Otel Çalışanlarında Kariyer Uyumluluğunun Algılanan İş Stresine Etkisinde İş Yerinde Sıkılmanın Aracılık Rolü

Abstract

Örgütte işgörenin yaptığı işin monoton olması veya kapasitesi altında olması nedeniyle kendini mutsuz hissetmesi durumu iş yerinde sıkılma sendromu (Boreout Sendromu) olarak tanımlanmaktadır. Bu durum işgörende can sıkıntısına ve işiyle ilgili olumsuz duygular beslemesine neden olmaktadır. Bu bağlamda, bu araştırmanın amacı, otel işletmelerinde çalışanların iş yerinde sıkılma sendromu, kariyer uyumluluğu ile algılanan iş stresi arasındaki ilişkileri incelemektir. Ayrıca, otel çalışanlarında kariyer uyumluluğunun algılanan iş stresine etkisinde iş yerinde sıkılmanın aracılık rolü olup olmadığını belirlemek amaçlanmaktadır. Araştırma verisi, 11.05.2023-16.09.2023 tarihleri arasında Eskişehir ilinde yer alan 4 ve 5 yıldızlı otel işletmesi çalışanlarından kolayda örneklem yöntemi ile yüz yüze ve çevrim içi anket tekniği aracılığıyla elde edilmiştir. Elde edilen 358 anket verisinin betimsel istatistik, faktör ve regresyon analizleri gerçekleştirilmiştir. Bulgular, otel çalışanlarında kariyer uyumluluğunun iş yerinde sıkılmayı ve algılanan iş stresini negatif yönde etkilediğini, iş yerinde sıkılmanın algılanan iş stresini ise pozitif yönde etkilediğini göstermektedir. Ayrıca, kariyer uyumluluğu ile algılanan iş stresi arasındaki ilişkide iş yerinde sıkılmanın kısmi aracılık etkisi olduğu belirlenmiştir. Sonuç olarak, otel işletmesinde departman yöneticilerinin çalışanlarına yönelik görev dağılımında adaletli olmaları ve onları yetenekleri doğrultusunda yönlendirmeleri önerilmektedir.

Keywords

• Boreout
• İş Stresi
• Kariyer Uyumluluğu
• Otel İşletmesi

The Relationship Between Career Adaptability and Perceived Job Stress in Hotel Businesses: The Mediating Effect of Boreout Syndrome

Abstract

The situation where the employee feels unhappy because the work he/she does in the organization is monotonous or below his/her capacity is called Boreout Syndrome. This situation causes the employee to feel bored and have negative feelings about his/her job. In this context, the aim of this research is to examine the relationships between boreout syndrome, career adaptability and perceived job stress of employees in hotel businesses and determine whether boreout has a mediating role in the effect of career adaptability on perceived job stress in hotel employees. The research data was obtained through face-to-face and online survey technique from employees of 4 and 5-star hotels in Eskişehir between 11.05.2023 and 16.09.2023 through convenience sampling method. Descriptive statistics, factor and regression analyzes were performed on 358 the survey data. The findings show that career adaptability negatively affects boreout and perceived job stress in hotel employees, while boreout positively affects perceived job stress. Additionally, it is determined that boreout has a partial mediating effect on the relationship between career adaptability and perceived job stress. As a result, it is recommended that department managers in the hotel business should be fair in the distribution of tasks for their employees and direct them in line with their abilities.

Keywords

• Job Stress
• Career Adaptability
• Hotel Businesses
• Boreout

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