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The Digital Future of Tourism Industry

Year 2021, Volume: 2 Issue: 1, 97 - 107, 30.06.2021

Abstract

It is an undeniable fact that digitalization and digital transformation will inevitably affect the tourism sector as well as radically affect many sectors, and this situation will increasingly continue. This study focuses on the technologies that the players in the tourism industry will need to be involved to ensure their sustainability within the scope of digital transformation and examples of adaptation to these technologies. The study is a conceptual research which discussed the digital transformation steps and the evaluation of these steps within the scope of Industry 4.0, Made in China 2025 and Society 5.0, their effects on the sector, the direction in which these effects will evolve. In addition, the possible positive and negative effects of digital transformation were evaluated.

References

  • Ashton, K. (2010). RELA TED C ONTENT RFID-Powered Handhelds Guide Visitors at Shanghai Expo Despite Sluggish Growth, Taiwan’s RFID Industry Remains Committed Mobile RTLS Tracks Health-care Efficiency RFID Journal LIVE! 2010 Report, Part 2 That “Internet of Things” Thing. That “Internet of Things” Thing-RFID Journal. Retrieved From http://www.rfidjournal.com/article/print/4986
  • Atsushi Deguchi, C. H., & Kohei Oshima, M. T. H. M. (n.d.). Society 5.0 AAPeople-centric Super-smart Society.
  • Barton, J. (2019). “4G changed lives. 5G will change society” – Huawei’s Steven Wu. Retrieved June 24, 2021, From https://www.developingtelecoms.com/telecom-business/q-and-a-interviews/8393-4g-changed-lives-5g-will-change-society-huawei-s-steven-wu.html
  • Chaudhary, H. S., & Arnott, I. (2020). Cloud Computing in Tourism. https://doi.org/10.4018/978-1-5225-9783-4.ch007
  • De Mauro, A., Greco, M., & Grimaldi, M. (2015). What topics are taught in introductory astronomy courses? Big Data Comput. Sci. Eng, 1644, 9. https://doi.org/10.1063/1.4907823
  • Diez-Olivan, A., Ser, J. Del, Galar, D., & Sierra, B. (2019). Data fusion and machine learning for industrial prognosis: Trends and perspectives towards Industry 4.0. Information Fusion, 50, 92–111. https://doi.org/10.1016/j.inffus.2018.10.005
  • Eric Griffith. (2016). What Is Cloud Computing? Retrieved June 25, 2021, From https://calltech.co.za/wp-content/uploads/2020/03/Cloud-Computing-Simplified.pdf
  • Fukuyama, M. (2018). Society 5.0: Aiming for a New Human-centered Society : Japan’s Science and Technology Policies for Addressing Global Social Challenges : Hitachi Review. Retrieved May 31, 2021, From https://www.hitachi.com/rev/archive/2017/r2017_06/trends/index.html
  • Habib, M. . (n.d.). (5) “Made in China 2025” a inspiration form Industry 4.0 | LinkedIn. Retrieved May 31, 2021, From https://www.linkedin.com/pulse/made-china-2025-inspiration-form-industry-40-md-ahasanul/
  • Kazak, A. N., Chetyrbok, P. V., & Oleinikov, N. N. (2020). Artificial intelligence in the tourism sphere. In IOP Conference Series: Earth and Environmental Science (Vol. 421). Institute of Physics Publishing. https://doi.org/10.1088/1755-1315/421/4/042020
  • Li, J., Xu, L., Tang, L., Wang, S., & Li, L. (2018). Big data in tourism research: A literature review. Tourism Management, 68, 301–323. https://doi.org/10.1016/j.tourman.2018.03.009
  • Lindberg, M., Gelter, J., & Karlberg, H. (2017). Tourism networking for regional place innovation in Swedish Lapland. International Journal of Innovation and Regional Development, 7(4), 257. https://doi.org/10.1504/ijird.2017.086204
  • Liu, S. X. (2016). Innovation Design: Made in China 2025. Design Management Review, 27(1), 52–58. https://doi.org/10.1111/drev.10349
  • Mastorakis, G., Trihas, N., Mavromoustakis, C. X., Perakakis, E., & Kopanakis, I. (2014). A Cloud Computing Model for Efficient Marketing Planning in Tourism. International Journal of Online Marketing, 4(3), 14–30. https://doi.org/10.4018/ijom.2014070102
  • Nakamoto, S. (2008). Bitcoin: A Peer-to-Peer Electronic Cash System | Satoshi Nakamoto Institute.
  • Nguyen, Q. K. (2016). Blockchain-A Financial Technology for Future Sustainable Development. In Proceedings - 3rd International Conference on Green Technology and Sustainable Development, GTSD 2016 (pp. 51–54). Institute of Electrical and Electronics Engineers Inc. https://doi.org/10.1109/GTSD.2016.22
  • OECD. (2016). An OECD horizon scan of megatrends and technology trends in the context of future ressearch policy. Retrieved June 3, 2021, From http://ufm.dk/publikationer/2016/an-oecd-horizon-scan-of-megatrends-and-technology-trends-in-the-context-of-future-research-policy
  • Pencarelli, T. (2020). The digital revolution in the travel and tourism industry. Information Technology and Tourism, 22(3), 455–476. https://doi.org/10.1007/s40558-019-00160-3
  • Peng, R., Lou, Y., Kadoch, M., & Cheriet, M. (2020). A human-guided machine learning approach for 5g smart tourism iot. Electronics (Switzerland), 9(6), 1–14. https://doi.org/10.3390/electronics9060947
  • Psiha, M. M., & Vlamos, P. (2017). IoT Applications with 5G Connectivity in Medical Tourism Sector Management: Third-Party Service Scenarios. In Advances in Experimental Medicine and Biology (Vol. 989, pp. 141–154). Springer New York LLC. https://doi.org/10.1007/978-3-319-57348-9_12
  • Rodič, B. (2017). Industry 4.0 and the New Simulation Modelling Paradigm, 50. https://doi.org/10.1515/orga-2017-0017
  • Springborg, M. (2019). The new tech war and the geopolitics of 5G. WorldWide Asset Management. Retrieved From https://cworldwide.com/media/PDF/WP_2019_The_New_Tech_War_and_the_Geopolitics_of_5G.pdf
  • Starc Peceny, U., Urbančič, J., Mokorel, S., Kuralt, V., & Ilijaš, T. (2020). Tourism 4.0: Challenges in Marketing a Paradigm Shift. In Consumer Behavior and Marketing. IntechOpen. https://doi.org/10.5772/intechopen.84762
  • Treiblmaier, H. (2018). Blockchain and tourism: Three research propositions. Article in Annals of Tourism Research. https://doi.org/10.1016/j.annals.2018.03.005
  • Trustees of Dartmouth College. (2021). Artificial Intelligence (AI) Coined at Dartmouth | Celebrate Our 250th. Retrieved June 25, 2021, From https://250.dartmouth.edu/highlights/artificial-intelligence-ai-coined-dartmouth
  • Türkiye Cumhuriyeti Cumhurbaşkanlığı Dijital Dönüşüm Ofisi. (n.d.). Türkiye Cumhuriyeti Cumhurbaşkanlığı Dijital Dönüşüm Ofisi - Yapay Zekâ. Retrieved June 26, 2021, From https://cbddo.gov.tr/sss/yapay-zeka/
  • Urbančič, J. (2020). Expansion of Technology Utilization Through Tourism 4.0 in Slovenia. https://doi.org/10.4018/978-1-7998-1989-9.ch011
  • Van Kranenburg, R., Anzelmo, E., Bassi, A., Caprio, D., Dodson, S., & Ratto, M. (n.d.). The Internet of Things.
  • Vecchio, P. Del, Mele, G., Ndou, V., & Secundo, G. (2018). Creating value From Social Big Data: Implications for Smart Tourism Destinations. Information Processing and Management, 54(5), 847–860. https://doi.org/10.1016/j.ipm.2017.10.006
  • Volo, S. (2020). Tourism statistics, indicators and big data: a perspective article. Tourism Review, 75(1), 304–309. https://doi.org/10.1108/TR-06-2019-0262
  • Wang. (n.d.). The Application of Artificial Intelligence Technology in the Tourism Industry of Jinan. https://doi.org/10.1088/1742-6596/1302/3/032005
  • Wong, B. K. M., & Sa’aid Hazley, S. A. (2020). The future of health tourism in the industrial revolution 4.0 era. Journal of Tourism Futures. https://doi.org/10.1108/JTF-01-2020-0006
  • Zhao, R., & Sang, H. (2019). Exploring a New Lean Operation Mode for Chinese Manufacturing Enterprises Based on Comparing Major “Industry 4.0” Strategies. Proceeding of the 24th International Conference on Industrial Engineering and Engineering Management 2018 (Vol. 38). https://doi.org/10.1007/978-981-13-3402-3_11
  • Zupan Korže, S. (2019). FROM INDUSTRY 4.0 TO TOURISM 4.0. Innovative Issues and Approaches in Social Sciences, 12(3). https://doi.org/10.12959/issn.1855-0541.iiass-2019-no3-art3

Turizm Endüstrisinin Dijital Geleceği

Year 2021, Volume: 2 Issue: 1, 97 - 107, 30.06.2021

Abstract

Dijitalleşme ve dijital dönüşümün birçok sektörü radikal bir şekilde etkilediği gibi turizm sektörünü de kaçınılmaz bir şekilde tesir altına alacağı ve bu durumun artarak devam edeceği yadsınamaz bir gerçektir. Bu çalışma turizm endüstrisi içinde yer alan oyuncuların dijital dönüşüm kapsamında sürdürebilirliklerini sağlayabilmek için dahil olmaları gerekecek teknolojileri ve bu teknolojilere adaptasyon örnekleri üzerine odaklanmıştır. Çalışma kavramsal bir araştırma olup; dijital dönüşüm adımları, bu adımların Endüstri 4.0, Çin Yapımı 2025 ve Toplum 5.0 kapsamında değerlendirilmesi, bunların sektöre etkileri ve söz konusu etkilerin hangi yöne doğru evirileceği ile olası olumlu ve olumsuz etkileri tartışılmıştır. Ayrıca dijital dönüşümün olası olumlu ve olumsuz etkileri değerlendirilmiştir.

References

  • Ashton, K. (2010). RELA TED C ONTENT RFID-Powered Handhelds Guide Visitors at Shanghai Expo Despite Sluggish Growth, Taiwan’s RFID Industry Remains Committed Mobile RTLS Tracks Health-care Efficiency RFID Journal LIVE! 2010 Report, Part 2 That “Internet of Things” Thing. That “Internet of Things” Thing-RFID Journal. Retrieved From http://www.rfidjournal.com/article/print/4986
  • Atsushi Deguchi, C. H., & Kohei Oshima, M. T. H. M. (n.d.). Society 5.0 AAPeople-centric Super-smart Society.
  • Barton, J. (2019). “4G changed lives. 5G will change society” – Huawei’s Steven Wu. Retrieved June 24, 2021, From https://www.developingtelecoms.com/telecom-business/q-and-a-interviews/8393-4g-changed-lives-5g-will-change-society-huawei-s-steven-wu.html
  • Chaudhary, H. S., & Arnott, I. (2020). Cloud Computing in Tourism. https://doi.org/10.4018/978-1-5225-9783-4.ch007
  • De Mauro, A., Greco, M., & Grimaldi, M. (2015). What topics are taught in introductory astronomy courses? Big Data Comput. Sci. Eng, 1644, 9. https://doi.org/10.1063/1.4907823
  • Diez-Olivan, A., Ser, J. Del, Galar, D., & Sierra, B. (2019). Data fusion and machine learning for industrial prognosis: Trends and perspectives towards Industry 4.0. Information Fusion, 50, 92–111. https://doi.org/10.1016/j.inffus.2018.10.005
  • Eric Griffith. (2016). What Is Cloud Computing? Retrieved June 25, 2021, From https://calltech.co.za/wp-content/uploads/2020/03/Cloud-Computing-Simplified.pdf
  • Fukuyama, M. (2018). Society 5.0: Aiming for a New Human-centered Society : Japan’s Science and Technology Policies for Addressing Global Social Challenges : Hitachi Review. Retrieved May 31, 2021, From https://www.hitachi.com/rev/archive/2017/r2017_06/trends/index.html
  • Habib, M. . (n.d.). (5) “Made in China 2025” a inspiration form Industry 4.0 | LinkedIn. Retrieved May 31, 2021, From https://www.linkedin.com/pulse/made-china-2025-inspiration-form-industry-40-md-ahasanul/
  • Kazak, A. N., Chetyrbok, P. V., & Oleinikov, N. N. (2020). Artificial intelligence in the tourism sphere. In IOP Conference Series: Earth and Environmental Science (Vol. 421). Institute of Physics Publishing. https://doi.org/10.1088/1755-1315/421/4/042020
  • Li, J., Xu, L., Tang, L., Wang, S., & Li, L. (2018). Big data in tourism research: A literature review. Tourism Management, 68, 301–323. https://doi.org/10.1016/j.tourman.2018.03.009
  • Lindberg, M., Gelter, J., & Karlberg, H. (2017). Tourism networking for regional place innovation in Swedish Lapland. International Journal of Innovation and Regional Development, 7(4), 257. https://doi.org/10.1504/ijird.2017.086204
  • Liu, S. X. (2016). Innovation Design: Made in China 2025. Design Management Review, 27(1), 52–58. https://doi.org/10.1111/drev.10349
  • Mastorakis, G., Trihas, N., Mavromoustakis, C. X., Perakakis, E., & Kopanakis, I. (2014). A Cloud Computing Model for Efficient Marketing Planning in Tourism. International Journal of Online Marketing, 4(3), 14–30. https://doi.org/10.4018/ijom.2014070102
  • Nakamoto, S. (2008). Bitcoin: A Peer-to-Peer Electronic Cash System | Satoshi Nakamoto Institute.
  • Nguyen, Q. K. (2016). Blockchain-A Financial Technology for Future Sustainable Development. In Proceedings - 3rd International Conference on Green Technology and Sustainable Development, GTSD 2016 (pp. 51–54). Institute of Electrical and Electronics Engineers Inc. https://doi.org/10.1109/GTSD.2016.22
  • OECD. (2016). An OECD horizon scan of megatrends and technology trends in the context of future ressearch policy. Retrieved June 3, 2021, From http://ufm.dk/publikationer/2016/an-oecd-horizon-scan-of-megatrends-and-technology-trends-in-the-context-of-future-research-policy
  • Pencarelli, T. (2020). The digital revolution in the travel and tourism industry. Information Technology and Tourism, 22(3), 455–476. https://doi.org/10.1007/s40558-019-00160-3
  • Peng, R., Lou, Y., Kadoch, M., & Cheriet, M. (2020). A human-guided machine learning approach for 5g smart tourism iot. Electronics (Switzerland), 9(6), 1–14. https://doi.org/10.3390/electronics9060947
  • Psiha, M. M., & Vlamos, P. (2017). IoT Applications with 5G Connectivity in Medical Tourism Sector Management: Third-Party Service Scenarios. In Advances in Experimental Medicine and Biology (Vol. 989, pp. 141–154). Springer New York LLC. https://doi.org/10.1007/978-3-319-57348-9_12
  • Rodič, B. (2017). Industry 4.0 and the New Simulation Modelling Paradigm, 50. https://doi.org/10.1515/orga-2017-0017
  • Springborg, M. (2019). The new tech war and the geopolitics of 5G. WorldWide Asset Management. Retrieved From https://cworldwide.com/media/PDF/WP_2019_The_New_Tech_War_and_the_Geopolitics_of_5G.pdf
  • Starc Peceny, U., Urbančič, J., Mokorel, S., Kuralt, V., & Ilijaš, T. (2020). Tourism 4.0: Challenges in Marketing a Paradigm Shift. In Consumer Behavior and Marketing. IntechOpen. https://doi.org/10.5772/intechopen.84762
  • Treiblmaier, H. (2018). Blockchain and tourism: Three research propositions. Article in Annals of Tourism Research. https://doi.org/10.1016/j.annals.2018.03.005
  • Trustees of Dartmouth College. (2021). Artificial Intelligence (AI) Coined at Dartmouth | Celebrate Our 250th. Retrieved June 25, 2021, From https://250.dartmouth.edu/highlights/artificial-intelligence-ai-coined-dartmouth
  • Türkiye Cumhuriyeti Cumhurbaşkanlığı Dijital Dönüşüm Ofisi. (n.d.). Türkiye Cumhuriyeti Cumhurbaşkanlığı Dijital Dönüşüm Ofisi - Yapay Zekâ. Retrieved June 26, 2021, From https://cbddo.gov.tr/sss/yapay-zeka/
  • Urbančič, J. (2020). Expansion of Technology Utilization Through Tourism 4.0 in Slovenia. https://doi.org/10.4018/978-1-7998-1989-9.ch011
  • Van Kranenburg, R., Anzelmo, E., Bassi, A., Caprio, D., Dodson, S., & Ratto, M. (n.d.). The Internet of Things.
  • Vecchio, P. Del, Mele, G., Ndou, V., & Secundo, G. (2018). Creating value From Social Big Data: Implications for Smart Tourism Destinations. Information Processing and Management, 54(5), 847–860. https://doi.org/10.1016/j.ipm.2017.10.006
  • Volo, S. (2020). Tourism statistics, indicators and big data: a perspective article. Tourism Review, 75(1), 304–309. https://doi.org/10.1108/TR-06-2019-0262
  • Wang. (n.d.). The Application of Artificial Intelligence Technology in the Tourism Industry of Jinan. https://doi.org/10.1088/1742-6596/1302/3/032005
  • Wong, B. K. M., & Sa’aid Hazley, S. A. (2020). The future of health tourism in the industrial revolution 4.0 era. Journal of Tourism Futures. https://doi.org/10.1108/JTF-01-2020-0006
  • Zhao, R., & Sang, H. (2019). Exploring a New Lean Operation Mode for Chinese Manufacturing Enterprises Based on Comparing Major “Industry 4.0” Strategies. Proceeding of the 24th International Conference on Industrial Engineering and Engineering Management 2018 (Vol. 38). https://doi.org/10.1007/978-981-13-3402-3_11
  • Zupan Korže, S. (2019). FROM INDUSTRY 4.0 TO TOURISM 4.0. Innovative Issues and Approaches in Social Sciences, 12(3). https://doi.org/10.12959/issn.1855-0541.iiass-2019-no3-art3
There are 34 citations in total.

Details

Primary Language Turkish
Subjects Tourism (Other)
Journal Section Reviews
Authors

Fatih Çallı This is me

Publication Date June 30, 2021
Published in Issue Year 2021 Volume: 2 Issue: 1

Cite

APA Çallı, F. (2021). Turizm Endüstrisinin Dijital Geleceği. Journal of New Tourism Trends, 2(1), 97-107.