Research Article
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Year 2022, , 355 - 364, 22.11.2022
https://doi.org/10.30518/jav.1128262

Abstract

References

  • Baltaş, A. (2009). Kabin Memurunun Kişiliği. TASSA Hava Yolları Kabin Memurları Derneği Dergisi, 9, 22-23.
  • Becker, H.S. (1960). Notes On the Concept of Commitment. American Journal of Sociology, 66, 32-42.
  • Berkup, S. B. (2015). Sosyal Ağlarda Bireysel Mahremiyet Paylaşımı: X Ve Y Kuşakları Arasında Karşılaştırmalı Bir Analiz. (Unpublished dissertation). Ege University, İzmir.
  • Buğra, E. (2014). Sağlık Çalışanlarında Örgütsel Vatandaşlık Ve Örgütsel Bağlılık İlişkisi: Bir Uygulama. (Unpublished dissertation). Türk Hava Kurumu University, İzmir
  • Büyüköztürk, S. (2005). Sosyal Bilimler İçin Veri Analizi El Kitabı. Pegema Yayıncılık, Ankara
  • De vaney, S. A. (2015). Understanding The Millennial Generation. Society of Financial Service Professionals. (69), 6.
  • Erden, S. (2012). Kültürel Değişimlerin Örgütlerde Kuşaklararası Çatışmalara Etkisinin İncelenmesi: Akademisyenlere Yönelik Bir Araştırma. (Unpublished dissertation). Çanakkale On Sekiz Mart University, Çanakkale.
  • Ergun, T. (1975). Uluslararası Örgütlerde Bağlılık Kavramı. Todaie. Amme İdaresi Dergisi, 8 (4), 97-106.
  • Güçlü, N. (2003). Örgüt kültürü. Gazi Üniversitesi Sosyal Bilimler Dergisi, 23(2), 61-85.
  • İlsev, A. (1997). Örgütsel Bağlılık: Hizmet Sektöründe Bir Araştırma. (Unpublished dissertation). Hacettepe University, Ankara.
  • İşyapan, G.T. & Sözen, İ. (2016). Kabin Ekiplerinin Duygusal Zeka Yeteneklerinin Problem Çözme Becerilerine Etkisi Üzerine Bir Araştırma. Beykent Üniversitesi Sosyal Bilimler Dergisi. 9.1, 39-60.
  • Keleş, H.N. (2011). Y Kuşağı Çalışanlarının Motivasyon Profillerinin Belirlenmesine Yönelik Bir Araştırma. Organizasyon Ve Yönetim Bilimleri Dergisi, 3, (2), 129-139.
  • Kupperschmidt B. (1998). Understanding Generation X Employees. Journal of Nursing Administration, (28), 36-43.
  • Lawler, E.J. & Yoon, J. (1996). Commitment İn Exchange Relations: Test of A Theory of Relational Cohesion. American Sociological Review, Lxi, 89-108.
  • Meyer, J. P. & Allen N. J. (1984). Testing The ‘Side-Bet Theory’ Of Organizational Commitment: Some Methodological Considerations. Journal of Applied Psychology. 69 (3), 372-378.
  • Meyer, J. P. & Allen N. J. (1990). Affective and Continuance Commitment to The Organization: Evaluation of Measures and Analysis of Concurrent And Time-Lagged Relations. Journal of Applied Psychology. 75 (6).
  • Meyer, J.P. & Allen, N.J. (1991). A Three Component Conceptualization of Organizational Commitment. Human Resources Management Review, (1) ,61-89.
  • Meyer, J.P., Stanley, D.J., Herscovitch, L. & Topolnytsky, L. (2002). Affective, Continuance, And Normative Commitment to The Organization: A Meta-Analysis of Antecedents, Correlates, And Consequences. Journal of Vocational Behavior, (61), 20-52.
  • Mowday, R.T., Steers, R.M. & Porter, L. W. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior. (14) ,224-247.
  • Northcraft, G.B. & Neale, M.A. (1990). Organizational Behavior, A Management Challenge, The Dryden Press, Usa
  • Özdamar, K. (2004). Paket Programlar ile İstatistiksel Veri Analizi 2, Kaan Kitabevi, Yenilenmiş 5. Baskı, İstanbul
  • Pullant, J. (2001). SPSS Survival Manual: A Step-By-Step Guide to Data Analysis Using SPSS for Windows. Open University Press, Philadelphia.
  • Shgm, (2012). Havacılık Personeli. Retrieved from: http://web.shgm.gov.tr/tr/havacilik-personeli/2138-kabin-memuru
  • Song, J., Hong, M. K., & Kolb, J. A. (2009). The Effect of Learning Organization Culture On The Relationship Between İnterpersonal Trust And Organizational Commitment. Human Resource Development Quarterly, 20(2), 147-167.
  • Sökmen, A. (2000). Ankara’daki Beş Yıldızlı Konaklama İşletmelerinde Örgütsel Bağlılık İle İşgören Performansı Arasındaki İlişkinin Belirlenmesine Yönelik Ampirik Bir Araştırma. (Unpublished Dissertation). Gazi University, Ankara.
  • Wasti, A. (2003). Kültürlerarası Çalışmalarda Yöntem: Örgütsel Bağlılık Yazınından Dersler. Yönetim Araştırmaları Dergisi. 2 (3), 125-145.

The Organizational Commitment of Different Generations-A Study on Cabin Crew

Year 2022, , 355 - 364, 22.11.2022
https://doi.org/10.30518/jav.1128262

Abstract

The aim of this study is to investigate the organizational commitments of flight attendants of different generations who work in airline companies operating in Turkey. The analysis stage of the study, a questionnaire was offered to 351 people, who work as flight attendants in the public and private airline companies operating in Turkey, and a study to identify the levels of organizational commitment in terms of generational differences was conducted.
The method of data collection using questionnaire, which was considered the most suitable method for the context of the study based on the literature search, was used. The questionnaire includes, in addition to the demographic information, questions which would support the main and sub-hypotheses and Organizational Commitment Questionnaire by Allen and Meyer (1984) to measure organizational commitment level. With the study, generational differences of the flight attendants who work in airline companies were studied within the scope of affective commitment, continuance commitment and normative commitment dimensions, which are the sub-dimensions of organizational commitment. Data were analysed using SPSS 21.0 software. The concept of organizational commitment is analysed based on these variables: sub-dimensions of organizational commitment, generational differences, gender, marital status, educational status and the duration of working in the industry. In the analyses, in addition to the descriptive statistics, t-test and unidirectional analysis of variance methods were used. At the end of the study, differences were observed among the organizational commitment sub-dimensions of the flight attendants working in airline companies in terms of generational differences.

References

  • Baltaş, A. (2009). Kabin Memurunun Kişiliği. TASSA Hava Yolları Kabin Memurları Derneği Dergisi, 9, 22-23.
  • Becker, H.S. (1960). Notes On the Concept of Commitment. American Journal of Sociology, 66, 32-42.
  • Berkup, S. B. (2015). Sosyal Ağlarda Bireysel Mahremiyet Paylaşımı: X Ve Y Kuşakları Arasında Karşılaştırmalı Bir Analiz. (Unpublished dissertation). Ege University, İzmir.
  • Buğra, E. (2014). Sağlık Çalışanlarında Örgütsel Vatandaşlık Ve Örgütsel Bağlılık İlişkisi: Bir Uygulama. (Unpublished dissertation). Türk Hava Kurumu University, İzmir
  • Büyüköztürk, S. (2005). Sosyal Bilimler İçin Veri Analizi El Kitabı. Pegema Yayıncılık, Ankara
  • De vaney, S. A. (2015). Understanding The Millennial Generation. Society of Financial Service Professionals. (69), 6.
  • Erden, S. (2012). Kültürel Değişimlerin Örgütlerde Kuşaklararası Çatışmalara Etkisinin İncelenmesi: Akademisyenlere Yönelik Bir Araştırma. (Unpublished dissertation). Çanakkale On Sekiz Mart University, Çanakkale.
  • Ergun, T. (1975). Uluslararası Örgütlerde Bağlılık Kavramı. Todaie. Amme İdaresi Dergisi, 8 (4), 97-106.
  • Güçlü, N. (2003). Örgüt kültürü. Gazi Üniversitesi Sosyal Bilimler Dergisi, 23(2), 61-85.
  • İlsev, A. (1997). Örgütsel Bağlılık: Hizmet Sektöründe Bir Araştırma. (Unpublished dissertation). Hacettepe University, Ankara.
  • İşyapan, G.T. & Sözen, İ. (2016). Kabin Ekiplerinin Duygusal Zeka Yeteneklerinin Problem Çözme Becerilerine Etkisi Üzerine Bir Araştırma. Beykent Üniversitesi Sosyal Bilimler Dergisi. 9.1, 39-60.
  • Keleş, H.N. (2011). Y Kuşağı Çalışanlarının Motivasyon Profillerinin Belirlenmesine Yönelik Bir Araştırma. Organizasyon Ve Yönetim Bilimleri Dergisi, 3, (2), 129-139.
  • Kupperschmidt B. (1998). Understanding Generation X Employees. Journal of Nursing Administration, (28), 36-43.
  • Lawler, E.J. & Yoon, J. (1996). Commitment İn Exchange Relations: Test of A Theory of Relational Cohesion. American Sociological Review, Lxi, 89-108.
  • Meyer, J. P. & Allen N. J. (1984). Testing The ‘Side-Bet Theory’ Of Organizational Commitment: Some Methodological Considerations. Journal of Applied Psychology. 69 (3), 372-378.
  • Meyer, J. P. & Allen N. J. (1990). Affective and Continuance Commitment to The Organization: Evaluation of Measures and Analysis of Concurrent And Time-Lagged Relations. Journal of Applied Psychology. 75 (6).
  • Meyer, J.P. & Allen, N.J. (1991). A Three Component Conceptualization of Organizational Commitment. Human Resources Management Review, (1) ,61-89.
  • Meyer, J.P., Stanley, D.J., Herscovitch, L. & Topolnytsky, L. (2002). Affective, Continuance, And Normative Commitment to The Organization: A Meta-Analysis of Antecedents, Correlates, And Consequences. Journal of Vocational Behavior, (61), 20-52.
  • Mowday, R.T., Steers, R.M. & Porter, L. W. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior. (14) ,224-247.
  • Northcraft, G.B. & Neale, M.A. (1990). Organizational Behavior, A Management Challenge, The Dryden Press, Usa
  • Özdamar, K. (2004). Paket Programlar ile İstatistiksel Veri Analizi 2, Kaan Kitabevi, Yenilenmiş 5. Baskı, İstanbul
  • Pullant, J. (2001). SPSS Survival Manual: A Step-By-Step Guide to Data Analysis Using SPSS for Windows. Open University Press, Philadelphia.
  • Shgm, (2012). Havacılık Personeli. Retrieved from: http://web.shgm.gov.tr/tr/havacilik-personeli/2138-kabin-memuru
  • Song, J., Hong, M. K., & Kolb, J. A. (2009). The Effect of Learning Organization Culture On The Relationship Between İnterpersonal Trust And Organizational Commitment. Human Resource Development Quarterly, 20(2), 147-167.
  • Sökmen, A. (2000). Ankara’daki Beş Yıldızlı Konaklama İşletmelerinde Örgütsel Bağlılık İle İşgören Performansı Arasındaki İlişkinin Belirlenmesine Yönelik Ampirik Bir Araştırma. (Unpublished Dissertation). Gazi University, Ankara.
  • Wasti, A. (2003). Kültürlerarası Çalışmalarda Yöntem: Örgütsel Bağlılık Yazınından Dersler. Yönetim Araştırmaları Dergisi. 2 (3), 125-145.
There are 26 citations in total.

Details

Primary Language English
Journal Section Research Articles
Authors

Aybike Zorlu 0000-0002-5393-729X

Erdal Nebol 0000-0003-0420-0942

Publication Date November 22, 2022
Submission Date June 9, 2022
Acceptance Date September 14, 2022
Published in Issue Year 2022

Cite

APA Zorlu, A., & Nebol, E. (2022). The Organizational Commitment of Different Generations-A Study on Cabin Crew. Journal of Aviation, 6(3), 355-364. https://doi.org/10.30518/jav.1128262

Journal of Aviation - JAV 


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