EXAMINING FACTORS THAT HAVE AN IMPACT ON HOSPITAL PREFERENCES OF UNIVERSITY STAFF
Abstract
This is important that factors that affect hospital preferences of individuals in medical service are understood by managers. Purpose of this study is to determine factors that have an impact on preferring or not preferring university hospital academic and administrative staff in Suleyman Demirel University and to present information about being a preferred hospital to hospital administrators by centering on these factors.
Scope of the study constitutes academic and administrative staff in Isparta Suleyman Demirel University, in January-March 2017. The total number of administrative and academic staff of Süleyman Demirel University is 2800. All scope is tried to be reached without going to whatsoever sample choice in the study. The study is based on volunteerism and 709 people agreed to participate in the study. Surveys that take part in the literature to measure factors that have an impact on hospital preference of university staff.
This is seen that two third of university staff prefer available hospitals without research and application hospital but research and application hospital is the most preferred hospital with %34,3 prefential rate when every hospital is evaluated separately at the end of the study. The most important reasons to prefer university hospital; being near to workplace, being given priority to appointment and development of technological infrastructure over the most important reasons not to prefer; a long wait, getting examined by resident physician and staying in the same room of different clinical patients in the services.
Keywords
References
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Details
Primary Language
English
Subjects
Health Care Administration
Journal Section
Research Article
Publication Date
October 27, 2019
Submission Date
April 24, 2019
Acceptance Date
September 18, 2019
Published in Issue
Year 2019 Volume: 5 Number: 9