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Ameliyat Sonrası Dönemde Hastaların Hemşirelik Bakımını Değerlendirmeleri

Year 2022, , 475 - 488, 29.08.2022
https://doi.org/10.47115/jshs.1094703

Abstract

Amaç: Ameliyat sonrası dönemde hastaların hemşirelik bakımını değerlendirmektir.
Yöntem: Tanımlayıcı türde olan araştırma, bir üniversite hastanesinin cerrahi kliniklerinde yatan 526 hastayla yürütüldü. Veriler; tanıtıcı özellikler formu ve “Hemşirelik Bakım Değerlendirme Envanteri (HBDE)” ile toplanıp; kategorik ölçümlerde sayı ve yüzde olarak, sayısal ölçümlerde ortalama ve standart sapmayla değerlendirildi.
Bulgular: Hastaların komplikasyon durumuna göre güvenlik Alt boyut, cinsiyet, eğitim durumu ve ameliyat deneyimine göre fizyolojik alt boyut, eğitim durumu ve ameliyat deneyimine göre psikososyalalt boyut puan ortalamaları arasında istatiksel olarak anlamlı fark saptanmıştır. Eğitim durumu ve ameliyat deneyimine göre HBDE toplam puan ortalamaları arasında anlamlı fark vardır (p<0.05). Toplamda, eğitim durumu ve ameliyat deneyimine göre HBDE puan ortalamaları arasındaki fark anlamlıydı (p<0.05). Hastaların tedavi gördüğü kliniklere göre tüm alt boyut ve toplam puan ortalamaları arasındaki fark anlamlıydı (p<0.05). Ancak ileri analiz sonucunda hijyenik alt boyutu puan ortalamaları arasındaki fark anlamlı değildi. Güvenlik ve fizyolojik alanlarda Göğüs Cerrahisi Kliniğindeki; hijyenik, psikososyal alanda ve toplamda Plastik ve Rekonstrüktif Cerrahi Kliniğindeki hastaların HBDE puan ortalamaları yüksekti (Göğüs Cerrahisi güvenlik 26.60±4.31, Göğüs Cerrahisi fizyolojik 65.33±10.05; Plastik ve Rekonstrüktif Cerrahi hijyenik 24.10±6.32, Plastik ve Rekonstrüktif Cerrahi psikososyal 90.53±18.98, Plastik ve Rekonstrüktif Cerrahi toplam 204.93±43.50)
Sonuçlar: Genel olarak hastaların hemşirelik bakımından memnun oldukları söylenebilir. Hemşirelik bakımından memnuniyet düzeyi, hastaların tanıtıcı özelliklerine, bakım aldıkları kliniklere göre, ölçeğin hijyenik alt boyutu hariç tüm puan ortalamaları arasında farklılık göstermektedir.

Supporting Institution

Yok

Project Number

Yok

References

  • Akın, S., & Erdogan, S. (2007). The Turkish version of the newcastle satisfaction with nursing care scale used on medical and surgical patients. Journal of Clinical Nursing, 16(4): 646-653. DOI: https://doi.org/10.1111/j.1365- 2702.2006.01583.x
  • Aksoy, G. (2019). Cerrahi ve Cerrahi Hemşireliği. Neriman Akyolcu, Nevin Kanan & Güler Aksoy (Ed.), Cerrahi Hemşireliği I içinde (s. 1-38). İstanbul: Nobel Tıp Kitabevi.
  • Aksoy, G., Kanan, N., Akyolcu, N. (2019). Cerrahi Hemşireliği I (3. Baskı). İstanbul: Nobel Tıp Kitabevi.
  • Arslan, S. (2021). Cerrahi Hemşireliğinde Temel Kavramlar ve Bakım, Akademisyen Kitabevi.
  • Arslan, S., Nazi,k E., Tanrıverdi, D., & Gurdil, S. (2012). Determining the level of satisfaction of patients in nursing care and health services. TAF Preventive Medicine Bulletin, 11(6): 717-724. DOI: https://dx.doi.org/10.5455/ pmb.1-1328186255
  • Cerit, B., & Çoşkun, S. (2018). Patients’ and nurses’ perceptions relating to the nursing care quality. Turkish Journal of Clinics and Laboratory, 9(2), 103-109.
  • Demir, Y., & Eşer, I. (2005). Hastaların hemşirelik hizmetlerinden memnuniyetlerine ilişkin bir ölçek çalışması. Hastane Yönetimi Dergisi, 1: 31-42.
  • Dinç, L. (2010). The Concept of Caring and Its’ Moral Component. Hacettepe University Faculty of Health Sciences Nursing Journal, 17: 74–82.
  • Fındık, U.Y., Unsar, S., & Sut, N. (2010). Patient satisfaction with nursing care and its relationship with patient characteristics. Nursing & Health Sciences, 12(2): 162–169. DOI: https://doi.org/10.1111/j.1442-2018.2009.00511.x
  • İçyeroğlu, G., & Karabulutlu, E. (2011). Hastaların hemşirelik bakımından memnuniyet düzeylerinin belirlenmesi. Fırat Sağlık Hizmetleri Dergisi, 6(17): 140-145.
  • İpek Çoban, G., & Kaşıkçı, M. (2010). Reliability and validity of the scale of patient perception of hospital experience with nursing care in a Turkish population. Journal of Clinical Nursing, 19(13-14):1929-1934. DOI:https://doi. org/10.1111/j.1365-2702.2009.03125.x
  • Köseoğlu, Ş., & Seki, Z. (2020). Determınatıon of surgıcal ward patıents’ satısfactıon levels related wıth nursıng care after abdomınal surgery. Journal of Intensive Care Nursing, 24(2), 121-133.
  • Kurşun Ş, Kanan N. (2012). Validity and Reliability Study of the Turkish Version of Caring Behaviors Inventory-24. Anadolu Hemşirelik ve Sağlık Bilimleri Dergisi; 15(4): 299-335.
  • Kuzu, C., & Ulus, B. (2014). Determining the level of surgical patıent satisfaction with nursing care in surgical clinics. Acıbadem University Health Sciences Journal, 5(2): 129-134.
  • Milutinovic, D., Simin, D., Brkic, N., & Brkic, S. (2012). The patient satisfaction with nursing carequality: thepsychometricstudy of the Serbianversion of PSNCQ questionnaire. Scandinavian Journal of Caring Sciences, 26(3): 598-606. DOI: https://doi.org/10.1111/j.1471-6712.2012.00969.x
  • O’Brien., R.G, & Muller., K.E. (1993). Applied analysis of variance in behavioral science marceldekker. New York, 8:297-344.
  • Okgün Alcan, A., Yavuz Van Gıersbergen, M., Şahin Köze, B., Tanıl, V., İyik Aksaka, B. (2015). The level of satisfaction of patients’ from nursing services. Journal of Ege University Nursing Faculty, 31(3), 81-89.
  • Oksay Şahin, A. (2006). A study for evaluatıon of nursıng care. Doctorate Thesis, Marmara University, Istanbul.
  • Özer, N. (2021). Cerrahi Gerektiren Durumlar, Cerrahinin Sınıflandırılması ve Cerrahinin Hasta Üzerine Etkisi.
  • Sevban Arslan (Ed.), Cerrahi Hemşireliğinde Temel Kavramlar ve Bakım içinde (s. 1-37). Akademisyen Kitabevi.
  • Özer, N., Köçkar, Ç., & Yurttaş, A. (2009). Patients’ satisfaction with the nursing services in cardiovascular surgical clinic. Journal of Atatürk University School of Nursing, 12(3): 12-9.
  • Özlü Z. (2006). Evaluation of satisfaction with nursing care of patients who had been hospitalized in surgical clinics of different hospitals at erzurum province. Erzurum. Master’s Thesis, Atatürk University, Erzurum.
  • Sayin, Y., Cengiz, H.O., &Ayoglu, T. (2016) Nursing care satisfaction of surgery patients. SOJ Nur Health Care, 2(2): 1-8. DOI: http://dx.doi.org/10.15226/2471-6529/2/2/00116
  • Uzun, O. (2003). The validity and reliability of Turkish form of newcastle satisfaction with quality of nursing care scale. Turkish Journal of Nursing, 54(2): 16-24.
  • Winter, V., Schreyögg, J., & Thiel, A. (2020). Hospital staff shortages: Environmental and organizational determinants and implications for patient satisfaction, Health Policy,124(4): 380-388. DOI: https://doi. org/10.1016/j.healthpol.2020.01.001
  • Yazıcı, G., Aktaş, D. (2021). Ameliyat Sonrası Hemşirelik Bakımı. Sevban Arslan (Ed.), Cerrahi Hemşireliğinde Temel Kavramlar ve Bakım içinde, (s. 1-37). Akademisyen Kitabevi.
  • Yılmaz Gören, Ş. (2016). Evaluation of body ımage and self-esteem before and after the surgery in patients operated in plastic surgery. Mehmet Akif Ersoy University Journal of Health Sciences Institute, 4(2): 61-73.
  • Yürümezoğlu Arslan H. (2007). Job satisfaction of nurses who work in inpatient facilities and patients’ satisfaction with nursing care. Master’s Thesis, Dokuz Eylül University, Izmir.

Evaluations of Nursing Care by the Patients in the Postoperative Period

Year 2022, , 475 - 488, 29.08.2022
https://doi.org/10.47115/jshs.1094703

Abstract

Aim: The aim of this study was to evaluate nursing care of patients hospitalized
during the postoperative period.
Methods: This descriptive study was conducted with 526 patients who were hospitalized in Surgical Clinics of a University Research Hospital in the province of Erzurum between April 2013 and August 2014. Being collected with form of descriptive characteristics and Nursing Care Assessment Inventory (NCAI), the data were evaluated as number and percentage in categorical measurements and mean and standard deviation in digital measurements.
Results: A statistically significant difference was found between the mean scores of physiological factor according to the patients’ complication status, safety factor according to gender, educational status and surgical experience, and the psychosocial factor according to the educational status and surgical experience. Based on educational status and surgical experience, a significant difference was found between the NCAI total mean scores (p<0.05). In total, there was a significant difference between mean scores of NCAI according to the educational status and operation experience (p<0.05). There was a significant difference between all the subscale mean scores and total mean scores according to the clinics where the patients were receiving treatment (p<0.05). However, as a result of the advanced analysis, it was determined that the difference between the mean scores of the subscale of hygienic was not significant. Mean scores of NCAI were higher in patients in the Thoracic Surgery Clinic in Safety and Physiological fields; and in the Plastic and Reconstructive Surgical Clinic in Hygienic, Psychosocial fields and in total. (Thoracic Surgery safety 26.60±4.31, physiological 65.33±10.05; Plastic and Reconstructive Surgery hygienic 24.10±6.32, psychosocial 90.53±18.98, total 204.93±43.50)
Conclusion: In general, it could be asserted that patients are satisfied with the nursing care. The level of satisfaction with nursing care differs among all mean scores, except for the hygienic care factor, descriptive characteristics of the patients and the clinics they receive care from.
Keywords: Nurse; Nursing Care; Patient Satisfaction.

Project Number

Yok

References

  • Akın, S., & Erdogan, S. (2007). The Turkish version of the newcastle satisfaction with nursing care scale used on medical and surgical patients. Journal of Clinical Nursing, 16(4): 646-653. DOI: https://doi.org/10.1111/j.1365- 2702.2006.01583.x
  • Aksoy, G. (2019). Cerrahi ve Cerrahi Hemşireliği. Neriman Akyolcu, Nevin Kanan & Güler Aksoy (Ed.), Cerrahi Hemşireliği I içinde (s. 1-38). İstanbul: Nobel Tıp Kitabevi.
  • Aksoy, G., Kanan, N., Akyolcu, N. (2019). Cerrahi Hemşireliği I (3. Baskı). İstanbul: Nobel Tıp Kitabevi.
  • Arslan, S. (2021). Cerrahi Hemşireliğinde Temel Kavramlar ve Bakım, Akademisyen Kitabevi.
  • Arslan, S., Nazi,k E., Tanrıverdi, D., & Gurdil, S. (2012). Determining the level of satisfaction of patients in nursing care and health services. TAF Preventive Medicine Bulletin, 11(6): 717-724. DOI: https://dx.doi.org/10.5455/ pmb.1-1328186255
  • Cerit, B., & Çoşkun, S. (2018). Patients’ and nurses’ perceptions relating to the nursing care quality. Turkish Journal of Clinics and Laboratory, 9(2), 103-109.
  • Demir, Y., & Eşer, I. (2005). Hastaların hemşirelik hizmetlerinden memnuniyetlerine ilişkin bir ölçek çalışması. Hastane Yönetimi Dergisi, 1: 31-42.
  • Dinç, L. (2010). The Concept of Caring and Its’ Moral Component. Hacettepe University Faculty of Health Sciences Nursing Journal, 17: 74–82.
  • Fındık, U.Y., Unsar, S., & Sut, N. (2010). Patient satisfaction with nursing care and its relationship with patient characteristics. Nursing & Health Sciences, 12(2): 162–169. DOI: https://doi.org/10.1111/j.1442-2018.2009.00511.x
  • İçyeroğlu, G., & Karabulutlu, E. (2011). Hastaların hemşirelik bakımından memnuniyet düzeylerinin belirlenmesi. Fırat Sağlık Hizmetleri Dergisi, 6(17): 140-145.
  • İpek Çoban, G., & Kaşıkçı, M. (2010). Reliability and validity of the scale of patient perception of hospital experience with nursing care in a Turkish population. Journal of Clinical Nursing, 19(13-14):1929-1934. DOI:https://doi. org/10.1111/j.1365-2702.2009.03125.x
  • Köseoğlu, Ş., & Seki, Z. (2020). Determınatıon of surgıcal ward patıents’ satısfactıon levels related wıth nursıng care after abdomınal surgery. Journal of Intensive Care Nursing, 24(2), 121-133.
  • Kurşun Ş, Kanan N. (2012). Validity and Reliability Study of the Turkish Version of Caring Behaviors Inventory-24. Anadolu Hemşirelik ve Sağlık Bilimleri Dergisi; 15(4): 299-335.
  • Kuzu, C., & Ulus, B. (2014). Determining the level of surgical patıent satisfaction with nursing care in surgical clinics. Acıbadem University Health Sciences Journal, 5(2): 129-134.
  • Milutinovic, D., Simin, D., Brkic, N., & Brkic, S. (2012). The patient satisfaction with nursing carequality: thepsychometricstudy of the Serbianversion of PSNCQ questionnaire. Scandinavian Journal of Caring Sciences, 26(3): 598-606. DOI: https://doi.org/10.1111/j.1471-6712.2012.00969.x
  • O’Brien., R.G, & Muller., K.E. (1993). Applied analysis of variance in behavioral science marceldekker. New York, 8:297-344.
  • Okgün Alcan, A., Yavuz Van Gıersbergen, M., Şahin Köze, B., Tanıl, V., İyik Aksaka, B. (2015). The level of satisfaction of patients’ from nursing services. Journal of Ege University Nursing Faculty, 31(3), 81-89.
  • Oksay Şahin, A. (2006). A study for evaluatıon of nursıng care. Doctorate Thesis, Marmara University, Istanbul.
  • Özer, N. (2021). Cerrahi Gerektiren Durumlar, Cerrahinin Sınıflandırılması ve Cerrahinin Hasta Üzerine Etkisi.
  • Sevban Arslan (Ed.), Cerrahi Hemşireliğinde Temel Kavramlar ve Bakım içinde (s. 1-37). Akademisyen Kitabevi.
  • Özer, N., Köçkar, Ç., & Yurttaş, A. (2009). Patients’ satisfaction with the nursing services in cardiovascular surgical clinic. Journal of Atatürk University School of Nursing, 12(3): 12-9.
  • Özlü Z. (2006). Evaluation of satisfaction with nursing care of patients who had been hospitalized in surgical clinics of different hospitals at erzurum province. Erzurum. Master’s Thesis, Atatürk University, Erzurum.
  • Sayin, Y., Cengiz, H.O., &Ayoglu, T. (2016) Nursing care satisfaction of surgery patients. SOJ Nur Health Care, 2(2): 1-8. DOI: http://dx.doi.org/10.15226/2471-6529/2/2/00116
  • Uzun, O. (2003). The validity and reliability of Turkish form of newcastle satisfaction with quality of nursing care scale. Turkish Journal of Nursing, 54(2): 16-24.
  • Winter, V., Schreyögg, J., & Thiel, A. (2020). Hospital staff shortages: Environmental and organizational determinants and implications for patient satisfaction, Health Policy,124(4): 380-388. DOI: https://doi. org/10.1016/j.healthpol.2020.01.001
  • Yazıcı, G., Aktaş, D. (2021). Ameliyat Sonrası Hemşirelik Bakımı. Sevban Arslan (Ed.), Cerrahi Hemşireliğinde Temel Kavramlar ve Bakım içinde, (s. 1-37). Akademisyen Kitabevi.
  • Yılmaz Gören, Ş. (2016). Evaluation of body ımage and self-esteem before and after the surgery in patients operated in plastic surgery. Mehmet Akif Ersoy University Journal of Health Sciences Institute, 4(2): 61-73.
  • Yürümezoğlu Arslan H. (2007). Job satisfaction of nurses who work in inpatient facilities and patients’ satisfaction with nursing care. Master’s Thesis, Dokuz Eylül University, Izmir.
There are 28 citations in total.

Details

Primary Language English
Subjects Health Care Administration
Journal Section Original Research
Authors

Zehra Ünal 0000-0001-5565-1191

Nadiye Özer 0000-0002-6622-8222

Project Number Yok
Publication Date August 29, 2022
Submission Date March 29, 2022
Published in Issue Year 2022

Cite

APA Ünal, Z., & Özer, N. (2022). Evaluations of Nursing Care by the Patients in the Postoperative Period. Samsun Sağlık Bilimleri Dergisi, 7(2), 475-488. https://doi.org/10.47115/jshs.1094703
AMA Ünal Z, Özer N. Evaluations of Nursing Care by the Patients in the Postoperative Period. JSHS. August 2022;7(2):475-488. doi:10.47115/jshs.1094703
Chicago Ünal, Zehra, and Nadiye Özer. “Evaluations of Nursing Care by the Patients in the Postoperative Period”. Samsun Sağlık Bilimleri Dergisi 7, no. 2 (August 2022): 475-88. https://doi.org/10.47115/jshs.1094703.
EndNote Ünal Z, Özer N (August 1, 2022) Evaluations of Nursing Care by the Patients in the Postoperative Period. Samsun Sağlık Bilimleri Dergisi 7 2 475–488.
IEEE Z. Ünal and N. Özer, “Evaluations of Nursing Care by the Patients in the Postoperative Period”, JSHS, vol. 7, no. 2, pp. 475–488, 2022, doi: 10.47115/jshs.1094703.
ISNAD Ünal, Zehra - Özer, Nadiye. “Evaluations of Nursing Care by the Patients in the Postoperative Period”. Samsun Sağlık Bilimleri Dergisi 7/2 (August 2022), 475-488. https://doi.org/10.47115/jshs.1094703.
JAMA Ünal Z, Özer N. Evaluations of Nursing Care by the Patients in the Postoperative Period. JSHS. 2022;7:475–488.
MLA Ünal, Zehra and Nadiye Özer. “Evaluations of Nursing Care by the Patients in the Postoperative Period”. Samsun Sağlık Bilimleri Dergisi, vol. 7, no. 2, 2022, pp. 475-88, doi:10.47115/jshs.1094703.
Vancouver Ünal Z, Özer N. Evaluations of Nursing Care by the Patients in the Postoperative Period. JSHS. 2022;7(2):475-88.

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