis. The findings revealed that a total of 48 gastronomic experiences were offered through the Withlocals platform in the cities analyzed. It was also found that food tours and cooking classes were among the prominent categories in the platform's search criteria, and seven of these experiences directly aimed to introduce the unique food and beverage cultures of the cities. These findings show that the platform offers thematic diversity in the field of gastronomy-oriented digital guidance and has a significant potential for the digital transmission of local culinary cultures.

Ethical Statement

This research does not require an ethics committee permission.

References

  • Aho, S. K. (2001). Towards a general theory of touristic experiences: modelling experience process in tourism. Tourism Review, 56(3/4), 33-37.
  • Airbnb. (2024, 12 Eylül). Airbnb Türkiye. https://www.airbnb.com.tr/
  • Atsız, O., Çifçi, I., & Law, R. (2021). Understanding food experience in sharing-economy platforms: Insights from eatwith and withlocals. Journal of Tourism and Cultural Change, 20(1-2), 131-156. https://doi.org/10.1080/14766825.2021.1880419
  • Atsız, O. (2022). The family experiences in the daily local-guided tours: Evidence from the sharing economy platform (Withlocals). Journal of Vacation Marketing, 28(4), 387–405. https://doi.org/10.1177/13567667211070014
  • Breidbach, C. F., & Brodie, R. J. (2017). Engagement platforms in the sharing economy: conceptual foundations and research directions. Journal of Service Theory and Practice, 27(4), 761–777. https://doi.org/10.1108/JSTP-04-2016-0071
  • Buhalis, D., & Foerste, M. (2015). SoCoMo marketing for travel and tourism: empowering co-creation of value. Journal of Destination Marketing & Management, 4(3), 151–161. https://doi.org/10.1016/j.jdmm.2015.04.001
  • Cenni, I., & Vásquez, C. (2020). Reflection: Airbnb’s food-related “online experiences”: a recipe for connection and escape. Food and Foodways, 29(1), 97–107. https://doi.org/10.1080/07409710.2020.1862547
  • Creswell, J. W., & Poth, C. N. (2016). Qualitative inquiry and research design: Choosing among five approaches. (4th ed.) Sage publications.
  • Çifçi, I., Atsız, O., & Gupta, V. (2021). The street food experiences of the local-guided tour in the meal-sharing economy: the case of Bangkok. British Food Journal, 123(12), 4030–4048. https://doi.org/10.1108/BFJ-01-2021-0069
  • Demirdelen Alrawadieh, D., & Çifçi, İ. (2021). What are tour guides most praised for? A sharing economy perspective. In C. Çobanoglu, & V. Della Corte (Eds.), Advances in global services and retail management (pp. 1-5). USF M3 Publishing. https://www.doi.org/10.5038/9781955833035
  • Ert, E., Fleischer, A., & Magen, N. (2016). Trust and reputation in the sharing economy: The role of personal photos in Airbnb. Tourism Management, 55, 62–73. https://doi.org/10.1016/j.tourman.2016.01.013
  • Geissinger, A., Laurell, C., Öberg, C., & Sandström, C. (2019). How sustainable is the sharing economy? on the sustainability connotations of sharing economy platforms. Journal of Cleaner Production, 206, 419–429. https://doi.org/10.1016/j.jclepro.2018.09.196
  • Gheorghe, G., Tudorache, P., & Nistoreanu, P. (2014). Gastronomic tourism, a new trend for contemporary tourism, Cactus Tourism Journal, 9(1), 12–21.
  • Gössling, S., & Michael Hall, C. (2019). Sharing versus collaborative economy: how to align ICT developments and the Sdgs in tourism? Journal of Sustainable Tourism, 27(1), 74–96. https://doi.org/10.1080/09669582.2018.1560455
  • Hall, C. M., Prayag, G., Safonov, A., Coles, T., Gössling, S., & Naderi Koupaei, S. (2022). Airbnb and the sharing economy. Current Issues in Tourism, 25(19), 3057-3067. https://doi.org/10.1080/13683500.2022.2122418
  • Kattiyapornpong, U., Ditta-Apichai, M., & Chuntamara, C. (2022). Exploring gastronomic tourism experiences through online platforms: evidence from thai local communities. Tourism Recreation Research, 47(3), 241–257. https://doi.org/10.1080/02508281.2021.1963920
  • Kivela, J., & Crotts, J. C. (2006). Tourism and gastronomy: gastronomy’s influence on how tourists experience a destination. Journal of Hospitality and Tourism Research, 30(3), 354–377. https://doi.org/10.1177/1096348006286797
  • Li, C. Y., & Tsai, M. C. (2022). What makes guests trust Airbnb? Consumer trust formation and its impact on continuance intention in the sharing economy. Journal of Hospitality and Tourism Management, 50, 44-54. https://doi.org/10.1016/j.jhtm.2021.12.001
  • Liang, L. J., Choi, H. C., & Joppe, M. (2018). Understanding repurchase intention of Airbnb consumers: perceived authenticity, electronic word-of-mouth, and price sensitivity. Journal of Travel and Tourism Marketing, 35(1), 73–89. https://doi.org/10.1080/10548408.2016.1224750
  • Liu, Q., Gao, J., & Li, S. (2024). The innovation model and upgrade path of digitalization driven tourism industry: longitudinal case study of OCT. Technological Forecasting and Social Change, 200, 123127. https://doi.org/10.1016/j.techfore.2023.123127
  • Ketter, E. (2019). Eating with EatWith: analysing tourism-sharing economy consumers. Current Issues in Tourism, 22(9), 1062–1075. https://doi.org/10.1080/13683500.2017.1357682
  • Marti-Ochoa, J., Martin-Fuentes, E., & Ferrer-Rosell, B. (2025). Airbnb on TikTok: brand perception through user engagement and sentiment trends. Social Science Computer Review, 43(2), 318-340. https://doi.org/10.1177/08944393241260242
  • Mora, D., Solano-Sánchez, M., López-Guzmán, T., & Moral-Cuadra, S. (2021). Gastronomic experiences as a key element in the development of a tourist destination. International Journal of Gastronomy and Food Science, 25, 100405. https://doi.org/10.1016/j.ijgfs.2021.100405
  • Onat, G., (2023). Motivated tourists: gastronomy image and its implications for destination managers. Tourist Destination, 1(1), 33–39. https://doi.org/10.5281/zenodo.10454540
  • Pencarelli, T. (2020). The digital revolution in the travel and tourism industry. Information Technology and Tourism, 22(3), 455–476. https://doi.org/10.1007/s40558-019-00160-3
  • Richards, G. (2021). Evolving research perspectives on food and gastronomic experiences in tourism. International Journal of Contemporary Hospitality Management, 33(3), 1037-1058. https://doi.org/10.1108/IJCHM-10-2020-1217
  • Rivza, B., Foris, D., Foris, T., Privitera, D., Uljanova, E., & Rivza, P. (2022). Gastronomic heritage: a contributor to sustainable local tourism development. Geojournal of Tourism and Geosites, 44(4), 1326–1334. https://doi.org/10.30892/gtg.44418-950
  • Shang, K., Fan, D. X. F., & Buhalis, D. (2023). Tour guides’ self-efficacy and resilience capability building through sharing economy platforms. International Journal of Contemporary Hospitality Management, 35(4), 1562–1583. https://doi.org/10.1108/IJCHM-01-2022-0071
  • So, K. K. F., Kim, H., & Oh, H. (2021). What makes Airbnb experiences enjoyable? the effects of environmental stimuli on perceived enjoyment and repurchase intention. Journal of Travel Research, 60(5), 1018–1038. https://doi.org/10.1177/0047287520921241
  • Soonsan, N., & Somkai, U. (2023). Dimensions of gastronomic experience affecting on sharing experience: place attachment as a mediator and length of stay as a moderator. Journal of Hospitality and Tourism Insights, 6(1), 344–361. https://doi.org/10.1108/JHTI-07-2021-0171
  • Sthapit, E., Piramanayayagam, S., & Björk, P. (2020). Tourists’ motivations, emotions, and memorable local food experiences. Journal of Gastronomy and Tourism, 5(1), 17–32. https://doi.org/10.3727/216929720x15968961037881
  • Uzut, İ. (2023). Gastronomy as a sharing economy tool: case of Eatwith. In Proceedings of the 9th International West Asia Tourism Research Congress (IWACT’23) (pp. 133–150). Skopje, North Macedonia. www.researchgate.net/publication/375449888
  • Withlocals. (2024, 19 Ağustos). Withlocals hakkında. https://www.withlocals.com/info/about-withlocals/; mdpı ag.
  • Woo, H., & Yoo, S. (2024). A true friend or frenemy: cross-platform effects on online reviews in the sharing economy. Electronic Commerce Research and Applications, 64, 101368. https://doi.org/10.1016/j.elerap.2024.101368
  • Xiang, Z., Wang, D., O’Leary, J. T., & Fesenmaier, D. R. (2015). Adapting to the internet: trends in travelers’ use of the web for trip planning. Journal of Travel Research, 54(4), 511–527. https://doi.org/10.1177/0047287514522883
  • Zhu, J., & Cheng, M. (2022). The rise of a new form of virtual tour: Airbnb peer-to-peer online experience. Current Issues in Tourism, 25(22), 3565–3570. https://doi.org/10.1080/13683500.2021.2016662

Dijitalleşen Turizmde Rehberlik Temelli Gastronomi Deneyimleri: Withlocals Örneği

Year 2025, Volume: 6 Issue: 1, 21 - 40, 20.06.2025
https://doi.org/10.5281/zenodo.15700539

Abstract

Son yıllarda dijitalleşmeyle birlikte kültürel turizmde otantik deneyimlere ilgi artmış, Withlocals gibi platformlar yerel rehberlerle özgün ve kişiselleştirilmiş hizmetler sunmaya başlamıştır. Bu araştırmanın amacı, yerel rehberler aracılığıyla dijital rehberlik hizmeti sunan Withlocals platformunda sunulan hizmetlerin incelenmesi ve özellikle gastronomi turları kapsamında sunulan bu hizmetlerin içerik ve kapsamının analiz edilmesidir. Çalışmada, Türkiye'de platformun aktif olarak faaliyet gösterdiği altı şehir (İstanbul, İzmir, Antalya, Bursa, Muğla ve Nevşehir) incelenmiş; içerik analizi ile platformda sunulan rehberlik hizmetlerinin gastronomik unsurlar açısından nasıl yapılandırıldığı incelenmiştir. Bulgular, incelenen şehirlerde Withlocals platformu aracılığıyla toplam 48 gastronomik deneyim sunulduğunu ortaya koymuştur. Ayrıca yemek turları ve yemek pişirme derslerinin, platformun arama kriterleri içinde ön plana çıkan kategoriler arasında yer aldığı; bu deneyimlerden yedisinin doğrudan şehirlerin özgün yiyecek ve içecek kültürlerini tanıtmayı hedeflediği belirlenmiştir. Bu bulgular, platformun gastronomi odaklı dijital rehberlik alanında tematik çeşitlilik sunduğunu ve yerel mutfak kültürlerinin dijital ortamda aktarımına yönelik önemli bir potansiyel taşıdığını göstermektedir.

Ethical Statement

Bu araştırma etik kurul izni gerektirmemektedir.

References

  • Aho, S. K. (2001). Towards a general theory of touristic experiences: modelling experience process in tourism. Tourism Review, 56(3/4), 33-37.
  • Airbnb. (2024, 12 Eylül). Airbnb Türkiye. https://www.airbnb.com.tr/
  • Atsız, O., Çifçi, I., & Law, R. (2021). Understanding food experience in sharing-economy platforms: Insights from eatwith and withlocals. Journal of Tourism and Cultural Change, 20(1-2), 131-156. https://doi.org/10.1080/14766825.2021.1880419
  • Atsız, O. (2022). The family experiences in the daily local-guided tours: Evidence from the sharing economy platform (Withlocals). Journal of Vacation Marketing, 28(4), 387–405. https://doi.org/10.1177/13567667211070014
  • Breidbach, C. F., & Brodie, R. J. (2017). Engagement platforms in the sharing economy: conceptual foundations and research directions. Journal of Service Theory and Practice, 27(4), 761–777. https://doi.org/10.1108/JSTP-04-2016-0071
  • Buhalis, D., & Foerste, M. (2015). SoCoMo marketing for travel and tourism: empowering co-creation of value. Journal of Destination Marketing & Management, 4(3), 151–161. https://doi.org/10.1016/j.jdmm.2015.04.001
  • Cenni, I., & Vásquez, C. (2020). Reflection: Airbnb’s food-related “online experiences”: a recipe for connection and escape. Food and Foodways, 29(1), 97–107. https://doi.org/10.1080/07409710.2020.1862547
  • Creswell, J. W., & Poth, C. N. (2016). Qualitative inquiry and research design: Choosing among five approaches. (4th ed.) Sage publications.
  • Çifçi, I., Atsız, O., & Gupta, V. (2021). The street food experiences of the local-guided tour in the meal-sharing economy: the case of Bangkok. British Food Journal, 123(12), 4030–4048. https://doi.org/10.1108/BFJ-01-2021-0069
  • Demirdelen Alrawadieh, D., & Çifçi, İ. (2021). What are tour guides most praised for? A sharing economy perspective. In C. Çobanoglu, & V. Della Corte (Eds.), Advances in global services and retail management (pp. 1-5). USF M3 Publishing. https://www.doi.org/10.5038/9781955833035
  • Ert, E., Fleischer, A., & Magen, N. (2016). Trust and reputation in the sharing economy: The role of personal photos in Airbnb. Tourism Management, 55, 62–73. https://doi.org/10.1016/j.tourman.2016.01.013
  • Geissinger, A., Laurell, C., Öberg, C., & Sandström, C. (2019). How sustainable is the sharing economy? on the sustainability connotations of sharing economy platforms. Journal of Cleaner Production, 206, 419–429. https://doi.org/10.1016/j.jclepro.2018.09.196
  • Gheorghe, G., Tudorache, P., & Nistoreanu, P. (2014). Gastronomic tourism, a new trend for contemporary tourism, Cactus Tourism Journal, 9(1), 12–21.
  • Gössling, S., & Michael Hall, C. (2019). Sharing versus collaborative economy: how to align ICT developments and the Sdgs in tourism? Journal of Sustainable Tourism, 27(1), 74–96. https://doi.org/10.1080/09669582.2018.1560455
  • Hall, C. M., Prayag, G., Safonov, A., Coles, T., Gössling, S., & Naderi Koupaei, S. (2022). Airbnb and the sharing economy. Current Issues in Tourism, 25(19), 3057-3067. https://doi.org/10.1080/13683500.2022.2122418
  • Kattiyapornpong, U., Ditta-Apichai, M., & Chuntamara, C. (2022). Exploring gastronomic tourism experiences through online platforms: evidence from thai local communities. Tourism Recreation Research, 47(3), 241–257. https://doi.org/10.1080/02508281.2021.1963920
  • Kivela, J., & Crotts, J. C. (2006). Tourism and gastronomy: gastronomy’s influence on how tourists experience a destination. Journal of Hospitality and Tourism Research, 30(3), 354–377. https://doi.org/10.1177/1096348006286797
  • Li, C. Y., & Tsai, M. C. (2022). What makes guests trust Airbnb? Consumer trust formation and its impact on continuance intention in the sharing economy. Journal of Hospitality and Tourism Management, 50, 44-54. https://doi.org/10.1016/j.jhtm.2021.12.001
  • Liang, L. J., Choi, H. C., & Joppe, M. (2018). Understanding repurchase intention of Airbnb consumers: perceived authenticity, electronic word-of-mouth, and price sensitivity. Journal of Travel and Tourism Marketing, 35(1), 73–89. https://doi.org/10.1080/10548408.2016.1224750
  • Liu, Q., Gao, J., & Li, S. (2024). The innovation model and upgrade path of digitalization driven tourism industry: longitudinal case study of OCT. Technological Forecasting and Social Change, 200, 123127. https://doi.org/10.1016/j.techfore.2023.123127
  • Ketter, E. (2019). Eating with EatWith: analysing tourism-sharing economy consumers. Current Issues in Tourism, 22(9), 1062–1075. https://doi.org/10.1080/13683500.2017.1357682
  • Marti-Ochoa, J., Martin-Fuentes, E., & Ferrer-Rosell, B. (2025). Airbnb on TikTok: brand perception through user engagement and sentiment trends. Social Science Computer Review, 43(2), 318-340. https://doi.org/10.1177/08944393241260242
  • Mora, D., Solano-Sánchez, M., López-Guzmán, T., & Moral-Cuadra, S. (2021). Gastronomic experiences as a key element in the development of a tourist destination. International Journal of Gastronomy and Food Science, 25, 100405. https://doi.org/10.1016/j.ijgfs.2021.100405
  • Onat, G., (2023). Motivated tourists: gastronomy image and its implications for destination managers. Tourist Destination, 1(1), 33–39. https://doi.org/10.5281/zenodo.10454540
  • Pencarelli, T. (2020). The digital revolution in the travel and tourism industry. Information Technology and Tourism, 22(3), 455–476. https://doi.org/10.1007/s40558-019-00160-3
  • Richards, G. (2021). Evolving research perspectives on food and gastronomic experiences in tourism. International Journal of Contemporary Hospitality Management, 33(3), 1037-1058. https://doi.org/10.1108/IJCHM-10-2020-1217
  • Rivza, B., Foris, D., Foris, T., Privitera, D., Uljanova, E., & Rivza, P. (2022). Gastronomic heritage: a contributor to sustainable local tourism development. Geojournal of Tourism and Geosites, 44(4), 1326–1334. https://doi.org/10.30892/gtg.44418-950
  • Shang, K., Fan, D. X. F., & Buhalis, D. (2023). Tour guides’ self-efficacy and resilience capability building through sharing economy platforms. International Journal of Contemporary Hospitality Management, 35(4), 1562–1583. https://doi.org/10.1108/IJCHM-01-2022-0071
  • So, K. K. F., Kim, H., & Oh, H. (2021). What makes Airbnb experiences enjoyable? the effects of environmental stimuli on perceived enjoyment and repurchase intention. Journal of Travel Research, 60(5), 1018–1038. https://doi.org/10.1177/0047287520921241
  • Soonsan, N., & Somkai, U. (2023). Dimensions of gastronomic experience affecting on sharing experience: place attachment as a mediator and length of stay as a moderator. Journal of Hospitality and Tourism Insights, 6(1), 344–361. https://doi.org/10.1108/JHTI-07-2021-0171
  • Sthapit, E., Piramanayayagam, S., & Björk, P. (2020). Tourists’ motivations, emotions, and memorable local food experiences. Journal of Gastronomy and Tourism, 5(1), 17–32. https://doi.org/10.3727/216929720x15968961037881
  • Uzut, İ. (2023). Gastronomy as a sharing economy tool: case of Eatwith. In Proceedings of the 9th International West Asia Tourism Research Congress (IWACT’23) (pp. 133–150). Skopje, North Macedonia. www.researchgate.net/publication/375449888
  • Withlocals. (2024, 19 Ağustos). Withlocals hakkında. https://www.withlocals.com/info/about-withlocals/; mdpı ag.
  • Woo, H., & Yoo, S. (2024). A true friend or frenemy: cross-platform effects on online reviews in the sharing economy. Electronic Commerce Research and Applications, 64, 101368. https://doi.org/10.1016/j.elerap.2024.101368
  • Xiang, Z., Wang, D., O’Leary, J. T., & Fesenmaier, D. R. (2015). Adapting to the internet: trends in travelers’ use of the web for trip planning. Journal of Travel Research, 54(4), 511–527. https://doi.org/10.1177/0047287514522883
  • Zhu, J., & Cheng, M. (2022). The rise of a new form of virtual tour: Airbnb peer-to-peer online experience. Current Issues in Tourism, 25(22), 3565–3570. https://doi.org/10.1080/13683500.2021.2016662
There are 36 citations in total.

Details

Primary Language Turkish
Subjects Tourist Guidance, Gastronomy Tourism
Journal Section Research Articles
Authors

Ceyhun Can Özcan 0000-0002-1951-5894

Meral İş 0000-0002-6272-7382

Publication Date June 20, 2025
Submission Date April 25, 2025
Acceptance Date June 8, 2025
Published in Issue Year 2025 Volume: 6 Issue: 1

Cite

APA Özcan, C. C., & İş, M. (2025). Dijitalleşen Turizmde Rehberlik Temelli Gastronomi Deneyimleri: Withlocals Örneği. Journal of Applied Tourism Research, 6(1), 21-40. https://doi.org/10.5281/zenodo.15700539

Attention to previous issue authors, all articles have been provided with doi numbers via Zenodo. You can access the article doi numbers via the Zenodo link.


34409