The Mediating Role of Psychological Empowerment on the Relationship between Innovative Work Behavior and Transformational Leadership: A Research for Food and Beverage Employees of 5 Star Hotel Workes in Antalya

Year 2022, , 68 - 83, 28.03.2022

Filiz Arslan

https://doi.org/10.54493/jgttr.1064470

Abstract

In today's changing consumer demands and increasing quality expectations increase the importance of innovative work behavior. Innovative work behaviors of employees are affected by many factors. The aim of this study is to examine the effect of transformational leader on innovative work behavior and mediating role of psychological empowerment. The research was carried out with survey method on 700 employees who work in food and beverage departments of five stars hotel establishments operating in Antalya. As a result of the study, it was found that transformational leader had an effect on innovative work behaviors and psychological empowerment had a mediating role in this interaction.

Keywords

Innovative Work Behavior, Transformational Leadership, Psychological Empowerment, Innovation

The Mediating Role Of Psychological Empowerment On The Relationship Between Innovative Work Behavior and Transformational Leadership in Food and Beverage Employees: A Research Of Five Star Hotels in Antalya

Abstract

In today's changing consumer demands and increasing quality expectations increase the importance of innovative work behavior. Innovative work behaviors of employees are affected by many factors. The aim of this study is to examine the effect of transformational leader on innovative work behavior and mediating role of psychological empowerment. The research was carried out with survey method on 700 employees who work in food and beverage departments of five stars hotel establishments operating in Antalya. As a result of the study, it was found that transformational leader had an effect on innovative work behaviors and psychological empowerment had a mediating role in this interaction.

Keywords

Innovative Work Behavior, Transformational Leadership, Psychological Empowerment, Innovation

References

• Amabile, Teresa M., Regina Conti, Heather Coon, Jeffrey Lazenby, Michael Herron (1996). Assessing the Work Environment for Creavity. The Academy of Management Journal, 39( 5), 1154-1184.
• Avolio, Bruce J., Bernard M. Bass, Dong I. Jung (1999). Re-examining the components of transformational and transactional leadership using the Multifactor Leadership Questionnaire. Journal of Occupational and Organizational Psychology, 72, 441-462.
• Axtell, C.M., Holman, D.J., Unsworth, K.L., Wall, T.D., Waterson, P.E. and Harrington, E. (2000). Shopfloor innovation: Facilitating the suggestion and implementation of ideas. Journal of Occupational and Organizational Psychology, 73, 265–86.
• Babaita, Carmen, Gabriela Sipos, Andreia Ispas, Andrea Nagy (2010). Leadership Style and Culture for Innovation in Hotel Industry. Proceedings of the 5th WSEAS International Conference on Economy and Management Transformation, 2, 526-531.
• Baron, Reuben M. ve David A. Kenny (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology, 51 (6), 1173-1182.
• Bass, B. M. ve B. J. Avolio (1995). MLQ Multifactor Leadership Questionnaire. Redwood City, CA: Mind Garden.
• Bass, B. M., & R. Riggio (2006). Transformational Leadership. Mahwah, NJ: Lawrence Erlbaum.
• Byrne, Barbara M. (2010). Structural Equation Modeling with AMOS: Basic Concepts, Applications and Programming, 2nd Edition, New York: Routledge Taylor and Francis Group.
• Brown, Timothy A. (2006). Confirmatory Factor Analysis For Applied Research. Second Edition, New York: The Guilford Press,
• Bunce, David, Michael A. West (1995). Self Perceptions and Perceptions of Group Climate as Predictors of Individual Innovation at Work. Applied Psychology, 44 (3), 199–215.
• Carvalho, Luísa, Teresa Costa (2011). Tourism Innovation-A Literature Review Complemented By Case Study Research. Book of Proceedings, Cilt 1, International Conference on Tourism & Management Studies, Algarve, 23-33.
• Conger, Jay A. Conger Rabindra N. Kanungo (1988). The Empowerment Process: Integrating Theory and Practice. Academy of Management Review, 13( 3), 471-482. Damanpour, Fariborz (1991). Organizational Innovation: A Meta-Analysis of Effects of Determinants and Moderators. The Academy of Management Journal, 34(3), 555-590.
• De Jong, Jeroen and Deanne Den Hartog (2010). Measuring Innovative Work Behaviour. Blackwell Publishing Ltd., 19(1), 23-36.
• Dorenbosch, Luc, Marloes L. Van Engen and Marinus Verhagen (2005). On-the-job Innovation: The Impact of Job Design and Human Resource Management Through Production Ownership. On-The-Job Innovatıon, 14 (2), 129-141.
• Drucker, F. Peter, (1985). Innovation and Enterpreurship, Harper & Row Yayınevi, New York.
• Fache, Willy (2000). Methodologies for Innovation and Improvement of Services in Tourism. Managing Service Quality, 10 (6), 356-366.
• Fornell, Claes, David F. Larcker (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50.
• Hall, C. Michael ve Allan M. Williams (2008); Tourism and Innovation, Routledge, USA, Kanada.
• Hair, J., Anderson, R.E., Tahtam, R.L., Black, W.C. (1998). Multivariate Data Analysis, New Jersey, USA: Prentice Hall Inc.
• Hooper, Daire, Joseph Coughlan ve Michael R. Mullen (2008). Structural Equation Modelling: Guidelines For Determining Model Fit. The Electronic Journal of Business Research Methods, 6(1), 53-60.
• Hu, Meng-Lei Monica, Jeou-Shyan Horng, Yu-Hua Christine Sun (2009). Hospitality Teams: Knowledge Sharing And Service Innovation Performance. Tourism Management, 30, 41-50.
• Hu, L. ve Peter M. Bentler (1999). Cutoff Criteria For Fit Indexes in Covariance Structure Analysis Conventional Criteria Versus New Alternatives, Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
• Janssen, Onne (2000). Job Demands, Perceptions Of Effort–Reward Fairness And Innovative Work Behaviour. Journal of Occupational and Organizational Psychology, 73, 287-302.
• Jöreskog, Karl G. ve Dag Sörbom (1993). LISREL 8: Structural Equation Modeling With The SIMPLIS Command Language, USA: Scientific Software International.
• Jung, Dong I., Chee Chow, Anne Wu (2003). The Role Of Transformational Leadership In Enhancing Organizational Innovation: Hypotheses and Some Preliminary Findings. The Leadership Quarterly, 14, 525–544
• Kanter, R. (1988). When A Thousand Flowers Bloom: Structural, Collective, And Social Conditions For Innovation in Organizations. Research in Organizational Behavior, 10, 169-211.
• Karasar, N. (2002). Bilimsel Araştırma Yöntemi, Ankara: Nobel Yayınları.
• Kline, Rex B. (2005). Principles and Practice of Structural Equation Modeling. New York: The Guilford Press.
• Leong, Chan Tze, Amran Rasli (2014). The Relationship Between Innovative Work Behavior on Work Role Performance: An Empirical Study. Procedia -Social and Behavioral Sciences, 129, 592-600.
• Li, Xiangyin, & Zheng, Yishuang (2014). The Influential Factors of Employees Innovative Behavior and The Management Advices. Journal of Service Science and Management, 7, 446-450.
• Novelli, Marina, Birte Schmitz, Trisha Spencer (2006). Research Article Networks, Clusters and Innovation In Tourism: A Uk Experience. Tourism Management, 27, 1141–1152.
• OSLO Kılavuzu (2005). Yenilik Verilerinin Toplanması ve Yorumlanması İçin İlkeler, TUBİTAK, https://www.tubitak.gov.tr/tubitak_content_files/BTYPD/kilavuzlar/Oslo_Presentation.pdf
• Pieterse, Anne Nederveen, Daan Van Knippenberg (2010). Transformational and Transactional Leadership and İnnovative Behavior: The Moderating Role Of Psychological Empowerment. Journal Of Organizational Behavior, 31, 609-623.
• Raykov, T. ve George A. Marcoulides (2008). An Introduction To Applied Multivariate Analysis. New York: Taylor and Francis Group.
• Reuvers, Mark, Marloes L. Van Engen, Claartje J. Vinkenburg and Elisabeth Wilson- Evered (2008). Transformational Leadership and Innovative Work Behaviour: Exploring the Relevance of Gender Differences. The Authors Journal compilation, Blackwell Publishing, 17(3).
• Schumpeter, J. A. 1912 (1934). The Theory of Economic Development, Cam-bridge: Mass. Harvard University Press.
• Schumacker, E. R. ve G. R. Lomax (2010). A Beginner’s Guide to Structural Equation Modeling. Third Edition, Taylor and Francis Group, New York.
• Scott Susanne G., Reginald A. Bruce (1994). Determinants of Innovative Behavior: A Path Model of Individual Innovation in the Workplace. The Academy of Management Journal, 37 (3), 580-607.
• Spreitzer, G. M. (1995). Psychological Empowerment in The Workplace: Dimensions, Measurement, and Validation. Academy of Management Journal, 38 (5), 1442-1465.
• Spreitzer, Gretchen M. (1996). Social Structural Characteristics of Psychological Empowerment. The Academy of Management Journal, 39 (2), 483- 504.
• Subramaniam, Mohan, Mark A. Youndt (2005). The Influence Of Intellectual Capital On The Types Of Innovative Capabilities. Academy of Management Journal, Cilt 48, Sayı 3, s. 450–463.
• Steiger, J. H. (2007). Understanding The Limitations Of Global Fit Assessment In Structural Equation Modeling, Personality and Indivicual Differences, 42, 893-898.
• Tabachnick, Barbara G. ve Linda S. Fidell (2007). Using Multivariate Statistics, Fifth Edition, Boston: Pearson Inc.
• Thompson, B. (2004). Exploratory And Confirmatory Factor Analysis: Understanding Concepts and Applications, Washington DC: American Psyhcological Association,
• Thomas, K. W., and Velthouse, B. A. (1990). Cognitive Elements of Empowerment: An Interpretative Model of Intrinsic Task Motivation. Academy of Management Review, 15, 666–681
• West, M. A., & Farr, J. L. (1989). Innovation at work: Psychological perspectives. Social Behaviour, 4(1), 15-30.
• Zontek, Zbigniew (2016). The Role of Human Resources in Enhancing Innovation in Tourism Enterprises. Managing Global Transitions, 14(1), 55–73.