Research Article
BibTex RIS Cite

THE EFFECT OF SELF-EFFICACY PERCEPTION ON LEARNING FROM MISTAKES AT WORKPLACE

Year 2025, Volume: 10 Issue: 1, 30 - 52, 23.06.2025

Abdullah Yılmaz , Hande Ulukapı Yılmaz

https://doi.org/10.54452/jrb.1503449

Abstract

Errors are inevitable in the functioning of organizations. Being affected by the negativity of mistakes or hiding these mistakes will not helpful. Only organizations that learn from their mistakes and avoid from similar ones in the future will have a positive impact. Learning from mistakes is possible when individuals take action with cognitive and organizational resources. One of these cognitive resources may be self-efficacy. This study, which is based on the question “Does the perception of self-efficacy affect the attitude of learning from mistakes?” is built on the basis of Social Cognitive Theory and Self-Efficacy Theory in order to determine the effect of individuals' self-efficacy perceptions on their attitudes towards learning from mistakes at work. The data of the research, which has a quantitative and empirical design, was obtained by survey method from 397 public institution employees and analyzed using SPSS 24 and AMOS 29. The findings show that individuals' self-efficacy perceptions have statistically positive and significant effects on their attitudes of learning from mistakes at work and their dimensions ‘cause analysis’ and ‘strategy development’ attitudes. It is thought that this study, in which implications for research and practice are discussed, contributes to the literature and provides insight for practitioners.

Keywords

Self-efficacy learning from errors at work learning from mistakes social cognitive theory self-efficacy theory

Project Number

-

References

  • Aguirre-Urreta, M. I., & Hu, J. (2019). Detecting common method bias. The DATABASE for Advances in Information Systems, 50(2), 45-70. https://doi.org/10.1145/3330.472.3330477
  • Akbay, S.E. & Gizir, C.A. (2010). Cinsiyete göre üniversite öğrencilerinde akademik erteleme davranışı: akademik güdülenme, akademik özyeterlik ve akademik yükleme stillerinin rolü. Mersin Üniversitesi Eğitim Fakültesi Dergisi, 6(1), 60-78. https://doi.org/10.17860/efd.38518
  • Akpınar, B. & Akdoğan, S. (2010). Negatif bilgi kavramı: Hata ve başarısızlıklardan öğrenme. Batı Anadolu Eğitim Bilimleri Dergisi (BAED), 1(1), 14-22.
  • Arseven, A. (2016). Öz yeterlilik: Bir kavram analizi. Turkish Studies, 11(19), 63-80. http://dx.doi.org/10.7827/ TurkishStudies.10001
  • Astrero, M.K. (2024). Students’ perception of receiving immediate assessment feedback towards self-efficacy in learning: Basis for implementing technology-assisted assessment strategy. Social Science and Humanities Journal, 8(6), 3825-3834. https://doi.org/10.18535/sshj.v8i06.1146
  • Atmaca, T. (2020). Öğretmenlerin yaptıkları meslek hatalarının meslekî öğrenme bağlamında incelenmesi. Ahi Evran Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 6(1), 309-326. https://doi.org/10.31592/ aeusbed.673360
  • Ayhan, U. (2010). Öğrenen örgütler ve kamu kuruluşları. Sayıştay Dergisi, 76, 77-99.
  • Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191-215.
  • Bandura, A. (1986). The explanatory and predictive scope of self-efficacy theory. Journal of Social and Clinical Psychology, 4(3), 359-373.
  • Bandura, A. (1989). Human agency in social cognitive theory. American Psycologist, 44, 1175-1184.
  • Bandura, A. (1997). Self-efficacy: The exercise of control. Stanford: Freeman and Company.
  • Bandura, A. (2006). Going global with social cognitive theory: From prospect to paydirt. S.I. Donaldson, D.E. Berger, & K. Pezdek (Eds.). Applied psychology: New frontiers and rewarding careers (s. 53-79). Mahwah, NJ: Lawrence Erlbaum.
  • Bauer, J. & Mulder, R.H. (2006). Assessment of learning from errors in daily work: A process oriented approach. Paper presented at the 7th International Conference on HRD Research and Practice Across Europe, Tilburg
  • Bauer, J. & Mulder, R.H. (2007). Modelling learning from errors in daily work. Learning in Health and Social Care, 6, 121-133. https://doi.org/10.1111/j.1473-6861.2007.00150.x
  • Bauer, J. & Mulder, R.H. (2010). In search of a good method for measuring learning from errors at work. M. van Woerkom & R. Poell (Eds.) Workplace learning: Concepts, measurement and application (s. 111-127). NewYork: Routledge.
  • Bauer, J. & Mulder, R.H. (2013). Engagement in learning after errors at work: Enabling conditions and types of engagement. Journal of Education and Work, 26(1), 99-119. https://doi.org/10.1080/13639.080.2011.57 3776
  • Bayraktaroğlu, S. & Özen Kutanis, R. (2002). Öğrenen kamu örgütlerine doğru. Kocaeli Üniversitesi Sosyal Bilimler Dergisi, 3, 51-65.
  • Bernacki, M.L., Nokes-Malach, T.J. & Aleven, V. (2015). Examining self-efficacy during learning: Variability and relations to behavior, performance, and learning. Metacognition Learning, 10, 99-117. https://doi. org/10.1007/s11409.014.9127-x
  • Bilginoğlu, E. & Yozgat, U. (2021). İşyerinde hatalardan öğrenme ölçeği Türkçe formunun geçerlilik ve güvenilirlik çalışması. Yönetim Bilimleri Dergisi, 19(40), 299-322. https://doi.org/10.35408/comuybd.716676
  • Bilginoğlu, E. & Yozgat, U. (2022). Hata yönetimi kültürü ile hatalardan öğrenme ilişkisinde psikolojik güvenliğin düzenleyici rolü üzerine bir araştırma. Journal of Emerging Economies and Policy, 7(1), 45-55.
  • Durmuş, B., Yurtkoru, E.S. & Çinko, M. (2022). Sosyal bilimlerde SPSS’le veri analizi. İstanbul: Beta Basım Yayım Dağıtım.
  • Edmondson, A. (2004). Learning from mistakes is easier said than done: Group and organization influences on the detection and correction of human error. Journal of Applied Behavioral Science, 32(1), 5-28. https:// doi.org/10.1177/002.188.6304263849
  • Eggen, P. & Kauchak, D. (2016). Educational psychology: Windows on classrooms. New Jersey: Printice-Hall.
  • Ellis, S. (2012). Learning from errors: The role of after-event reviews. J. Bauer & C. Harteis (Eds.) Human fallibility: Professional and practice-based learning (s. 215-232). Dordrecht: Springer. https://doi. org/10.1007/978-90-481-3941-5_13
  • Emby, C., Zhao, B. & Sieweke, J. (2019). Audit senior modeling fallibility: The effects of reduced error strain and enhanced error-related self-efficacy on audit juniors’ responses to self-discovered errors. Behavioral Research in Accounting, 31(2), 17-30. https://doi.org/10.2308/bria-52471
  • Farnese, M.L., Fida, R. & Picoco, M. (2022). Error orientation at work: Dimensionality and relationships with errors and organizational cultural factors. Current Psychology, 41(2), 970-989. https://doi.org/10.1007/ s12144.020.00639-x
  • Fornell, C. & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  • Gardner, D. & Wood, R. (2009). Errors, feedback, learning and performance. The Australian and New Zealand Journal of Organisational Psychology, 2, 30-43. https://doi.org/10.1375/ajop.2.1.30
  • Gist, M.E. & Mitchell, T.B. (1992). Self-efficacy: A theoretical analysis of its determinants and malleability. Academy of Management Review, 17(2), 183-211. https://doi.org/10.5465/AMR.1992.427.9530
  • Gist, M.E., Stevens, C.K. & Bavetta, A.G. (1991). Effects of self-efficacy and post-training intervention on the acquisition and maintenance of complex interpersonal skills. Personnel Psychology, 44, 837-861. https:// doi.org/10.1111/j.1744-6570.1991.tb00701.x
  • Guchait, P. (2023). Error management orientation: Impact on service recovery performance, and the mediating role of self-efficacy. International Journal of Contemporary Hospitality Management, 35(10), 3518-3541. https://doi.org/10.1108/IJCHM-07-2022-0849
  • Hair, J.F., Black, W.C., Babin, B.J. & Anderson, R.E. (2019). Multivariate data analysis. United Kingdom: Cengage Learning EMEA.
  • Hall, T.S. (2007). Improving self-efficacy in problem solving: Learning from errors and feedback. Ph.D. Thesis, The University of North Carolina at Greensboro. https://www.learntechlib.org/p/125535/ Erişim Tarihi: 5.1.2024.
  • Harteis, C., Bauer, J. & Gruber, H. (2008). The culture of learning from mistakes: How employees handle mistakes in everyday work. International Journal of Educational Research, 47(4), 223-231. https://doi. org/10.1016/j.ijer.2008.07.003
  • Homsma, G.J., Van Dyck, C., De Gilder, D., Koopman, P.L. & Elfring, T. (2009). Learning from error: The influence of error incident characteristics. Journal of Business Research, 62, 115-122. https://doi. org/10.1016/j.jbusres.2007.12.003
  • Huck, S.W. (2012). Reading statistics and research. Boston: Pearson.
  • Ilgın, İ. (2020). Öğretmen adaylarının özyeterlilik inançlaryla yaşam boyu öğrenme eğilimleri arasındaki ilişki (Sakarya Üniversitesi örneği). Sakarya Üniversitesi Eğitim Bilimleri Enstitüsü, Yüksek Lisans Tezi.
  • Kalaycı, Ş. (2005). SPSS uygulamalı çok değişkenli istatistik teknikleri. Ankara: Asil Yayınevi.
  • Kim, J.H. (2019). Multicollinearity and misleading statistical results. Korean Journal of Anesthesiology, 7(6), 558-569. https://doi.org/10.4097%2Fkja.19087
  • Kiss, K. M. & Kun, Á. (2024). Learning from failure and factors influencing failure. Periodica Polytechnica Social and Management Sciences. https://doi.org/10.3311/PPso.22833
  • Koç, U. (2009). Örgütsel öğrenme: Tanımı, yakın terimler arasındaki kavramsal ayrımlar ve davranışsal yaklaşım.
  • Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 11(1), 151-165.
  • Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4), 1-10. https://doi.org/10.4018/ijec.201.510.0101
  • Kotaman, H. (2008). Özyeterlilik inancı ve öğrenme performansının geliştirilmesine ilişkin yazın taraması. Uludağ Üniversitesi Eğitim Fakültesi Dergisi, 21(1), 111-133.
  • Krooshoop, M. (2019). Learning from errors: Combining correct with incorrect worked modelling examples. Master Thesis, University of Twente. https://purl.utwente.nl/essays/79427 Erişim Tarihi: 6.1.2024.
  • Lee, W.S. (2005). Encyclopedia of school psychology. Sage Publication.
  • Lee, W.S. (2020). An experimental investigation into the application of a learning-from-mistakes approach among freshmen students. SAGE Open, 10(2), 1-10. https://doi.org/10.1177/215.824.4020931938
  • Menard, S. (2002). Applied logistic regression analysis. Thousand Oaks CA: Sage Publications.
  • Merriam – Webster Dictionaries, “Error” (2024). https://www.merriam-webster.com/dictionary/error Erişim Tarihi: 4.1.2024.
  • Metcalfe, J. (2017). Learning from errors. The Annual Review of Psychology, 68, 465-89. https://doi.org/10.1146/annurev-psych-010.416.044022
  • Meydan, C.H. & Şeşen, H. (2015). Yapısal eşitlik modellemesi AMOS uygulamaları. Ankara: Detay Yayıncılık.
  • Ordun, G. & Aktaş, H. (2017). Biliş teorisi. Ö., Turunç & H., Turgut (Eds.) Yönetim ve strateji: 101 teori ve yaklaşım (s. 70-72). Ankara: Siyasal Kitabevi.
  • Özdoğru, M. & Güçlü, N. (2021). Okul yöneticilerinin yaptıkları yönetimsel hataların mesleki gelişim ve öğrenme bağlamında incelenmesi: Hatalardan öğrenme. Eskişehir Osmangazi Üniversitesi Türk Dünyası Uygulama ve Araştırma Merkezi (ESTÜDAM) Eğitim Dergisi, 6(1), 46-62.
  • Özer, M. (2016). Sosyal bilişsel kuram. M. Polat, & K. Arun (Eds). Yönetim ve organizasyon kuramları (s. 153- 159). İstanbul: Nobel Yayıncılık
  • Putz, D., Schilling, J. & Kluge, A. (2012a). Measuring organizational climate for learning from errors at work. J. Bauer & C. Harteis (Eds.) Human fallibility: Professional and practice-based learning (s. 107-123). Dordrecht: Springer. https://doi.org/10.1007/978-90-481-3941-5_7
  • Putz, D., Schilling, J., Kluge, A., & Stangenberg, C. (2012b). Measuring organizational learning from errors: Development and validation of an integrated model and questionnaire. Management Learning, 44(5), 511-536. https://doi.org/10.1177/135.050.7612444391
  • Rafiola, R., Setyosari, P., Radjah, C. & Ramli, M. (2020). The effect of learning motivation, self-efficacy, and blended learning on students’ achievement in the industrial revolution 4.0. International Journal of Emerging Technologies in Learning, 15(8), 71-82. https://doi.org/10.3991/ijet.v15i08.12525
  • Rausch, A., Seifried, J. & Harteis, C. (2017). Emotions, coping and learning in error situations in the workplace. Journal of Workplace Learning, 29(5), 374-393. https://doi.org/10.1108/JWL-01-2017-0004
  • Rybowiak, V., Garst, H., Frese, M. & Batinic, B. (1999). Error orientation questionnaire (EOQ): Reliability, validity, and different language equivalence. Journal of Organizational Behavior, 20, 527-547. https://doi. org/10.1002/(SICI)1099-1379(199907)20:4<527::AID-JOB886>3.0.CO;2-G
  • Schumacker, R.E. & Lomax, R.G. (2010). A beginner’s guide to structural equation modeling. New York: Taylor and Francis.
  • Schunk, D.H. (1996). Self-efficacy for learning and performance. https://eric.ed.gov/?id=ED394663 Erişim Tarihi: 24.7.2024.
  • Schunk, D.H., Meece, J.L. & Pintrich, P.R. (2014). Motivation in education: Theory, research, and applications. Boston: Pearson.
  • Sekaran, U. (2003). Research methods for business: A skill building approach. New York: John Wiley & Sons Inc.
  • SGK Veri Uygulaması (2024). https://veri.sgk.gov.tr/ Erişim Tarihi: 10.1.2024.
  • Sherer, M., Maddux, J.E., Mercandante, B. vd. (1982). The Self-efficacy scale: Construction and validation. Psychological Reports, 51, 663-671.
  • Simon, D., Kriston, L., Loh, A., Spies, C., Scheibler, F., Wills, C. & Härter, M. (2010). Confirmatory factor analysis and recommendations for improvement of the autonomy‐preference‐index (API). Health Expectations, 13(3), 234-243. https://doi.org/10.1111/j.1369-7625.2009.00584.x
  • Soran, S. (2017). Öz yeterlilik teorisi. Ö., Turunç & H., Turgut (Eds.) Yönetim ve strateji: 101 teori ve yaklaşım (s. 150-152). Ankara: Siyasal Kitabevi.
  • Tabachnick, B.G. & Fidell, L.S. (2018). Using multivariate statistics. New York: Pearson.
  • Teo, T., Tsai, L.T. & Yang, C.C. (2023). Applying SEM in educational research. (Ed). Khine, M.S. Application of structural equation modeling in educational research and practice içinde (s. 3-21). Rotterdam: Sense Publishers.
  • Tulis, M., Steuer, G. & Dresel, M. (2015). Learning from errors: Process and contextual conditions towards a model of individual processes within contexts. M. Gmmer, H. Graber, T. Hascher Br H. Heid (Eds). Fehler: Ihre Funknonen im Kontext individueller und gesllschaftlicher Entwicklung (s. 53-70). Münster: Waxmann.
  • Tulis, M., Steuer, G. & Dresel, M. (2016). Learning from errors: A model of individual processes. Frontline Learning Research, 4(2), 12-26. https://doi.org/10.14786/flr.v4i2.168
  • Yelorda, K., Bidwell, S., Fu, S., Miller, M.O., Merrell, S.B., Koshy, S. & Morris, A.M. (2021). Self-efficacy toward a healthcare career among minority high school students in a surgical pipeline program: A mixed methods study. Journal of Surgical Education, 78(6), 1896-1904. https://doi.org/10.1016/j.jsurg.2021.04.010
  • Yıldırım, F. & İlhan, İ.Ö. (2010). Genel özyeterlilik ölçeği Türkçe formunun geçerlilik ve güvenilirlik çalışması. Türk Psikiyatri Dergisi, 21(4), 301-308.
  • Zhao, N.B. (2011). Learning from errors: The role of context, emotion, and personality. Journal of Organizational Behaviour, 32(3), 435-463. https://doi.org/10.1002/job.696
  • Zimmerman, B.J. (2000). Self-efficacy: An essential motive to learn. Contemporary Educational Psychology, 25(1), 82-91. https://doi.org/10.1006/ceps.1999.1016.

ÖZYETERLİLİK ALGISININ İŞ YERİNDE HATALARDAN ÖĞRENME TUTUMU ÜZERİNDEKİ ETKİSİ

Year 2025, Volume: 10 Issue: 1, 30 - 52, 23.06.2025

Abdullah Yılmaz , Hande Ulukapı Yılmaz

https://doi.org/10.54452/jrb.1503449

Abstract

Örgütlerin işleyişinde hatalar kaçınılmazdır. Hataların olumsuzluklarından etkilenmenin ya da bu hataları gizlemenin bir faydası olmayacaktır. Ancak hatalarından öğrenen ve gelecekte benzer hatalardan kaçınan örgütler olumlu bir etki yaratacaktır. Hatalardan öğrenme bireylerin bilişsel ve örgütsel kaynaklar ile aksiyon almaları sonucunda mümkündür. Bu bilişsel kaynaklardan birisi de özyeterlilik olabilecektir. “Özyeterlilik algısı hatalardan öğrenme tutumunu etkilemekte midir?” sorusu üzerine yola çıkılan bu çalışma, bireylerin özyeterlilik algılarının iş yerinde hatalardan öğrenme tutumları üzerindeki etkisini tespit etmek amacıyla, Sosyal Bilişsel Kuram ve Özyeterlilik Kuramı temelinde inşa edilmiştir. Nicel ve görgül bir tasarıma sahip araştırmanın verileri 397 kamu kurum çalışanından anket yöntemi ile elde edilmiş, SPSS 24 ve AMOS 29 ile analizlere tabi tutulmuştur. Bulgular bireylerin özyeterlilik algılarının, iş yerinde hatalardan öğrenme tutumları ile boyutları ‘neden analizi’ ve ‘strateji geliştirme’ tutumları üzerinde istatistiksel açıdan pozitif ve anlamlı etkilerinin olduğunu göstermektedir. Araştırma ve uygulamaya yönelik çıkarımların tartışıldığı bu çalışma ile literatüre katkı sunulduğu ve uygulayıcılar için öngörü oluşturulduğu düşünülmektedir.

Keywords

Özyeterlilik hatalardan öğrenme iş yerinde hatalardan öğrenme sosyal bilişsel kuram özyeterlilik kuramı

Ethical Statement

Selçuk Üniversitesi İİBF Bilimsel Etik Değerlendirme Kurulunun 06.02.2024 tarih ve 01/10 sayılı kararı ile veri toplama aracının bilimsel araştırma ve yayın etiğine uygunluğu kabul edilmiştir. Araştırmacılar çalışma kapsamında bilimsel araştırma etik kurallarına sadık kalmışlardır.

Supporting Institution

-

Project Number

-

Thanks

Bu çalışma, 2 Mayıs 2025 tarihinde vefat eden değerli hocamız Prof. Dr. İnci Erdem Artan’ın anısına ithaf edilmiştir. Kendisine bilimsel katkıları, akademiye sunduğu değerli eserleri ve insanî yönüyle sonsuz şükranlarımızı sunarız.

References

  • Aguirre-Urreta, M. I., & Hu, J. (2019). Detecting common method bias. The DATABASE for Advances in Information Systems, 50(2), 45-70. https://doi.org/10.1145/3330.472.3330477
  • Akbay, S.E. & Gizir, C.A. (2010). Cinsiyete göre üniversite öğrencilerinde akademik erteleme davranışı: akademik güdülenme, akademik özyeterlik ve akademik yükleme stillerinin rolü. Mersin Üniversitesi Eğitim Fakültesi Dergisi, 6(1), 60-78. https://doi.org/10.17860/efd.38518
  • Akpınar, B. & Akdoğan, S. (2010). Negatif bilgi kavramı: Hata ve başarısızlıklardan öğrenme. Batı Anadolu Eğitim Bilimleri Dergisi (BAED), 1(1), 14-22.
  • Arseven, A. (2016). Öz yeterlilik: Bir kavram analizi. Turkish Studies, 11(19), 63-80. http://dx.doi.org/10.7827/ TurkishStudies.10001
  • Astrero, M.K. (2024). Students’ perception of receiving immediate assessment feedback towards self-efficacy in learning: Basis for implementing technology-assisted assessment strategy. Social Science and Humanities Journal, 8(6), 3825-3834. https://doi.org/10.18535/sshj.v8i06.1146
  • Atmaca, T. (2020). Öğretmenlerin yaptıkları meslek hatalarının meslekî öğrenme bağlamında incelenmesi. Ahi Evran Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 6(1), 309-326. https://doi.org/10.31592/ aeusbed.673360
  • Ayhan, U. (2010). Öğrenen örgütler ve kamu kuruluşları. Sayıştay Dergisi, 76, 77-99.
  • Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191-215.
  • Bandura, A. (1986). The explanatory and predictive scope of self-efficacy theory. Journal of Social and Clinical Psychology, 4(3), 359-373.
  • Bandura, A. (1989). Human agency in social cognitive theory. American Psycologist, 44, 1175-1184.
  • Bandura, A. (1997). Self-efficacy: The exercise of control. Stanford: Freeman and Company.
  • Bandura, A. (2006). Going global with social cognitive theory: From prospect to paydirt. S.I. Donaldson, D.E. Berger, & K. Pezdek (Eds.). Applied psychology: New frontiers and rewarding careers (s. 53-79). Mahwah, NJ: Lawrence Erlbaum.
  • Bauer, J. & Mulder, R.H. (2006). Assessment of learning from errors in daily work: A process oriented approach. Paper presented at the 7th International Conference on HRD Research and Practice Across Europe, Tilburg
  • Bauer, J. & Mulder, R.H. (2007). Modelling learning from errors in daily work. Learning in Health and Social Care, 6, 121-133. https://doi.org/10.1111/j.1473-6861.2007.00150.x
  • Bauer, J. & Mulder, R.H. (2010). In search of a good method for measuring learning from errors at work. M. van Woerkom & R. Poell (Eds.) Workplace learning: Concepts, measurement and application (s. 111-127). NewYork: Routledge.
  • Bauer, J. & Mulder, R.H. (2013). Engagement in learning after errors at work: Enabling conditions and types of engagement. Journal of Education and Work, 26(1), 99-119. https://doi.org/10.1080/13639.080.2011.57 3776
  • Bayraktaroğlu, S. & Özen Kutanis, R. (2002). Öğrenen kamu örgütlerine doğru. Kocaeli Üniversitesi Sosyal Bilimler Dergisi, 3, 51-65.
  • Bernacki, M.L., Nokes-Malach, T.J. & Aleven, V. (2015). Examining self-efficacy during learning: Variability and relations to behavior, performance, and learning. Metacognition Learning, 10, 99-117. https://doi. org/10.1007/s11409.014.9127-x
  • Bilginoğlu, E. & Yozgat, U. (2021). İşyerinde hatalardan öğrenme ölçeği Türkçe formunun geçerlilik ve güvenilirlik çalışması. Yönetim Bilimleri Dergisi, 19(40), 299-322. https://doi.org/10.35408/comuybd.716676
  • Bilginoğlu, E. & Yozgat, U. (2022). Hata yönetimi kültürü ile hatalardan öğrenme ilişkisinde psikolojik güvenliğin düzenleyici rolü üzerine bir araştırma. Journal of Emerging Economies and Policy, 7(1), 45-55.
  • Durmuş, B., Yurtkoru, E.S. & Çinko, M. (2022). Sosyal bilimlerde SPSS’le veri analizi. İstanbul: Beta Basım Yayım Dağıtım.
  • Edmondson, A. (2004). Learning from mistakes is easier said than done: Group and organization influences on the detection and correction of human error. Journal of Applied Behavioral Science, 32(1), 5-28. https:// doi.org/10.1177/002.188.6304263849
  • Eggen, P. & Kauchak, D. (2016). Educational psychology: Windows on classrooms. New Jersey: Printice-Hall.
  • Ellis, S. (2012). Learning from errors: The role of after-event reviews. J. Bauer & C. Harteis (Eds.) Human fallibility: Professional and practice-based learning (s. 215-232). Dordrecht: Springer. https://doi. org/10.1007/978-90-481-3941-5_13
  • Emby, C., Zhao, B. & Sieweke, J. (2019). Audit senior modeling fallibility: The effects of reduced error strain and enhanced error-related self-efficacy on audit juniors’ responses to self-discovered errors. Behavioral Research in Accounting, 31(2), 17-30. https://doi.org/10.2308/bria-52471
  • Farnese, M.L., Fida, R. & Picoco, M. (2022). Error orientation at work: Dimensionality and relationships with errors and organizational cultural factors. Current Psychology, 41(2), 970-989. https://doi.org/10.1007/ s12144.020.00639-x
  • Fornell, C. & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  • Gardner, D. & Wood, R. (2009). Errors, feedback, learning and performance. The Australian and New Zealand Journal of Organisational Psychology, 2, 30-43. https://doi.org/10.1375/ajop.2.1.30
  • Gist, M.E. & Mitchell, T.B. (1992). Self-efficacy: A theoretical analysis of its determinants and malleability. Academy of Management Review, 17(2), 183-211. https://doi.org/10.5465/AMR.1992.427.9530
  • Gist, M.E., Stevens, C.K. & Bavetta, A.G. (1991). Effects of self-efficacy and post-training intervention on the acquisition and maintenance of complex interpersonal skills. Personnel Psychology, 44, 837-861. https:// doi.org/10.1111/j.1744-6570.1991.tb00701.x
  • Guchait, P. (2023). Error management orientation: Impact on service recovery performance, and the mediating role of self-efficacy. International Journal of Contemporary Hospitality Management, 35(10), 3518-3541. https://doi.org/10.1108/IJCHM-07-2022-0849
  • Hair, J.F., Black, W.C., Babin, B.J. & Anderson, R.E. (2019). Multivariate data analysis. United Kingdom: Cengage Learning EMEA.
  • Hall, T.S. (2007). Improving self-efficacy in problem solving: Learning from errors and feedback. Ph.D. Thesis, The University of North Carolina at Greensboro. https://www.learntechlib.org/p/125535/ Erişim Tarihi: 5.1.2024.
  • Harteis, C., Bauer, J. & Gruber, H. (2008). The culture of learning from mistakes: How employees handle mistakes in everyday work. International Journal of Educational Research, 47(4), 223-231. https://doi. org/10.1016/j.ijer.2008.07.003
  • Homsma, G.J., Van Dyck, C., De Gilder, D., Koopman, P.L. & Elfring, T. (2009). Learning from error: The influence of error incident characteristics. Journal of Business Research, 62, 115-122. https://doi. org/10.1016/j.jbusres.2007.12.003
  • Huck, S.W. (2012). Reading statistics and research. Boston: Pearson.
  • Ilgın, İ. (2020). Öğretmen adaylarının özyeterlilik inançlaryla yaşam boyu öğrenme eğilimleri arasındaki ilişki (Sakarya Üniversitesi örneği). Sakarya Üniversitesi Eğitim Bilimleri Enstitüsü, Yüksek Lisans Tezi.
  • Kalaycı, Ş. (2005). SPSS uygulamalı çok değişkenli istatistik teknikleri. Ankara: Asil Yayınevi.
  • Kim, J.H. (2019). Multicollinearity and misleading statistical results. Korean Journal of Anesthesiology, 7(6), 558-569. https://doi.org/10.4097%2Fkja.19087
  • Kiss, K. M. & Kun, Á. (2024). Learning from failure and factors influencing failure. Periodica Polytechnica Social and Management Sciences. https://doi.org/10.3311/PPso.22833
  • Koç, U. (2009). Örgütsel öğrenme: Tanımı, yakın terimler arasındaki kavramsal ayrımlar ve davranışsal yaklaşım.
  • Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 11(1), 151-165.
  • Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4), 1-10. https://doi.org/10.4018/ijec.201.510.0101
  • Kotaman, H. (2008). Özyeterlilik inancı ve öğrenme performansının geliştirilmesine ilişkin yazın taraması. Uludağ Üniversitesi Eğitim Fakültesi Dergisi, 21(1), 111-133.
  • Krooshoop, M. (2019). Learning from errors: Combining correct with incorrect worked modelling examples. Master Thesis, University of Twente. https://purl.utwente.nl/essays/79427 Erişim Tarihi: 6.1.2024.
  • Lee, W.S. (2005). Encyclopedia of school psychology. Sage Publication.
  • Lee, W.S. (2020). An experimental investigation into the application of a learning-from-mistakes approach among freshmen students. SAGE Open, 10(2), 1-10. https://doi.org/10.1177/215.824.4020931938
  • Menard, S. (2002). Applied logistic regression analysis. Thousand Oaks CA: Sage Publications.
  • Merriam – Webster Dictionaries, “Error” (2024). https://www.merriam-webster.com/dictionary/error Erişim Tarihi: 4.1.2024.
  • Metcalfe, J. (2017). Learning from errors. The Annual Review of Psychology, 68, 465-89. https://doi.org/10.1146/annurev-psych-010.416.044022
  • Meydan, C.H. & Şeşen, H. (2015). Yapısal eşitlik modellemesi AMOS uygulamaları. Ankara: Detay Yayıncılık.
  • Ordun, G. & Aktaş, H. (2017). Biliş teorisi. Ö., Turunç & H., Turgut (Eds.) Yönetim ve strateji: 101 teori ve yaklaşım (s. 70-72). Ankara: Siyasal Kitabevi.
  • Özdoğru, M. & Güçlü, N. (2021). Okul yöneticilerinin yaptıkları yönetimsel hataların mesleki gelişim ve öğrenme bağlamında incelenmesi: Hatalardan öğrenme. Eskişehir Osmangazi Üniversitesi Türk Dünyası Uygulama ve Araştırma Merkezi (ESTÜDAM) Eğitim Dergisi, 6(1), 46-62.
  • Özer, M. (2016). Sosyal bilişsel kuram. M. Polat, & K. Arun (Eds). Yönetim ve organizasyon kuramları (s. 153- 159). İstanbul: Nobel Yayıncılık
  • Putz, D., Schilling, J. & Kluge, A. (2012a). Measuring organizational climate for learning from errors at work. J. Bauer & C. Harteis (Eds.) Human fallibility: Professional and practice-based learning (s. 107-123). Dordrecht: Springer. https://doi.org/10.1007/978-90-481-3941-5_7
  • Putz, D., Schilling, J., Kluge, A., & Stangenberg, C. (2012b). Measuring organizational learning from errors: Development and validation of an integrated model and questionnaire. Management Learning, 44(5), 511-536. https://doi.org/10.1177/135.050.7612444391
  • Rafiola, R., Setyosari, P., Radjah, C. & Ramli, M. (2020). The effect of learning motivation, self-efficacy, and blended learning on students’ achievement in the industrial revolution 4.0. International Journal of Emerging Technologies in Learning, 15(8), 71-82. https://doi.org/10.3991/ijet.v15i08.12525
  • Rausch, A., Seifried, J. & Harteis, C. (2017). Emotions, coping and learning in error situations in the workplace. Journal of Workplace Learning, 29(5), 374-393. https://doi.org/10.1108/JWL-01-2017-0004
  • Rybowiak, V., Garst, H., Frese, M. & Batinic, B. (1999). Error orientation questionnaire (EOQ): Reliability, validity, and different language equivalence. Journal of Organizational Behavior, 20, 527-547. https://doi. org/10.1002/(SICI)1099-1379(199907)20:4<527::AID-JOB886>3.0.CO;2-G
  • Schumacker, R.E. & Lomax, R.G. (2010). A beginner’s guide to structural equation modeling. New York: Taylor and Francis.
  • Schunk, D.H. (1996). Self-efficacy for learning and performance. https://eric.ed.gov/?id=ED394663 Erişim Tarihi: 24.7.2024.
  • Schunk, D.H., Meece, J.L. & Pintrich, P.R. (2014). Motivation in education: Theory, research, and applications. Boston: Pearson.
  • Sekaran, U. (2003). Research methods for business: A skill building approach. New York: John Wiley & Sons Inc.
  • SGK Veri Uygulaması (2024). https://veri.sgk.gov.tr/ Erişim Tarihi: 10.1.2024.
  • Sherer, M., Maddux, J.E., Mercandante, B. vd. (1982). The Self-efficacy scale: Construction and validation. Psychological Reports, 51, 663-671.
  • Simon, D., Kriston, L., Loh, A., Spies, C., Scheibler, F., Wills, C. & Härter, M. (2010). Confirmatory factor analysis and recommendations for improvement of the autonomy‐preference‐index (API). Health Expectations, 13(3), 234-243. https://doi.org/10.1111/j.1369-7625.2009.00584.x
  • Soran, S. (2017). Öz yeterlilik teorisi. Ö., Turunç & H., Turgut (Eds.) Yönetim ve strateji: 101 teori ve yaklaşım (s. 150-152). Ankara: Siyasal Kitabevi.
  • Tabachnick, B.G. & Fidell, L.S. (2018). Using multivariate statistics. New York: Pearson.
  • Teo, T., Tsai, L.T. & Yang, C.C. (2023). Applying SEM in educational research. (Ed). Khine, M.S. Application of structural equation modeling in educational research and practice içinde (s. 3-21). Rotterdam: Sense Publishers.
  • Tulis, M., Steuer, G. & Dresel, M. (2015). Learning from errors: Process and contextual conditions towards a model of individual processes within contexts. M. Gmmer, H. Graber, T. Hascher Br H. Heid (Eds). Fehler: Ihre Funknonen im Kontext individueller und gesllschaftlicher Entwicklung (s. 53-70). Münster: Waxmann.
  • Tulis, M., Steuer, G. & Dresel, M. (2016). Learning from errors: A model of individual processes. Frontline Learning Research, 4(2), 12-26. https://doi.org/10.14786/flr.v4i2.168
  • Yelorda, K., Bidwell, S., Fu, S., Miller, M.O., Merrell, S.B., Koshy, S. & Morris, A.M. (2021). Self-efficacy toward a healthcare career among minority high school students in a surgical pipeline program: A mixed methods study. Journal of Surgical Education, 78(6), 1896-1904. https://doi.org/10.1016/j.jsurg.2021.04.010
  • Yıldırım, F. & İlhan, İ.Ö. (2010). Genel özyeterlilik ölçeği Türkçe formunun geçerlilik ve güvenilirlik çalışması. Türk Psikiyatri Dergisi, 21(4), 301-308.
  • Zhao, N.B. (2011). Learning from errors: The role of context, emotion, and personality. Journal of Organizational Behaviour, 32(3), 435-463. https://doi.org/10.1002/job.696
  • Zimmerman, B.J. (2000). Self-efficacy: An essential motive to learn. Contemporary Educational Psychology, 25(1), 82-91. https://doi.org/10.1006/ceps.1999.1016.
There are 75 citations in total.

Details

Primary Language Turkish
Subjects Business Administration
Journal Section Articles
Authors

Abdullah Yılmaz 0000-0002-7443-6064

Hande Ulukapı Yılmaz 0000-0001-7496-7095

Project Number -
Publication Date June 23, 2025
Submission Date June 22, 2024
Acceptance Date October 31, 2024
Published in Issue Year 2025 Volume: 10 Issue: 1

Cite

APA Yılmaz, A., & Ulukapı Yılmaz, H. (2025). ÖZYETERLİLİK ALGISININ İŞ YERİNDE HATALARDAN ÖĞRENME TUTUMU ÜZERİNDEKİ ETKİSİ. Journal of Research in Business, 10(1), 30-52. https://doi.org/10.54452/jrb.1503449