ÜNİVERSİTELERDE BİLGİ SİSTEMİ SEÇİM KRİTERLERİNİN SWARA YÖNTEMİ İLE AĞIRLIKLANDIRILMASI: AMPİRİK BİR ÇALIŞMA

Year 2018, Volume: 6 Issue: 1, 59 - 85, 20.04.2018

Büşra Kutlu Karabıyık , Mehmet Erdemir Gündoğmuş

https://doi.org/10.22139/jobs.379695

Cited By: 3

Abstract

Amaç: Bu çalışmada üniversitelerde
satın alınması ve kullanılması planlanan bilgi sistemleri alternatifleri
arasından en iyisinin seçilmesi için çeşitli seçim kriterlerinin önem
derecelerine göre ağırlıklandırılmaları amaçlanmaktadır.

Yöntem: Değerlendirme kriterlerinin
ağırlıklandırılmaları için Adım Adım Ağırlık Değerlendirme Oran Analizi (SWARA)
yöntemi kullanılmıştır.

Bulgular: Üniversitelerin beklentilerini karşılayan bilgi
sisteminin seçimi için kullanılan kriterler arasında en yüksek önem derecesine
sahip kriterin “Memnuniyet” kriteri olduğu ve en düşük öneme sahip kriterin ise
“Bilgi Süreçleri” olduğu sonucuna ulaşılmıştır. “Fonksiyonellik” ve
“Maliyet”  sırasıyla ikinci ve üçüncü
öneme sahip kriterler olarak bulunmuştur.

Sonuç: Üniversitelerde haberleşme, bilgi
üretme, bilgiyi paylaşma, işbirliği yapma vb. gibi hayati önem taşıyan
süreçleri kolaylaştıran bilgi sistemlerinin seçim süreci yönetilirken göz önüne
alınması gereken hususlar hiyerarşik sıraya göre aydınlatılmıştır.

Keywords

Üniversite Bilgi Sistemleri, SWARA, Çok Kriterli Karar Verme

WEIGHTING UNIVERSITY INFORMATION SYSTEM SELECTION CRITERIA BY SWARA METHOD: AN EMPIRICAL STUDY

Abstract

Aim: It is aimed to weight various information system selection
criteria according to their importance levels in order to select the best one among
the alternatives which is planned to be purchased and used by universities.

Method: The Step-by-Step Weighted Ratio Analysis (SWARA) method was
used to weight the evaluation criteria.

Findings: It was concluded that the criterion with the highest
degree of importance is the "Satisfaction" and the lowest criterion
is the "Information Processes" among the criteria used for selecting
the information system that meets the expectations of the universities.
"Functionality" and "Cost" were found to have the second
and third important criteria respectively.

Results: Aspects that must be considered while managing selection
process of information systems that facilitates some vital process in
universities such as communication, information generation, sharing of
information, cooperation, etc. were highlighted in a hierarchical order.

Keywords

University Information Systems, SWARA, Multi-Criteria Decision Making

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