A CROSS SECTIONAL ANALYSIS ON THE IMPACTS OF ICT ON TURKISH MANUFACTURING INDUSTRY

Abstract

This paper aims to examine the impacts of information and communication technologies (ICT) on firmlevel productivity in Turkish manufacturing industry. The dataset used in this paper was obtained from merging TURKSTAT’s Annual Industry and Services Survey and ICT Usage in Enterprises Survey results. This study examines 2009 and 2019 data and estimates the impacts of ICT usage and ICT using labor on labor productivity to understand if the adoption of digitalization had impacts on firmlevel productivity of the manufacturing industry throughout the ten years period. The results of the empirical analysis suggest a positive impact of ICT usage and ICT using labor on all technological levels of the manufacturing industry, however according to two-digit breakdown of manufacturing sectors indicate that only nine out of twenty-two sectors have statistically significant results on ICT usage.

Keywords

• ICT
• ERP
• CRM
• Software
• Labor productivity
• ICT labor
• Manufacturing Industry
• Turkey

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