Çalışma Takımlarında Hiyerarşi ve Yardım Etme Davranışı: Meşruiyet Algısının Rolü

Öz

Yapılan pek çok araştırma, çalışma hayatındaki yaygınlıklarına rağmen hiyerarşilerin örgütsel birimlerin üyeleri arasındaki iş birliği davranışını nasıl etkilediğine çok az eğilerek performans sonuçlarına odaklanmıştır. Bu boşluğu doldurma çabasında olan bu çalışma, örgütsel çalışma takımlarındaki hiyerarşi derecesi ile üyelerin yardım etme davranışı arasındaki ilişkiyi araştırmaktadır. Altmış çalışma takımından 393 üye ile yürütülen bu saha araştırmasının sonuçları, örgütsel çalışma takımlarında hiyerarşilerin yardım etme davranışı ile negatif ilişkili olduğunu ve bu ilişkinin üyelerin hiyerarşi meşruiyeti algıları tarafından düzenlendiğini göstermektedir. Daha spesifik olarak, takım üyeleri hiyerarşiyi daha az meşru (yani daha az adil ve daha az uygun) olarak algıladığında, hiyerarşi yardım etme davranışıyla daha da olumsuz ilişkilidir. Ancak takım üyeleri hiyerarşiyi daha meşru olarak algıladığında, hiyerarşinin üyelerin yardım etme davranışı üzerinde net bir etkisi bulunmamaktadır. Bu bulgular, çalışanları arasında iş birlikçi davranışı teşvik etmeye ve bu bakımdan hiyerarşilerin zararlarını ortadan kaldırmaya çalışan kuruluşlar için önemli çıkarımlar sunmaktadır.

Anahtar Kelimeler

• Hiyerarşi
• Hiyerarşi Meşrutiyeti
• Yardım Etme Davranışı
• Çalışma Takımları

Hierarchy and Helping Behavior in Work Teams: The Role of Legitimacy Perceptions

Öz

Despite the prevalence of hierarchies in work life, much research has focused on their performance outcomes, paying little attention to how hierarchies affect cooperative behavior among the members of organizational units. In an effort to fill this gap, the current research investigates the relationship between the degree of hierarchy and members’ helping behavior in organizational work teams. Results from a field study conducted with 393 members of 60 work teams show that, at the team-level, hierarchies are negatively associated with helping behavior in organizational work teams, and that this relationship is moderated by members’ perceptions of hierarchy legitimacy. More specifically, when team members perceive the hierarchy to be less legitimate (i.e., less fair and less proper), hierarchy is even more negatively related to helping behavior. Yet, when team members perceive the hierarchy to be more legitimate, hierarchy does not have such a clear effect on members’ helping behavior. These findings offer important implications for organizations that seek to foster cooperative behavior among their employees and abolish the detriments of hierarchies in this respect. 

Anahtar Kelimeler

• Hierarchy
• Hierarchy Legitimacy
• Helping Behaviour
• Work Teams

Kaynakça

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