Araştırma Makalesi
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EVALUATION OF KAHRAMANMARAŞ CENTERED EARTHQUAKE IN TÜRKİYE IN TERMS OF DISASTER CRISIS MANAGEMENT: THE CASE OF AFAD X (TWITTER)

Yıl 2025, Cilt: 27 Sayı: 49, 1053 - 1076, 29.08.2025
https://doi.org/10.18493/kmusekad.1569072

Öz

The study aims to measure the effectiveness of AFAD's X account and to determine the role of social media in providing accurate information and coordination. In the study, tweets sent by AFAD between 01 January 2023 and 05 March 2023 are divided into periods before and after the earthquake. The tweets sent before and after the earthquake were compared. After the earthquake on February 6, 2023, it was discovered that AFAD's official X account actively communicated information and warnings. It has been established that the content sharing covers examples of solidarity, search and rescue operations, the number of individuals missing, shelter requirements, and evacuation management. Active use of social media accounts is important in disaster management. AFAD's X account can contribute to obtaining more information on pre-disaster preparedness. Analysis of trending words in post-earthquake communication strategies can be used to provide necessary information for disaster management and response.

Kaynakça

  • Abid, S. K., Sulaiman, N., Chan, S. W., Nazir, U., Abid, M., Han, H., Ariza-Montes, A. and Vega-Muñoz, A. (2021). Toward an Integrated Disaster Management Approach: How Artificial Intelligence Can Boost Disaster Management. Sustainability, 13(22), 12560. https://doi.org/10.3390/su132212560
  • AFAD. (n.d.). AFAD ve Tarihçesi. Https://Www.Afad.Gov.Tr/Afad-Hakkinda . Retrieved February 10, 2025, from https://www.afad.gov.tr/afad-hakkinda
  • AFAD. (2014). Açıklamalı Afet Yönetimi Terimleri Sözlüğü. İçişleri Bakanlığı Afet ve Acil Durum Yönetimi Başkanlığı. https://www.afad.gov.tr/aciklamali-afet-yonetimi-terimleri-sozlugu
  • AFAD. (2023). AFAD ve Tarihçesi. Afet ve Acil Durum Yönetimi Başkanlığı. https://www.afad.gov.tr/afad- hakkinda
  • Ağrali, Ö., Sökün, H. and Karaarslan, E. (2023). Twitter Data Analysis: Izmir Earthquake Case. Journal of Emerging Computer Technologies, 2(2), 36–41. https://doi.org/10.5120/ijca2016908625
  • Al-Qurishi, M., Al-Rakhami, M., AlRubaian, M., Alamri, A. and Al-Hougbany, M. (2015). Online Social Network Management Systems: State of the Art. Procedia Computer Science, 73(Awict), 474–481. https://doi.org/10.1016/j.procs.2015.12.032
  • Aşan, H. (2024). 6 Şubat 2023 Kahramanmaraş Depremi Sonrasi Afet Yönetimi Açısından Sosyal Medya Hesaplarının Güvenirlik Analizi ve Değerlendirilmesi . Akademik Yaklaşımlar Dergisi, 15(1-Deprem Özel Sayısı-), 411–429. https://doi.org/10.54688/ayd.1412907
  • Ata, F. (2023). Afet Haberciliği: Kahramanmaraş Merkezli Depremler Sürecinde Sosyal Medyaya Yönelik Bir Değerlendirme. TRT Akademi, 8(18), 606–629. https://doi.org/10.37679/trta.1271366
  • Berelson, B. (1971). Content Analysis in Communications Research. Hafner Publishing.
  • Bilgiç, A. ve Selim Akyüz, S. (2020). Türkiye’de Covid-19 Pandemisi Döneminde Sağlık Bakanı Fahrettin Koca’nın Sosyal Medya Kullanımı: Twitter Paylaşımları İçerik Analizi. Gaziantep University Journal of Social Sciences, 19(COVID-19 Special Issue), 230–243. https://doi.org/10.21547/JSS.774040
  • Cagliero, L., Grimaudo, L. and Fiori, A. (2013). Analyzing Twitter User- Generated Content Changes. Data Mining in Dynamic Social Networks and Fuzzy Systems, May, 87–109. https://doi.org/10.4018/978-1-4666-4213- 3.ch005
  • Çanakçi, M., Şaşmazlar, C. ve Öztürk, S. (2022). Afet ve Kriz Yönetiminde Sosyal Medyanın Kullanımı Üzerine Bir Araştırma: Twitter Örneği. Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi, 11(3), 882–897. https://doi.org/10.37989/GUMUSSAGBIL.1136584
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  • Demirhan, K. (2021). Kamu Yönetiminde Çevrimiçi Kitle Kaynak Kullanimi: Sağlik Bakanliği Tarafindan Covid-19 Salgini Sürecinde Açilan #Sağlikbakanliğisizidinliyor Etiketi Örneği. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 39(Covid 19 Özel Sayısı), 55–68. https://doi.org/10.17065/huniibf.898867
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TÜRKİYE'DE MEYDANA GELEN KAHRAMANMARAŞ MERKEZLİ DEPREMİN AFET KRİZ YÖNETİMİ AÇISINDAN DEĞERLENDİRİLMESİ: AFAD X (TWİTTER) ÖRNEĞİ

Yıl 2025, Cilt: 27 Sayı: 49, 1053 - 1076, 29.08.2025
https://doi.org/10.18493/kmusekad.1569072

Öz

Bu çalışma, AFAD'ın X hesabının etkinliğini ölçmeyi ve sosyal medyanın doğru bilgi ve koordinasyon sağlamadaki rolünü belirlemeyi amaçlamaktadır. Çalışmada AFAD tarafından 01 Ocak 2023 ile 05 Mart 2023 tarihleri arasında gönderilen tweetler deprem öncesi ve sonrası olarak dönemlere ayrılmıştır. Deprem öncesi ve sonrasında atılan tweetler karşılaştırılmıştır. AFAD'ın resmi X hesabından 6 Şubat 2023'te meydana gelen depremin ardından aktif olarak bilgi ve uyarı paylaşımında bulunulduğu tespit edilmiştir. Paylaşılan içeriklerin dayanışma örnekleri, arama kurtarma çalışmaları, kayıp kişi sayısı, barınma ihtiyaçları ve tahliye yönetimini kapsadığı tespit edilmiştir. Afet yönetiminde sosyal medya hesaplarının aktif kullanımı önemlidir. AFAD'ın X hesabı afet öncesi hazırlık konusunda daha fazla bilgi edinilmesine katkı sağlayabilir. Deprem sonrası iletişim stratejilerinde trend kelimelerin analizi, afet yönetimi ve müdahalesi için gerekli bilgileri sağlamak için kullanılabilir.

Etik Beyan

Ethical Dimension of the Study Since the data used in the study was open access, did not contain information about people, and did not consist of the data set to be evaluated within the scope of the law on privacy and personal data protection, the permission of the ethics committee was not required.

Destekleyen Kurum

no

Kaynakça

  • Abid, S. K., Sulaiman, N., Chan, S. W., Nazir, U., Abid, M., Han, H., Ariza-Montes, A. and Vega-Muñoz, A. (2021). Toward an Integrated Disaster Management Approach: How Artificial Intelligence Can Boost Disaster Management. Sustainability, 13(22), 12560. https://doi.org/10.3390/su132212560
  • AFAD. (n.d.). AFAD ve Tarihçesi. Https://Www.Afad.Gov.Tr/Afad-Hakkinda . Retrieved February 10, 2025, from https://www.afad.gov.tr/afad-hakkinda
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  • AFAD. (2023). AFAD ve Tarihçesi. Afet ve Acil Durum Yönetimi Başkanlığı. https://www.afad.gov.tr/afad- hakkinda
  • Ağrali, Ö., Sökün, H. and Karaarslan, E. (2023). Twitter Data Analysis: Izmir Earthquake Case. Journal of Emerging Computer Technologies, 2(2), 36–41. https://doi.org/10.5120/ijca2016908625
  • Al-Qurishi, M., Al-Rakhami, M., AlRubaian, M., Alamri, A. and Al-Hougbany, M. (2015). Online Social Network Management Systems: State of the Art. Procedia Computer Science, 73(Awict), 474–481. https://doi.org/10.1016/j.procs.2015.12.032
  • Aşan, H. (2024). 6 Şubat 2023 Kahramanmaraş Depremi Sonrasi Afet Yönetimi Açısından Sosyal Medya Hesaplarının Güvenirlik Analizi ve Değerlendirilmesi . Akademik Yaklaşımlar Dergisi, 15(1-Deprem Özel Sayısı-), 411–429. https://doi.org/10.54688/ayd.1412907
  • Ata, F. (2023). Afet Haberciliği: Kahramanmaraş Merkezli Depremler Sürecinde Sosyal Medyaya Yönelik Bir Değerlendirme. TRT Akademi, 8(18), 606–629. https://doi.org/10.37679/trta.1271366
  • Berelson, B. (1971). Content Analysis in Communications Research. Hafner Publishing.
  • Bilgiç, A. ve Selim Akyüz, S. (2020). Türkiye’de Covid-19 Pandemisi Döneminde Sağlık Bakanı Fahrettin Koca’nın Sosyal Medya Kullanımı: Twitter Paylaşımları İçerik Analizi. Gaziantep University Journal of Social Sciences, 19(COVID-19 Special Issue), 230–243. https://doi.org/10.21547/JSS.774040
  • Cagliero, L., Grimaudo, L. and Fiori, A. (2013). Analyzing Twitter User- Generated Content Changes. Data Mining in Dynamic Social Networks and Fuzzy Systems, May, 87–109. https://doi.org/10.4018/978-1-4666-4213- 3.ch005
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  • Coppola, D. P. (2015). The Management of Disasters. In Introduction to International Disaster Management (pp. 1–39). Elsevier. https://doi.org/10.1016/B978-0-12-801477-6.00001-0
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  • Koç Başaran, Y. (2017). Sosyal Bilimlerde Örnekleme Kuramı. Akademik Sosyal Araştırmalar Dergisi, 5(47), 480–495.
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  • Li, L., Zhang, Q., Tian, J. and Wang, H. (2018). Characterizing Information Propagation Patterns in Emergencies: A Case Study With Yiliang Earthquake. International Journal of Information Management, 38(1), 34–41. https://doi.org/10.1016/J.IJINFOMGT.2017.08.008
  • Liu, X., Burns, A. C. and Hou, Y. (2017). An Investigation of Brand-Related User-Generated Content on Twitter. Journal of Advertising, 46(2), 236–247. https://doi.org/10.1080/00913367.2017.1297273
  • Martínez-Rojas, M., Pardo-Ferreira, M. del C. and Rubio-Romero, J. C. (2018). Twitter As a Tool For the Management and Analysis of Emergency Situations: A Systematic Literature Review. International Journal of Information Management, 43, 196–208. https://doi.org/10.1016/J.IJINFOMGT.2018.07.008
  • Memiş, L. ve Babaoğlu, C. (2020). Acil Durum ve Afet Yönetiminde Süreç Yaklaşımı ve Teknoloji. Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 13(4), 776–791. https://doi.org/10.25287/ohuiibf.731103
  • Mendoza, M., Poblete, B. and Valderrama, I. (2019). Nowcasting Earthquake Damages With Twitter. EPJ Data Science 2019 8:1, 8(1), 1–23. https://doi.org/10.1140/EPJDS/S13688-019-0181-0
  • Mızrak, S. (2024). Public’s Social Media Use During the Kahramanmaraş Earthquakes on 6 February 2023. International Journal of Disaster Risk Reduction, 108, 104541. https://doi.org/10.1016/J.IJDRR.2024.104541
  • Muniz-Rodriguez, K., Ofori, S. K., Bayliss, L. C., Schwind, J. S., Diallo, K., Liu, M., Yin, J., Chowell, G. and Fung, I. C.-H. (2020). Social Media Use in Emergency Response to Natural Disasters: A Systematic Review With a Public Health Perspective. Disaster Medicine and Public Health Preparedness, 14(1), 139–149. https://doi.org/https://doi.org/10.1017/dmp.2020.3
  • Muralidharan, S., Rasmussen, L., Patterson, D. and Shin, J. H. (2011). Hope for Haiti: An Analysis of Facebook and Twitter Usage During The Earthquake Relief Efforts. Public Relations Review, 37(2), 175–177. https://doi.org/10.1016/J.PUBREV.2011.01.010
  • Oh, O., Kwon, K. H. and Rao, H. R. (2010). An Exploration Of Social Media in Extreme Events: Rumor Theory and Twitter During The Haiti Earthquake 2010. 1–13.
  • Oldemburgo de Mello, V., Cheung, F. and Inzlicht, M. (2024). Twitter (X) Use Predicts Substantial Changes In Well-Being, Polarization, Sense of Belonging, and Outrage. Communications Psychology, 2(1). https://doi.org/10.1038/s44271-024-00062-z
  • Özer, Y. E. (2017). Afet Konusundakı Algı ve Yerel Aktörlerin Sorumluluklar. Sayıştay Dergisi, 106, 1–34.
  • Radianti, J., Hiltz, S. R. and Labaka, L. (2016). An Overview of Public Concerns During the Recovery Period After A Major Earthquake: Nepal Twitter Analysis. Proceedings of the Annual Hawaii International Conference on System Sciences, 2016-March, 136–145. https://doi.org/10.1109/HICSS.2016.25
  • Ramakrishnan, T., Ngamassi, L. and Rahman, S. (2022). Examining the Factors that Influence the Use of Social Media for Disaster Management by Underserved Communities. International Journal of Disaster Risk Science, 13(1), 52–65. https://doi.org/10.1007/s13753-022-00399-1
  • Ranjit, Y. S., Lachlan, K. A., Basaran, A. M. B., Snyder, L. B. and Houston, J. B. (2020). Needing to Know About The Crisis Back Home: Disaster Information Seeking And Disaster Media Effects Following the 2015 Nepal Earthquake Among Nepalis Living Outside of Nepal. International Journal of Disaster Risk Reduction, 50, 101725. https://doi.org/10.1016/J.IJDRR.2020.101725
  • Renci, C. (2022). Sosyal Medyanın Siyasal İletişimde Kullanımı: Tunç Soyer – İzmir Depremi Twitter İçerik Analizi. Journal of Communication Science Researches, 2(1), 1–18.
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  • Zhang, W., Jiang, X., Ho, K. W. ve Wu, D. (2011). The Presence of Post-Traumatic Stress Disorder Symptoms in Adolescents Three Months After An 8·0 Magnitude Earthquake in Southwest China. Journal of Clinical Nursing, 20(21–22), 3057–3069. https://doi.org/10.1111/J.1365-2702.2011.03825.X
Toplam 69 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Kamu Yönetimi
Bölüm Araştırma Makalesi
Yazarlar

Fatma Gündüz 0000-0001-9585-3759

Ezgi Atalay 0000-0002-7404-4351

Kemal Torpuş 0000-0002-2204-0666

Esra Bekircan 0000-0001-5942-026X

Galip Usta 0000-0001-6279-1694

Erken Görünüm Tarihi 25 Ağustos 2025
Yayımlanma Tarihi 29 Ağustos 2025
Gönderilme Tarihi 17 Ekim 2024
Kabul Tarihi 24 Haziran 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 27 Sayı: 49

Kaynak Göster

APA Gündüz, F., Atalay, E., Torpuş, K., … Bekircan, E. (2025). EVALUATION OF KAHRAMANMARAŞ CENTERED EARTHQUAKE IN TÜRKİYE IN TERMS OF DISASTER CRISIS MANAGEMENT: THE CASE OF AFAD X (TWITTER). Karamanoğlu Mehmetbey Üniversitesi Sosyal Ve Ekonomik Araştırmalar Dergisi, 27(49), 1053-1076. https://doi.org/10.18493/kmusekad.1569072

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