TEDARİK ZİNCİRİ İZLENEBİLİRLİĞİNİN ÖNÜNDEKİ ENGELLERİN DEMATEL YÖNTEMİYLE DEĞERLENDİRİLMESİ

Year 2021, , 357 - 380, 23.12.2021

Sibel Yıldız Çankaya

https://doi.org/10.54452/jrb.942000

Abstract

Kusurlu üretimin neden olduğu zararlar, insan sağlığını tehdit eden ürünler ve müşterilerin şeffaflık talepleri dikkatleri tedarik zinciri izlenebilirliği (TZİ) konusuna çekmiştir. Bunun bir sonucu olarak da işletmeler, tedarik zincirlerinde etkin bir izlenebilirlik kurmanın yollarını aramaya başlamışlardır. Bu süreçte izlenebilirliğin başarısını engelleyen faktörlerin anlaşılması, TZİ’nin etkinliği açısından önemli bir konudur. Bu çalışmanın amacı, tedarik zinciri izlenebilirliğinin önündeki engelleri listelemek, bu engeller arasındaki ilişkileri ve etkileşimleri ortaya çıkarmak ve diğer engelleri etkileyen en kritik engelleri belirlemektir. Kritik engellerin ortaya çıkartılması, kaynakların doğru noktalara aktarılması konusunda işletmelere yardımcı olacaktır. Çünkü kritik bir engelde yapılabilecek iyileştirmeler, tüm sistemi etkileme potansiyeline sahiptir. Bu çalışmada, TZİ engellerini belirleyebilmek için ilk aşamada literatür taraması yapılarak engeller listelenmiş ve daha sonra uzman görüşleri doğrultusunda araştırmada kullanılacak 18 engel belirlenmiştir. Anket 20 işletmeye uygulanmış ve elde edilen veriler DEMATEL yöntemiyle analiz edilerek engeller, neden-sonuç kategorisine ayrılmıştır.

Keywords

İzlenebilirlik, tedarik zinciri izlenebilirliği, DEMATEL yöntemi

EVALUATING THE BARRIERS TO SUPPLY CHAIN TRACEABILITY WITH DEMATEL METHOD

Abstract

Damages caused by defective production, products harmful to human health, and customer demands for transparency have drawn attention to supply chain traceability (SCT). As a result, businesses have begun to look for ways to establish effective traceability in their supply chains. In this process, it is very important to understand the factors that prevent the success and effectiveness of SCT. This study aimed to list the barriers to supply chain traceability, to reveal the relationships and interactions between these barriers, and to identify the most critical barriers affecting others. Revealing critical barriers will help businesses to transfer their resources to proper fields. Because improvements in a critical barrier have a potential to affect the entire system. In this study, firstly a literature review was performed to determine SCT barriers, and then a total of 18 barriers to be used in the study were determined in line with expert opinions. The questionnaire was applied to a total of 20 enterprises and the data obtained from them were analyzed using the DEMATEL method, whereby the barriers were divided into cause-effect category.

Keywords

Traceability, supply chain traceability, DEMATEL method

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