A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI

Year 2021, Volume: 16 , 94 - 110, 28.02.2021

Zafer Türkmendağ

https://doi.org/10.19168/jyasar.803829

Cited By: 3

Abstract

This study provides a bibliometric review on the information technology (IT) related articles published in tourism and hospitality (T&H) journals which are indexed in Social Science Citation Index (SSCI). A database with detailed information was created through the Web of Science (WoS) using 5070 articles from 32 journals. Fre-quency tables of the publications were given and co-occurrence, co-citation, co-authors, and keyword analysis were conducted. Findings indicate that Structural Equation Modelling and Venkatesh’s Unified Theory of Ac-ceptance and Use of Technology was mostly used in studies on IT in T&H. Additionally, some trend topics have been specified according to study findings. This paper gives a deep understanding of IT researches in T&H through bibliometric analysis.

Keywords

bibliometric, information technology, web of science, co-citation, co-occurrence

SSCI Turizm ve Ağırlama Dergilerinde Bulunan Bilgi Teknolojileri Araştırmalarının Bibliyometrik Analizi

Abstract

Bu çalışma, Social Science Citation Index'te (SSCI) indekslenen turizm ve otelcilik (T&H) dergilerinde yayınlanan bilgi teknolojisi (BT) ile ilgili makalelerin bibliyometrik bir incelemesini sağlamaktadır. Web of Science (WoS) aracılığıyla 32 dergiden 5070 makale kullanılarak ayrıntılı bilgi içeren bir veritabanı oluşturulmuştur. Yayınların frekans tabloları verilerek birlikte oluşum, ortak alıntılanma, ortak yazarlar ve anahtar kelime analizi yapılmıştır. Bulgular, turizm ve ağırlamada bilgi teknolojileri üzerine yapılan çalışmalarda daha çok Yapısal Eşitlik Modellemesi ve Venkatesh’in Birleşik Teknoloji Kabulü ve Kullanımı Teorisi’nin kullanıldığını göstermektedir. Ayrıca, çalışma bulgularına göre bazı trend konular belirlenmiştir. Bu makale, bibliyometrik analiz yoluyla turizm ve ağırlamadaki bilgi teknolojileri araştırmalarının derinlemesine anlaşılmasını sağlamaktadır.

Keywords

bibliyometrik, bilgi teknolojisi, web of science, ortak alıntılanma, ortak oluşum

References

• Al-Ghossein, M., Abdessalem, T., & Barre, A. (2018). Open data in the hotel industry: leveraging forthcoming events for hotel recommendation. Information Technology & Tourism, 20(1-4), 191-216. doi:10.1007/s40558-018-0119-6
• Alford, P., & Clarke, S. (2009). Information technology and tourism a theoretical critique. Technovation, 29(9), 580-587. doi:10.1016/j.technovation.2009.05.006
• Bank, T. W. (2017). Individuals using the Internet (% of population). Retrieved from https://data.worldbank.org/indicator/IT.NET.USER.ZS?end=2018&start=1960&view=chart
• Benckendorff, P., & Zehrer, A. (2013). A NETWORK ANALYSIS OF TOURISM RESEARCH. Annals of Tour-ism Research, 43, 121-149. doi:https://doi.org/10.1016/j.annals.2013.04.005
• Bilgihan, A., Okumus, F., & Kwun, D. J. W. (2011). Information technology applications and competitive ad-vantage in hotel companies. Journal of Hospitality and Tourism Technology.
• Chen, C. (2006). CiteSpace II: Detecting and visualizing emerging trends and transient patterns in scientific literature. Journal of the American Society for information Science and Technology, 57(3), 359-377.
• Chen, C., Hu, Z., Liu, S., & Tseng, H. (2012). Emerging trends in regenerative medicine: a scientometric analysis in CiteSpace. Expert opinion on biological therapy, 12(5), 593-608.
• Cheng, M. M., Edwards, D., Darcy, S., & Redfern, K. (2018). A Tri-Method Approach to a Review of Adventure Tourism Literature: Bibliometric Analysis, Content Analysis, and a Quantitative Systematic Literature Review. Journal of Hospitality & Tourism Research, 42(6), 997-1020. doi:10.1177/1096348016640588
• Christensen, C. M. (2006). The ongoing process of building a theory of disruption. Journal of Product innovation management, 23(1), 39-55.
• de la Hoz-Correa, A., Munoz-Leiva, F., & Bakucz, M. (2018). Past themes and future trends in medical tourism research: A co-word analysis. Tourism Management, 65, 200-211. doi:10.1016/j.tourman.2017.10.001
• Digiorgio, V. (2016). Impact of promotional tools on reservation channels management: a descriptive model of Italian accommodation facilities. Information Technology & Tourism, 16(4), 347-373. doi:10.1007/s40558-016-0069-9
• Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
• Gretzel, U. (2011). Intelligent systems in tourism. Annals of Tourism Research, 38(3), 757-779. doi:10.1016/j.annals.2011.04.014
• Guttentag, D. (2015). Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector. Current Issues in Tourism, 18(12), 1192-1217.
• Huang, Y. C., Backman, K. F., Backman, S. J., & Chang, L. L. (2016). Exploring the implications of virtual reali-ty technology in tourism marketing: An integrated research framework. International Journal of Tourism Re-search, 18(2), 116-128.
• Ivanov, S., Webster, C., & Seyyedi, P. (2018). Consumers' attitudes towards the introduction of robots in ac-commodation establishments. Tourism, 66(3), 302-317. Retrieved from <Go to ISI>://WOS:000445952700004
• Jin, J., Gubbi, J., Marusic, S., & Palaniswami, M. (2014). An information framework for creating a smart city through internet of things. IEEE Internet of Things journal, 1(2), 112-121.
• Johnson, A. G., & Samakovlis, I. (2019). A bibliometric analysis of knowledge development in smart tourism research. Journal of Hospitality and Tourism Technology, 10(4), 600-623. doi:10.1108/jhtt-07-2018-0065
• Kocak, O. (2007). E-commerce opportunities in the tourism sector and it's employment effect. Changes in Social and Business Environment, Proceedings, 120-127. Retrieved from <Go to ISI>://WOS:000251604200020
• Koseoglu, M. A., Rahimi, R., Okumus, F., & Liu, J. (2016). Bibliometric studies in tourism. Annals of Tourism Research, 61, 180-198. doi:10.1016/j.annals.2016.10.006
• Koseoglu, M. A., Sehitoglu, Y., & Craft, J. (2015). Academic foundations of hospitality management research with an emerging country focus: A citation and co-citation analysis. International Journal of Hospitality Man-agement, 45, 130-144. doi:10.1016/j.ijhm.2014.12.004
• Kourtesopoulou, A., Kehagias, J., & Papaioannou, A. (2018). Evaluation of E-Service Quality in the Hotel Sec-tor: A Systematic Literature Review. Innovative Approaches to Tourism and Leisure, 173-191. doi:10.1007/978-3-319-67603-6_13
• Law, R., Buhalis, D., & Cobanoglu, C. (2014). Progress on information and communication technologies in hos-pitality and tourism. International Journal of Contemporary Hospitality Management, 26(5), 727-750.
• Law, R., Chan, I. C. C., & Wang, L. (2018). A comprehensive review of mobile technology use in hospitality and tourism. Journal of Hospitality Marketing & Management, 27(6), 626-648.
• Law, R., Leung, D., & Chan, I. C. C. (2019). Progression and development of information and communication technology research in hospitality and tourism. International Journal of Contemporary Hospitality Manage-ment.
• Law, R., Leung, R., & Buhalis, D. (2009). Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5-6), 599-623. doi:10.1080/10548400903163160
• Leung, X. Y., Sun, J., & Bai, B. (2017). Bibliometrics of social media research: A co-citation and co-word analy-sis. International Journal of Hospitality Management, 66, 35-45. doi:10.1016/j.ijhm.2017.06.012
• Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism infor-mation services. Tourism Management, 58, 293-300.
• Lim, W. M. (2009). Alternative models framing UK independent hoteliers' adoption of technology. International Journal of Contemporary Hospitality Management, 21(4-5), 610-618. doi:10.1108/09596110910967836
• Lui, T. W., Bartosiak, M., Piccoli, G., & Sadhya, V. (2018). Online review response strategy and its effects on competitive performance. Tourism Management, 67, 180-190. doi:10.1016/j.tourman.2018.01.014
• Mulet-Forteza, C., Genovart-Balaguer, J., Merigo, J. M., & Mauleon-Mendez, E. (2019). Bibliometric structure of IJCHM in its 30 years. International Journal of Contemporary Hospitality Management, 31(12), 4574-4604. doi:10.1108/ijchm-10-2018-0828
• Nerur, S., Rasheed, A. A., & Pandey, A. (2016). Citation footprints on the sands of time: An analysis of idea migrations in strategic management. Strategic management journal, 37(6), 1065-1084. doi:10.1002/smj.2377
• Oliveira, T., & Martins, M. F. (2010). Understanding e-business adoption across industries in European countries. Industrial Management & Data Systems, 110(8-9), 1337-1354. doi:10.1108/02635571011087428
• Piccoli, G., Lui, T. W., & Grun, B. (2017). The impact of IT-enabled customer service systems on service person-alization, customer service perceptions, and hotel performance. Tourism Management, 59, 349-362. doi:10.1016/j.tourman.2016.08.015
• Scholar, G. (2020). Rob Law Personal Page. Retrieved from https://scholar.google.com/citations?user=mRMgTLsAAAAJ&hl=en&oi=ao
• Sigala, M. (2018). New technologies in tourism: From multi-disciplinary to anti-disciplinary advances and trajec-tories. Tourism Management Perspectives, 25, 151-155.
• Tregua, M., D'Auria, A., & Costin, H. (2020). #10yearschallenge: how co-creation permeated tourism research. A bibliometric analysis. European Journal of Tourism Research, 24. Retrieved from <Go to ISI>://WOS:000508829000009
• Van Eck, N., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric map-ping. Scientometrics, 84(2), 523-538.
• Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 27(3), 425-478.
• Venkatesh, V., Thong, J. Y., & Xu, X. (2012). Consumer acceptance and use of information technology: extend-ing the unified theory of acceptance and use of technology. MIS quarterly, 157-178.
• Xiang, Z. (2018). From digitization to the age of acceleration: On information technology and tourism. Tourism Management Perspectives, 25, 147-150.
• Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179-188.