Üniversite Öğrencilerinin Akıllı Telefon Güvenlik Önlemleri Davranışlarının İncelenmesi

Year 2025, Volume: 33 Issue: 3, 535 - 546, 25.07.2025

Vildan Ateş

https://doi.org/10.24106/kefdergi.1748618

Abstract

Çalışmanın amacı: Bu çalışmanın amacı akıllı telefon kullanıcılarının önemli yüzdesini oluşturan 18-24 yaş grubunun akıllı telefon kullanırken gösterdikleri güvenlik önlemleri davranışlarını ortaya çıkarmaktır. Bu çalışmada diğer çalışmalardan farklı olarak güvenlik önlemleri davranışları akıllı telefon ayarları ve eklenti yardımcı programları ile koruma, zararlı davranış ve uygulamalardan kaçınarak koruma ve önleyici davranış ve uygulamalar ile koruma olmak üzere üç yaklaşımla incelenmiştir.
Materyal ve Yöntem: Bu araştırmanın yöntemi nicel araştırmadır. Tarama modellerinden biri olan betimsel tarama modeli kullanılmıştır. Araştırmanın verileri Ankara’daki dört devlet üniversitesinde (Ankara Üniversitesi, Ankara Yıldırım Beyazıt Üniversitesi, Gazi Üniversitesi ve Orta Doğu Teknik Üniversitesi) 2024-2025 öğretim yılı güz döneminde öğrenim gören 320 üniversite öğrencisinden toplanmıştır. Bu çalışmanın veri toplama aracı üç bölümden oluşan ankettir. Ankette demografik bilgileri toplamaya yönelik sorular ile üç yaklaşım ile düzenlenmiş 17 akıllı telefon güvenlik davranışı için maddeler bulunmaktadır. Verilerin analizi için IBM SPSS 30.0 programı kullanılmıştır. Bu çalışmada elde edilen verilerin analizinde betimsel istatistiklerden sıklık (frekans) ve yüzde (%) kullanılmıştır.
Bulgular: Bu çalışma sonucunda Android’in, kullanıcıların akıllı telefonlarında kullandıkları en popüler işletim sistemi olduğu görülmüştür. Çalışmada kullanıcıların akıllı telefonunlarının kaybolması veya çalınması durumunda uzaktan veri silme işlemine ayarlı olmadığı ve kullanmadıkları zamanlarda kablosuz bağlantı alanlarının açık olduğu görülmüştür. Kullanıcılar akıllı telefonlarında kullanıcı adlarını ve şifrelerini akıllı telefonlarında saklamaktadır. Ayrıca antivirüs ya da güvenlik yazılımları telefonlarında yüklü olmayıp telefonlarının yedek kopyasını da almadıklarını belirtmişlerdir. Kullanıcıların akıllı telefonlarına yeni bir uygulama yüklerken veya kullanırken lisans sözleşmelerini ve güvenlik mesajlarını okumadıkları da görülmüştür. Diğer taraftan kullanıcılar telefonlarındaki verileri korumak için şifreleme ve ekran kilidi kullanmaktadırlar. Kullanıcılar akıllı telefonlarına yasadışı veya izinsiz yazılım yüklememekte ve akıllı telefonları ile bilinmeyen e-postalardaki ekleri de indirmemektedirler.
Önemli Vurgular: Kullanıcıların önleyici davranış ve uygulamalar ile akıllı telefonlarını nasıl koruyacakları konusunda eğitim ve desteğe ihtiyaçları olduğu görülmüştür. Aynı şekilde telefon ayarları ve eklenti yardımcı programları hakkında da bilgilendirilmeleri gerekmektedir. Diğer taraftan kullanıcılar zararlı davranış ve uygulamalardan kaçınarak akıllı telefonlarını korumaya yönelik güvenlik davranışları uygun biçimdedir.

Keywords

Akıllı telefon, Güvenlik, Güvenlik önlemi davranışları, Üniversite öğrencileri

Investigation of University Students' Smartphone Security Measures Behaviors

Abstract

Purpose: This study aims to investigate the security measure behaviours of the 18-24 age group, which constitutes the majority of smartphone users, while using smartphones. In this study, in contrast to other studies, security measures and behaviours were examined through three approaches: protection by smartphone settings and add-on utilities, protection by avoiding harmful behaviours and applications, and protection by preventive behaviours and applications.
Design/Methodology/Approach: This research employs a quantitative methodology. One of the survey models used was the descriptive survey model. The data for this study were collected from 320 university students enrolled at four state universities in Ankara (Ankara University, Ankara Yıldırım Beyazıt University, Gazi University, and Middle East Technical University) during the fall term of the 2024-2025 academic year. The data collection tool for this study is a questionnaire comprising three sections. The questionnaire includes questions to collect demographic information and items for 17 smartphone security behaviours, presented in three categories. IBM SPSS 30.0 was used for data analysis. Data analysis obtained in this study, frequency, and percentage (%) from descriptive statistics were used.
Findings: The study’s findings indicate that the Android operating system is the most dominant among smartphone users. The study revealed that users don’t set their smartphones to remote data wipe in case of loss or theft, and that wireless connection areas are turned on when not in use. It was observed that users retain their usernames and passwords on their smartphones. Furthermore, the respondents indicated that they don’t utilize antivirus or security software on their phones and create backup copies of their data. It was noted that users don’t review license agreements or security messages when installing or using a new application. Conversely, users employ encryption and screen locks to safeguard the data on their devices. Users refrain from installing illegal or unauthorized software on their smartphones and don’t download attachments from unknown email addresses using their smartphones.
Highlights: Users need training and support on how to protect their smartphones with preventive behaviours and applications. They also need to be informed about phone settings and add-on utilities. On the other hand, users have appropriate security behaviours to protect their smartphones by avoiding harmful behaviours and applications.

Keywords

Smartphone, Security, Security measure behaviours, University students

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