Evaluation of tourism students' responses to ethical dilemmas

Year 2025, Volume: 10 Issue: 3, 359 - 367

Duygu Eren

https://doi.org/10.31822/jomat.2025-10-3-359

Abstract

Tourism contributes to the economic, social and environmental development of destinations, but it can also have negative impacts. When dealing with the impacts of tourism, managers or employees are often faced with conflicting situations or dilemmas and may make decisions that are difficult or unethical for the other party affected by the decision. In order to prepare students to deal with the complex ethical decisions they will face in their careers, this study examined the perspectives and decision-making approaches of students studying at Nevşehir Hacı Bektaş Veli University (NEVU), Faculty of Tourism. The questionnaire technique was used as the data collection method in the study. As a result of the study, it was found that students evaluate ethical decisions related to environmental scenarios with higher ethical sensitivity. In the study, it was found that the students of Tourism Guidance Department showed higher ethical sensitivity towards environmental dilemmas. Another important finding of the study is that students adopt different ethical theories depending on the type of dilemma they face when making ethical decisions.

Keywords

Ethics , Tourism Ethics , Ethical Dilemmas in Tourism , Ethical Education in Tourism

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