A Comparison of innovation practices at airports

Year 2024, Volume: 7 Issue: 2, 127 - 145, 22.10.2024

Didem Göçmen

https://doi.org/10.51513/jitsa.1436536

Abstract

Airports today have evolved into not only units providing infrastructure services but also complex business entities with a wide range of services. This transformation necessitates the adoption of innovative approaches in airport commercialization and increasing non-aviation revenues. Innovation plays a central role in addressing the growing global passenger traffic and operational efficiency needs of airports. This study addresses the classification of innovation and the comparison of innovative practices in airports, considering current airport management approaches. The innovation strategies adopted by airports and their key common features are examined. The findings of the study indicate that airports generally promote innovation by adopting technological innovations aimed at operational improvements and enhancing customer experience. Additionally, airports are seen to take innovative steps in areas such as environmental sustainability and energy efficiency. The importance of adopting a long-term, holistic strategic approach and collaboration among all stakeholders for the effective implementation of innovative solutions in airports is emphasized

Keywords

Airport management, İnnovation, Sustainability, Air transport

Havalimanlarında inovasyon uygulamalarının karşılaştırılması

Abstract

Havalimanları, günümüzde sadece altyapı hizmeti sunan birimler değil, aynı zamanda karmaşık iş modelleri ve geniş bir hizmet yelpazesine sahip işletmeler haline gelmişlerdir. Bu değişim, havalimanlarının ticarileşmesinde ve havacılık dışı gelirlerini artırmada, yenilikçi yaklaşımlar benimsenmesini gerektirmektedir. İnovasyon, havaalanlarının giderek artan küresel yolcu trafiği ve operasyonel verimlilik ihtiyaçlarını karşılama çabalarında merkezi bir role sahiptir. Bu çalışmada, inovasyonun sınıflandırılması ve güncel havalimanı yönetimi yaklaşımları dikkate alınarak havalimanlarında inovatif uygulamaların karşılaştırılması ele alınmıştır. Havalimanlarının benimsedikleri inovasyon stratejileri ve temel ortak özellikler incelenmiştir. Çalışma sonuçları, havalimanlarının genellikle operasyonel iyileştirmeler ve müşteri deneyimini artırmaya yönelik teknolojik yenilikleri benimseyerek inovasyonu teşvik ettiğini göstermektedir. Ayrıca, havaalanlarının çevresel sürdürülebilirlik ve enerji verimliliği gibi alanlarda da inovatif adımlar attığı görülmektedir. Havalimanlarında inovatif çözümlerin etkin bir şekilde uygulanması için uzun vadeli, bütünsel bir stratejik yaklaşımın benimsenmesinin ve tüm paydaşların iş birliğinin önemi vurgulanmaktadır

Keywords

Havalimanı yönetimi, İnovasyon, Sürdürülebilirlik, Hava Taşımacılığı

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