THE COMMUNICATION SKILLS OF HEALTHCARE PROFESSIONALS AS OPPOSED TO THOSE WORKING OUTSIDE THE HEALTHCARE SECTOR

Year 2024, Volume: 10 Issue: 20, 160 - 173, 31.10.2024

Çiğdem Keskin , Derviş Boztosun , Özge Üstün , Dilek Ener , Faruk Yaman

https://doi.org/10.48121/jihsam.1565325

Abstract

Communication, a fundamental aspect of human interaction, was the focus of this study. We compared the communication skills of individuals in the healthcare sector with those outside it. While the research did not uncover significant differences based on demographic characteristics, it did reveal noteworthy disparities in communication skill scores. These findings, we believe, will significantly contribute to the existing literature and provide valuable insights for addressing communication challenges at an institutional level. We recommend similar research in different institutions and sectors, with results evaluated separately, to further enhance our understanding of this crucial area.

Keywords

Communication, Communication skill, Healthcare workers

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