İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ

Year 2018, Volume: 9 Issue: 17, 191 - 229, 30.06.2018

Melih Altay Ömer Turunç

Abstract

Sürdürülebilir
rekabetin önem kazandığı iş çevresinde, ortak paydalardan biri olan çalışma
yaşam kalitesi; bireylerin örgüte bağlılık düzeylerini artırırken, örgütsel
etkinliği de destekleyebilmektedir. Çalışmamızda; iş yükü, çalışma yaşam
kalitesi ve lider-üye etkileşiminin, örgütsel bağlılık ve işten ayrılma niyeti
üzerindeki etkisini bütüncül bir biçimde ortaya koymayı amaçlanmıştır. 506 özel
güvenlik personelinden toplanan verilerin analizi neticesinde; iş yükünün;
çalışma yaşam kalitesi ile lider-üye etkileşim kalitesini olumsuz biçimde
etkilediği ve iş yükünün çalışma yaşam kalitesi üzerindeki etkisine lider-üye
etkileşimin aracılık ettiği saptanmıştır. Ayrıca, çalışma yaşam kalitesinin,
örgütsel bağlılığı olumlu yönde etkilerken; işten ayrılma niyeti üzerinde ters
yönlü etkiye sahip olduğu tespit edilmiştir. Son olarak çalışma yaşam kalitesinin
işten ayrılma niyeti üzerindeki etkisinde örgütsel bağlılığın kısmî aracılık
rolüne sahip olduğu belirlenmiştir.

Keywords

İş Yükü, Lider-Üye Etkileşimi, Çalışma Yaşam Kalitesi, Örgütsel Bağlılık, İşten Ayrılma Niyeti.

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