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The Impact Of Social Media Addiction On Shyness And Interpersonal Competence: Exploring Emotional And Relational Dynamics

Year 2025, Volume: 12 Issue: 2, 68 - 77, 31.08.2025
https://doi.org/10.32739/jnbs.12.2.4

Abstract

Aim: Social media addiction has emerged as a significant factor influencing interpersonal relationships and emotional well-being. While social media facilitates connection, excessive use is linked to impaired interpersonal competence, increased shyness, and heightened social challenges. This study examines the relationships between social media addiction, shyness, and interpersonal competence, focusing on dimensions such as relationship initiation, self-disclosure, influence, emotional support, and conflict management. Materials and Methods: A cross-sectional study of 2,661 adults was conducted using online surveys. Data were collected with the Social Media Addiction Scale, the Shyness Scale, and the Interpersonal Competence Scale. Analyses, including descriptive statistics, correlations, and regressions, were performed using SPSS 21.0. Results: Participants reported an average daily social media usage of 3–4 hours, primarily during evening hours. Social media addiction was positively associated with shyness (explaining 22% of variance) and negatively associated with interpersonal competence (explaining 5–11% of variance across dimensions). Conflict and mood regulation were the strongest predictors of reduced interpersonal competence across multiple relational domains, including relationship initiation, self-disclosure, and emotional support. Shyness moderated the relationship, with socially shy individuals exhibiting higher dependency on social media and reduced emotional support and relationship initiation skills. Conclusion: Social media addiction negatively impacts interpersonal competence and exacerbates shyness, particularly among individuals with limited social skills. These findings highlight the need for targeted interventions addressing social media dependency and promoting interpersonal skills. Future research should explore longitudinal and cross-cultural perspectives to deepen understanding of these dynamics.

References

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  • 3. Kirik A, Arslan A, Çetinkaya A, Mehmet G. A quantitative research on the level of social media addiction among young people in Turkey. International Journal of Sport Culture and Science. 2015;3(3):108-22. https://doi.org/10.14486/IntJSCS444
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  • 5. Valkenburg, P.M., Peter, J. Online communication and adolescent well-being: Testing the stimulation versus the displacement hypothesis. Journal of computer-mediated communication, 2007, 12.4: 1169-1182.
  • 6. Ahmed, M. (2023). Psychological Impact of Social Media Addiction on Interpersonal Relationships in Pakistan. International Journal of Psychology, 8(4), 53-65. https://doi.org/10.47604/ijp.2421
  • 7. Ünal, A. T. (2020). A comparative study of social media addiction among Turkish and Korean university students. Journal of Economy Culture and Society, (62), 307-322.
  • 8. Cheek JM, Melchior LA. Shyness, self-esteem, and self-consciousness. Handbook of social and evaluation anxiety: Springer; 1990. p. 47-82.
  • 9. Güngör, A. (2001). Utangaçlık Ölçeğinin Geliştirilmesi Geçerlik ve Güvenirlik Çalışmaları [Development, Validity, and Reliability Studies of the Shyness Scale]. Turkish Psychological Counseling and Guidance Journal, 2(15), 17-22. https://doi.org/10.17066/pdrd.93287.
  • 10. Buhrmester D, Furman W, Wittenberg MT, Reis HT. Five domains of interpersonal competence in peer relationships. Journal of Personality and Social psychology. 1988;55(6):991. https://doi.org/10.1037/0022- 3514.55.6.991
  • 11. Şahin, E., & Gizir, C. (2014). Üniversite Öğrencilerinde Utangaçlık: Benlik Saygısı ve Kişilerarası Yetkinlik Değişkenlerinin Rolü. Turkish Psychological Counseling and Guidance Journal, 5(41), 78-88. https://doi.org/10.17066/pdrd.60388
  • 12. Egren A, Mercan Başpınar M, Basat O. What is the role of social media addiction in Covid-19 anxiety frequency? A cross-sectional study. ETD. 2022;61(3):334-41. DOI:10.19161/etd.1167197
  • 13. Dinçsoy B. Sosyal medya bağımlılığının, romantik ilişkilerdeki güven duygusu ve ilişki doyumu açısından incelenmesi [Examination of social media addiction in terms of trust and relationship satisfaction in romantic relationships.] İstanbul Kent Üniversitesi Lisansüstü Eğitim Enstitüsü; 2021 [https://acikerisim.kent.edu.tr/xmlui/ handle/20.500.12780/292].
  • 14. Döş, B., & Özşahin, C. (2019). ÖĞRETMENLERİN SOSYAL MEDYA BAĞIMLILIĞI, ÖĞRETMENLİK ÖZ-YETERLİLİKLERİ VE MOTİVASYONLARI ARASINDAKİ İLİŞKİNİN İNCELENMESİ. [Examining the Relationship Between Teachers’ Social Media Addiction, Teaching Self-Efficacy, and Motivation] [Elektronik Sosyal Bilimler Dergisi, 18(71), 1397-1408. https://doi. org/10.17755/esosder.519230
  • 15. Ciacchini R, Orrù G, Cucurnia E, Sabbatini S, Scafuto F, Lazzarelli A, Miccoli M, Gemignani A, Conversano C. Social Media in Adolescents: A Retrospective Correlational Study on Addiction. Children (Basel). 2023 Jan 31;10(2):278. doi: 10.3390/children10020278. PMID: 36832407; PMCID: PMC9954802.
  • 16. Yang, S. Y., Wang, Y. C., Lee, Y. C., Lin, Y. L., Hsieh, P. L., & Lin, P. H. (2022, May). Does smartphone addiction, social media addiction, and/or internet game addiction affect adolescents’ interpersonal interactions?. In Healthcare (Vol. 10, No. 5, p. 963). MDPI. DOI: 10.3390/healthcare10050963
  • 17. Wang, YL., Chen, YJ. & Liu, CC. The relationship between social media usage and loneliness among younger and older adults: the moderating effect of shyness. BMC Psychol 12, 343 (2024). https:// doi.org/10.1186/s40359-024-01727-4.
  • 18. Xiao, B., Parent, N., Hein-Salvi, C., & Shapka, J. D. (2023). Shyness and problematic internet use among adolescents and young adults: A systematic review and meta‐analysis. Cogent Mental Health, 2(1), 2278879. DOI:10.1080/28324765.2023.2278879
  • 19. Luo, M., & Hancock, J. T. (2020). Self-disclosure and social media: Motivations, mechanisms, and psychological well-being. Current Opinion in Psychology, 31, 110–115. https://doi.org/10.1016/ j.copsyc.2019.08.019
  • 20. Towner, E., Grint, J., Levy, T., Blakemore, S. J., & Tomova, L. (2022). Revealing the self in a digital world: A systematic review of adolescent online and offline self-disclosure. Current Opinion in Psychology, 45, 101309. https://doi.org/10.1016/j.copsyc.2022.101309
  • 21. Su, Y., Yan, Z., Lin, W., & Liu, X. (2024). The Relationship Between Smartphone Addiction and the Interpersonal Competence of Chinese Private College Students: A Moderated Mediation Model. Psychology Research and Behavior Management, 653-66419. DOI:10.2147/ PRBM.S445364
  • 22. Soner O, Yilmaz O. Social media fear of dislike in adolescents: A scale development study. İstanbul Aydın Üniversitesi Sosyal Bilimler Dergisi. 2021;13(2):533-54. DOI: 10.17932/IAU.IAUSBD.2021.021/ iausbd_v13i2009
  • 23. Brody N. Opting out of social media: Online communication attitudes mediate the relationship between personality factors and Facebook non-use. Southern Communication Journal. 2018;83(2):75-88. DOI: 10.1080/1041794X.2017.1413415
  • 24. Appel M, Gnambs T. Shyness and social media use: A metaanalytic summary of moderating and mediating effects. Computers in Human Behavior. 2019;98:294-301. https://doi.org/10.1016/j.chb.2019.04.018
  • 25. Sheldon P. Voices that cannot be heard: Can shyness explain how we communicate on Facebook versus face-to-face? Computers in Human Behavior. 2013;29(4):1402-7. DOI:10.1016/j.chb.2013.01.016
  • 26. YÜKSEL MY, Çini A, Yasak B. GENÇ YETİŞKİNLERDE SOSYAL MEDYA BAĞIMLILIĞI, YALNIZLIK VE YAŞAM DOYUMUNUN İNCELENMESİ. Atatürk Üniversitesi Kazım Karabekir Eğitim Fakültesi Dergisi. 2020(40):66-85. Doi: 10.33418/ataunikkefd.676402
  • 27. D’Arienzo MC, Boursier V, Griffiths MD. Addiction to social media and attachment styles: a systematic literature review. International Journal of Mental Health and Addiction. 2019;17:1094-118. DOI:10.1007/s11469-019-00082-5
  • 28. Lahiry S, Choudhury S, Chatterjee S, Hazra A. Impact of social media on academic performance and interpersonal relation: A cross-sectional study among students at a tertiary medical center in East India. Journal of education and health promotion. 2019;8(1):73. DOI: 10.4103/jehp.jehp_365_18
  • 29. Wang G, Chen M, editors. Social Media Using Frequency and the Quality of Social Relationships Among Adolescents: the Moderating Effect of Shyness. 2020 International Conference on Modern Education and Information Management (ICMEIM); 2020: IEEE. DOI:10.1109/ICMEIM51375.2020.00159
  • 30. Muscanell, N. L., Guadagno, R. E. Make new friends or keep the old: Gender and personality differences in social networking use. Computers in Human Behavior, 2012, 28.1: 107-112.

Year 2025, Volume: 12 Issue: 2, 68 - 77, 31.08.2025
https://doi.org/10.32739/jnbs.12.2.4

Abstract

References

  • 1.Tucker, J. A., Buscemi, J., Murphy, J. G., Reed, D. D., & Vuchinich, R. E. (2023). Addictive behavior as molar behavioral allocation: Distinguishing efficient and final causes in translational research and practice. Psychology of Addictive Behaviors, 37(1), 1. doi: 10.1037/adb0000845. Epub 2022 Jul 4. PMID: 35787099; PMCID:PMC9811182.
  • 2. Adhiarso DS, Utari P, Hastjarjo S. The impact of digital technology to change people’s behavior in using the media. Digit Press Soc Sci Humanit. 2019;2(2018):5. DOI:10.29037/digitalpress.42256
  • 3. Kirik A, Arslan A, Çetinkaya A, Mehmet G. A quantitative research on the level of social media addiction among young people in Turkey. International Journal of Sport Culture and Science. 2015;3(3):108-22. https://doi.org/10.14486/IntJSCS444
  • 4. Kardefelt-Winther, D. A. conceptual and methodological critique of internet addiction research: Towards a model of compensatory internet use. Computers in human behavior, 2014, 31: 351-354. 5.
  • 5. Valkenburg, P.M., Peter, J. Online communication and adolescent well-being: Testing the stimulation versus the displacement hypothesis. Journal of computer-mediated communication, 2007, 12.4: 1169-1182.
  • 6. Ahmed, M. (2023). Psychological Impact of Social Media Addiction on Interpersonal Relationships in Pakistan. International Journal of Psychology, 8(4), 53-65. https://doi.org/10.47604/ijp.2421
  • 7. Ünal, A. T. (2020). A comparative study of social media addiction among Turkish and Korean university students. Journal of Economy Culture and Society, (62), 307-322.
  • 8. Cheek JM, Melchior LA. Shyness, self-esteem, and self-consciousness. Handbook of social and evaluation anxiety: Springer; 1990. p. 47-82.
  • 9. Güngör, A. (2001). Utangaçlık Ölçeğinin Geliştirilmesi Geçerlik ve Güvenirlik Çalışmaları [Development, Validity, and Reliability Studies of the Shyness Scale]. Turkish Psychological Counseling and Guidance Journal, 2(15), 17-22. https://doi.org/10.17066/pdrd.93287.
  • 10. Buhrmester D, Furman W, Wittenberg MT, Reis HT. Five domains of interpersonal competence in peer relationships. Journal of Personality and Social psychology. 1988;55(6):991. https://doi.org/10.1037/0022- 3514.55.6.991
  • 11. Şahin, E., & Gizir, C. (2014). Üniversite Öğrencilerinde Utangaçlık: Benlik Saygısı ve Kişilerarası Yetkinlik Değişkenlerinin Rolü. Turkish Psychological Counseling and Guidance Journal, 5(41), 78-88. https://doi.org/10.17066/pdrd.60388
  • 12. Egren A, Mercan Başpınar M, Basat O. What is the role of social media addiction in Covid-19 anxiety frequency? A cross-sectional study. ETD. 2022;61(3):334-41. DOI:10.19161/etd.1167197
  • 13. Dinçsoy B. Sosyal medya bağımlılığının, romantik ilişkilerdeki güven duygusu ve ilişki doyumu açısından incelenmesi [Examination of social media addiction in terms of trust and relationship satisfaction in romantic relationships.] İstanbul Kent Üniversitesi Lisansüstü Eğitim Enstitüsü; 2021 [https://acikerisim.kent.edu.tr/xmlui/ handle/20.500.12780/292].
  • 14. Döş, B., & Özşahin, C. (2019). ÖĞRETMENLERİN SOSYAL MEDYA BAĞIMLILIĞI, ÖĞRETMENLİK ÖZ-YETERLİLİKLERİ VE MOTİVASYONLARI ARASINDAKİ İLİŞKİNİN İNCELENMESİ. [Examining the Relationship Between Teachers’ Social Media Addiction, Teaching Self-Efficacy, and Motivation] [Elektronik Sosyal Bilimler Dergisi, 18(71), 1397-1408. https://doi. org/10.17755/esosder.519230
  • 15. Ciacchini R, Orrù G, Cucurnia E, Sabbatini S, Scafuto F, Lazzarelli A, Miccoli M, Gemignani A, Conversano C. Social Media in Adolescents: A Retrospective Correlational Study on Addiction. Children (Basel). 2023 Jan 31;10(2):278. doi: 10.3390/children10020278. PMID: 36832407; PMCID: PMC9954802.
  • 16. Yang, S. Y., Wang, Y. C., Lee, Y. C., Lin, Y. L., Hsieh, P. L., & Lin, P. H. (2022, May). Does smartphone addiction, social media addiction, and/or internet game addiction affect adolescents’ interpersonal interactions?. In Healthcare (Vol. 10, No. 5, p. 963). MDPI. DOI: 10.3390/healthcare10050963
  • 17. Wang, YL., Chen, YJ. & Liu, CC. The relationship between social media usage and loneliness among younger and older adults: the moderating effect of shyness. BMC Psychol 12, 343 (2024). https:// doi.org/10.1186/s40359-024-01727-4.
  • 18. Xiao, B., Parent, N., Hein-Salvi, C., & Shapka, J. D. (2023). Shyness and problematic internet use among adolescents and young adults: A systematic review and meta‐analysis. Cogent Mental Health, 2(1), 2278879. DOI:10.1080/28324765.2023.2278879
  • 19. Luo, M., & Hancock, J. T. (2020). Self-disclosure and social media: Motivations, mechanisms, and psychological well-being. Current Opinion in Psychology, 31, 110–115. https://doi.org/10.1016/ j.copsyc.2019.08.019
  • 20. Towner, E., Grint, J., Levy, T., Blakemore, S. J., & Tomova, L. (2022). Revealing the self in a digital world: A systematic review of adolescent online and offline self-disclosure. Current Opinion in Psychology, 45, 101309. https://doi.org/10.1016/j.copsyc.2022.101309
  • 21. Su, Y., Yan, Z., Lin, W., & Liu, X. (2024). The Relationship Between Smartphone Addiction and the Interpersonal Competence of Chinese Private College Students: A Moderated Mediation Model. Psychology Research and Behavior Management, 653-66419. DOI:10.2147/ PRBM.S445364
  • 22. Soner O, Yilmaz O. Social media fear of dislike in adolescents: A scale development study. İstanbul Aydın Üniversitesi Sosyal Bilimler Dergisi. 2021;13(2):533-54. DOI: 10.17932/IAU.IAUSBD.2021.021/ iausbd_v13i2009
  • 23. Brody N. Opting out of social media: Online communication attitudes mediate the relationship between personality factors and Facebook non-use. Southern Communication Journal. 2018;83(2):75-88. DOI: 10.1080/1041794X.2017.1413415
  • 24. Appel M, Gnambs T. Shyness and social media use: A metaanalytic summary of moderating and mediating effects. Computers in Human Behavior. 2019;98:294-301. https://doi.org/10.1016/j.chb.2019.04.018
  • 25. Sheldon P. Voices that cannot be heard: Can shyness explain how we communicate on Facebook versus face-to-face? Computers in Human Behavior. 2013;29(4):1402-7. DOI:10.1016/j.chb.2013.01.016
  • 26. YÜKSEL MY, Çini A, Yasak B. GENÇ YETİŞKİNLERDE SOSYAL MEDYA BAĞIMLILIĞI, YALNIZLIK VE YAŞAM DOYUMUNUN İNCELENMESİ. Atatürk Üniversitesi Kazım Karabekir Eğitim Fakültesi Dergisi. 2020(40):66-85. Doi: 10.33418/ataunikkefd.676402
  • 27. D’Arienzo MC, Boursier V, Griffiths MD. Addiction to social media and attachment styles: a systematic literature review. International Journal of Mental Health and Addiction. 2019;17:1094-118. DOI:10.1007/s11469-019-00082-5
  • 28. Lahiry S, Choudhury S, Chatterjee S, Hazra A. Impact of social media on academic performance and interpersonal relation: A cross-sectional study among students at a tertiary medical center in East India. Journal of education and health promotion. 2019;8(1):73. DOI: 10.4103/jehp.jehp_365_18
  • 29. Wang G, Chen M, editors. Social Media Using Frequency and the Quality of Social Relationships Among Adolescents: the Moderating Effect of Shyness. 2020 International Conference on Modern Education and Information Management (ICMEIM); 2020: IEEE. DOI:10.1109/ICMEIM51375.2020.00159
  • 30. Muscanell, N. L., Guadagno, R. E. Make new friends or keep the old: Gender and personality differences in social networking use. Computers in Human Behavior, 2012, 28.1: 107-112.
There are 30 citations in total.

Details

Primary Language English
Subjects Psychiatry
Journal Section Research Article
Authors

Burak Öge 0000-0002-0029-9626

Ipek Ozonder Unal 0000-0003-3509-0061

Habib Erensoy 0000-0002-4278-2739

Tonguç Berkol 0000-0003-4341-6826

Publication Date August 31, 2025
Submission Date March 19, 2025
Acceptance Date August 5, 2025
Published in Issue Year 2025 Volume: 12 Issue: 2

Cite

Vancouver Öge B, Ozonder Unal I, Erensoy H, Berkol T. The Impact Of Social Media Addiction On Shyness And Interpersonal Competence: Exploring Emotional And Relational Dynamics. JNBS. 2025;12(2):68-77.