The Role of Governance on Trust in Public Administration on the 100th Anniversary of the Republic: A Local Governance Analysis

Year 2023, , 189 - 205, 29.10.2023

Yurdanur Ural Uslan , Şerafettin Erten

https://doi.org/10.35674/kent.1346261

Cited By: 1

Abstract

The Republic, at its core, is a political system based on sharing, participation, and trust. Therefore, the state of the relationship between the government and the citizens is of paramount importance for the health of the system. The aim of this study is to elucidate a small part of this relationship at the local level on the occasion of the 100th anniversary of our Republic. In this context, the study attempts to analyze the impact of good governance practices on trust in public administration. This is because the level of trust that citizens have in public administration is one of the key determinants of the distance in the state-citizen relationship. Additionally, it is acknowledged that well-functioning governance mechanisms also have an impact on trust in public administration.
The study, the impact of the governance practices of responsiveness, accountability, transparency, and participation on trust was analyzed. Data were collected from 367 citizens living in the Uşak province (Turkey) through face-to-face and online surveys. The Structural Equation Modeling analysis revealed that all four dimensions of governance had a statistically significant positive effect on citizens' trust in public administration. The lowest impact on trust was observed in the dimension of participation. As a result, it can be said that well-functioning governance mechanisms and processes are a necessity to enhance citizens' trust in public administration at the local level. Furthermore, the development of methods that encourage greater citizen participation in these mechanisms and processes will contribute to increasing trust.

Keywords

the republic, governance, trust, participation, local government

Cumhuriyetin 100. Yılında Kamu Yönetimine Duyulan Güven Üzerinde Yönetişimin Rolü: Bir Yerel Yönetim Analizi

Abstract

ÖZ
Cumhuriyet özünde paylaşımın, katılımın ve güvenin bulunduğu bir siyasi sistemdir. Bu nedenle devletle vatandaş arasındaki ilişkinin durumu sistemin sağlığı açısından çok önemlidir. Çalışmanın amacı da Cumhuriyetimizin 100. Yılında bu ilişkinin küçük bir parçasını yerel düzeyde açıklamaktır. Bu bağlamda çalışmada iyi yönetişim uygulamalarının kamu yönetimine olan güven üzerindeki etkisi analiz edilmeye çalışılmıştır. Çünkü vatandaşların kamu yönetimine olan güven düzeyi devlet-vatandaş ilişkisinin mesafesini belirleyen etkenlerin başında gelmektedir. Bunun yanında iyi işleyen yönetişim mekanizmalarının da kamu yönetimine olan güven üzerinde etkisi olduğu kabul edilmektedir.
Çalışmada iyi yönetişim boyutları olarak cevap verebilirlik, hesap verebilirlik, şeffaflık ve katılımın güven üzerindeki etkisi analiz edilmiştir. Veriler, Uşak ilinde yaşayan 367 vatandaştan yüz yüze ve online uygulanan anket formu aracılığı ile toplanmıştır. Yapılan Yapısal Eşitlik Modellemesi analizi sonucunda, yönetişimin dört boyutunun da vatandaşların kamu yönetimine güveni üzerinde istatistiksel olarak pozitif yönde anlamlı bir etkisi olduğunu bulgulanmıştır. Güven üzerinde en düşük etki ise katılım boyutunda görülmektedir. Sonuç olarak yerel düzeyde vatandaşların kamu yönetimine olan güvenin artırılması için iyi işleyen yönetişim mekanizma ve süreçlerinin bir gereklilik olduğunu söylemek mümkündür. Bununla birlikte vatandaşların bu mekanizma ve süreçlere daha fazla katılımını sağlayacak yöntemlerin geliştirilmesi güvenin artırılmasına katkıda bulunacaktır.

Keywords

cumhuriyet, yönetişim, güven, katılım, yerel yönetim

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