HAVA TRAFİK KONTROLÖR PERFORMANSI: BİR ALAN ARAŞTIRMASI

Yıl 2019, Cilt: 1 Sayı: 1, 68 - 82, 01.03.2019

Meltem Akça , R. İbrahim Pınar

Öz

Havacılık
sektörü tüm dünyada olduğu gibi ülkemizde de hızlı bir gelişme göstermektedir.
Hava trafik sayılarının artması ile birlikte uçuş operasyonlarını yöneten hava trafik
kontrolörlerinin performansı daha önemli hale gelmektedir. Hava trafik
operasyonlarının emniyetli ve hızlı bir şekilde gerçekleştirilmesi hava trafik
kontrolör performansı ile ilişkilidir. Hava trafik kontrolör performansı;
bireysel, operasyonel, çevresel, teknoloji kullanımı ile ilişkili faktörlerden
etkilenebilmektedir. Bu çalışmada ülkemizin trafik sayısı bakımından en büyük
beş meydanında çalışan hava trafik kontrolörlerinin performansı üzerinde etkili
olan faktörlerin ortaya çıkarılması amaçlanmıştır. Araştırma modelinin
oluşturulmasında literatürde yer alan çalışmalardan yararlanılmıştır.  Araştırma sonuçlarına göre, havalimanı yeri,
çalışma koşulları ve bilgi teknolojilerinin kontrolör performansı üzerinde
belirleyici olduğu sonucuna ulaşılmıştır.  

Anahtar Kelimeler

Havalimanı Yeri, Çalışma Koşulları, Bilgi Teknolojileri, Hava Trafik Kontrolörü

AIR TRAFFIC CONTROLLER PERFORMANCE: A FIELD STUDY

Öz

Aviation
industry has rapidly developed in our country like the worldwide. Related with
the enhancement of air traffic numbers, air traffic controllers’ performance
gets more importance. Sustainability of air traffic operations safety and
security is related with air traffic controllers’ performance. Air traffic
controller performance may be affected by the operational, environmental and
technological  factors.  In this study, it is aimed to reveal out the
performance factors of air traffic controllers who work in the top five
airports in Turkey. It is also used related literature to generate the research
model. According to the results of the study, it is found that airport site,
working conditions and usage of informantion technologies have impact on air
traffic controller performance. 

Anahtar Kelimeler

Airport Site, Working Conditions, Information Technologies, Air traffic Controllers

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