Research Article
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Year 2024, Volume: 10 Issue: 20, 160 - 173, 31.10.2024
https://doi.org/10.48121/jihsam.1561202

Abstract

Project Number

122S749

References

  • AbuAlRub, R. F., & Al Khawaldeh, A. T. (2014). Workplace physical violence among hospital nurses and physicians in underserved areas in Jordan. J Clin Nurs, 23(13-14), 1937-1947. https://doi.org/10.1111/jocn.12473
  • Arbury, S., Hodgson, M., Zankowski, D., & Lipscomb, J. (2017). Workplace Violence Training Programs for Health Care Workers: An Analysis of Program Elements. Workplace Health Saf, 65(6), 266-272. https://doi.org/10.1177/2165079916671534
  • Ayranci, U., Yenilmez, C., Balci, Y., & Kaptanoglu, C. (2006). Identification of Violence in Turkish Health Care Settings. Journal of Interpersonal Violence, 21(2), 276-296.
  • Beck, C. T. (1992). The lived experience of postpartum depression: A phenomenological study. Nursing Research, 41(3), 166-170.
  • Bianet (2022, July 12). Bianet: Bağımsız iletişim ağı. Beyaz koda başvuran sağlıkçı sayısı 101 bine yükseldi. https://bianet.org/haber/beyaz-kod-a-basvuran-saglikci-sayisi-101-bine-yukseldi-264392
  • Bıçkıcı, F. (2013). Sağlık Çalışanlarına Yönelik Şiddet ve Neden Olan Faktörler: Bir Devlet Hastanesi Örneği. Sağlıkta Performans ve Kalite Dergisi, 5(1), 43-56.
  • Caruso, R., Toffanin, T., Folesani, F., Biancosino, B., Romagnolo, F., Riba, M. B., McFarland, D., Palagini, L., Belvederi Murri, M., Zerbinati, L., & Grassi, L. (2022). Violence Against Physicians in the Workplace: Trends, Causes, Consequences, and Strategies for Intervention. Curr Psychiatry Rep, 24(12), 911-924. https://doi.org/10.1007/s11920-022-01398-1
  • Cevik, M., Gumustakim, R. S., Bilgili, P., Ayhan Baser, D., Doganer, A., & Saper, S. H. K. (2020). Violence in healthcare at a glance: The example of the Turkish physician. Int J Health Plann Manage, 35(6), 1559-1570. https://doi.org/10.1002/hpm.3056
  • Colaizzi, P. F. (1978). Psychological research as the phenomenologist views it. In R. S. Valle & M. King (Eds.), Existential phenomenological alternatives for psychology (pp. 48-71). New York: Oxford University
  • Demiroğlu, T., Kılınç, E., & Atay, E. (2015). Sağlık çalışanlarına uygulanan şiddet: Kilis ili örneği. Sağlık Bilimleri Dergisi, 24(1), 49-55.
  • Diken, S. (2023). Türkiye'de ölümle sonuçlanan kronolojik sırayla sağlıkta şiddet vakaları ve yetersiz önlemler. Hemşireler ve Tüm Sağlık Profesyonelleri Sendikası. https://www.hepsen.org.tr/kose-yazilari/turkiye-de-olumle-sonuclanan-kronolojik-sirayla-saglikta-siddet-vakalari-ve-yetersiz-onlemler
  • Doktor Ekrem Karakaya'nın hatırası, hastanedeki odasında yaşatılıyor. (2022, October 18). Anadolu Ajansı. https://www.aa.com.tr/tr/yasam/doktor-ekrem-karakayanin-hatirasi-hastanedeki-odasinda-yasatiliyor/2714226
  • Doktoru öldürüp intihar eden emekli polisin hemşire eşine 'azmettirme' gözaltısı. (2017, March 30). Milliyet. https://www.milliyet.com.tr/gundem/doktoru-oldurup-intihar-eden-emekli-polisin-hemsire-esine-azmettirme-gozaltisi-2423233
  • Er, T., Ayoğlu, F., & Açıkgöz, B. (2020). Violence Against Healthcare Workers: Risk Factors, Effects, Evaluation and Prevention. Türkiye Halk Sağlığı Dergisi, 1-18. https://doi.org/10.20518/tjph.680771
  • Erten, R., Öztora, S., & Dağdeviren, H. N. (2019). Evaluation of Exposure to Violence Against Doctors in Health Care Facilities. Türkiye Aile Hekimliği Dergisi, 23(2), 52-63. https://doi.org/10.15511/tahd.19.00252
  • Esen, H., & Uysal, Ş. A. (2020). Covid-19 pandemi sürecinde sağlık kurumlarında beyaz kod uygulamasının incelenmesi: Antalya Eğirim ve Araştırma Hastanesi Örneği. Göbeklitepe Sağlık Bilimleri Dergisi, 3(3), 7-22.
  • Görevi başında öldürülen Dr. Kamil Furtun, ölümünün 8. yılında anıldı. (2023, May 29). Medimagazin. https://medimagazin.com.tr/hekim/gorevi-basinda-oldurulen-dr-kamil-furtun-olumunun-8-yilinda-anildi-105788
  • Hamdan, M., & Abu Hamra, A. (2015). Workplace violence towards workers in the emergency departments of Palestinian hospitals: a cross-sectional study. Hum Resour Health, 13, 28. https://doi.org/10.1186/s12960-015-0018-2
  • Icbay, M. A. (2024). Developing a Culturally-Responsive Training Program: Workplace Violence Against Physicians in Türkiye. Journal of Contemporary Medicine, 14(6). DOI:10.16899/jcm.1532411 International Labour Office. (2002). Framework guidelines for addressing workplace violence in the health sector. Geneva: International Labour Office.
  • Oktay, E. (2023, October 4). Kars'ta doktor şiddeti: Öğrencinin rapor talebi kaosa neden oldu. Genç Gazete. https://www.gencgazete.net/karsta-doktor-siddeti-ogrencinin-rapor-talebi-kaosa-neden-oldu
  • Phillips, J. P. (2016). Workplace Violence against Health Care Workers in the United States. N Engl J Med, 374(17), 1661-1669. https://doi.org/10.1056/NEJMra1501998
  • Pinar, T., Acikel, C., Pinar, G., Karabulut, E., Saygun, M., Bariskin, E., Guidotti, T. L., Akdur, R., Sabuncu, H., Bodur, S., Egri, M., Bakir, B., Acikgoz, E. M., Atceken, I., & Cengiz, M. (2017). Workplace Violence in the Health Sector in Türkiye: A National Study. J Interpers Violence, 32(15), 2345-2365. https://doi.org/10.1177/0886260515591976
  • Pompeii, L., Dement, J., Schoenfisch, A., Lavery, A., Souder, M., Smith, C., & Lipscomb, H. (2013). Perpetrator, worker and workplace characteristics associated with patient and visitor perpetrated violence (Type II) on hospital workers: a review of the literature and existing occupational injury data. J Safety Res, 44, 57-64. https://doi.org/10.1016/j.jsr.2012.09.004
  • Rosenman, K. D., Kalush, A., Reilly, M. J., Gardiner, J. C., Reeves, M., & Luo, Z. (2006). How much work-related injury and illness is missed by the current national surveillance system? J Occup Environ Med, 48(4), 357-365. https://doi.org/10.1097/01.jom.0000205864.81970.63
  • Tucker, J. D., Cheng, Y., Wong, B., Gong, N., Nie, J. B., Zhu, W., McLaughlin, M. M., Xie, R., Deng, Y., Huang, M., Wong, W. C., Lan, P., Liu, H., Miao, W., Kleinman, A., & Patient-Physician Trust Project, T. (2015). Patient-physician mistrust and violence against physicians in Guangdong Province, China: a qualitative study. BMJ Open, 5(10), e008221. https://doi.org/10.1136/bmjopen-2015-008221
  • Zafar, W., Siddiqui, E., Ejaz, K., Shehzad, M. U., Khan, U. R., Jamali, S., & Razzak, J. A. (2013). Health care personnel and workplace violence in the emergency departments of a volatile metropolis: results from Karachi, Pakistan. J Emerg Med, 45(5), 761-772. https://doi.org/10.1016/j.jemermed.2013.04.049
  • Zeren, G. Y. (2023, April 19). Sağlıkta şiddetle mücadelenin simgesi olan ‘Dr. Ersin Arslan’ın ardından neler değişti? Bilim ve Sağlık Haber Ajansı. https://www.bsha.com.tr/saglikta-siddetle-mucadelenin-simgesi-olan-dr-ersin-arslanin-ardindan-neler-degisti/

Workplace violence against healthcare workers in Türkiye: Experiences, opinions, and suggestions

Year 2024, Volume: 10 Issue: 20, 160 - 173, 31.10.2024
https://doi.org/10.48121/jihsam.1561202

Abstract

Workplace violence against healthcare workers is a complex issue with significant implications for the safety and wellbeing of professionals in the healthcare sector. Drawing on data from 136 participants across Türkiye, this study explores the prevalence, forms, impacts, and management strategies of workplace violence in healthcare settings. The demographic characteristics of the participants reveal a diverse composition of healthcare workers affected by workplace violence, highlighting the universal nature of the issue. Verbal abuse emerges as a predominant form of violence, ranging from insults and threats to humiliation, while instances of physical violence pose grave risks to healthcare professionals. The study also underscores the inadequacy of support systems within healthcare institutions and the legal system, exacerbating the distress experienced by healthcare workers. Strategies for managing workplace violence include internal coping mechanisms, peer support, and institutional intervention, underscoring the need for comprehensive training programs and enhanced institutional protocols. Recommendations for prevention encompass a multifaceted approach involving enhanced security measures, support systems, and policy reforms at various levels. The study concludes with a call to action for concerted efforts to address workplace violence against healthcare workers, emphasizing the importance of targeted interventions to ensure the safety and well-being of professionals in their workplace. These findings provide valuable insights into the complexities of workplace violence in healthcare settings and highlight the urgent need for action to address this pressing issue.

Ethical Statement

Research ethics approval for this study was granted by the Research Ethics Committee at Çanakkale Onsekiz Mart University on 25.08.2022 (No 15/25). The researcher obtained ethical approval from the local research ethics committee, ensuring adherence to established ethical guidelines throughout the study.

Supporting Institution

TÜBİTAK

Project Number

122S749

References

  • AbuAlRub, R. F., & Al Khawaldeh, A. T. (2014). Workplace physical violence among hospital nurses and physicians in underserved areas in Jordan. J Clin Nurs, 23(13-14), 1937-1947. https://doi.org/10.1111/jocn.12473
  • Arbury, S., Hodgson, M., Zankowski, D., & Lipscomb, J. (2017). Workplace Violence Training Programs for Health Care Workers: An Analysis of Program Elements. Workplace Health Saf, 65(6), 266-272. https://doi.org/10.1177/2165079916671534
  • Ayranci, U., Yenilmez, C., Balci, Y., & Kaptanoglu, C. (2006). Identification of Violence in Turkish Health Care Settings. Journal of Interpersonal Violence, 21(2), 276-296.
  • Beck, C. T. (1992). The lived experience of postpartum depression: A phenomenological study. Nursing Research, 41(3), 166-170.
  • Bianet (2022, July 12). Bianet: Bağımsız iletişim ağı. Beyaz koda başvuran sağlıkçı sayısı 101 bine yükseldi. https://bianet.org/haber/beyaz-kod-a-basvuran-saglikci-sayisi-101-bine-yukseldi-264392
  • Bıçkıcı, F. (2013). Sağlık Çalışanlarına Yönelik Şiddet ve Neden Olan Faktörler: Bir Devlet Hastanesi Örneği. Sağlıkta Performans ve Kalite Dergisi, 5(1), 43-56.
  • Caruso, R., Toffanin, T., Folesani, F., Biancosino, B., Romagnolo, F., Riba, M. B., McFarland, D., Palagini, L., Belvederi Murri, M., Zerbinati, L., & Grassi, L. (2022). Violence Against Physicians in the Workplace: Trends, Causes, Consequences, and Strategies for Intervention. Curr Psychiatry Rep, 24(12), 911-924. https://doi.org/10.1007/s11920-022-01398-1
  • Cevik, M., Gumustakim, R. S., Bilgili, P., Ayhan Baser, D., Doganer, A., & Saper, S. H. K. (2020). Violence in healthcare at a glance: The example of the Turkish physician. Int J Health Plann Manage, 35(6), 1559-1570. https://doi.org/10.1002/hpm.3056
  • Colaizzi, P. F. (1978). Psychological research as the phenomenologist views it. In R. S. Valle & M. King (Eds.), Existential phenomenological alternatives for psychology (pp. 48-71). New York: Oxford University
  • Demiroğlu, T., Kılınç, E., & Atay, E. (2015). Sağlık çalışanlarına uygulanan şiddet: Kilis ili örneği. Sağlık Bilimleri Dergisi, 24(1), 49-55.
  • Diken, S. (2023). Türkiye'de ölümle sonuçlanan kronolojik sırayla sağlıkta şiddet vakaları ve yetersiz önlemler. Hemşireler ve Tüm Sağlık Profesyonelleri Sendikası. https://www.hepsen.org.tr/kose-yazilari/turkiye-de-olumle-sonuclanan-kronolojik-sirayla-saglikta-siddet-vakalari-ve-yetersiz-onlemler
  • Doktor Ekrem Karakaya'nın hatırası, hastanedeki odasında yaşatılıyor. (2022, October 18). Anadolu Ajansı. https://www.aa.com.tr/tr/yasam/doktor-ekrem-karakayanin-hatirasi-hastanedeki-odasinda-yasatiliyor/2714226
  • Doktoru öldürüp intihar eden emekli polisin hemşire eşine 'azmettirme' gözaltısı. (2017, March 30). Milliyet. https://www.milliyet.com.tr/gundem/doktoru-oldurup-intihar-eden-emekli-polisin-hemsire-esine-azmettirme-gozaltisi-2423233
  • Er, T., Ayoğlu, F., & Açıkgöz, B. (2020). Violence Against Healthcare Workers: Risk Factors, Effects, Evaluation and Prevention. Türkiye Halk Sağlığı Dergisi, 1-18. https://doi.org/10.20518/tjph.680771
  • Erten, R., Öztora, S., & Dağdeviren, H. N. (2019). Evaluation of Exposure to Violence Against Doctors in Health Care Facilities. Türkiye Aile Hekimliği Dergisi, 23(2), 52-63. https://doi.org/10.15511/tahd.19.00252
  • Esen, H., & Uysal, Ş. A. (2020). Covid-19 pandemi sürecinde sağlık kurumlarında beyaz kod uygulamasının incelenmesi: Antalya Eğirim ve Araştırma Hastanesi Örneği. Göbeklitepe Sağlık Bilimleri Dergisi, 3(3), 7-22.
  • Görevi başında öldürülen Dr. Kamil Furtun, ölümünün 8. yılında anıldı. (2023, May 29). Medimagazin. https://medimagazin.com.tr/hekim/gorevi-basinda-oldurulen-dr-kamil-furtun-olumunun-8-yilinda-anildi-105788
  • Hamdan, M., & Abu Hamra, A. (2015). Workplace violence towards workers in the emergency departments of Palestinian hospitals: a cross-sectional study. Hum Resour Health, 13, 28. https://doi.org/10.1186/s12960-015-0018-2
  • Icbay, M. A. (2024). Developing a Culturally-Responsive Training Program: Workplace Violence Against Physicians in Türkiye. Journal of Contemporary Medicine, 14(6). DOI:10.16899/jcm.1532411 International Labour Office. (2002). Framework guidelines for addressing workplace violence in the health sector. Geneva: International Labour Office.
  • Oktay, E. (2023, October 4). Kars'ta doktor şiddeti: Öğrencinin rapor talebi kaosa neden oldu. Genç Gazete. https://www.gencgazete.net/karsta-doktor-siddeti-ogrencinin-rapor-talebi-kaosa-neden-oldu
  • Phillips, J. P. (2016). Workplace Violence against Health Care Workers in the United States. N Engl J Med, 374(17), 1661-1669. https://doi.org/10.1056/NEJMra1501998
  • Pinar, T., Acikel, C., Pinar, G., Karabulut, E., Saygun, M., Bariskin, E., Guidotti, T. L., Akdur, R., Sabuncu, H., Bodur, S., Egri, M., Bakir, B., Acikgoz, E. M., Atceken, I., & Cengiz, M. (2017). Workplace Violence in the Health Sector in Türkiye: A National Study. J Interpers Violence, 32(15), 2345-2365. https://doi.org/10.1177/0886260515591976
  • Pompeii, L., Dement, J., Schoenfisch, A., Lavery, A., Souder, M., Smith, C., & Lipscomb, H. (2013). Perpetrator, worker and workplace characteristics associated with patient and visitor perpetrated violence (Type II) on hospital workers: a review of the literature and existing occupational injury data. J Safety Res, 44, 57-64. https://doi.org/10.1016/j.jsr.2012.09.004
  • Rosenman, K. D., Kalush, A., Reilly, M. J., Gardiner, J. C., Reeves, M., & Luo, Z. (2006). How much work-related injury and illness is missed by the current national surveillance system? J Occup Environ Med, 48(4), 357-365. https://doi.org/10.1097/01.jom.0000205864.81970.63
  • Tucker, J. D., Cheng, Y., Wong, B., Gong, N., Nie, J. B., Zhu, W., McLaughlin, M. M., Xie, R., Deng, Y., Huang, M., Wong, W. C., Lan, P., Liu, H., Miao, W., Kleinman, A., & Patient-Physician Trust Project, T. (2015). Patient-physician mistrust and violence against physicians in Guangdong Province, China: a qualitative study. BMJ Open, 5(10), e008221. https://doi.org/10.1136/bmjopen-2015-008221
  • Zafar, W., Siddiqui, E., Ejaz, K., Shehzad, M. U., Khan, U. R., Jamali, S., & Razzak, J. A. (2013). Health care personnel and workplace violence in the emergency departments of a volatile metropolis: results from Karachi, Pakistan. J Emerg Med, 45(5), 761-772. https://doi.org/10.1016/j.jemermed.2013.04.049
  • Zeren, G. Y. (2023, April 19). Sağlıkta şiddetle mücadelenin simgesi olan ‘Dr. Ersin Arslan’ın ardından neler değişti? Bilim ve Sağlık Haber Ajansı. https://www.bsha.com.tr/saglikta-siddetle-mucadelenin-simgesi-olan-dr-ersin-arslanin-ardindan-neler-degisti/
There are 27 citations in total.

Details

Primary Language English
Subjects Health Policy
Journal Section Orginal Research
Authors

Mehmet Ali İçbay 0000-0002-6789-0306

Ali Emre Şevik 0000-0002-4651-2859

Project Number 122S749
Publication Date October 31, 2024
Submission Date October 6, 2024
Acceptance Date October 25, 2024
Published in Issue Year 2024 Volume: 10 Issue: 20

Cite

APA İçbay, M. A., & Şevik, A. E. (2024). Workplace violence against healthcare workers in Türkiye: Experiences, opinions, and suggestions. Journal of International Health Sciences and Management, 10(20), 160-173. https://doi.org/10.48121/jihsam.1561202
AMA İçbay MA, Şevik AE. Workplace violence against healthcare workers in Türkiye: Experiences, opinions, and suggestions. Journal of International Health Sciences and Management. October 2024;10(20):160-173. doi:10.48121/jihsam.1561202
Chicago İçbay, Mehmet Ali, and Ali Emre Şevik. “Workplace Violence Against Healthcare Workers in Türkiye: Experiences, Opinions, and Suggestions”. Journal of International Health Sciences and Management 10, no. 20 (October 2024): 160-73. https://doi.org/10.48121/jihsam.1561202.
EndNote İçbay MA, Şevik AE (October 1, 2024) Workplace violence against healthcare workers in Türkiye: Experiences, opinions, and suggestions. Journal of International Health Sciences and Management 10 20 160–173.
IEEE M. A. İçbay and A. E. Şevik, “Workplace violence against healthcare workers in Türkiye: Experiences, opinions, and suggestions”, Journal of International Health Sciences and Management, vol. 10, no. 20, pp. 160–173, 2024, doi: 10.48121/jihsam.1561202.
ISNAD İçbay, Mehmet Ali - Şevik, Ali Emre. “Workplace Violence Against Healthcare Workers in Türkiye: Experiences, Opinions, and Suggestions”. Journal of International Health Sciences and Management 10/20 (October 2024), 160-173. https://doi.org/10.48121/jihsam.1561202.
JAMA İçbay MA, Şevik AE. Workplace violence against healthcare workers in Türkiye: Experiences, opinions, and suggestions. Journal of International Health Sciences and Management. 2024;10:160–173.
MLA İçbay, Mehmet Ali and Ali Emre Şevik. “Workplace Violence Against Healthcare Workers in Türkiye: Experiences, Opinions, and Suggestions”. Journal of International Health Sciences and Management, vol. 10, no. 20, 2024, pp. 160-73, doi:10.48121/jihsam.1561202.
Vancouver İçbay MA, Şevik AE. Workplace violence against healthcare workers in Türkiye: Experiences, opinions, and suggestions. Journal of International Health Sciences and Management. 2024;10(20):160-73.