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Metaverse, Innovation (Meta Innovation) and Urban Interaction

Year 2023, , 1374 - 1397, 15.09.2023
https://doi.org/10.35674/kent.1231475

Abstract

Although the Metaverse, which we can call a set of three-dimensional, radical innovations, has not yet been realized, it maintains its place on the agenda with its positive and negative aspects. The technologies that laid the foundations of metaverse continue to change people's lives in many areas at breakneck speed. Digital twin, blockchain, IOT, artificial intelligence, XR technologies have been adopted by city governments and started to be applied to municipal services. Metaverse has opened its doors as an innovation ecosystem for better quality, efficient and effective delivery of urban services. As the metaverse becomes widespread, it will be the case that city services will adapt to this ecosystem, and that effective and efficient service delivery for needs and problems will be realized with the metaverse innovative ecosystem. In this study, the future evolution of urban services in terms of metaverse and innovation is presented with examples from the world and Türkiye. Qualitative research method was used in the study and document analysis (documentary screening), which is the data analysis method, literature review were used. Within the scope of literature review and document analysis in this field, the study aims to address the technologies and innovative practices that guide city governments, offers suggestions to municipalities on what to do in this field, and tries to reveal what kind of effects meta-innovation will create in cities. The results obtained from the examples show that cities have started to apply metaverse technologies in the fields of tourism, local development, culture, health, education.

References

  • Allam, Z., Sharifi, A., Bibri, S.E., Jones, D.S., & Krogstie, J. (2022). The Metaverse as a virtual form of smart cities: opportunities and challenges for environmental, economic, and social sustainability in urban futures. Smart Cities, 5, 771-801. https://doi.org/10.3390/smartcities5030040
  • Anadolu Ajansı. (2022). Üsküdar’ın simge yapıları NFT esere dönüştü. https://www.aa.com.tr/tr/kultur/uskudarin-simge-yapilari-nft-esere-donustu/2605665#
  • Anderson, J. & Rainie, L. (2022). The Metaverse in 2040. Pew Research Center. https://www.pewresearch.org/internet
  • Ankara Masası. (2022). VR tabanlı Sağlıklı Yaşam Terapi Modeli. https://www.ankaramasasi.com/haber/1227340/bursada-yasli-hastalara-vr-tabanli-terapi
  • Arslan, M. (2022). Innovation in Municipalities: Case of Living Lab. Marmara Üniversitesi Siyasal Bilimler Dergisi, 10(2), 337-366. DOI: 10.14782/marmarasbd.1013334
  • Arslan, M. (2022). Metaverse'in Akıllı Kent Hizmetlerine Etkisi. Akademik Araştırmalar ve Çalışmalar Dergisi (AKAD), 14(27), 292-303. DOI: 10.20990/kilisiibfakademik.1146016
  • Desreumaux, G. (2022). Downtown Santa Monica. https://cheddar.com/media/downtown-santa-monica-district-partners-with-metaverse-flickplay-app
  • Dragan, P., Muhammet, D., Ilgin, G., Madjid, T., & Mario, K., (2022). A metaverse assessment model for sustainable transportation using ordinal priority approach and Aczel-Alsina norms. Technological Forecasting & Social Change journal, 182, www.elsevier.com/locate/techfore https://doi.org/10.1016/j.techfore.2022.121778
  • Duwe, D., Busch, M., Weissenberger-Eibl, M. (2022). Enabling the Metaverse-Whitepaper on international user preferences, business models and innovation processes in the Metaverse. Karlsruhe: Fraunhofer Insti-tute for Systems and Innovation Research ISI, doi:10.24406/publica-220.1-26.
  • Duwe, D., Busch, Malte, W-E., & Marion A. (2022). Enabling the Metaverse. Whitepaper on international user preferences, business models and innovation processes in the Metaverse, Fraunhofer-Institut für System- und Innovationsforschung ISI, Karlsruhe, https://doi.org/10.24406/publica-220
  • Dwivedi, Y.K. (2022). Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management. https://doi.org/10.1016/j.ijinfomgt.2022.102542
  • Epic Games. (2020). Geographic Visualizations. https://triangraphics.de/2020/12/08/epic-games-webinar-geographic-visualizations-using-trian3dbuild.
  • Etzkowitz, H. (2005). Meta-Innovation: The optimum role of the state in the triple helix. https://www.researchgate.net/publication/
  • Fidan, A. (2015). Daralan Kentlerde ve Zamanda, Kısalan ve Yüzeyselleşen Edebiyat Ortamında Çocukların ve Gençlerin İdeal Gerçeklik ve Reel Gerçeklik İkileminde Algı ve İlgi Sorunsalı. Kent Akademisi , 8(24), 128-144. Retrieved from https://dergipark.org.tr/tr/pub/kent/issue/34400/379901
  • Gartner. (2022). (@Gartner) Metaverse Wheel. https://twitter.com/Gartner_inc/status/1582420430782332928?s=20&t=trOFW-mZHp8O2ppwGEm7MA
  • Gilbert, S. (2022). Crypto, web3, and the Metaverse. University of Cambridge. 1-17. https://www.bennettinstitute.cam.ac.uk/publications/crypto-web3-metaverse/
  • HSBC Global Research. (2022). The metaverse multiverse. 1-16.https://www.research.hsbc.com/ibcom/out/ibcom/internal/login
  • İHA. (2022). Afşin’in değerleri NFT oldu. https://www.iha.com.tr/kahramanmaras-haberleri/afsinin-degerleri-nft-oldu-3916255/
  • Jiaxin, L. & Gongjing, G. (2022). Socializing in the Metaverse: The Innovation and Challenge of Interpersonal Communication, Advances in Social Science, Education and Humanities Research, 664, 2128-2131.
  • Kuznetsova, P. (2021). Innovations in ensuring information accessibility of state and municipal services in the Russian Federation. SHS web of conferences, (116)3, 1-5.
  • Lawton, G. (2022). History of the Metaverse. https://www.techtarget.com/searchcio/tip/History-of-the-metaverse-explained
  • Lee, L., Tristan B., Pengyuan Z., Lin W., Dianlei X., Zijun L., Abhishek K., Carlos B., & Pan H. (2021). All one needs to know about Metaverse: A complete survey on technological singularity. Virtual Ecosystem and Research Agenda. Journal of lateks class files, (14)8, 1-66. https://doi.org/10.48550/arXiv.2110.05352
  • Lengwiler, M., & Simon, D. (Hrsg.). (2005). New governance arrangements in science policy (Discussion Papers / Wissenschaftszentrum Berlin für Sozialforschung, 2005-101). Berlin: Wissenschaftszentrum Berlin für Sozialforschung gGmbH. https://nbn-resolving.org/urn:nbn:de:0168-ssoar-110285
  • Majer, A. (2022). The Carbon Footprint of NFT’s: Not All Blockchain Are Created Equal, The Linux Foundation, https://linuxfoundation.org/wp-content/uploads/LFResearch_HL_NFT_Report_22Apr22_FINAL.pdf
  • McKinsey & Company. (2022). Value creation in the metaverse. https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/value-creation-in-the-metaverse
  • McKinsey Digital (2022). Digital twins: The foundation of the enterprise metaverse. 1-8. https://www.mckinsey.com/capabilities/mckinsey-digital/
  • McKinsey Digital. (2022). Digital twins: The foundation of the enterprise metaverse. 1-8. https://www.mckinsey.com/capabilities/mckinsey-digital/
  • McKinsey Digital. (2022). How virtual work is accelerating innovation. 1-4. https://www.mckinsey.com/capabilities/mckinsey-digital/
  • McKinsey Digital. (2022). Innovative and practical applications of the metaverse. 1-10. https://www.mckinsey.com/capabilities/mckinsey-digital/
  • McKinsey Quaterly. (2022). Marketing in the metaverse: An opportunity for innovation and experimentation. 1-7. https://www.mckinsey.com/quarterly/
  • McKinsey&Company (2022). Meet the metaverse: Creating real value in a virtual World. 1-11. https://www.mckinsey.com/about-us/new-at-mckinsey-blog/meet-the-metaverse-creating-real-value-in-a-virtual-world
  • National League Of Cities. (2022). The Future of Cities, https://www.nlc.org/resource/cities-and-the- metaverse/#:~:text=The%20metaverse%20is%20the%20next,digitally%20recreate%20the%20real%20world
  • National League Of Cities. (2022). The Future of Cities. https://www.nlc.org/resource/cities-and-the- metaverse/#:text=The%20metaverse%20is%20the%20next,digitally%20recreate%20the%20real%20world
  • NTV. (2021). Datça Belediyesi Tweeti. https://www.ntv.com.tr/turkiye/datca-belediyesi-sevgililer-gunu-tweetini-6-bin-dolara-satti,zMss-z2lvkSHMsc8FU6sug
  • OECD. (2019). The Policy Environment for Blockchain Innovation and Adoption: 2019 OECD Global Blockchain Policy Forum Summary Report, OECD Blockchain Policy Series, https://www.oecd.org/daf/blockchain/
  • Pew Research Center. (2022). “The Metaverse in 2040.” https://www.pewresearch.org/internet/2022/06/30/the-metaverse-in-2040/
  • Pew Research Center. (2022). “Visions of the Internet in 2035.” https://www.pewresearch.org/internet/2022/
  • Pryor, G.& Sessa, S.E. (2022). Reed Smith Guide to the Metaverse. https://www.reedsmith.com/en/perspectives/metaverse
  • Seker, M. (2022). Under Pressure: municipal innovations during the COVID-19 pandemic: the case of a small German town. Université de Strasbourg http://evoreg.eu/docs/files/shno/Note_evoREG_44.pdf.
  • Seul City Hall in Metaverse. (2022). https://www.ajudaily.com/view/20220510100225125
  • Shava, E., Doorgapersad, S. (2022). Fostering digital innovations to accelerate service delivery in South African Local Government. International Journal of Research in Business and Social Science, 11(2), 83-91.
  • Stienmetz, J. L. et al. (Eds.). ENTER 2022. Information and Communication Technologies in Tourism, 226–231. https://doi.org/10.1007/978-3-030-94751-4_20
  • T.C. Çevre Şehircilik ve İklim Değişikliği Bakanlığı. (2022). Dijital İkiz. https://cbs.csb.gov.tr/sehirlerin-dijital-ikizlerini-guncelliyoruz-haber-278818
  • Terzi, A. (2022). Metaverse Kavramı ve Türkçe Karşılıkları üzerine. Türk Dili. 71(848). https://tdk.gov.tr/wp-content/uploads/2020/04/%C3%82dem-Terzi-
  • The Buffalo Olmsted Parks Convervancy. (2021). Augmented Reality Experience. https://www.buffalorising.com/2021/06/buffalo-olmsted-parks-conservancy-launches-new-augmented-reality-ar-experience/
  • Thomason, J. (2023). The Advances That Metaverse Brings. https://theemiratestimes.com/dr-jane-thomason-on-metaverse/
  • Thomason, J. (2021). Big Tech, Big Data and the New World of Digital Health. Global Health Journal, 5 (2021). https://reader.elsevier.com/reader/sd/pii/S2414644721000890?token=C0941F6DD076160557801FD61D86AC612FC54D6CF333C53F830C73FA62AD6254AE6F920B469CADA051C9E00861E0AD81&originRegion=eu-west-1&originCreation=20220603100323
  • Véron, R., Fernando, N., Narayanan, N., Upreti, B., Ambat, B., Pallawala, R., Rajbhandari, S., Rao Dhananka, S. & Zurbrügg, C. (2018). Social processes in post-crisis municipal solid waste management innovations: A proposal for research and knowledge exchange in South Asia. Research Ideas and Outcomes 4: e31430, 1-32. https://doi.org/10.3897/rio.4.e31430

Metaverse, İnovasyon (Meta İnovasyon) ve Kent Etkileşimi

Year 2023, , 1374 - 1397, 15.09.2023
https://doi.org/10.35674/kent.1231475

Abstract

Üç boyutlu, radikal inovasyonlar bütünü olarak adlandırabileceğimiz Metaverse, henüz hayata geçmemiş olmasına rağmen olumlu ve olumsuz yönleriyle gündemdeki yerini korumaktadır. Metaverse’in temellerini atan teknolojiler ise son hızla birçok alanda insanların yaşamını değiştirmeye devam etmektedir. Dijital ikiz, blockchain, IOT, yapay zekâ, XR teknolojileri kent yönetimleri tarafından da benimsenerek belediye hizmetlerine uygulanmaya başlanmıştır. Metaverse inovasyon ekosistemi olarak kapılarını kent hizmetlerinin daha kaliteli, verimli, etkin sunumu için açmış durumdadır. Metaverse yaygınlaştıkça kent hizmetlerinin bu ekosisteme adapte olması, ihtiyaç ve sorunlara yönelik etkin ve verimli hizmet sunumunun metaverse inovatif ekosistemiyle gerçekleştirilmesi söz konusu olacaktır. Bu çalışmada kent hizmetlerinin metaverse ve inovasyon boyutunda gelecekte neye evrileceği dünyadan ve Türkiye’den örneklerle ifade edilmiştir. Çalışmada nitel araştırma yöntemi kullanılmış, bu alanda literatür taraması ve doküman analizi kapsamında kent yönetimlerine yol gösteren teknolojilere ve inovatif uygulamalara değinmeyi amaçlamakta, belediyelere bu alanda izlenecek politikalar konusunda öneriler sunmakta, meta-inovasyonun kentlerde ne tür etkiler yaratacağı ortaya konulmaya çalışılmaktadır. Ele alınan örnekler üzerinden ulaşılan sonuçlar, kentlerin metaverse teknolojilerini; turizm, yerel kalkınma, kültür, sağlık, eğitim alanlarında uygulamaya başladığını göstermektedir.

References

  • Allam, Z., Sharifi, A., Bibri, S.E., Jones, D.S., & Krogstie, J. (2022). The Metaverse as a virtual form of smart cities: opportunities and challenges for environmental, economic, and social sustainability in urban futures. Smart Cities, 5, 771-801. https://doi.org/10.3390/smartcities5030040
  • Anadolu Ajansı. (2022). Üsküdar’ın simge yapıları NFT esere dönüştü. https://www.aa.com.tr/tr/kultur/uskudarin-simge-yapilari-nft-esere-donustu/2605665#
  • Anderson, J. & Rainie, L. (2022). The Metaverse in 2040. Pew Research Center. https://www.pewresearch.org/internet
  • Ankara Masası. (2022). VR tabanlı Sağlıklı Yaşam Terapi Modeli. https://www.ankaramasasi.com/haber/1227340/bursada-yasli-hastalara-vr-tabanli-terapi
  • Arslan, M. (2022). Innovation in Municipalities: Case of Living Lab. Marmara Üniversitesi Siyasal Bilimler Dergisi, 10(2), 337-366. DOI: 10.14782/marmarasbd.1013334
  • Arslan, M. (2022). Metaverse'in Akıllı Kent Hizmetlerine Etkisi. Akademik Araştırmalar ve Çalışmalar Dergisi (AKAD), 14(27), 292-303. DOI: 10.20990/kilisiibfakademik.1146016
  • Desreumaux, G. (2022). Downtown Santa Monica. https://cheddar.com/media/downtown-santa-monica-district-partners-with-metaverse-flickplay-app
  • Dragan, P., Muhammet, D., Ilgin, G., Madjid, T., & Mario, K., (2022). A metaverse assessment model for sustainable transportation using ordinal priority approach and Aczel-Alsina norms. Technological Forecasting & Social Change journal, 182, www.elsevier.com/locate/techfore https://doi.org/10.1016/j.techfore.2022.121778
  • Duwe, D., Busch, M., Weissenberger-Eibl, M. (2022). Enabling the Metaverse-Whitepaper on international user preferences, business models and innovation processes in the Metaverse. Karlsruhe: Fraunhofer Insti-tute for Systems and Innovation Research ISI, doi:10.24406/publica-220.1-26.
  • Duwe, D., Busch, Malte, W-E., & Marion A. (2022). Enabling the Metaverse. Whitepaper on international user preferences, business models and innovation processes in the Metaverse, Fraunhofer-Institut für System- und Innovationsforschung ISI, Karlsruhe, https://doi.org/10.24406/publica-220
  • Dwivedi, Y.K. (2022). Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management. https://doi.org/10.1016/j.ijinfomgt.2022.102542
  • Epic Games. (2020). Geographic Visualizations. https://triangraphics.de/2020/12/08/epic-games-webinar-geographic-visualizations-using-trian3dbuild.
  • Etzkowitz, H. (2005). Meta-Innovation: The optimum role of the state in the triple helix. https://www.researchgate.net/publication/
  • Fidan, A. (2015). Daralan Kentlerde ve Zamanda, Kısalan ve Yüzeyselleşen Edebiyat Ortamında Çocukların ve Gençlerin İdeal Gerçeklik ve Reel Gerçeklik İkileminde Algı ve İlgi Sorunsalı. Kent Akademisi , 8(24), 128-144. Retrieved from https://dergipark.org.tr/tr/pub/kent/issue/34400/379901
  • Gartner. (2022). (@Gartner) Metaverse Wheel. https://twitter.com/Gartner_inc/status/1582420430782332928?s=20&t=trOFW-mZHp8O2ppwGEm7MA
  • Gilbert, S. (2022). Crypto, web3, and the Metaverse. University of Cambridge. 1-17. https://www.bennettinstitute.cam.ac.uk/publications/crypto-web3-metaverse/
  • HSBC Global Research. (2022). The metaverse multiverse. 1-16.https://www.research.hsbc.com/ibcom/out/ibcom/internal/login
  • İHA. (2022). Afşin’in değerleri NFT oldu. https://www.iha.com.tr/kahramanmaras-haberleri/afsinin-degerleri-nft-oldu-3916255/
  • Jiaxin, L. & Gongjing, G. (2022). Socializing in the Metaverse: The Innovation and Challenge of Interpersonal Communication, Advances in Social Science, Education and Humanities Research, 664, 2128-2131.
  • Kuznetsova, P. (2021). Innovations in ensuring information accessibility of state and municipal services in the Russian Federation. SHS web of conferences, (116)3, 1-5.
  • Lawton, G. (2022). History of the Metaverse. https://www.techtarget.com/searchcio/tip/History-of-the-metaverse-explained
  • Lee, L., Tristan B., Pengyuan Z., Lin W., Dianlei X., Zijun L., Abhishek K., Carlos B., & Pan H. (2021). All one needs to know about Metaverse: A complete survey on technological singularity. Virtual Ecosystem and Research Agenda. Journal of lateks class files, (14)8, 1-66. https://doi.org/10.48550/arXiv.2110.05352
  • Lengwiler, M., & Simon, D. (Hrsg.). (2005). New governance arrangements in science policy (Discussion Papers / Wissenschaftszentrum Berlin für Sozialforschung, 2005-101). Berlin: Wissenschaftszentrum Berlin für Sozialforschung gGmbH. https://nbn-resolving.org/urn:nbn:de:0168-ssoar-110285
  • Majer, A. (2022). The Carbon Footprint of NFT’s: Not All Blockchain Are Created Equal, The Linux Foundation, https://linuxfoundation.org/wp-content/uploads/LFResearch_HL_NFT_Report_22Apr22_FINAL.pdf
  • McKinsey & Company. (2022). Value creation in the metaverse. https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/value-creation-in-the-metaverse
  • McKinsey Digital (2022). Digital twins: The foundation of the enterprise metaverse. 1-8. https://www.mckinsey.com/capabilities/mckinsey-digital/
  • McKinsey Digital. (2022). Digital twins: The foundation of the enterprise metaverse. 1-8. https://www.mckinsey.com/capabilities/mckinsey-digital/
  • McKinsey Digital. (2022). How virtual work is accelerating innovation. 1-4. https://www.mckinsey.com/capabilities/mckinsey-digital/
  • McKinsey Digital. (2022). Innovative and practical applications of the metaverse. 1-10. https://www.mckinsey.com/capabilities/mckinsey-digital/
  • McKinsey Quaterly. (2022). Marketing in the metaverse: An opportunity for innovation and experimentation. 1-7. https://www.mckinsey.com/quarterly/
  • McKinsey&Company (2022). Meet the metaverse: Creating real value in a virtual World. 1-11. https://www.mckinsey.com/about-us/new-at-mckinsey-blog/meet-the-metaverse-creating-real-value-in-a-virtual-world
  • National League Of Cities. (2022). The Future of Cities, https://www.nlc.org/resource/cities-and-the- metaverse/#:~:text=The%20metaverse%20is%20the%20next,digitally%20recreate%20the%20real%20world
  • National League Of Cities. (2022). The Future of Cities. https://www.nlc.org/resource/cities-and-the- metaverse/#:text=The%20metaverse%20is%20the%20next,digitally%20recreate%20the%20real%20world
  • NTV. (2021). Datça Belediyesi Tweeti. https://www.ntv.com.tr/turkiye/datca-belediyesi-sevgililer-gunu-tweetini-6-bin-dolara-satti,zMss-z2lvkSHMsc8FU6sug
  • OECD. (2019). The Policy Environment for Blockchain Innovation and Adoption: 2019 OECD Global Blockchain Policy Forum Summary Report, OECD Blockchain Policy Series, https://www.oecd.org/daf/blockchain/
  • Pew Research Center. (2022). “The Metaverse in 2040.” https://www.pewresearch.org/internet/2022/06/30/the-metaverse-in-2040/
  • Pew Research Center. (2022). “Visions of the Internet in 2035.” https://www.pewresearch.org/internet/2022/
  • Pryor, G.& Sessa, S.E. (2022). Reed Smith Guide to the Metaverse. https://www.reedsmith.com/en/perspectives/metaverse
  • Seker, M. (2022). Under Pressure: municipal innovations during the COVID-19 pandemic: the case of a small German town. Université de Strasbourg http://evoreg.eu/docs/files/shno/Note_evoREG_44.pdf.
  • Seul City Hall in Metaverse. (2022). https://www.ajudaily.com/view/20220510100225125
  • Shava, E., Doorgapersad, S. (2022). Fostering digital innovations to accelerate service delivery in South African Local Government. International Journal of Research in Business and Social Science, 11(2), 83-91.
  • Stienmetz, J. L. et al. (Eds.). ENTER 2022. Information and Communication Technologies in Tourism, 226–231. https://doi.org/10.1007/978-3-030-94751-4_20
  • T.C. Çevre Şehircilik ve İklim Değişikliği Bakanlığı. (2022). Dijital İkiz. https://cbs.csb.gov.tr/sehirlerin-dijital-ikizlerini-guncelliyoruz-haber-278818
  • Terzi, A. (2022). Metaverse Kavramı ve Türkçe Karşılıkları üzerine. Türk Dili. 71(848). https://tdk.gov.tr/wp-content/uploads/2020/04/%C3%82dem-Terzi-
  • The Buffalo Olmsted Parks Convervancy. (2021). Augmented Reality Experience. https://www.buffalorising.com/2021/06/buffalo-olmsted-parks-conservancy-launches-new-augmented-reality-ar-experience/
  • Thomason, J. (2023). The Advances That Metaverse Brings. https://theemiratestimes.com/dr-jane-thomason-on-metaverse/
  • Thomason, J. (2021). Big Tech, Big Data and the New World of Digital Health. Global Health Journal, 5 (2021). https://reader.elsevier.com/reader/sd/pii/S2414644721000890?token=C0941F6DD076160557801FD61D86AC612FC54D6CF333C53F830C73FA62AD6254AE6F920B469CADA051C9E00861E0AD81&originRegion=eu-west-1&originCreation=20220603100323
  • Véron, R., Fernando, N., Narayanan, N., Upreti, B., Ambat, B., Pallawala, R., Rajbhandari, S., Rao Dhananka, S. & Zurbrügg, C. (2018). Social processes in post-crisis municipal solid waste management innovations: A proposal for research and knowledge exchange in South Asia. Research Ideas and Outcomes 4: e31430, 1-32. https://doi.org/10.3897/rio.4.e31430
There are 48 citations in total.

Details

Primary Language Turkish
Subjects Urban Policy
Journal Section All Articles
Authors

Meryem Arslan 0000-0002-2877-0256

Publication Date September 15, 2023
Submission Date January 9, 2023
Published in Issue Year 2023

Cite

APA Arslan, M. (2023). Metaverse, İnovasyon (Meta İnovasyon) ve Kent Etkileşimi. Kent Akademisi, 16(3), 1374-1397. https://doi.org/10.35674/kent.1231475

International Refereed and Indexed Journal of Urban Culture and Management | Kent Kültürü ve Yönetimi Uluslararası Hakemli İndeksli Dergi

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