THE CONTENT ANALYSIS OF NATIONAL THESES REGARDING FLIGHT ATTENDANTS PUBLISHED IN TURKEY

Year 2022, Volume: 21 Issue: 1, 250 - 263, 26.01.2022

Sabiha Annaç Göv , Nilay Erbay

https://doi.org/10.21547/jss.938313

Abstract

Flight attendants are the persons who are responsible of the safety, security and comfort of the passengers in an aircraft and fulfill the instructions of the flight deck crew outside the cockpit when needed. In this study, content analysis of 31 national theses on flight attendants published between 2012-2020 in the database of YÖK Thesis Scanning Center was conducted. This study aimed to determine the trends of national graduate theses regarding flight attendants published in Turkey. Publication year, university, institute, types of thesis, researcher gender, writing language, title of supervisor, research method, research design, subject, sample size, sampling method, data collection tools and data analysis techniques were determined and systematic content analysis was employed. According to the analysis results; It has been determined that the most published year with 11 theses is 2018, the most used research design is survey research and job satisfaction, organizational commitment, emotional labor, burnout syndrome and work-family conflict issues are the most studied topics by the researchers.

Keywords

Flight attendants, national dissertations, thesis, content analysis, aviation management

TÜRKİYE'DE YAYINLANAN UÇUŞ GÖREVLİLERİNE İLİŞKİN ULUSAL TEZLERİN İÇERİK ANALİZİ

Abstract

Uçuş görevlileri, bir uçakta yolcuların emniyet, emniyet ve rahatlığından sorumlu olan ve gerektiğinde kokpit dışındaki uçuş güvertesi mürettebatının talimatlarını yerine getiren kişilerdir. Bu çalışmada, 2012-2020 yılları arasında YÖK Tez Tarama Merkezi veri tabanında yayınlanan, uçuş görevlileri ile ilgili 31 ulusal tezin içerik analizi yapılmıştır. Bu çalışma, Türkiye'de yayınlanan uçuş görevlileri ile ilgili ulusal yüksek lisans tezlerinin eğilimlerini belirlemeyi amaçlamaktadır. Yayın yılı, üniversite, enstitü, tez türleri, araştırmacının cinsiyeti, yazı dili, danışman unvanı, araştırma yöntemi, araştırma tasarımı, konu, örneklem büyüklüğü, örnekleme yöntemi, veri toplama araçları ve veri analiz teknikleri belirlenmiş ve sistematik içerik analizi uygulanmıştır. . Analiz sonuçlarına göre; 11 tez ile en çok yayınlanan yılın 2018 olduğu, en çok kullanılan araştırma tasarımının anket araştırması olduğu ve iş doyumu, örgütsel bağlılık, duygusal emek, tükenmişlik sendromu ve iş-aile çatışması konularının araştırmacılar tarafından en çok çalışılan konular olduğu belirlenmiştir.

Keywords

Uçuş görevlileri, ulusal tezler, içerik analizi, havacılık yönetimi

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