HİZMETKAR LİDERLİĞİN PROAKTİF İŞ DAVRANIŞI ÜZERİNE ETKİSİNDE ÖRGÜTSEL ERDEMLİLİĞİN ARACI ROLÜ

Abstract

Bu araştırma, hizmetkâr liderliğin sağlık çalışanlarının proaktif iş davranışları üzerindeki etkisini ve bu ilişkide örgütsel erdemliliğin aracı rolünü incelemeyi amaçlamaktadır. Çalışma, Marmara Bölgesi’nde faaliyet gösteren bir üniversite hastanesinde görev yapan 489 sağlık çalışanından toplanan verilerle gerçekleştirilmiştir. Araştırmada basit rastgele ve kartopu örnekleme yöntemleri kullanılmıştır. Nicel araştırma yöntemi kullanılarak hizmetkâr liderlik bağımsız değişken, proaktif iş davranışı bağımlı değişken ve örgütsel erdemlilik aracı değişken olarak modellenmiştir. Veri toplama aracı olarak alan yazınında geçerliliği ve güvenilirliği kanıtlanmış hizmetkâr liderlik, proaktif iş davranışı ve örgütsel erdemlilik ölçekleri kullanılmıştır. Araştırma tanımlayıcı- ilişki arayıcı bir türde ele alınarak gerçekleştirilmiştir. Araştırma bulguları değerlendirildiğinde; hizmetkâr liderliğin proaktif iş davranışı üzerinde hem doğrudan (β = 0.38, p < 0.001) hem de örgütsel erdemlilik aracılığıyla dolaylı bir etkiye (β = 0.18, p < 0.001) sahip olduğu tespit edilmiştir. Ayrıca hizmetkâr liderliğin örgütsel erdemlilik üzerinde anlamlı bir pozitif etkisi (β = 0.44, p < 0.001) ve örgütsel erdemliliğin de proaktif iş davranışını olumlu şekilde etkilediği (β = 0.41, p < 0.001) bulgulanmıştır. Bu sonuçlara hizmetkâr liderliğin örgüt içinde erdemli bir iklim yaratarak çalışanların proaktif davranışlarını desteklediğini ortaya koymaktadır. Araştırma en nihayetinde sağlık sektöründe hizmetkâr liderlik uygulamalarının yaygınlaştırılmasının çalışanların örgütsel erdemlilik çerçevesinde dürüstlük, güven ve iyimserlik gibi erdemli davranış kalıplarını benimsemelerine katkı sağlayacağını ve bu durumun çalışanların proaktif iş davranışlarını artırarak yenilikçi çözümler üretme ve sorumluluk alma eğilimlerini güçlendirebileceğini ortaya koymaktadır.

Keywords

• Hizmetkar liderlik
• proaktif iş davranışı
• örgütsel erdemlilik
• sağlık çalışanları
• hastane

THE MEDIATING ROLE OF ORGANISATIONAL VIRTUE IN THE EFFECT OF SERVANT LEADERSHIP ON PROACTIVE WORK BEHAVIOUR

Abstract

This study examines servant leadership's effect on healthcare employees' proactive work behaviors and the mediating role of organizational virtuousness in this relationship. The study was conducted using data collected from 489 healthcare professionals working in a university hospital in the Marmara Region. Simple random and snowball sampling methods were used in the study. Using the quantitative research method, servant leadership was modeled as an independent variable, proactive work behavior as a dependent variable, and organizational virtuousness as a mediating variable as data collection tools, servant leadership, proactive work behavior, and organizational virtuousness scales were used, which have proven validity and reliability in the literature. The research was carried out in a descriptive-relationship-seeking type. When the research findings were evaluated, it was found that servant leadership had both a direct effect on proactive work behavior (β = 0.38, p < 0.001) and an indirect effect through organizational virtue (β = 0.18, p < 0.001). In addition, servant leadership has a significant positive effect on organizational virtuousness (β = 0.44, p < 0.001), and organizational virtuousness has a positive effect on proactive work behavior (β = 0.41, p < 0.001). These results reveal that servant leadership supports employees' proactive behaviors by creating a virtuous climate within the organization. Ultimately, the study reveals that the dissemination of servant leadership practices in the health sector will contribute to employees' adoption of virtuous behavior patterns such as honesty, trust, and optimism within the framework of organizational virtuousness, and this situation may increase employees' proactive work behaviors and strengthen their tendency to produce innovative solutions and take responsibility.

Keywords

• Servant leadership
• proactive work behaviour
• organisational virtue
• healthcare workers
• hospital

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