Impact of COVID-19 pandemic on the tourism industry: An evaluation from the hotel managers' perspective

Year 2021, , 44 - 57, 31.01.2021

Mahmut Demir , Şirvan Şen Demir , Ali Dalgıç , Fatma Doğanay Ergen

https://doi.org/10.24288/jttr.857610

Cited By: 17

Abstract

The Covid-19 pandemic, which is seen as a source of crisis worldwide, has also had negative effects in many ways in the tourism industry. In this process, it is important to find out the problems caused by the Covid-19 pandemic and its solutions to tourism businesses. The aim of the research is to determine the impact of the Covid-19 pandemic in the tourism industry, to evaluate the views of hotel managers and to offer solutions to problems in hotels. The research data were collected through face-to-face interviews with the hotel managers in Bodrum-Muğla. The interviews, in which a semi-structured interview technique was used to collect data, were held between July-September 2020. The data were analyzed with the descriptive analysis technique. The analysis was respectively carried out as the conceptual structure, modelling of data, organizing data through tables, and interpretation of findings. As a result, it has been revealed that the Covid-19 pandemic affects hotel businesses economically, socially and psychologically.

Keywords

Covid-19 pandemic, tourism, hotel managers, anxiety, economic impacts, social impacts

Supporting Institution

Isparta University of Applied Sciences

Project Number

2020-CVD191-0062

Thanks

The authors would like to thank the Isparta University of Applied Sciences, Scientific Research Projects Coordination Unit for financially supporting this research under Contract No. 2020-CVD191-0062

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