Prevalence of work related neck and shoulder pain among office receptionist of Karachi

Year 2019, Volume: 9 Issue: 2, 123 - 127, 30.06.2019

Hira İslam Rajput , Muhammad Atif Khan , Muhammad Asif Muzna Kafeel Khadija Tul Kubra Muhammad Jawwad Baig Chughtai Muhammad Riaz Baig Chughtai

https://doi.org/10.16899/jcm.571620

Abstract

Objective:
To
determine the prevalence of work related neck
and shoulder pain among office receptionist of Karachi.

Methods:
It was a cross sectional study. Office receptionists from
different private organizations of Karachi were selected by convenient sampling.
After approval from Institutional Ethical Review Committee of Isra University,
data was collected from January 2018 to June 2018. We selected office
receptionist from both gender between 22 to 41 years of age. Those participants
who had work experience of about one year using
computer for at least two hours. A self-administered questionnaire was used to
determine the work related neck and shoulder pain. Data was analyzed by SPSS
version 21.

Results:
The highest prevalence of work related neck
and shoulder pain was found and their frequency was 72 and 62. 61% participants
responded that pain starts when they perform their work. 47%
participants responded that they keep their neck in bending position and
shoulders elevated while using computer.

Conclusions:
The prevalence of work related neck pain
and shoulder pain among office receptionist was 72%. Symptoms increases with
the increase contact time with the computer. So the complaints of work related neck
and shoulder pain among receptionist of Karachi are much higher when they
perform their work.
Therefore, it is recommended that as postural training and ergonomically designed furniture
can decrease complaints of pain and occurrence of injuries, increase
productivity, improve morale, and decrease work-related musculoskeletal
disorders.

Keywords

Prevalence, Work related Musculoskeletal Disorders, Neck pain, Shoulder pain, computer user, postural training

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